Jim's Marketing Blog

Marketing tips & ideas to help you grow your business, by Jim Connolly

Category: Social media marketing (page 1 of 37)

4 Tips to attract more clients and customers from your website

Is your website a lead generating machine for your business? If not, here are 4 places to focus on for better results.

  1. Do not copy the conversion tactics of anyone, whose own site needs a pop-up box to attract people’s attention. If their site was optimised correctly, they wouldn’t need to smash people in the face with pop-up boxes.
  2. Your web designer may have created a beautifully designed site, but left out key elements, to make the design easier on the eye. I regularly see wonderful looking sites, which have all the main conversion elements missing or in the wrong place.
  3. Did you write the content yourself? If you did, the great news is you can probably improve your conversion rate by hundreds of percent, by hiring a professional copywriter. If your business isn’t worth investing in, you have a much bigger problem than a poorly performing website.
  4. Do you sell, sell, sell? Stop that. Seriously. Use your site to showcase your expertise and experience. Aim to be useful and approachable. Remember, people skip through the ads. Put the marketing pages of your site where they can be seen. Link to them, from pages or posts, which provide lots of free, useful information. If your site is largely just selling what you do, people will leave just as soon as they arrive.

I hope there’s at least one idea there, which inspires you to improve the effectiveness of your site.

Tip: Are you one question away from 10,000 daily readers?

How to build a extremely valuable list, without a newsletter

If you want to build a huge, extremely valuable list, this post is just for you.

I get emails every day from people, who thank me for my free marketing newsletter. Some of you will find that odd, as I don’t publish a newsletter.

So, why does this happen?

Simple: I give people the option to read this blog, via a free email subscription. As a result, thousands of people get an email with the content of my latest blog post. These emails look and read just like a newsletter.

I suggest you consider doing the same.

Here’s why!

There’s a reason Seth Godin, the world’s most read marketing expert, also uses this approach rather than a newsletter. It’s an extremely powerful way to build a great, super-connected community of readers.

For example:

  • The blog (online) version of your posts get shared on social networks. Yes, this is technically possible with newsletters, but shares of blog posts are far, far more popular. People can then see your work and subscribe to it, knowing exactly what to expect. Newsletters are often little more than thinly disguised sales pitches and people are savvy to this.
  • The blog version of your posts get crawled by search engines.
  • Your blog posts can be found using search engines, when people need the information you provide.
    • These Top Marketing Tips attract traffic from search engines all day. A subset of these readers subscribe to the email version of the blog. It’s a list-builder all by itself, which grows the list all day every day. Again, because it shows people exactly what to expect, a far higher percentage will subscribe, than if I offered a newsletter.

Which is the best route for you?

If your newsletter is mainly special offers and promotions, a dedicated newsletter, marketed via your blog is a better option.

Otherwise, I strongly suggest you consider the benefits of offering a high quality, email edition of your blog posts instead.

  • It costs the same as a newsletter costs to send.
  • It’s a quicker way to build your list, for all the reasons already mentioned.
  • You don’t have to invest time writing a newsletter.

BONUS: It may also motivate you to publish blog posts more often, which will help your reputation, your reach, your authority AND your reader list… to grow!

Are you teaching people to ignore your marketing?

Every piece of marketing material is created from 1 of the following 2 mindsets.

  1. I wrote this, so now I need you to read it.
  2. There’s something you need to know, so I wrote it.

The first approach is selfish. It’s focused on the needs of the writer, not the reader. It’s noise, not value. People ignore these selfish messages.

The second approach is contribution focused. It’s about giving value to the reader. This unselfish approach is so rare that when people see it, it captures their attention and grabs their interest.

Whether you know it or not, every message you send fits into one of those 2 categories. You are either training people to filter you OUT or tune you IN.

Choose wisely.

Is your site ready for the fastest growing group of Internet users?

In this article, I’m going to share maybe the fastest way to improve the results you get from your website or blog. I’m also going to share 2 great, free tools with you.

First, I need to ask you a question: How does your blog or website look on a mobile device?

Many of your prospective clients or customers will be accessing your site using phones or tablets. That number is set to rise, as PC sales drop and mobile devices increase in popularity. If your site is deliberately designed for mobile devices, that’s fine. However, if it isn’t, a poor mobile experience will cost you a fortune in lost client inquiries or sales.

