Jim's Marketing Blog

Marketing ideas to help you grow your business

Category: General Marketing (page 1 of 95)

Don’t let that guy ruin your marketing

So, who is that guy?

He or she, is the person who doesn’t ‘get’ what you’re saying. They can’t see the value. They can’t see your point. They frustrate you with questions that show zero understanding of your message.

Why that guy is different

Here’s what makes that guy different, from a prospective client or customer who needs clarification:

That guy is not in the market for whatever you are offering. Their questions come when there’s nothing wrong with the value you provide or the way you explain your value. The problem occurs because that guy is the wrong audience for what you have to say, but they haven’t figured that out.

They’re puzzled. They’re confused. And even though they will never be in the market for what you provide, they feel the need to ask you a series of confusing, frustrating, irrelevant questions.

I found that guy on a blog today

I was prompted to write this, after reading a series of comments left on a blog post. The blogger wrote a compelling, well reasoned piece on the value of building a community. The commenter totally missed the point. He asked the blogger to explain things, which were crystal clear.

The commenter was totally baffled, regardless of how hard the blogger tried to explain her point. He was a fish out of water — the wrong audience for the blogger’s message, yet he insisted on asking half a dozen frustrating, off-topic questions.

So, how can that guy ruin your marketing?

To avoid questions from that guy, there’s a temptation to dumb down your marketing, so as to address every possible misunderstanding. This fails you on 2 counts:

  1. By dumbing down your marketing in anticipation of that guy, answering every potential question in advance, you end up with vague, over-long copy. This massively reduces the power of your marketing message. Brevity sells.
  2. By dumbing down your marketing, you write for that guy and NOT your prospective clients or customers. This is the exact opposite of what marketing is about.

Whether you write the marketing content for your company, are a blogger or a newsletter provider, resist the temptation to write for that guy. Write for your target market. Always.

Clarity is the key

The most effective marketing, is marketing that inspires people to take action. It compels them to buy from you, visit you, hire you, call you or email you. This can only be achieved when you write with clarity, for your ideal profile of client or customer.

Trying to anticipate and answer every misunderstanding, in advance, which that guy comes up with, will detract from your message. It will destroy your marketing. It may also drive you a little crazy.

5 Tips to keep your business on track

Here are some quick tips, to inspire you to make better decisions.

  1. If you have an idea, don’t poll your friends. Great ideas are not anointed — they fly or die based on merit and hard work.
  2. When they told you: “Don’t work hard, work smart!”, they lied. It’s not about working smart instead of working hard. Success requires both.
  3. Steve Martin was right. The best way to get noticed, is to be so good that they can’t ignore you.
  4. Avoid offering free consultations. Firstly, they massively undervalue your work. Secondly, they attract time-wasters like light attracts moths.
  5. The money is not in the list.

I hope you found this useful.

Does email marketing work?

Yes, email marketing does work… so long as you do it correctly.

Allow me to explain

Last month, my friend Irene sent an email marketing message to the community of newsletter readers, which we have nurtured for her lighting business. I’ve been helping with her marketing and was delighted, when a very impressive 18% of her readers made a purchase.

I was even happier for Irene, when within 9 days, she’d generated just over $32,000 in sales, with an average profit margin of 55%. The business is just 11 months old.

When email marketing doesn’t work

Most small business owners handle their own email marketing. They buy lists or build lists, when they should be building a community. They then send a marketing message to their list, which they write themselves. Their home made marketing message fails to inspire their readers to take action. It fails to compel their readers to make a purchase.

Of course, it fails the business owner too. An average list coupled with DIY content, produces predictably bad results.

In a nutshell: Email marketing is like every form of marketing, in one important respect. An amateur approach will always lead to amateur results. New clients or new sales are the lifeblood of your business. It’s too important for an amateur approach.

An important message

I receive around 30 important marketing emails every day.

Of course, none of these are important to me. They are not even of interest to me. They are only important to the people sending them.

Before you invest in your next piece of marketing, remind yourself who it’s supposed to be important to… you or them.

Tip: Here’s how to get it right.

You don’t launch a successful blog. You build it.

Katie found this out 9 months ago, when she invested almost $8000 on the design and launch of her new business blog. The blog is still floundering and Katie emailed me, to ask if I thought she should relaunch it.

Here’s my answer. I also share how to build an extremely successful blog or newsletter, based on what is proven to work.

The razzmatazz is just the starting pistol

I attended a wedding some years ago, which cost a fortune. Just to give you an idea of the scale I’m talking about, they hired Earth Wind and Fire to play for the guests!

Sadly, the marriage lasted less than a year.

Here’s the thing: You don’t launch a successful marriage. You build it. It’s only what happens after the razzmatazz of the big day, which matters. The same is true of a business launch, blog launch or newsletter launch. The launch is irrelevant — it’s what you do, day in and day out, which matters.

[Note: Apple, Facebook, Twitter and Google were built, not launched. Think about that for a moment.]

It’s all about commitment

I started Jim’s Marketing Blog just over 6 years ago. There was no launch. No press release. No razzmatazz. Today, it’s one of the most popular marketing sites in the world.

