Jim's Marketing Blog

Marketing tips and ideas to help you grow your business

Give your best ideas away for free. Here’s why

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content marketing

What I’m about to share with you may sound a little counter-intuitive. It isn’t. In fact, it could help you achieve breakthrough results.

Allow me to explain.

I come across the following problem a lot. Mainly from service providers, who are struggling to attract new clients with their content marketing. Their primary concern looks something like this:

I know I need to provide good, free advice via my content. Surely if I give my best ideas away for free, no one will pay to hire me?

I’ve already explained why you should be stingy with your time, but not your ideas. However, there’s another, excellent reason why you should provide outstanding, free advice.

And it’s this…

Think for a moment about the alternative. Imagine you publish a newsletter, videos, a blog or a podcast. Now let’s also imagine that instead of sharing great advice, you share weaker information. Average free stuff. Nothing special. Nothing that really stands out.

Guess what?

You’ve just given your marketplace a weak, low-impact insight into your work. You’ve painted a lousy picture of how good you are. So, not only will people be highly unlikely to hire you, they’ll also be unlikely to share your newsletters, videos, podcasts, blog posts or subscribe to you. That’s a huge lose, lose. (Actually, that’s wrong; it’s a lose, lose, lose, because you’ll also be damaging your reputation as a knowledgeable professional. Ouch!)

Here’s what really happens when you give great free advice

Yes, freebie hunters will certainly gobble up all your free advice. But that doesn’t lose you a penny. Why? Because they were never going to hire you anyway. Freebie hunters are the dabblers. The DIYers. So, they were never a prospective client.

Yes, a subset of genuine prospective clients who take your free advice will do (whatever) themselves. Of course, if they find your ideas so powerful that they actually use them, they’re highly likely to subscribe to you and share your work. That’s how every successful resource spreads. Also, I know from experience that many of them will later hire you.

However… there’s also a hefty subset of prospective clients who will find your high quality advice extremely valuable. Now, this subset of prospective clients are the ones who value their time. They love the peace-of-mind that comes from getting expert help. They value professionalism.

These prospective clients will hire you, so you can do the job properly for them. And yes, they’ll also share your newsletters, videos, podcasts, blog posts and subscribe to you.

How do I know for 100% certain that this works?

Simple: It’s how I grew my own business!

It’s why I get enquiries from prospective clients, multiple times, all day long, every day. And if it works for me, it can work for you too. Just make sure to offer as much value as you can, as often as you can. Hold nothing back.

P.S. Here’s that article I mentioned earlier. It’s well worth a read: Be stingy with your time, but not your ideas.

Regularly create content your marketplace will love, with these 3 ideas

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Content Marketing tips

Image: Tony Hand

If you’ve ever wondered, how some people are able to regularly produce effective content marketing; (newsletters, blog posts, articles, podcasts, etc), and how you can do the same, this post is for you.

I’ve divided it into 3 core ideas. So, let’s get started!

1. Is this useful?

There’s a sign on the wall in my studio. It’s a small sign, containing just 3 words: “Is this useful”. That’s the mark I set for everything I create. Nothing gets published unless I believe you’ll find it useful. I don’t try and be clever. Just useful. And as long as I think you’ll find an idea or observation useful, I share it.

Some small business owners are put off creating content, because they try and make everything as close to perfect as possible.

The thing is, your prospective clients or customers want something useful, not perfect.

Once you stop aiming for perfection you’ll find it a lot easier. You’ll also get massively better results.

2. Don’t let crappy ideas block you

If you’re anything like me, you’ll find that most of the ideas you get are pretty average. But maybe 1 in 5 or 1 in 10 are good enough, to be turned into a valuable piece of content marketing.

The challenge is that in order to get that 1 useful idea, you need to allow yourself to have the crappy ones… without getting disheartened.

The way I overcame this, was to deliberately give myself permission to think of lots of crappy ideas, knowing that something useful would come from it.

When you view lower-value ideas as essential steps in the development of better ones, they switch from being disheartening to highly motivating.

