Before social media became mainstream, marketing was all about what you said.
Today, marketing is all about the way you operate. That’s because the service you provide, and the promises you keep, create a story. And in a connected world, the providers with the best stories win. They get the referrals, the word of mouth recommendations, the free publicity and the repeat clients.
If you’re attracting too few clients or making too few sales, don’t just improve your message.
Instead, look for meaningful ways to improve what you do. Because when you give your marketplace a story worth sharing, they’ll share it.