I’d like to talk about something important with you today, which I haven’t covered previously. It’s about the price you pay, when you’re waiting on other people to make a decision.
All the while you’re waiting on a prospective client or customer to give you their decision, they occupy a significant chunk of your mind. Their indecision can also be a significant cause of stress, as the will-they-or-won’t-they dance is carried out in your mind.
How I solved this problem and how you can too
It’s hard to think with clarity about future plans, when the indecision of others is weighing heavily on your mind. So, it’s important to have a strategy in place to ensure you protect yourself and your business. The strategy I use is based on what I call Windows of Opportunity.
Allow me to explain.
How my Windows of Opportunity work
Whenever a prospective client makes an inquiry about working with me, I open a Window of Opportunity in my diary.
It looks something like this:
- The Window of Opportunity has a start date and an end date. The end date is based on how much time I am prepared to invest, to take them from a prospective client… to a client.
- During their Window of Opportunity, I’m committed to providing them with everything they need in order to make the right decision for their business.
- However, once their Window of Opportunity is closed, if they are still unable to make a decision, I invest my time and focus elsewhere.
- I also consider their inquiry closed, meaning I no longer factor their decision into my plans moving forward. This helps me retain total clarity regarding my business. It’s hard to make future plans or determine future capacity, when you’re factoring in “potential” income from “potential” clients — many of whom are time wasters.
- If they reply after this date asking to work with me, and I am still willing to work with them, I have a single, additional conversation with them. They could have had a perfectly good reason for delaying. In such cases I am always happy to provide an additional conversation.
If indecisive prospective clients or time-wasters are taking their toll on you and your business, consider taking control of the situation by working within your own Windows of Opportunity. This will give you the freedom to plan ahead with clarity, rather than the mind-fog that hampers so many hard working small business owners.
Not only will you enjoy clearer thinking and less stress, you will save a huge amount of time too.