Have you ever heard of the term; buyer's remorse?
This post will explain a little about what it is and how to stop it from hurting your business!
Buyer's remorse
Buyer's remorse is the name given to that feeling we get, when we buy a product or service and then discover something that makes us wish we hadn't. ...
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Have you ever wondered how things would change, if every company you dealt with, treated you as if you were the husband or wife, parent or child, of it’s owner?
Most companies genuinely try hard to make the customer experience as good as possible, but many set their gold standard for service, too low. This is because they allow the typical customer experience within their industry or profession to determine what counts as either good or average. Here’s why YOU need to avoid this…
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