Jim's Marketing Blog

Marketing ideas to help you grow your business

Category: Email marketing & mail Shots (page 1 of 14)

Marketing 101: Make it more attractive, not more annoying!

spam

Around 20 or 30 people email me every day with some kind of terrible sales pitch. They spam me because they think that their email is somehow special. They think that it’s only spam when other people do it.

It isn’t.

The rules apply to all of us

No matter how ethical, important or valuable we believe our message is, the rules of effective marketing still apply to us. Spam is spam, even if we do it.

If you want people to take notice of you, do something worthy of their attention and make it easy for them to share. When your message is genuinely of use or interest, the first 10 people who hear about it will get you another 10, who will do the same, and so on. That’s how every successful product or service spreads.

If you constantly need to pester people, either with spam, cold calls or at networking events, it’s time to improve your strategy.

A better approach

It’s as simple and as challenging as this — focus on making what you do more attractive… not more annoying.

Marketing Tip: Be where their attention is!

cellphone train

The next time you’re on your way to or from work, try this.

I want you to take a look at the people around you; car passengers, bus passengers, train passengers or pedestrians. Notice what they are paying attention to? No, they’re not looking at billboards.

They’re looking at a phone or a tablet.

Be where their attention is

There’s a huge opportunity for you here. That is, so long as you’re willing to publish useful information, such as blog posts, podcasts, videos or newsletters, which your prospective customers will want to consume, to combat the boredom of a dull journey.

There are a couple of things to remember, before you invest your time and effort getting onto their mobile device.

Firstly, make sure you publish something that’s useful to them. If you do, they’ll share it. Your audience will grow. Your name and reputation will spread. Soon, you’ll be a familiar advisor to your marketplace. Don’t publish thinly veiled advertisements and offers. If you do, people will ignore you. No one shares a newsletter, blog post, video or podcast, which is basically a sales pitch.

Secondly, make sure that whatever you publish is mobile friendly. Most small business blogs still look like crap on mobile devices and that’s just not good enough. If you want to engage readers, give them a great reader experience. If you want to engage viewers or listeners, make the audio-visual experience crisp and clear.

The payback?

When you have earned the attention and trust of your audience, and you have a business announcement for them (a new product, offer, service, event, book etc.), they will listen. And because they know your work and trust you, the response rate can be off the charts.

The opportunity is here. The financial cost of reaching all those prospective customers is tiny. The question is, what are you going to do about it?

Tip – If you want to know what your website or blog looks like on various phones and tablets, read this.

The secret to marketing that spreads AND sells!

junk mail

I have a very effective marketing idea to share with you today. You’re going to love this!

I’m going to show you how to create marketing, which people will value and that’s powerful enough to inspire them to hire you or buy from you. It’s based on the work I do with my clients and includes a brief case study, which you can learn from.

So, let’s get started.

Receiving or paying attention?

It starts with understanding that there’s a huge difference between someone receiving your message and someone paying attention to it.

For example, TV viewers are sent targeted marketing messages (commercials) during TV shows. What do most of us do? We fast forward through them or if watching the show in real-time, we go and make a coffee. Just because they send their messages, doesn’t mean we are paying attention.

For your marketing to work, you need to get a great message in front of the right people. In order to get this correct, here’s the key question we need to ask ourselves:

If I stopped my email marketing campaign or I stopped publishing my blog posts, newsletter etc, would people really MISS them?

As a quick look at the marketing you receive every day confirms, for most people the honest answer to that question is NO! We get bombarded with dull, uninspiring sales messages all day and see them as an intrusion, rather than something of value.

Of course, for that tiny minority of small businesses who DO produce marketing, which people genuinely value and would miss if it were to stop, the sky is the limit.

I’m going to share the process required to make this work for your business later in this post.

First, we need to understand why there’s so much dull and ineffective marketing out there.

Dull is cheap. Dull is fast. Dull is simple!

It’s cheap, fast and simple to create dull marketing and get it in front of a lot of people. As a result, there’s no barrier to entry today.

