Professional development Archives | Jim's Marketing Blog

The step by step guide to marketing your business

April 17, 2018 by Jim Connolly

Lawrence from New Jersey emailed me with a great question. He wanted to know why I don’t provide any step-by-step marketing guides.

Here’s my answer. It contains an exceptionally valuable marketing tip, which I hope you find useful.

The thing about cookie cutters

Cookie cutters are extremely effective when you’re making cookies. They let you produce lots of identical looking cookies, very fast.

Conversely, a cookie cutter approach to marketing is of very little value.

Why?

Because by using the same marketing approach as your competitors, your marketing becomes identical to theirs. You become camouflaged. This makes it very, very hard for prospective clients to find you. And when they do find you, you’ll seem way too similar to your competitors, so there’s no reason to contact you. Oh, and if they do contact you, they’ll be price sensitive.

Throwing away the cookie cutter

Successful marketing is about standing out. It’s about being noticed by the right people and giving them a compelling reason to hire you or buy from you. And for that you need an individual approach.

You need marketing that sets you apart from your competition, so you are the one who gets hired.
You need marketing that gets you noticed for all the right reasons, by all the right people.
You need marketing that’s specific to you; your unique business, your unique situation and your unique goals.

However.

The marketing guides available via blogs, websites, seminars, webinars, and books, etc., are designed to be used by a wide range of business owners. This means you end up with the same generic marketing ideas as everyone else.

That’s the recipe for how to be ignored! It’s also the total opposite of what you need. And it explains why I don’t provide step-by-step guides.

Instead, I strive to encourage you to stand out. To get specific. To take your marketing seriously. Because that’s the only way to get the attention you need, the sales you need and the results you need.

How to be a successful serial entrepreneur

April 12, 2018 by Jim Connolly

Wherever you are right now, whatever your past, you can be a successful entrepreneur or serial entrepreneur.

Let’s first get the ‘serial entrepreneur’ myth out of the way

Look around any business network and it won’t be long before you find people, calling themselves serial entrepreneurs.

They’re everywhere. Or so it appears. However, as is often the case, all is not what it seems. In fact, 99.9% of the people I see calling themselves serial entrepreneurs… are not.

They aren’t even entrepreneurs.

They are serial starters!

Allow me to explain.

Serial entrepreneurs or serial starters?

Serial entrepreneurs: These rare people build a series of successful businesses and fully realise the potential of each business, before they move on. A well known example is serial entrepreneur Ev Williams. Ev founded Blogger and sold it to Google for millions, then co-founded Twitter and is now developing the hugely successful Medium.

Serial starters: These are the people we see everywhere, who start a series of enterprises, yet never successfully finish developing any of them. They lack the commitment shown by entrepreneurs. So when the going gets tough, they get demotivated and quit. The vast majority of self-proclaimed serial entrepreneurs fit in this enormous group.

This begs the question.

Why are serial starters so common?

It’s extremely easy to start a new venture. It’s exciting. It brings motivation with it. It gets them up early in the mornings and keeps them up late at night. Everything is new. A blank slate. A new beginning. Endless possibilities.

Then, after a while, the real work begins. Not the new enterprise, shiny work. The real nitty-gritty work:

The sales calls.
The rejections.
The unreturned mail.
The broken promises from those who said they would help.
The cash flow problems.
The hard knocks.

As the shine wears off, the momentum drops for the serial starters. So, they look for the next big thing, rather than finishing what they started. The cycle repeats unless they summon the grit to make it to the finish line.

More about grit than money

You don’t need to start of rich, to be an entrepreneur or serial entrepreneur. You do need grit though.

Yes, some entrepreneurs, such as Gary Vaynerchuk, inherit a multi-million dollar business from their parents, and can use that wealth to get all the additional investment they need and branch into other enterprises. However, most of us start off with little more than an idea, grit and commitment.

Ev Williams, who I mentioned earlier, is a textbook example of starting without money. Like most entrepreneurs, he had to do it the hard way. No wealthy parents. No million dollar assets. No easy way to access the financial investment he needed.

