Jim Connolly Marketing

  • Home
  • About
    • About Jim Connolly
    • Jim’s small business marketing newsletter
    • Top Marketing Tips for 2026
    • Privacy Policy
    • How I use cookies
    • Contact
    • Disclosure
  • Let’s Grow Your Business

The biggest lie in marketing isn’t what you think it is

Updated February 2026

By Jim Connolly | January 18, 2026

biggest lie marketing

Photo by Singkham onĀ Pexels.com

The biggest lie in marketing is almost certainly not what you’re expecting.

Here it is.

If you ask the average small business owner about marketing, they will tell you the following: “I don’t have enough time for marketing”.

That’s an unintentional lie. 

They have the time. And they’re marketing their business all day, every day.

And here are over 30 examples to prove it

In no particular order.

  1. The level of enthusiasm you demonstrate, when speaking about your business.
  2. The way you and your team dress.
  3. The way you speak — from the words you use to the warmth of your welcome.
  4. The flexibility you show when a client or customer has a unique challenge.
  5. The range of services you provide, especially in relation to how similar they are to what your competitors offer.
  6. The eagerness you demonstrate for helping your clients or customers.
  7. The cleanliness and age of your company vehicles.
  8. The experience you give your clients or customers, which they share with their friends.
  9. The way you handle phone calls.
  10. The causes that you or your business publicly support.
  11. The prices or fees you charge.
  12. The reliability your business provides.
  13. The confidence you inspire in people when you connect with them.
  14. The type of offers you use to attract new clients.
  15. The way you respond to email enquiries, both in the speed and tone of your response.
  16. The content you use on your website.
  17. The places you choose to advertise.
  18. The type of advertising messages you use.
  19. The groups your business belongs to.
  20. The energy you have for your business.
  21. The way you connect with people on social networks.
  22. The time it takes you to make a decision.
  23. The quality of the photos and other graphics you use.
  24. The type of clients or customers you choose to work with.
  25. The type of clients or customers you choose not to work with.
  26. The leadership you demonstrate.
  27. The guarantees you offer.
  28. The consistency of the products or services you provide.
  29. The professionalism of your marketing copy.
  30. The working atmosphere you provide.
  31. The way you communicate with your clients or customers.
  32. The way you handle problems, both internally and external (client) problems.
  33. The regularity with which you achieve deadlines.

It’s all marketing

Everything your business does is marketing.

That’s to say, it’s giving people a story about your business. It’s setting their expectations. It’s building confidence in your services or creating doubt. It’s telling the world what your priorities are.

In short, if you run a business, you are already engaged in marketing. And you’re doing it all day, every day.

So, the question is never if you market your business or not. The question my friend, is whether you’re doing it effectively or not.

IMPORTANT: If you want to make moreĀ sales, boost your profits and grow an amazing business, this will help you!

FREE Marketing Tips

Get my best tips delivered direct to your inbox. Just add your email below.

You can unsubscribe at any time. I respect your privacy.

Jim Connolly

Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

Featured by

marketing advice, marketing help

Site sponsor

packaging consultancy

Categories

  • AI (5)
  • Blogging (407)
  • Business development (491)
  • Copywriting (307)
  • Email marketing & mail shots (187)
  • General marketing (1,663)
  • Professional development (543)
  • Social media marketing (357)

Hosting provider

20i hosting

Search

Recent posts

  • The stupid game July 13, 2026
  • Hey! Not so fast! July 6, 2026
  • How to get your fees right June 23, 2026
  • A 3 shot espresso for your business June 17, 2026
  • Unproductive? You’re probably just bored June 12, 2026
  • Make AI grow your business June 8, 2026
  • It motivates people to take action, now June 4, 2026
  • Is your business one of the 50% that prospects now avoid? Probably! May 30, 2026
  • Give your best ideas away for free. Here’s why May 12, 2026
  • AI is wiping out your competitors. Now take their market share May 5, 2026
  • Powerful words for your marketing toolbox. Part 2 April 29, 2026
  • Your social media is sending an important message April 27, 2026
  • When was the last time? April 23, 2026
  • Jim, why are my sales numbers down? April 20, 2026
  • The secret sauce you were looking for, is here April 15, 2026
  • A few things worth learning, from the top small businesses April 9, 2026
  • Be optimistic. Because all this is true April 2, 2026
  • Why your audience isn’t growing in 2026 March 27, 2026
  • This marketing idea costs nothing and is extremely effective March 25, 2026
  • Let’s get things back to normal for your business March 19, 2026

Creative Thinking?

My Creative Thinking Website
  • Home
  • About
  • Let’s Grow Your Business

Copyright © 2026 Jim Connolly