Things were very different a decade ago. Back then, if a small business owner wanted to send a mail shot to 50,000 people, she’d have to spend some serious money.

  • She’d have to cover the cost of the mailing list.
  • Then she would need to pay for all that paper and the printing.
  • Next she would need to pay a company to get the letters folded and inserted into the 50,000 envelopes.
  • Then there’s the huge postage costs for those 50,000 pieces of mail.

All in all, it would cost many thousands. She would need to think long and hard about the value of what she put into those envelopes. Get it wrong and she would pay a hefty price!

Today, everything has changed

That same business owner today can hit 50,000 people using cheap email software and her laptop. It costs just a little of her time. If it fails, maybe tomorrow’s one will work. It’s never been cheaper or easier to push dull, uninspired, poorly thought out, uncreative marketing out the door.

So, that’s exactly what a lot of people are doing. This is why there’s so much junk in your email inbox and on your social networking accounts.

Here’s what you need to do to get it right!

There is an alternative approach I want to share with you, so people welcome your marketing, share it and hire you or buy from you. It requires that you take the exact opposite approach, to 99% of the marketing you see out there. 

It’s about shifting the focus of your marketing, so that it’s primarily of benefit to the people who receive it and secondarily of benefit to you. It’s about producing content (audio, video, blog posts, newsletters, mail shots, flyers, social networking updates etc), which provide independent value to those who receive it. This means they get genuinely valuable or useful information from it, independent of them needing to spend a penny with you.

An example of how this works, based on one of my clients

Imagine you are a dog owner and after a trip to the vet, you subscribe to their dog owner’s newsletter. It gives you tips and ideas, to help you keep your dog healthy, fit and happy. At the bottom of each email are their contact details, so you can call them when you need a vet. You find this free information so useful, that you send it to 10 of your dog-owning friends.

They subscribe and then do the same… then these new subscribers share it too, and on and on it goes. The amazingly valuable, highly-targeted readership grows and grows.

Soon, that vet (a former client of mine) was talking to thousands of local dog owners and positioned themselves in their marketplace, as THE place to take your dog for all its veterinary needs. Their newsletter was eagerly anticipated by it’s readers… yes, people wanted to hear from them and valued what they had to share.

Compare that vet’s approach to the typical marketing messages we see.

  • That vet doesn’t need to run expensive radio ads.
  • They have no need to buy mailing lists.
  • They don’t need to waste valuable hours at networking events.
  • They certainly don’t need to pester people on social networks or ask strangers for recommendations on Linkedin.
  • They don’t need to invest in anything, other than the creativity required to produce a genuinely valuable newsletter, with useful content.

That example shows how a business can grow a massively valuable marketing asset, by sharing real value — rather than pushing unwanted messages. If you invest in creating this kind of value driven marketing, it will improve your business beyond recognition.

In short: Stop pushing predictable marketing at people. Focus on attracting clients instead! This means sharing value, something your marketplace will embrace and share. Soon, you too can have a valuable, growing community of people, who position you in their mind as the obvious choice, when they need the type of service your business provides.

Don’t let that guy ruin your marketing

So, who is that guy?

He or she, is the person who doesn’t ‘get’ what you’re saying. They can’t see the value. They can’t see your point. They frustrate you with questions that show zero understanding of your message.

Why that guy is different

Here’s what makes that guy different, from a prospective client or customer who needs clarification:

That guy is not in the market for whatever you are offering. Their questions come when there’s nothing wrong with the value you provide or the way you explain your value. The problem occurs because that guy is the wrong audience for what you have to say, but they haven’t figured that out.

They’re puzzled. They’re confused. And even though they will never be in the market for what you provide, they feel the need to ask you a series of confusing, frustrating, irrelevant questions.

I found that guy on a blog today

I was prompted to write this, after reading a series of comments left on a blog post. The blogger wrote a compelling, well reasoned piece on the value of building a community. The commenter totally missed the point. He asked the blogger to explain things, which were crystal clear.

