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First impressions count – even online!

By Jim Connolly - Published: August 23, 2008

How many times have you heard that; “first impressions count”?  Well, it’s true – first impressions count for a great deal – especially in marketing.  This is because, the first impression a business or a person creates with a potential client, is what forms the foundation of their relationship with them.

If that relationship is built on a bad foundation, it will fail.  After all, no one buys from a person or business that they have a ‘bad feeling’ about.

For example

I was contacted online last week by a total stranger via my Twitter account.  This person’s initial message to me wasn’t an introduction or even a simple hello – it was a full on sales pitch!  What was this person trying to sell?  I have no idea!  I just deleted his message as soon as it was clear what he was doing.

Approaching a total stranger with a sales pitch, instead of a friendly introduction, demonstrates a complete misunderstanding of how sales and marketing works!

Affiliates beware

Sadly, this kind of shoddy marketing is used by the huge majority of small, online businesses.  I get emails on a daily basis from strangers who want me to become ‘an affiliate’ of their latest ‘wonder product.’  Even though these people have not bothered to call me or build a relationship with me, they expect me to attach my good name to their business and product – neither of which I know anything about!

If you want to make a stack of sales online or offline, make sure YOU focus on creating a great initial impression in the mind of your target market!  Then, ensure that everything you do builds positively upon that strong foundation.

By the way, you can contact me on Twitter any time.  My username is @jimconnolly

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Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

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