3. Give your work the respect it deserves

We often overestimate the ideas of others and underestimate the value of our own. Here’s a great example of what I mean.

A business owner told me how she was taking some files off a computer for archiving, when she discovered an old documents folder. It contained loads of articles, which were really interesting. She looked to see who wrote them and found they were all her own work, from 6 years earlier!

She didn’t publish them at the time, because she thought they weren’t good enough. It was only when she thought they were written by someone else, that she saw them for what they really were. Your work is almost certainly way, way better than you think.

So get it out there.

In short, if you’re looking to improve your content marketing, focus on being useful. See your average ideas as necessary steps to your useful ideas. And give your work the respect you deserve.

Here’s what to do, if people ignore your important marketing emails

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Marketing email content
Image: Austin Distel / Unsplash

I get scores of really important marketing emails every day. I call them important, yet none of these messages are of any importance to me.

They’re typically irrelevant and of literally zero interest. They are only important to the people sending them!

I know you receive these emails too.

  • The amazing special offers, which are neither amazing or special in any way whatsoever.
  • The newsletters you never even subscribed to.
  • The partnership opportunities from total strangers.
  • The poorly targeted deals, which aren’t even applicable to you.
  • And let’s not forget the masses of automatically generated spam you receive.

Here’s the thing we need to remember, before emailing someone. If our exciting announcement or important news is only really important to us and our business, we’re not marketing to people. We’re interrupting them!

And if we do that a second time, we go from interrupting them, to pestering them.

That’s not a good look.

How to get it right?

Create something genuinely interesting, which is important to your prospective clients or customers. Then, only send your message to people who have given you permission to contact them, and who you know have a genuine need for that important information.

It’s hard to overstate the marketing power of a valuable message, sent to people who want to hear from you. It’s how you create the best marketing… marketing that’s so useful, people would miss it if you stopped.

Marketing 101: Pick a frequency

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content marketing, frequency

Here’s a content marketing tip, to help you attract the attention of prospective customers AND motivate them to buy from you or hire you. It’s all about one word that has two extremely useful meanings. That word is Frequency.

Allow me to explain.

I was prompted to write this after 2 emails I received.

  • The first was from a long time reader. Sophie got in touch to find out why I hadn’t published quite as many posts recently.
  • The second email was from a former reader. Rick emailed to say he’d unsubscribed from the blog, because I publish too often.

There’s a powerful lesson here for anyone who wants to grow their business.

Frequency

Clearly, I’ll never be able to keep everyone happy with the frequency of my posts. For some it will be too little. For others it will be too much. If I keep Sophie happy, I lose Rick. If I keep Rick happy, I lose Sophie.

So, here’s what I do.

Rather than try and get the frequency right for everyone, I use a different kind of frequency. A frequency that works. Every. Single. Time!

More importantly, it’s the kind of frequency, which you can use to attract more clients or customers and build your business.

The other type of frequency

There’s another kind of frequency. The kind radios use. If you tune your radio into the same frequency as a radio station, you receive their signal. You’re (literally) on the same wavelength as them.

When you’re on the same wavelength as your marketplace, you’re in harmony with them. And they’re in harmony with you. Sophie and I are on the same wavelength. If you’re a long time reader, you and I are on the same wavelength, too.

In short: I only write for you and Sophie.

Now, that won’t be the right frequency for everyone. But I don’t write for everyone. And there’s a very good reason why. It turns out you can’t keep everyone happy. And the harder you try, the weaker your signal becomes. Before you know it, no one is on your wavelength.

Though I used the example of newsletters / blogging for this post, the exact same strategy works for every kind of content marketing.

Supercharge your marketing

If your marketing isn’t resonating with your marketplace, it’s entirely possible your signal is too weak. This happens when you try to be relevant to as many people as possible.

By being vaguely relevant to as many people as possible, you become directly relevant to no one. And it’s only directly relevant marketing messages that motivate people to take action.

So, pick a frequency.

