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You’re better. They’re more successful. Why?

By Jim Connolly | September 23, 2025

marketing balance, marketing tips, marketing ideas

Photo | Andrew Draper

Today, I’d like to help you avoid maybe the most frustrating thing in business. I’m referring to watching your less capable competitors gaining more of the market, and making more money, than you do.

It all starts with understanding the following.

The most successful provider and the best provider, are seldom the same provider. In fact, it rarely happens.

That’s because being the best doesn’t automatically mean people will notice you, believe you, buy from you or hire you.

Why is that?

Commercial success requires a critically important balance.

You need to balance the development of a great service, with the development of a strategy to earn the attention, trust and business/patronage of your marketplace.

Here’s why that balance is essential.

  • If your prospective clients don’t know you exist, it doesn’t matter how exceptional your service or product is, because you’re not an option for them.
  • If your prospective clients DO know you exist, but your marketing doesn’t inspire them to trust you, they won’t hire you or buy from you.
  • And if your prospective clients know you exist, and they trust you–but your marketing doesn’t motivate them to take action, they won’t hire you or buy from you.

Without that balance in place: Trying to grow a business is extremely frustrating, as less capable competitors grab your share of the marketplace. You will already know competitors in your space, who are nowhere near as good as you, yet they’re flying.

With that balance in place: You get all the rewards your hard work and dedication merits.

Thankfully, this is directly under our control as business owners. And it’s easy. All it takes is a decision. The decision to adjust the balance, so our business attracts the volume and quality of clients we deserve.

But here’s the challenge

It’s even easier to ‘keep on keeping on’ and hope things just get better. Which is why this message is ignored by most people I share it with. It’s why there are business owners still whining about how unlucky they are 5 or even 10-years after they started their business.

It’s not luck.

It’s a decision. THIS decision.

And as business owners, it should be the easiest, most obvious business decision we ever make.

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Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

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