Ev was so broke when he started Blogger that he was living on a friend’s couch. He’s now worth hundreds of millions of dollars.

History shows us that when it comes to business, money is less important than grit. Remember, Steve Jobs came from a blue collar family! The key is to decide what you want and then commit to doing what’s required, to make it happen. It’s that simple. And that hard.

Tip: If you found this useful, you can get my latest ideas delivered direct to your inbox, for free, right here.

The Fine Print: Home of lies or a powerful marketing tool?

April 5, 2018 by Jim Connolly

Have you noticed something about the fine print we find in marketing and on packaging?

It’s printed really small. And there’s a reason for that: They would rather we didn’t see it. So they don’t draw our attention to it. It’s one of the reasons I hate marketing.

The fine print is where they hide caveats. It’s where they bury disclaimers. It’s where they tell us that the promises in their marketing are grossly inflated. Or that their product doesn’t look as good as it does on the packaging, etc.

This got me thinking.

How would you feel, if you read the fine print and discovered that it actually confirmed the product to be just as good as they said, in the LARGE print?
How would your prospective clients feel, if your fine print confirmed your marketing claims and reiterated you were being totally honest?

By itself, using the fine print as a way to build trust is far more effective, than using it to back-peddle.

However, there’s a powerful additional benefit

If you use the fine print to confirm you’re being honest, you’ll need to improve the reality of your service. You’ll need to improve it so much, that there are no exaggerated claims to hide. No back-peddling. No caveats. Because your service really is that darn good!

Could this have an amazing, positive impact on your business?

Yes. Yes it absolutely could.

This is your main competitor. And here’s how to deal with it!

April 3, 2018 by Jim Connolly

I’d like to introduce you to your main competitor. And it’s almost certainly not the competitor you’re thinking of.

Whilst there are a few (very few) exceptions, your main competitor is not an alternative brand, vendor or service provider.

Your main competitor is apathy: The decision by your prospective clients to do nothing. To stay as they are. To avoid the potential risk, hassle and stress of switching from their current provider.

Here’s why this matters to you

Most small business marketing completely fails to address this. They focus on reasons to hire them or buy from them, without even addressing the huge leap of faith required by a new client. This is especially the case for service providers and those selling high ticket goods.

My friend, you need to be smarter than that.

Explain just how frictionless it is to switch to you from their current provider.
Tell them that for their total peace of mind, you’ll handle the whole on-boarding process.
Give them assurances.
Provide testimonials from people, who found it easy to hire you or buy from you.

Then make this a key focus of your marketing and also your conversations with prospective clients.

Another type of apathy

Of course, apathy isn’t only a challenge when it comes to switching providers.

For example, many people who hire me have never had expert marketing help before. So, they’re not switching to me from another provider. They hire me, rather than rely on DIY marketing and lousy results. They switch from apathy (with the status quo) to action.

And it’s still vitally important to make that switch from apathy as frictionless as possible. Otherwise, the fear, risk or doubt that’s held them back will carry on doing so.

Tip: Whenever I speak with a prospective client, I make sure they know that I look after them, personally, every step of the way. I call this partnering with my clients. It gives them great peace of mind. And that makes the decision to hire me massively easier for them. You should do something similar for your prospective clients or customers.

And finally

Never wait for a prospective client to tell you they have doubts, before you address the subject. By that point, a barrier to doing business with you will have already been created. And you’ll find yourself facing an unnecessary uphill challenge. Ouch!

Instead, take the initiative. Give them the peace of mind they need. Let them know there are no barriers to hiring you or buying from you. Get this right and you will have overcome your main competitor. Apathy.

Plus, you’ll have created a major marketing advantage over competing providers, who are failing to address apathy correctly with their marketing.

That time a spammer wanted to point lasers into my eyes

March 26, 2018 by Jim Connolly

Did you know that your marketing can fail, even before people read what you have to say?

Well, it’s true. And it happens all the time. Here’s an example of what I mean.

Spammers pointing lasers into my eyes!

I was prompted to share this with you, after I received a spam email. It was from a company that wants to sell me laser eye surgery. They even offered me a discount.