The commenter was totally baffled, regardless of how hard the blogger tried to explain her point. He was a fish out of water — the wrong audience for the blogger’s message, yet he insisted on asking half a dozen frustrating, off-topic questions.

So, how can that guy ruin your marketing?

To avoid questions from that guy, there’s a temptation to dumb down your marketing, so as to address every possible misunderstanding. This fails you on 2 counts:

  1. By dumbing down your marketing in anticipation of that guy, answering every potential question in advance, you end up with vague, over-long copy. This massively reduces the power of your marketing message. Brevity sells.
  2. By dumbing down your marketing, you write for that guy and NOT your prospective clients or customers. This is the exact opposite of what marketing is about.

Whether you write the marketing content for your company, are a blogger or a newsletter provider, resist the temptation to write for that guy. Write for your target market. Always.

Clarity is the key

The most effective marketing, is marketing that inspires people to take action. It compels them to buy from you, visit you, hire you, call you or email you. This can only be achieved when you write with clarity, for your ideal profile of client or customer.

Trying to anticipate and answer every misunderstanding, in advance, which that guy comes up with, will detract from your message. It will destroy your marketing. It may also drive you a little crazy.

Does email marketing work?

Yes, email marketing does work… so long as you do it correctly.

Allow me to explain

Last month, my friend Irene sent an email marketing message to the community of newsletter readers, which we have nurtured for her lighting business. I’ve been helping with her marketing and was delighted, when a very impressive 18% of her readers made a purchase.

I was even happier for Irene, when within 9 days, she’d generated just over $32,000 in sales, with an average profit margin of 55%. The business is just 11 months old.

When email marketing doesn’t work

Most small business owners handle their own email marketing. They buy lists or build lists, when they should be building a community. They then send a marketing message to their list, which they write themselves. Their home made marketing message fails to inspire their readers to take action. It fails to compel their readers to make a purchase.

Of course, it fails the business owner too. An average list coupled with DIY content, produces predictably bad results.

In a nutshell: Email marketing is like every form of marketing, in one important respect. An amateur approach will always lead to amateur results. New clients or new sales are the lifeblood of your business. It’s too important for an amateur approach.

You don’t launch a successful blog. You build it.

Katie found this out 9 months ago, when she invested almost $8000 on the design and launch of her new business blog. The blog is still floundering and Katie emailed me, to ask if I thought she should relaunch it.

Here’s my answer. I also share how to build an extremely successful blog or newsletter, based on what is proven to work.

The razzmatazz is just the starting pistol

I attended a wedding some years ago, which cost a fortune. Just to give you an idea of the scale I’m talking about, they hired Earth Wind and Fire to play for the guests!

Sadly, the marriage lasted less than a year.

Here’s the thing: You don’t launch a successful marriage. You build it. It’s only what happens after the razzmatazz of the big day, which matters. The same is true of a business launch, blog launch or newsletter launch. The launch is irrelevant — it’s what you do, day in and day out, which matters.

[Note: Apple, Facebook, Twitter and Google were built, not launched. Think about that for a moment.]

It’s all about commitment

I started Jim’s Marketing Blog just over 6 years ago. There was no launch. No press release. No razzmatazz. Today, it’s one of the most popular marketing sites in the world.

I’ve learned that the key to developing a commercially successful blog or newsletter, is commitment.

It works like this:

  • You need to commit the time required to regularly write useful posts or articles. I invest an hour or more every day, writing for you and responding to emails. For the first year, I often invested 3 hours a day on the blog. I’d wake up extra early or go to bed extra late, because I was committed to it. Every top blogger I know has done the same.
  • You need to commit to leave the masses and stand out. One reason my blog grew so quickly, is that I marketed it extremely effectively. Most bloggers and newsletter providers use the same strategies as one another. They follow the same general advice that’s regurgitated on popular content marketing blogs and copywriting blogs. This is a BIG mistake! It is impossible to succeed in any meaningful way, using the same approach as millions of others. It makes you invisible.
  • You need to commit to do the work. Period. I have written for you when I’ve been tired and when I’ve been sick. I’ve written for you when I had deadlines to meet and when I was on holiday. When you commit to do the work, you find a way to make it happen. When you’re not committed, you find an excuse.
  • You need to commit to learning. Maybe one of the greatest rewards of writing regularly, is that it forces you to learn. You can’t write every day unless you’re feeding your mind every day.

