3 ways to quickly improve your results

Here’s one of the best pieces of advice anyone ever gave me:

Don’t just learn from your own experiences; learn from the experiences of others.

Learning from the experiences of others, is also one of the most effective (and fastest) ways to grow your business successfully.

That’s because:

  1. It’s a LOT less expensive to learn from the mistakes of others.
  2. By emulating their success, you can massively accelerate the development of your business.

The challenge here, is that in order to learn from others, you need to become a skilled observer.  However; whilst most business owners and marketers are excellent at general observation, they are very poor at detailed observation.

Here are 3 simple ways that you can improve your commercial observation skills:

Step 1: Learn from the right people and companies

Sometimes, people in business are less than 100% honest with the claims they make about their commercial achievements.  If you then try to emulate them and they are actually going nowhere, it’s going to be a total waste of time.  You will, unknowingly, be copying a model of failure.  I see this a LOT more often than you might think!

For example, I know a marketing guy on Twitter, who has tens of thousands of ‘fake’ followers. If you were to replicate how he uses Twitter, thinking it would build you a valuable network, you would fail.  He actually used software that mass followed, then unfollowed hundreds of thousands of random twitter accounts. He then attracted tens of thousands of auto-follows – from people who automatically follow anyone who follows them.  The day Twitter stopped that from working, his follower numbers stopped, then started shrinking!  However, his follower count is still measured in the tens of thousands, which will fool many into thinking his approach works.

So, never just assume that someone is succeeding with something.  Before you seek to emulate someone’s success, check them out as thoroughly as possible.

Step 2: Be selective, because what works for some may not work for you

Just because something works for one person, that’s no guarantee it will work for someone else.  A great example of this is Seth Godin’s blog.  Seth decided to switch comments off – so his readers could no longer comment on his posts.  As a result, if people want to discuss Seth’s posts, they need to do so on services like Facebook, Twitter etc – which helps Seth reach even more people. A stroke of pure genius!

That approach works brilliantly FOR SETH, because he’s an international best selling author with millions of fans.  If ‘the average’ blogger tried that same approach, they would anger their regular commenters and probably lose a ton of readers, being seen as arrogant or uncaring.

So, even if you know that something is working for another business or person, think about how likely it would be to succeed for you, in your unique situation, before you embrace it.

Step 3: Learn how to read data correctly

Very often, business owners and marketers will observe a business achieving a great result and totally misread how they did it.  It’s very easy to look at information and come to the wrong conclusion.

For example, if I said that taking medicine is what kills the majority of people, you would rightly think I was nuts!  However, if you look at the data, most people who die were on some kind of medication.  However, that’s because the majority of people who pass away, do so after being ill, and thus taking some kind of medication.

You could use the same twisted logic to say Mary was a bad person and not to be trusted, because she spends her days mixing with criminals – when that’s simply part of Mary’s job as a police officer!

Here’s another example.  Someone recently told me that she tried using the same retweet plugin on her blog, that I use here, but that it didn’t work.  I asked her if it was installed correctly, and she replied that it was – but that very few of her readers used it.  She assumed that the button was what generated the retweets, and not the content.  Of course, the button only makes it easier for people to share what they want to share.

In my experience, the key to becoming an effective observer, is to take time to look beyond the obvious and then to apply good, old-fashioned common sense before taking action.

Over to you!

What do you think? What are your tips to become a better observer? Take a moment to share your ideas with the rest of us.

Photo credit: Carbon NYC

If you found this information useful, just think how much more successful your business can be, with you & I working together on your marketing! To see how I can help you attract more high quality clients or customers than ever before, read this!

15 Responses to 3 ways to quickly improve your results
  1. Toma - Optimizing The Web
    December 9, 2009 | 1:54 pm

    Hi Jim,

    I think that a good observer should also be a person that can spot patterns. Things like what day of the week is more productive in terms of received traffic, what type of content generates the most interaction/comments, what type of content generates more conversions, what is the ideal writing frequency, the fact that the best place to use a newsletter subscription is the top right corner of your website and so on.

    A good observer can also understand how a successful person presents his/hers services/products. See when he presents his testimonials, where he talks about the service, where and how he presents the real problems that his services/products are solving.

    About Twitter: the possibility to use tools that automate the following was a big mistake because it created a false impression of an audience. I have a list of about 50 people that I interact with and that’s it. Now I’m concentrating more on my Facebook page and I think that building an audience there will offer much more real opportunities.

    Thanks

    • Jim Connolly
      December 9, 2009 | 10:22 pm

      Some great ideas and insights there Toma, thank you.

  2. Robin Dickinson
    December 9, 2009 | 7:05 pm

    Hi Jim,

    Totally agree with the power of developing a heightened awareness of O.P.E. (as I was once taught) – Other People’s Experience.

    I have spend many, many hours helping sales and marketing organizations deconstruct and duplicate the key attitudinal, knowledge and skill ‘markers’ of their highest performing sales people.

    This is a very effective way of sharing smarts and accelerating sales performance. It is also highly motivating for participants.

    It’s a fascinating exercise. One that always astounds me how much is missed by the untrained eye, ear and heart when it comes to ‘thin-slicing’ peak performance.

    Top advice, Jim.

    Robin :)

    • Jim Connolly
      December 9, 2009 | 10:24 pm

      Thanks for sharing your feedback Robin.

      I love the idea of O.P.E!

  3. Tom Wanek
    December 9, 2009 | 9:54 pm

    JIm, #2 is brilliant. When I owned an e-commerce business, we used to look at Amazon.com to see how it designed, thinking it knew best how to maximize conversions. Not necessarily a bad idea, but you really need to know WHY something works and WHAT they’re hoping to achieve. At one point down the road, Amazon made design decisions to promote sales from independent sellers, which was irrelevant to a site like mine. Following its lead could have hurt my sales.

    • Jim Connolly
      December 9, 2009 | 10:26 pm

      Your experience with Amazon is an excellent example. Thanks for sharing Tom.

  4. Dan Collins
    December 10, 2009 | 2:27 am

    Jim,

    This is an excellent post that I believe we all can gain from.
    Active learning from others takes the courage and humility to accept the premise that we may not know, or have learned as much as we think regardless of our experiences.
    Pure, clear and credible data needs to be filtered for appropriateness, situation and applicability but not filtered based on our experiential prejudices – therein lies the conundrum imho. With that said – Loved it pal.

    Dan Collins

    • Jim Connolly
      December 10, 2009 | 10:10 am

      Thanks for the feedback Dan.
      “Pure, clear credible data”. I wonder how many small businesses invest in that?

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