Let’s unpack that for a moment:

They assumed I’d be happy to place my eyesight in the hands of spammers. They thought I’d be perfectly okay, about some spammer pointing lasers into my eyes.

And they were wrong.

What your content marketing says about you

Here’s the thing:

That laser surgery company may use only the most highly trained laser surgeons.
They might have the best possible equipment.
They could have outsourced their marketing to an agency and been unaware their message was being used to spam people.
And they may well be like many small business owners, and think that it’s only spam when someone else is doing it.

Of course, none of that matters. Because when we’re spammed by a company, all we know for 100% certain, is that they’re spamming us. And spammers are considered to be annoying, desperate and unprofessional.

That’s a bad look for any business.

Be careful how you deliver your marketing

The way you market your business is part of your story. It shows your marketplace how professional you are. It shows them what you believe to be acceptable. It shows them what your business standards are. And it shows them where they should position you, among your competitors. All of that takes place before they even see (watch or hear) the content of your marketing message.

The lesson here is simple. Great marketing, delivered poorly, is like a delicious meal served on a dirty plate. It turns people away, regardless of how amazing the content might have been.

They lied to you! You need style over substance

March 21, 2018 by Jim Connolly

The following statement will sound counter-intuitive. That’s because you’ve been lied to for years. Okay. Here goes.

In marketing, there’s a case for style over substance.

It’s a strong case, too.

Just think about this for a moment:

The top political commentators get paid a ton of money, to deliver their take on the news for major networks.
The also-rans get paid peanuts, to deliver their take on the news, for small, local networks.

Here’s the thing. In both cases, the news (substance) they comment on is the same. Here’s why one of them is earning 10 times or 50 times more than the other. It’s their style. The style with which they work.

For example:

Their courage, when choosing to take (or avoid) a controversial stance.
Their vocabulary.
Their energy.
Their ability to communicate with confidence.
Their effectiveness when injecting their personality (style) into their work, so that it’s truly theirs.

Here’s my point. When it comes to business, the substance should be there by default. Every qualified accountant, lawyer, web designer, whatever… knows what their service (substance) is and how it works. It’s their style that makes all the difference. It’s their style that sets them apart from the crowd.

Style over substance in marketing

The newsletters, blogs, vlogs, podcasts, Facebook groups, Medium publishers, etc., that people take notice of, all have their own style. The same is true of the most successful email marketing, advertising, marketing campaigns and copywriting.

And the ones that fail to grow, fail to get noticed, fail to make an impact… well… they don’t.

Instead, they follow the cookie-cutter approach to content marketing. They bought into the lie. The lie that says, “You can automate everything. Just do things this way and it works. Follow the steps. 1-2-3”.

That’s bull-crap.

It doesn’t work. In fact, it can’t possibly work. Because your style can’t be found in a book.

You can certainly learn substance that way. However, your style, the very thing that gets you noticed, by default, can’t possibly be learned from an online course, a book, seminar, webinar or any other generalized form of information.

Why?

Because your style is all about you.

Where are you right now?

Okay, I already know that you totally understand your subject. So the substance is there. It’s taken care of. That’s covered. You’re good.

But what about the style?

When it comes to your marketing, when it comes to the story behind your service, are you telling it from your perspective? Are you sharing the substance of your knowledge, using your voice, your stories and your experiences? Because it’s your style that people connect with.

It’s your style that sets you apart.
It’s your style that causes people to return for more.
It’s your style that makes you approachable.
It’s your style that gives you a voice.
It’s your style that inspires people to share your message.
It’s your style that gives value to your substance.
It’s your style that motivates people to hire you or buy from you, rather than a cheaper alternative.

And none of that can be robotized. Or automated. Because it’s you. It’s your authentic experience. It’s your greatest marketing asset. In fact, with so many competitors out there, with so many people trying to get the attention of your prospective clients, your style is the most powerful tool in your arsenal. By far.

So give your style the oxygen it needs.

Tip: I work with business owners every day on how to get this right, based on their unique situation and what they want to achieve. If you’re tired of being ignored, read this and get in touch.