Jim's Marketing Blog

Marketing ideas to help you grow your business

Category: Advertising (page 1 of 14)

How to create marketing, which people WANT to receive!

Maybe one of the most important questions in marketing, is this:

Would people miss my marketing, if it went away?

If the answer is no, then your marketing is simply adding to all the noise out there. The challenge, is that people do everything possible to avoid the noise. So, your marketing is largely ignored.

However, it doesn’t need to be that way!

An alternative approach

Instead of selling, build a relationship with your prospective clients or customers. Become a valuable asset to them, before they need you.

How?

Here’s a tip: This blog post is marketing. Think about that for a moment…

A tested, proven way to attract more sales leads

Today, I want to help you attract more high quality sales leads and referrals, with a tested and proven idea.

I need to start by asking you an important question: How easy is it for people to describe what makes your service special?

Here’s why this question is so important.

Make it easy to spread your message

If you want people to spread the word about your business, you need to make it as easy as possible for them. You also need to ensure they share the correct message, so the marketplace gets the right impression of what makes your business remarkable.

Whilst many small business owners develop an elevator pitch, a script they can use to quickly describe their business to a stranger, very, very few create a script for their clients or customers. As a result, it’s hard for people to know what to say about you. They may tell their friends that they value working with you or that they recommend you, but that’s way too vague.

What you need, is for people to have a very short, powerful script that inspires interest in you. Something that will motivate people to check you out!

A very different kind of script

I’m not talking about handing your clients a script and telling them to recite it to their friends.

No.

I’m talking about creating a 4 or 5 word script that follows your work. Something that is printed onto your packaging, added to your emails and featured prominently on your website or blog.

Do not confuse this with one of those generic mottos or tag-lines you see some businesses using! It’s pointless to say “we try harder”, “we’re obsessive about quality” or “we always go the extra mile”. EVERYONE makes those claims.

This is an example of how to get it right.

A finger lickin’ good message

Here’s how an international brand used this idea with huge success:

The team behind Kentucky Fried Chicken wanted to give their diners a simple way to describe how tasty the chicken was. So, they made it super simple. They placed a short, powerful script on all their packaging. It described their food as, “finger lickin’ good”. Those who ate and enjoyed their chicken, now knew exactly what to tell their friends. Moreover, they were delivering an amazingly powerful, professionally written script!

Regardless of what you happen to think about deep-fried chicken, the mental imagery conjured up with that script is powerful. The idea of people enjoying their food SO MUCH that they licked their fingers, would surely motivate their hungry friends to give KFC a try.

And that’s what happened. Millions of times. Worldwide.

Your script

Take some time to think about your business and what you would like people to say about you. Then, spend as much time as necessary crafting a powerful, extremely short script that captures the key benefit of your product or service. You may find it helps, to research the scripts already used by successful brands in different industries to your own.

If you don’t have the time or expertise to get this right, pay for a professional to do it for you. Just don’t miss out on great word of mouth referrals or targeted sales leads, because people aren’t sure how to recommend you.

Tip: Here’s some advice and examples, on how to attract word of mouth referrals – Why your business needs a story.

How to avoid wasting money on advertising

Here’s how to avoid a common advertising mistake, which loses small business owners a fortune.

Who (not how many) are you reaching?

The next time you are thinking of advertising, remember that the numbers come second.

Most small business owners buy advertising, based on the number of people who will read, watch or listen to the advertisement. That’s how to buy ineffective advertising. You see, it’s not about the number of people who will potentially see or hear your ad. It’s about who those people are.

The ad reached 125,000 people for just $475!

I was prompted to write today’s post, after a reader emailed me to say she had recently paid for an advertisement that went into a newsletter, with a readership of 125,000 people. She explained that whilst the readership “wasn’t an ideal fit”, she thought $475 to reach all those people was a bargain.

Her advertisement generated 9 responses and no sales.

Here’s what she got, in return for $475:

  • 7 responses came from pushy advertising salespeople, trying to sell her more ads.
  • 2 responses came from people who were totally unsuitable for the service she was advertising.

Like most small business owners, she was seduced by the number (or reach) of the advertising, rather than who the advertising was reaching.

In short: Before you invest a penny on advertising always, always find out who your ad will reach, before you concern yourself with how many it will reach.

Tip: Here’s some useful information, with examples, on how to get your advertising right.

What everybody ought to know about being boring!

I received a spam email earlier. A PR company decided to send me a press release, to announce that a camera maker was going to sponsor an event. They wanted me to write about it.

No one cares

The thing is, it’s a mind-numbingly dull message.

  • It’s a non story.
  • It’s completely unremarkable.
  • It’s boring. Really boring.
  • It’s also too unimportant to be news.

Other than the camera company’s marketing department, the PR company and whoever organised the event – no one cares.

