As you might already know, I stopped using my @jimconnolly Twitter account on 31st of January; one of the top 50 most followed Twitter accounts in the world. The reason for this, was that following tens of thousands of people took up way too much time – largely because of the hundreds of Direct Messages I received each day, (usually over 500 a day and occasionally over 1,000).
By trying to’ do the right thing’, I got it all wrong!
I got it wrong. As a community builder, I wanted to follow everyone who followed me. This worked initially; until the numbers grew so huge, so fast, with SO MANY people feeling the need to Direct Message me! The reason the numbers grew so fast, is because I wrote a LOT here about Twitter and this is a very well-read blog. Each post is read by thousands of people and I have posts here with 200, 300 and in one case, a post about Twitter which has over 600 comments.
In just a few months, I attracted over 23000 followers. At the time, even Chris Brogan (a Social Media genius), had taken 2 years to attract just 15,000 more followers. My Twitter account grew too big, too fast.
Following back
Following so many people back is what caused my problem.
I would still have seen ALL the @jimconnolly messages sent to me, without following everyone back – and these were almost always the most valuable. PLUS, I would have had MORE TIME to respond and connect with more people, because I would not have been ploughing through several thousand Direct Messages each week. But it was too late – So, I decided to leave that Twitter account.
Tweeting again “small time”
I had a ‘chat’ last Thursday with Laura Fitton @pistachio, and explained what had happened with my account and why I was no longer using it. Laura is a REAL expert when it comes to Twitter and has always been super helpful to me. Laura explained that I could actually clear the account, so I could keep the same Twitter user name (which is my actual name,) and use it to follow friends, clients and contacts.
In 5 minutes, I had lost well over 23,000 followers.
I had an account with 0 following and 0 followers.
As a result, my @jimconnolly account is active again – BUT this time, I am only following friends, clients and those who actually want to chat with me, (which will be quite a large number in itself.) If I am not following you on Twitter and you want to get in touch without sending a tweet to me (for whatever reason) – you can contact me WITHOUT being limited to 140 characters. After all, I have always been extremely easy to get in touch with.
I’m VERY contactable without Direct Messages!
- You can call me on 01427 891274 if you need to speak with me.
- You can email me via the blog, if you want to write to me.
- You can get in touch with me via a comment on the blog, if you want to share your feedback with thousands of other people.
- You can send a message to @jimconnolly via Twitter if you want to share your message in 140 characters.
- You can even write to me via snail-mail – My FULL postal address is here.
I think you would agree, I make it very easy for people to get in touch.
The ‘right’ way to use Twitter!
It’s weird – we live in a society where it’s ‘cool’ to say “I’m learning all the time,” yet it’s ‘uncool’ to say; “I made a mistake and I’m putting it right!” So, I’m about to be very uncool!
I believe that each person should feel free to use their account however they want; so long as it’s not breaking any of Twitter’s rules. For me, it’s all about the value of the connections I make and NOT how many people I have following me. The value is in the quality, NOT the volume!
Robert Scoble @scobleizer follows 65,000 people. Darren Rowse @problogger follows around 9,000 people and Twitter co-founder Evan Williams @ev follows around 900 people. Each uses Twitter the right way FOR THEM.
All I know for certain, is that following over 20,000 people was wrong FOR ME.
I hope you can appreciate my decision and maybe even learn something from my experience.

Welcome back into the fold Jim, I thought I saw your “old” twitterID pop up in an RT t’other day…
[...] or categories. If only Graham could share his experience on using Twitter as well, as some of the people I follow [...]
It’s liberating to scale back the chitter (chatter on twitter!)
I’ve decided to migrate at least half of my efforts over to Facebook this week.
I posted some Facebook stats in my blog. They definitely opened my eyes.
I still love Twitter, but I think we need a recouperative separation?
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I’m so glad that I came across this post. I just thought to myself “I haven’t seen Jim Connelly on Twitter. What the heck happened to him?” Kudos to you for making the decision to re-tool your Twitter strategy. I agree that the Twitter noise can be deafening and each person should have their own tactic for handling follows. I hope that your new plan works out for you. Best of luck!
Your right!
The root of the problem for is “Thank for Following” DMs.
My preference is to follow back and un-follow if tweets are all self promotions vs. twittering worthwhile ideas and links.
[...] I quickly saw the total lack of value in having such a massive, yet untargeted network and got my Twitter account reset to zero! After this, I started achieving amazing marketing results from Twitter – In total, I have now [...]
Wonderful!
The internet world is evolving at an incredible rate and I’m delighted that someone else is also having difficulties in keeping up. Plus Jim has the strength of character to own up. The longer I spend at this game the more I appreciate such honesty.
Mike,
Thanks – I really appreciate that!
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How does one “clear” their Twitter account quickly, without having to “unfollow” or “block” ~ one by one…by one by one… for hours?
[...] January 2009, I had one of the top 50 most followed accounts on Twitter and the 3rd largest following in England. Back then, I used to get this kind of thing regularly. I just ignored it, because I understood [...]