Shun the masses. Embrace the community you wish to serve. Focus on them, their needs and their wants. Be generous. And be generous as often as you can.

Pretty soon, you will have a community of people on your wavelength.

  • People who will value what you do.
  • People who will miss you when you’re not there.
  • People who will hire you.
  • People who will recommend you.
  • People who will talk about you.

Just imagine how valuable that will be for your business.

Why your subscribers aren’t hiring you and how to fix it

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Hannah has almost 2000 newsletter subscribers. Her open rates are always between 80% and 85%. And yet she’s attracted just 4 paying clients since 2019, directly from her newsletter readership.

She asked me what she was doing wrong. I suggested, (with her permission), that as this is a really common problem, I’d share my answer with you.

Why accurate marketing data can cause us problems

We’re now able to test and measure our digital marketing with great precision. And it’s causing hard working small business owners to make very expensive marketing mistakes.

For example. Service providers like Hannah, often look at the open rates / clicks / shares data of their newsletters or blogs, then write certain styles of headline or content, based on what’s popular.

That seems to make sense.

Until we look at the massive difference, between what’s popular with readers… and what generates bankable income for our business.

The key point here.

  • Readers are mostly just that. They’re readers. They read our stuff. That’s it.
  • Only a subset of readers are prospective clients. This is usually a relatively small percentage; especially if we use the content marketing model, (which Hannah uses, I use and you should be using too).

In short: The vast majority of people who subscribe for useful, free business information have zero intention of spending a dime with us. They’re looking for free information. Period.

Oh yeah. They really mess with your marketing data

That’s because the free stuff crowd are also the people most likely to open newsletters and click links.

They especially love sensational headlines, free special reports and free white papers, etc. They are attracted to them because they dabble rather than hire expert help, so their businesses are constantly struggling. Over-hyped headlines give them hope that they’re one ‘killer free idea’ away from solving their latest problem.

It’s not a coincidence that none of the 4 readers who hired Hannah directly from her newsletter, had high open rates or click rates. They almost hired her in spite of being on her list. This is because our ‘prospective client readers’ behave very, very differently from the ‘free stuff readers’.

The same over-hyped approach that gets opens and clicks from freebie hunters, leaves our prospective clients rolling their eyes!

Allow me to explain.

Yes, our prospective clients are certainly looking for great, useful information. And that’s a fact.

The BIG difference, is that they are also looking to provide their businesses with the resources and expertise it needs. This means when they consume our newsletters, blogs (podcasts, YouTube broadcasts, whatever), they do so with a prospective need for our services and are building a picture of us.

And unlike the freebie crowd, they’re looking for clues.

For example.

  • They’re looking to see how reliable we are over a period of time. If we regularly show up with ideas or go missing unexpectedly for long periods.
  • They’re also looking for clues as to whether we’d work well together or not.
  • They want to see if our communication style is consistently clear and easy to understand.
  • And they want to see just how informed we are; the depth and breadth of our knowledge.

Plus a ton of other things they pick up on, which guides their decision to hire us or not.

The freebie crowd don’t give a rat’s ass about any of that!

In a nutshell: For a service provider, the most valuable feedback from your content marketing, is if it’s generating high quality paying clients or not. So please don’t chase the numbers that have little or no, real-world commercial value.

Growing your list

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list building

I get a lot of questions from business owners, about how to grow their lists. And I usually start by explaining the absolute cornerstone of list-building, which is very seldom mentioned.

It’s simply this.

The idea of growing your list is based on a lie. You can not possibly grow your list or build your list.

That’s because your list is never yours. You simply borrow it. You don’t own the attention of subscribers, viewers, listeners, followers or contacts. You have to earn their attention… and then keep re-earning it.

When you stop thinking of subscribers as your subscribers, and readers as your readers, you’ll find you retain more of them and they’ll proactively recommend you to their friends.

The pay-off is huge.

With greater retention, plus a faster growth-rate, your lists will expand like a snowball. It’s the list building equivalent of compound interest.