I’ve learned that the key to developing a commercially successful blog or newsletter, is commitment.

It works like this:

  • You need to commit the time required to regularly write useful posts or articles. I invest an hour or more every day, writing for you and responding to emails. For the first year, I often invested 3 hours a day on the blog. I’d wake up extra early or go to bed extra late, because I was committed to it. Every top blogger I know has done the same.
  • You need to commit to leave the masses and stand out. One reason my blog grew so quickly, is that I marketed it extremely effectively. Most bloggers and newsletter providers use the same strategies as one another. They follow the same general advice that’s regurgitated on popular content marketing blogs and copywriting blogs. This is a BIG mistake! It is impossible to succeed in any meaningful way, using the same approach as millions of others. It makes you invisible.
  • You need to commit to do the work. Period. I have written for you when I’ve been tired and when I’ve been sick. I’ve written for you when I had deadlines to meet and when I was on holiday. When you commit to do the work, you find a way to make it happen. When you’re not committed, you find an excuse.
  • You need to commit to learning. Maybe one of the greatest rewards of writing regularly, is that it forces you to learn. You can’t write every day unless you’re feeding your mind every day.

In short: Instead of investing your time, money and energy on the launch, focus on building something you’re proud of. Make the commitment to do what’s required and see it through. No, it’s not easy — but that’s why so few people do it AND why the rewards are so amazing.

What happened next?

Business is full of contradictions.

Why do accountants, smart people who really understand business, tend to use the least efficient business model, selling their time for money?

Why do designers, supposedly highly creative thinkers, tend to work from similar looking offices, with white paint on the walls and Mac’s on every desk?

Why do marketing consultants, who understand the importance of standing out, offer an almost identical range of services?

What do you think would happen, if…

What do you think would happen, if an accountant developed an innovative business model that clients found attractive? Could it help them stand out in their overcrowded marketplace?

What do you think would happen, if a prospective client visited a designer’s office and found that it looked a lot more original, than the other designers they’d visited? Could it make the designer look a lot more creative than their competitors?

What do you think would happen, if a marketing professional developed a uniquely valuable marketing service, which got people talking? Could it help them build a successful marketing business, which gets referenced in the world’s leading newspapers and media outlets. [Yes, look.]

Most importantly

What do you think would happen, if you found a way to differentiate your business from your competitors?

Are you building a tribe or writing drive-by content?

Many people who write blogs, newsletters, email marketing, etc, think they are growing a tribe or community, when in fact, they are doing the opposite.

Allow me to explain.

Content marketing… and buckets

The problem with trying to fill a bucket, which has a big hole in the bottom, is that the water flows out just as fast as it flows in. It’s a never ending task, unless you get a new bucket or fix the hole.

Most Content Marketing, including that written by many so-called experts, is based around the idea of treating your content marketing, like a bucket with a hole.

  • It’s about attracting drive-by readers with ‘killer’ headlines.
  • It’s about SEOing your thoughts, rather than expressing your thoughts.

Marketing thought leader Seth Godin put it extremely well:

The copywriter/editor who trades in meaning for lists, using calculated SEO keyword loading and sensationalism designed to attract the drive-by audience, earns the privilege of doing it again and again, forever.

It’s like trying to fill that broken bucket. It’s also the total opposite of growing a tribe.

They drive by

The thing about drive-by readers, is that they drive by. They are attracted to hyped up headlines and quickly go from one “25 ways to write like a rock star” piece to the next. If your content marketing is based around chasing them, you’re making life way too hard for yourself.

Grow a great community

To grow a great community or tribe around your work, you need to attract the right people and retain their attention.

It means showing up regularly with useful information, rather than sensationalist, predictable content for the drive-by crowd.

It means expressing your ideas, rather than a keyword loaded version of what you think.

It means being brave enough to stop chasing easy, but low value, drive-by ‘traffic’.

It means building deeper connections with people who will value your work, share your work, call you, email you, hire you or buy from you.

7 Honest truths about marketing

Here are 7 important things to consider, when marketing your business.

In no particular order:

  1. Embrace brevity. Your marketing content is almost certainly 50% to 75% too long. Fix that.
  2. Most marketing advice online is either inaccurate or toxic to your business. Be especially cautious of anyone offering tricks or short-cuts to marketing success. Short-cuts to success are seldom short-cuts and they never lead to success.
  3. In business, everything you do is marketing. Yes, everything… read this.
  4. Great marketing alone is not enough to mask an average product or service. You are not ready to market anything, until you have pumped a massive amount of value into it, first.
  5. Don’t expect professional marketing results from amateur marketing. If you’re serious about growing a successful business, stop treating your marketing like a DIY project.
  6. If you need to attend networking events, to try and get people talking about your business, ask yourself “why”? Why aren’t people automatically talking about your business? Why are you not already getting more leads than you need from your clients? Why isn’t your marketing message spreading via word of mouth? Spend more time fixing the problem and less time pushing what’s broken.
  7. You will never be one webinar away from marketing success. Ever.

Hopefully, you will find at least 1 thing on that list that will stop you wasting your time or money. Most people will find several.

The question now is, what are you going to do about it?

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