In short: Instead of investing your time, money and energy on the launch, focus on building something you’re proud of. Make the commitment to do what’s required and see it through. No, it’s not easy — but that’s why so few people do it AND why the rewards are so amazing.

How to write great content every day!

If you find it hard to write articles, blog posts or newsletters, I have a quick tip for you. It will help you write more frequently and in a way that people will understand.

Drum-roll please…

Write the way you speak

Think about it: When you talk, people understand you. They listen to you. You engage them.

You don’t get talkers-block either!

So, don’t treat your written words differently from your spoken words. Just type them, rather than speaking them. This is the approach I used when I started as a writer and it has never failed me. And yes, the more you do it the better your writing will become.

The challenge with this approach is that it robs you of any excuse not to write more frequently. Sorry :)

Tip – Read this: Bloggers: Are you 1 question away from 10,000 daily readers?

How to grow your business in a uniquely valuable way!

The Internet has presented business owners with a series of benefits and challenges. One challenge, is that it is now extremely easy for competitors to discover and copy one another’s best ideas. It’s little wonder then, that providers in just about every industry now offer an almost identical range of services.

Today, I’m going to show you how to overcome this challenge and build a massively valuable marketing asset for your business.

How to stand out in a meaningful way

Some things are easy to copy. For example, if a local restaurant starts opening an hour earlier and then attracts an extra hour’s worth of profitable trade, it’s simple for competing restaurants to do the same.

However, some things in business are extremely difficult to copy because they’re based on unique, human experiences. A wonderful example of this is the use of a newsletter or blog, to showcase your expertise and knowledge.

Here’s why it works

You are unique. You have a unique collection of life experiences, which your unique mind processes in a unique way. When you write (and speak) your communication style is unique too.

This uniqueness allows you to stand out from the pack and connect with your future clients!

Here’s an example of what I mean. Both Seth Godin and I write about marketing, yet we write very differently:

  • Seth grew up in a very wealthy family and was educated at Stanford — along with the CEO’s of many of the world’s leading companies.
  • I grew up in extreme poverty, the son of penniless immigrants.

It would be extremely difficult for either one of us to write like the other. For instance, when Seth thinks about being broke, he (thank God), won’t recall his mother begging for food to feed her children, the way I do.

So, when Seth and I write about business owners experiencing hard times, we will see the hard part extremely differently. This is reflected in what we write and how we write.

Your unique voice

Your life experiences will cause you to write very differently from your competitors. The only caveat here, is that you need to allow your personality to shine through your writing. If you try and sound like someone else, you lose your unique voice — the very originality that will allow you to stand out.

Now, compare that to the generic approach most business owners take with their newsletters and blog posts. Instead of delivering useful, valuable information from their own unique perspective, they churn out a series of thinly-disguised sales pitches. They then wonder why it isn’t working.

Allow your unique voice to communicate value. These brief tips may help:

  • Learn about the challenges facing your marketplace. A great way to do this is to connect with them on social networks and listen. [Compare this approach, to the typical service provider who uses social networks to broadcast.]
  • Provide answers to the most pressing challenges facing your marketplace. This positions you in the mind of your prospective clients, as a source of expert help and advice.
  • Share case-studies of how you have helped people, who had similar challenges to your prospective clients.
  • Turn up regularly! Treat your newsletter or blog as a high priority business activity. If you think it’s hard to write regularly, remember that writing is a lot like speaking — and you speak every day.

The unique connection these prospective clients form with you, is a massively valuable marketing asset.

Think of it like this: Who are they going to hire?

  • Some stranger they find on Google.
  • … or you, someone they feel a connection with and whose expertise and knowledge they already know about.

Yes. You win!

PS: This will help you — How to get more clients from your newsletter or blog.

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