Here are 2 useful, free tools to help you get it right.

How to see what your site looks like on popular mobile devices

Thankfully, there are a number of free online tools, which show you what your site looks like on mobile devices. Screenfly by Quicktools is a good example. You simply enter the address of your site and then click the various options in the menu bar, to see what your site looks like on different, popular phones and tablets.

A few things to look out for:

  • Your site should offer mobile readers clear, easy to read text and mobile friendly buttons.
  • Readers shouldn’t need to scroll from left to right, in order to read your mobile content.
  • Your header image should not be cropped.
  • Your navigation bar should be easy to read and easy to click.

Everything should be displayed so that it’s accessible and clear.

How fast does your site load?

People expect sites to load quickly and correctly. This is especially the case when using a mobile device, when they will often be looking for specific information, fast. If your site takes too long to load, you will be losing readers before they even see your site or read what you have to say.

Google has a tool you can use, which will show you how quickly your site loads on mobile devices as well as regular computers. The Google Page Speed Insights tool will grade your site from 1 to 100 — the faster your site, the higher your score. However, what makes this tool extremely useful is that it tells you where your site needs to improve and offers advice on how to make the changes required.

In short: If your website or blog isn’t delivering a great mobile experience, it’s losing you business. The only question is how much.

How to get people marketing your business for free

That headline isn’t a play on words. I’m going to show you how to motivate people to market your business for free.

Allow me to explain.

When we exceed expectations, something amazing happens. Our product or service starts to market itself.

Spreading the word

I recently bought a new MacBook Air. Apple promised “up to 12 hours” battery life. I actually got over 13 hours. In fact, everything about the machine was better than I expected. Apple made the machine sound great, but that was nothing compared to what they delivered.

I was so impressed that I recommended the MacBook Air to my friends and clients. I also tweeted about it, shared my delight on Google+ and now I’m telling you.

That’s what we do when a product or service exceeds our expectations. We talk about it. We share it. We create a wave of independent, 3rd party recommendations — which is extremely powerful.

A subtle improvement that creates huge gains

Interestingly, the gap between meeting expectations and exceeding them is relatively small. It’s tiny, in relation to the huge positive impact it creates. It just takes a little extra effort and some creativity.

NB: Here’s a whole website full of creative thinking ideas.

Here’s a great place to start: Identify what your prospective clients or customers expect from providers in your industry. Then look for ways to exceed these expectations.

Here’s a useful tip: Consider the products or service that exceeded your expectations. What can you learn from them, which you can adapt into your business?

Get this right and you will soon have an army of passionate advocates, marketing your business for you… for free!

It’s your business. You’re in control. Choose wisely!

I have a very important message for you today.

Please consider the following

You are in control of your business. Therefore, you never have to worry about earning too little, making too few sales or having too few clients. You have the power, right now, to improve your results in any area of your business, by making better decisions.

Here’s what that looks like:

  • Instead of wondering where your next business lead will come from — use a great lead generation plan.
  • Instead of wondering why you get so little business from Facebook, Twitter etc – use a great social network marketing plan.
  • Instead of wondering why you get too few new clients or customers from your email marketing –  use a great email marketing plan.
  • Instead of wondering how many clients or customers you will lose this year – use a great customer retention plan.
  • Instead of wondering why too few influential people recommend you – use a great outreach plan.
  • Instead of wondering why you attract too few, high quality clients — use a great client acquisition plan.

No ceiling on what you can achieve

It’s your business. There is no ceiling on what you can earn from it. No ceiling on what you can achieve. The key, is to make sure you are doing the right things, correctly.

Every day, I help small business owners take control of their marketing. I help them plan ahead with confidence and clarity. I show them exactly what they need to do and then guide them, every step of the way.

If you are interested, I can help you too. Read this to find out how.

This is a marketing message. Seriously. It is!

Marketing tips, content marketing

Photo: Alice Lim

In today’s post, I’m going to show you how to make your marketing so attractive, that people would miss it if it wasn’t there.

Think about it: Most of the marketing messages we receive are unwelcome. At best, they are seen as the price we pay, so we can watch that YouTube clip we want to see. At worst, marketing messages are an unwanted, unsolicited intrusion.