Pushing a dull message is simple. It requires no creativity. No art. No thought. However, it’s also extremely ineffective.

Alternatively

An alternative approach is to take a little more time and attract people’s attention, doing something worth talking about. People share remarkable stories all day long. No pushing required.

Make it remarkable. Then, people will remark on it. It’s that simple… and that difficult.

This will help: Increase word of mouth referrals with this simple idea.

What every business owner needs to know about promises

Have you ever seen a business, which markets itself as being average? No, neither have I, yet that’s exactly what most businesses are.

Instead, businesses are marketed as offering great, amazing or exceptional products and services. Whilst lofty marketing promises are effective at attracting the attention and interest of your marketplace, they need to be delivered on.

Here’s why this matters

After the marketing has motivated someone to make a purchase, they are left with 3 possible outcomes.

It looks like this:

  1. They are delighted. The reality was even better than the marketing. Their expectations have been exceeded. They are impressed and the vendor now has a very happy customer. The kind of customer that tells their friends about how amazing the vendor is.
  2. They are satisfied. They got what they expected. They are neither happy nor disappointed. It’s certainly not remarkable enough to share with people.
  3. They are disappointed. They got less than they expected. The marketing was overstated. The vendor has a customer who feels like they were tricked. If they do tell their friends, it’s a negative, damaging story about the vendor.

The most successful business owners increase the value they provide, then market that value accordingly. They focus on delighting people and building a great reputation. They know that it’s pointless to attract disappointed clients and customers, with overstated marketing promises.

What can we learn from this?

By committing to match our marketing promises with services and products that delight, we become truly exceptional. We retain more clients and customers. We attract more word of mouth referrals and build a massively valuable reputation.

Yes, it takes a lot of effort and energy. It’s worth it though. In fact, it’s essential for any kind of meaningful success.

You won’t believe how useful this copywriting tip is!

MacBook Air, 0.68 inch thin

Here’s a great copywriting tip, to help you improve the effectiveness of all your marketing messages.

Words and feelings

Professional copywriters understand the importance of selecting the correct words. We know that the words we use have the power to change how people feel and thus, the actions they take.

A great example of this, comes from the marketing of Apple’s MacBook Air.

MacBook Air: Just 0.68 inch thin

When Apple describe the thickness of their MacBook Air notebooks, they say it’s just 0.68 inch thin. They do this for a reason. They want you to focus on how thin it is, not how thick it is. So, they plant the word thin in your mind, when you think of their product.

Why would they do that?

If thinness is a priority for you when you buy your next notebook, you will now have a mental connection between that priority and Apple’s MacBook Air product. In other words, Apple’s marketing will have created a direct link in your mind, between what you want and what they sell.

I suggest you do the same

Deliberately select the words your prospective client needs to see, so they connect what they need with what you offer. Ideally, this should always be handled by a professional copywriter. It can be the difference between regularly attracting great, new clients… or crickets.

If you are committed to DIY marketing, test and measure the use of different words. See if you can find certain words, which you can weave into your marketing copy, to increase the number of targeted inquiries you attract.

3 Tips to help you get massively better sales results

Here are 3 tips, to help you get massively better results from your advertising, email marketing, mail shots and blog marketing messages.

Let’s go!

1. Get your message right

Message

No matter how great your product or service is, unless it’s marketed with compelling copy (wording), you will struggle to achieve the sales results you want. People need to read your message and then feel inspired to take action; to buy from you, call you, email you, visit your store, etc.

Pedestrian copy lacks the impact required to motivate readers to do anything. Either learn how to write great marketing messages or hire someone, who already knows how to. Don’t let your business be one of those, which loses a fortune in sales needlessly, because of ineffective copy.

2. Get your audience right

So much marketing fails, purely because it doesn’t get in front of the right people. Once you know who your prospective clients or customers are, you need to think about the best way to target them, so they see your message.

For instance, Jim’s Marketing Blog is a highly targeted publication, which is read by owners of small and medium sized businesses. If you wanted to reach business owners with your marketing message, this blog would be a great place to do it.

IMPORTANT NOTE: Build a list of readers. Don’t buy the list! If you use email marketing, are you certain that your ‘list’ is highly targeted? Also, if you purchased the list, there’s a good chance that the people on it have had their email address sold to thousands of other businesses and were getting deluged with relentless spam. These people often either set up a strong junk mail filter, allowing only white-list emails through – or they will have abandoned the email address completely. As a result, you may think your email marketing messages are reaching 10,000 people, when they are only being read by a small fraction of that number.

If possible, and it’s always possible, build your own email marketing list. This is a key area I focus on with my clients and I suggest you learn how to build a great list, too.

