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Here are some people you have to avoid

June 2, 2018 by Jim Connolly

In life there are certain people who you absolutely need to avoid. The same is true in business.

Some are easy to spot

The web designer whose own website is a mess or outdated.
The marketing expert, who embarrassingly needs to attend networking groups because their own marketing doesn’t work.
The business guru who claims to be in high demand, yet offers free consultations.
The copywriter whose content is poorly-written and lacks impact.
The leadership expert who’s just like all the other leadership experts. (Think about that for a moment).

Others are harder to spot

The social media guru, who used tricks to attract half a million followers.
The accountant, who understands numbers, but can’t clearly explain what they mean to your business.
The strategist, whose own strategy is failing.
The business development coach who’s never built a successful business of their own.

Protecting your business from bad advice

The personal recommendation of a trusted friend is usually the least risky way to find an expert provider. Just make sure the friend has recent, first-hand experience of the quality of the provider’s work.

Another option is to find someone, whose work you’re already familiar with. If, for example, you subscribe to a provider’s Podcast or YouTube channel and they regularly share useful information, they’re showing you 2 things.

The fact they have turned up consistently, demonstrates a degree of reliability. This is especially if they have many years worth of material available.
You get to see, first hand, just how knowledgeable they are, from the quality of information they share.

With an attractive looking website and some testimonials, anyone can claim to be an expert in anything. And that’s why we, as business owners, need to look deeper. Because the cost of hiring a bad business provider is far, far higher than their fee.

The critical marketing problem, which no one talks about

May 15, 2018 by Jim Connolly

I was in a coffee shop once, when a guy with a very obvious hairpiece came in. He had natural, thick brown hair around his ears, with a jet black wig on top. Of course, no one mentioned it to him. People just smirked when he wasn’t looking. Whether this chap needed the hairpiece for vanity or medical reasons, it’s entirely possible he has no idea that his wig is so poorly matched to his natural hair.

A very similar kind of silence happens regularly in business. And it can lose you a fortune.

Allow me to explain.

We go to a website to check out a potential service provider, find the site is amateurish and decide not to consider them. We don’t call them to let them know their site created such a bad impression. We silently move on.
We start reading a poorly-written piece of marketing and quickly discard it. We don’t email the company and tell them their content is losing them business. We silently move on.

So, faced with all this silence, how do you figure out if what you’re doing is working for you? Simple. You ‘listen’ to what your results are telling you.

For example.

Your website should be a 24-hour, business generating machine. If it isn’t, it’s telling you something. It’s telling you that it urgently needs to be improved.
Your content marketing should regularly attract sales, sales leads or new clients. If it isn’t, it’s telling you something. It’s telling you that you need to quickly improve your strategy.

So start listening

Don’t wait for someone to tell you your marketing sucks. Because they won’t; your friends don’t want to upset you and strangers don’t give a rat’s ass. Instead, listen to what your results are telling you.

This will help you get it right: Don’t Mistake Silence For Satisfaction.

How to build a subscriber list that builds your business

May 14, 2018 by Jim Connolly

People often ask me for tips on how to build a bigger list. They want more subscribers; more readers, more listeners, more viewers, more followers, etc.

The short answer is simple. It’s this.

Do something useful, which is worthy of people’s attention and make it easy for them to subscribe.

If you do that, you’ll attract more people and because your “something” is useful, many of them will subscribe. Think about it. That’s the exact process, which motivated you to subscribe to every list you’re on. Something attracted you, you found it useful, you subscribed.

This begs the question – If the answer is so simple, why is it so darn hard to build a large and valuable list?

Here’s the answer.

The advice is simple. The process is tricky!

There’s some tricky stuff between you and that massively valuable list you want.

Finding something useful to share, on a regular basis, is tricky. Remember, if you just churn out the same stuff as others in your industry, you won’t attract subscribers or retain them. This means you’ll need to be willing to do some research. You’ll need to become a regular note-taker. A collector of ideas. It’s interesting work, but if you’re not already someone who studies and takes notes, it can be a tricky transition.

Finding the time to create content is also tricky. You’re already busy, right? Developing content around all that interesting material you have, takes time. That time is easy to justify when you have a huge list. It’s harder to justify, when your hard work is being consumed by just a small number of people. You’ll need to push through the tumbleweed and crickets of the early stages. And I know from personal experience, that can be a real challenge. [I explain why here].

Summoning the courage to publish your stuff is tricky. Why? Because if you do it right, you’ll attract critics. Someone once told me that we have a choice to make. We can either be criticized or be ignored. If we’re being ignored, we’re invisible. That’s not good for any business. The alternative is to not only expect criticism, but to welcome it as a positive sign that we’re no longer being ignored. Don’t set out to attract critics. Set out to be useful and worthy of attention. But see criticism as an inevitable part of becoming visible. Tip: Here’s why people criticize you and how to deal with it.

Once you know what’s involved, building a valuable list is pretty easy. And the rewards are huge.

Picture this: Just imagine what a difference it would make to your business, if you were in regular contact with thousands of prospective customers. Not via advertising, which is usually seen as an unwelcome interruption. But via a subscription to your content, which people proactively requested because they WANT to hear from you.

The opportunity is amazing. And it’s right in front of you. Right now.

Why lists dominate content marketing. And why you should use them!