How some people get it right

Some of the marketing we receive is welcomed. When Evernote send me their newsletter, I read it. It’s packed with tips on how to get the most value from the Evernote app, so users can organise their ideas and improve their work flow.

Yes, I have made additional purchases because of the Evernote newsletter, but they have never sold me anything. Think about that for a moment.

Leigh prompted me to write today’s post

Around 20 minutes ago, I received a message from a reader. Leigh said that she reads my blog via email. She was concerned, because she hadn’t had an email from me for 5 days. Apparently, it turned out to be a problem with her new email provider.

Leigh went on to say:

[...] “One good thing to come from the frustration of changing email providers, is that it made me realize how much your emails help me with my business.”

That may not seem a particularly powerful statement, but it is. I’ll explain why in a moment.

The best marketing brings independent value

Just like the Evernote newsletter I mentioned a moment ago, the best marketing messages are packed with value. When people connect with effective marketing, they feel like they have gained something — something more than a sales pitch.

A great way for us to get this right, is to ask ourselves the following question: If I stopped my; marketing campaign, blog posts, email marketing, newsletters or social networking updates, etc, would people miss them?

If people wouldn’t miss our marketing, they are probably not paying much attention to us. It’s entirely likely our marketing is being seen as an intrusion, rather than a source of value.

This is a marketing message… seriously!

If you think this blog post isn’t a marketing message, just because I’m not pitching you anything, consider this:

  • Hundreds of people email me every week, because of something they read on my blog or in the email version of the blog.
  • A subset of them will become clients or customers.
  • Others become advocates and recommend my services to their friends.
  • Some share my blog posts, helping me reach more people.

None of these busy people would bother, if my posts were a series of sales pitches.

In short: Provide your marketplace with useful information, not sales pitches. Make your marketing communications about the reader, not about you. Help them solve their challenges with your expertise, so they know where to come when they need expert help they can trust.

How to get all the help you and your business need

I’d like to share an idea with you today. It’s about how to get all the help you and your business will ever need.

Of course, we see people doing it wrong every day. Strangers, asking us to do things for them.

  • They ask us to connect with them on Linkedin.
  • They ask us to tell our friends about their business.
  • They ask us to retweet their Twitter messages.
  • They ask us, via a spam email, to subscribe to the newsletter they just sent us.

The list goes on and on… strangers making selfish demands.

Selfish demands don’t work

Selfish demands succeed only in irritating people. I receive around a dozen emails a day, from total strangers who expect me to write blog posts about their product or service. I refuse. Always. Like most people, I don’t respond positively to selfish demands from strangers.

So, why is it that some people have no problem getting all the help they need?

Why we eagerly helped Jenny and felt great about it

When a friend of mine launched her new business, she was inundated with people who wanted to help. If you knew Jenny, you’d know why. She’s one of the most helpful people I have ever met.

The launch of her business was an opportunity for me and many others, to repay her kindness and support.

The power of reciprocity

This need to return someone’s kindness is sometimes referred to as reciprocity. And it’s extremely powerful. It’s why the process of giving and receiving, starts with the giving part. It’s why we earn the money… then get paid.

Selfish demands fail because they attempt to do the opposite. When the guy emails me and asks me to post his infographic on my blog, it’s 100% about him.

  • He gets exposure to my amazing readers.
  • He gets a valuable link, from my blog to his site.
  • He gets his company name in front of thousands of people.
  • All I get is the penalty of linking my blog and reputation to a stranger — A stranger I know nothing about, other than he’s the kind of asshole, who spams people with selfish demands.

Those who demand strangers to do things for them, face a lot of  disappointment. Not only do they fail to get what they demand, they get something they didn’t ask for — a toxic reputation.

A better mindset for business owners

The smartest people are always building relationships with others. They keenly look for ways to contribute. They do this, without knowing (or caring) if they will need that person’s help in the future. That’s the mindset, my friend Jenny has.

In short: Before you expect people to be motivated to help you or your business, make sure you’ve invested in them, first. Remember, give and take starts with the giving part.

PS: If you found today’s post interesting, I recommend you read this: 3 Mistakes that make you look bad and damage your business.

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