
Are you looking for a massively better way to attract high quality business leads? If you just answered yes AND you love the idea of never having to ‘push’ your services on anyone, this post is just for you.
Best in town? Aim higher!
If your business sells muffins, it’s no longer good enough to make the best muffins in town. People don’t spend their entire lives in town, they go to other towns, cities and countries. They are comparing your muffins with their overall muffin experience. You need to aim higher than ‘the best in town’. Yes, your muffins need to be wonderful. They need to taste and look wonderful. The experience of buying muffins from your store needs to be wonderful.
When people buy muffins like that from a store like that, it leaves them wanting to share the news. This is where the magic is.
Why good isn’t good enough
Most accountants, web designers, training providers and coaches, etc, provide services which sound, look and feel incredibly similar. They are good, very good, just like many of their competitors. That’s the challenge!
Most small business owners do not leave people feeling compelled to tell their friends and business contacts, how wonderful they are. So, they end up having to push an average message themselves, because the marketplace isn’t inspired enough to do it for them.
Instead of making their service wonderful, they go to networking events or join networking groups – to push an average message along with other group members, who have the exact same problem.
That’s a time consuming, expensive, unpredictable and extremely low leverage way to get the leads your business needs.
From good to wonderful
If you want your marketplace to talk enthusiastically about you, you need to go from ‘very good’ to wonderful. If you’d like some ideas on how to make that transition, think about what others have done, which got YOU talking about them for all the right reasons.
Here are a few places to look for inspiration:
- Who was the last person you spoke with, who left such a great impression on you that you HAD to tell people?
- What was the last customer service experience you received, which was so amazing that you HAD to tell people?
- What was the last service you used, which was so exceptional that you HAD to tell people?
- What was the last product you bought, where the value was so immense that you HAD to tell people?
- What was the last act of kindness, which touched you so much that you HAD to tell people?
- What was the last business or brand, who exceeded your expectations so much that you HAD to tell people?
Write your answers down and look for the things, which made you feel compelled to talk about them. You’re not looking for cut and paste answers here, but inspiration to do something wonderful yourself, based on what already works.
Over to you!
So, which brands, products or services have impressed you so much, that you HAD to tell people?
Let’s work together and grow your business. To find out more click here!
Photo: Carlos Maya

Very wise words here. Especially like the bit about networking.
Thank you Jim
Glad you found it useful, Simon.
Why do business owners try and push an uninspired service, rather than spend little time and maybe (perish the thought) money to make their business inspirational.
Law of the jungle Jim. If they can’t get it, they deserve to flounder.
Hi Andre. I think it’s a mixture of ignorance and fear. Many simply don’t understand the need for their business to stand out. Other know what they need to do, but are too scared of failing.
Thanks for the feedback.
Well, I am constantly telling people about my two years of working with you. Reaping the benefits now in a big way!THANK YOU!
Always great to get feedback like that, Jane.
It was a pleasure working with you.
I’m not surprised Jane.
I read Jims work every day for years and have picked up more value from this blog than any of the marketing courses I’ve paid to attend.
Thanks for the kind words, Len.
Skip the courses, there’s no substitute for one to one with Mr C.
You’re very kind, Jane
Very good piece of information. My challenge is exactly what you pointed out. Everyday, I asked, how do I stand out from the rest of the training and coaching providers? One of the way is I showed real results from my clients. Like communication effectiveness increase 20%. Income increases 650% etc.
Yet I’m still looking at ways to differentiate ourselves.
Hi Jim,
It’s true finding ways to differentiate yourself and get others to not only recognise your value but to share it with their friends and business associates is the holy grail for all of us.
I guess that being wonderful for the right people helps as well. I’m sure we all have clients for whom we are wonderful yet they aren’t naturally given to sharing the love and shouting out how wonderful we are from the rooftops.
Inspirational as always Jim, thanks,
Alex