3. Get your timing right

Great comedy and great marketing have one thing in common… timing! So, here’s a great question to ask yourself, when planning your marketing: ‘How relevant is my message, at the point where people connect with it?’ For example, it’s harder to sell certain products on the 3rd week of a month, than at the very end of a month, because of people’s monthly pay cycles.

Know your market and learn when they prefer to buy. Then focus on getting your marketing message in front of them, at the best possible time.

The secret to marketing that spreads AND sells!

arketing spreads, marketing sells

I have a very effective marketing idea to share with you today. You’re going to love this!

I’m going to show you how to create marketing, which people will value and that’s powerful enough to inspire them to hire you or buy from you. It’s based on the work I do with my clients and includes a brief case study, which you can learn from.

So, let’s get started.

Receiving or paying attention?

It starts with understanding that there’s a huge difference between someone receiving your message and someone paying attention to it.

For example, TV viewers are sent targeted marketing messages (commercials) during TV shows. What do most of us do? We fast forward through them or if watching the show in real-time, we go and make a coffee. Just because they send their messages, doesn’t mean we are paying attention.

For your marketing to work, you need to get a great message in front of the right people. In order to get this correct, here’s the key question we need to ask ourselves:

If I stopped my email marketing campaign or I stopped publishing my blog posts, newsletter etc, would people really MISS them?

As a quick look at the marketing you receive every day confirms, for most people the honest answer to that question is NO! We get bombarded with dull, uninspiring sales messages all day and see them as an intrusion, rather than something of value.

Of course, for that tiny minority of small businesses who DO produce marketing, which people genuinely value and would miss if it were to stop, the sky is the limit.

I’m going to share the process required to make this work for your business later in this post.

First, we need to understand why there’s so much dull and ineffective marketing out there.

Dull is cheap. Dull is fast. Dull is simple!

It’s cheap, fast and simple to create dull marketing and get it in front of a lot of people. As a result, there’s no barrier to entry today.

Things were very different a decade ago. Back then, if a small business owner wanted to send a mail shot to 50,000 people, she’d have to spend some serious money.

  • She’d have to cover the cost of the mailing list.
  • Then she would need to pay for all that paper and the printing.
  • Next she would need to pay a company to get the letters folded and inserted into the 50,000 envelopes.
  • Then there’s the huge postage costs for those 50,000 pieces of mail.

All in all, it would cost many thousands. She would need to think long and hard about the value of what she put into those envelopes. Get it wrong and she would pay a hefty price!

Today, everything has changed

That same business owner in 2013 can hit 50,000 people using cheap email software and her laptop. It costs pennies. If it fails, maybe tomorrows will work. It’s never been cheaper or easier to push dull, uninspired, poorly thought out, uncreative marketing out the door. So, that’s exactly what a lot of people are doing. This is why there’s so much junk in your email inbox and on your social networking accounts.

Here’s what you need to do to get it right!

There is an alternative approach I want to share with you, so people welcome your marketing, share it and hire you or buy from you. It requires that you take the exact opposite approach, to 99% of the marketing you see out there. 

It’s about shifting the focus of your marketing, so that it’s primarily of benefit to the people who receive it and secondarily of benefit to you. It’s about producing content (audio, video, blog posts, newsletters, mail shots, flyers, social networking updates etc), which provide independent value to those who receive it. This means they get genuinely valuable or useful information from it, independent of them needing to spend a penny with you.

An example of how this works, based on one of my clients

Imagine you are a dog owner and after a trip to the vet, you subscribe to their dog owner’s newsletter. It gives you tips and ideas, to help you keep your dog healthy, fit and happy. At the bottom of each email are their contact details, so you can call them when you need a vet. You find this free information so useful, that you send it to 10 of your dog-owning friends.

They subscribe and then do the same… then these new subscribers share it too, and on and on it goes. The amazingly valuable, highly-targeted readership grows and grows.

Soon, that vet (a former client of mine) was talking to thousands of local dog owners and positioned themselves in their marketplace, as THE place to take your dog for all its veterinary needs. Their newsletter was eagerly anticipated by it’s readers… yes, people wanted to hear from them and valued what they had to share.

Compare that vet’s approach to the typical marketing messages we see.

  • That vet doesn’t need to run expensive radio ads.
  • They have no need to buy mailing lists.
  • They don’t need to waste valuable hours at networking events.
  • They certainly don’t need to pester people on social networks or ask strangers for recommendations on Linkedin.
  • They don’t need to invest in anything, other than the creativity required to produce a genuinely valuable newsletter, with useful content.

That example shows how a business can grow a massively valuable marketing asset, by sharing real value — rather than pushing unwanted messages. If you can see the potential of generating this kind of value driven marketing, it can improve your business beyond recognition.

I strongly suggest you make this a priority for your business. If you’d like expert assistance on exactly what to do, I’m happy to help.

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