April 19, 2018 by Jim Connolly

Ever wondered why so many articles, blog posts, videos and newsletters are based around the idea of a list?

Yes, you’re right. It’s because they’re extremely popular. People love them. And it’s easy to see why.

Lists = Lots of ideas. And fast!

List-based content promises a number of bite-sized ideas or suggestions. And fast! So when we see “10 habits of highly successful business owners“, we’re not expecting an in-depth examination of commercial success.

No.

We’re expecting ideas. And we hope that at least one of those ideas will help us in some way. If it does, it will repay the 3 or 4 minutes we invested in reading it.

This begs the question: Does your marketing mix contain list-based content?

If not, I suggest you give it a try. Lists are perfect for sharing, which makes them ideal if you want to expand your reach on social networks. New readers who discover your work through list content, will then get the chance to see your more detailed work. Others will follow you on the networks, where they see your lists shared. Almost all of my most shared blog posts are lists. This list-based page has been shared over 50 thousand times.

Lists can also be very powerful, when it comes to increasing your email marketing open rates. Email marketing that has a list in the subject line, can result in massively increased open rates.

Here’s why.

Most small business owners are not expert copywriters. As such, the subject lines they use for their email marketing tend to under-perform. And poorly written subject lines result in low open rates. This means no matter how good their marketing message is, very few people will see it.

Using an average list title as the subject line of a marketing email, will always out-perform an average, regular subject line.

So, Should I focus exclusively on lists, Jim?

No. No you shouldn’t. Seriously. Don’t!

Allow me to explain.

True, there are YouTubers making a fortune from creating only list-based videos. And yes, there are sites that attract millions of readers, who rely very heavily on list-based content. However, relying exclusively on lists is a bad fit for most small business owners. They should be used sparingly.

For example, I could have written this post as a list.

It would have taken me half as long to write.
It would have been shared a lot more on social networks.
And the email version of the post would have been opened by a lot more people.

However, I wanted to dig a little deeper into one thing… the marketing effectiveness of lists. I didn’t want to weaken that focus with “15 Reasons why lists dominate the internet”.

Here’s the thing: Sometimes, you need to offer more substance around one subject. Other times, an issue could be impacting your readers and you need to address it. And there are times when you want to share one really useful idea, which wouldn’t work if you broke it down into a list of sub-ideas. In other words, that same surface-level approach that makes lists so popular, renders them useless for anything that requires depth.

So mix it up.

Test and measure

If you haven’t already used list-based blog posts, articles, videos, podcasts or newsletters, give it a go. Experiment. Test different types of list. Measure the feedback. Check things (metrics) including; sales, leads, open rates, social shares and new subscribers.

In short, if you’re not embracing list-based content, you’re missing out on a huge opportunity.

There’s only two ways to grow a business. You need to choose one

April 15, 2018 by Jim Connolly

It’s becoming harder and harder to sell the average product or service.

Why?

Because when something is average, the lowest price wins. And there will always be someone lower priced than you. Plus, your prospective customers can find these lower priced alternatives, on Google or Amazon, in seconds.

There are only two, proven ways to build your business today. Here they are.

Option one

You can decide to try to cut your costs back to the bone and undercut the competition. Lower prices attract attention. Lower prices get people talking. Average products or services do neither.

And if you can get the efficiency savings right, with a significant increase in sales, you can make a very nice profit. This guy sold a UK retail outlet where everything cost just £1, for £50,000,000.

Option two

Alternatively, you can decide to turn your back on average. There are more, wealthy customers out there than ever before. And they want to be treated differently. They’ll very happily pay for that premium difference, too.

That’s why luxury brands thrive in every industry and profession.

The important thing my friend, is to decide.

Either aim for low profit, high turnover or aim to be a premium provider. Then market your business accordingly. Don’t position yourself somewhere between the two. Because it has never been harder to succeed in the middle-ground, than it is today.

Bring me your problems

March 29, 2018 by Jim Connolly

Bring me your problems: There’s real power in those 4 words.

Why?

Because everyone has problems. And nobody wants them. That includes your prospective clients. What they want (and need) are answers. They want to get unstuck. They want to free themselves from frustration. And this is extremely important to them.

In short, your prospective clients are highly motivated to get their problems solved.

Okay. I need you to hold that thought for a moment.

Now let’s look at the service you provide

Your service is the answer to a problem. Or a series of problems. How do I know this? Simple: Every service provider is a problem solver.

So, I’d like you to answer a question: When was the last time you asked people to bring you their problems?

Sure, every service provider markets the services they provide. They have them listed on their websites, they mention them when they speak with prospective clients, they may even mention them in a newsletter, blog, vlog, podcast or on social networks, etc.

But that wasn’t what I was asking.

My question was a lot more literal than that. So, in very literal terms, when was the last time you used these four words [bring me your problems] in your marketing?

Bring me your problems is a powerful, direct request. It bypasses all the hoopla. It cuts to the chase. This is especially the case when it features prominently, in the right place.

Here’s how it works

It looks a lot like this.

Your prospective client has a problem.
She finds your website (or any of your marketing assets).
She can see that the services you provide are related to her problem.
She then sees a direct request, to bring you her problems.
Boom!

No one said that powerful marketing needed to be complicated.

Oh, and if you found this useful, feel free to share it with your friends.