Email marketing & mail shots Archives - Page 2 of 30

Why I don’t bother with Linkedin, Facebook, Youtube or podcasts etc

Image: Dima Davi

Unless you’re one of my newsletter subscribers, you won’t know that Jim’s Marketing Blog is entering its 14th year this week. You also won’t know that I have committed to writing it for at least the next 5 years, God willing.

That’s NOT what this post is about!

However, that newsletter did prompt some subscribers to mention something, which you might find useful. They wanted to know how I’ve managed to very regularly update a blog and newsletter for so long.

More importantly, my answer will shine a light on how you can do something similar. If you want to.

I really don’t do much

Sadly, I don’t have some kind of productivity super power. No. It’s a lot less impressive than that.

You see, my ‘secret’ is all about how LITTLE I do.

I don’t have a Youtube channel.
I don’t have a podcast.
I don’t have a Facebook Page.
I don’t have a Facebook group, either.
I don’t have a Linkedin account.
I don’t have a TikTok account.
I don’t write books.
I don’t give many interviews.
I don’t have a business account on Instagram, Snapchat or Clubhouse either.

Lots of people in my profession do all or most of the things on that list. And I bet they produce at least as much information across those platforms as I produce for my blog / newsletter.

They go wide. I go narrow

Let me flesh that out a little.

Having been involved in social media marketing since its inception, I’ve seen (again and again) how easy it is to lose your account, and audience, on any platform you don’t own. And if a platform ceases to be popular, you can also lose your audience, or most of it, when they move to the next new, shiny thing. Plus, it’s extremely hard to create a significant marketing impact, or foster deep engagement across multiple platforms.

That’s why I choose to go narrow. So, I own my blog. I choose where it’s hosted. And I can use any commercial email provider to mail my subscribers.

The benefits of building your own platform are many and varied. I think perhaps the most overlooked, is the incredible focus and clarity it gives you.

With the multi platform approach, different types of ‘content’ work better on one platform and less well on another. You also need to be very careful how often you publish. With your own platform, you publish when you have something useful or interesting to share. That’s it. It’s extremely liberating.

In short, I probably don’t produce content more often than you or anyone else involved in marketing. I just put it in the same place and let it build steadily over time. Eventually, all those little molehills become a mountain (or at least a fairly big hill).

5 Tips to help you build a HUGELY valuable newsletter list

Written by Jim Connolly

Here are 5 tips, to help you build a big and valuable newsletter readership or list.

Let’s go.

1. Go easy on the pitches

Make sure it’s a newsletter and not a badly disguised advertisement. Here’s the thing: People avoid advertising. We skip the commercials on TV. We pay developers to remove the ads from the free version of their apps. We see advertisements as unwelcome interruptions.

If your newsletter reads a little too much like a sales pitch, it will be largely ignored. This leads nicely into the next point.

2. Be useful

The more useful your newsletter is, the more your readers will value it and share it. Your ultimate goal is to build a large, targeted reader community, who become either clients, customers or advocates. None of that can be achieved with predictable, pedestrian content.

Useful content is what gives your newsletter legs. It’s what inspires people to subscribe, stay subscribed, share and make purchasing decisions. So, before you hit send on a newsletter, make sure it contains valuable, useful information. Provide answers to your reader’s problems. Share useful tips. Point your readers to helpful resources. You get the idea.

The more value you pack into each newsletter, the more your readers will value it… and the more they will value you. Think about that for a moment.

3. Get the design right

Even if your content is wonderful, people won’t take it seriously if the design looks poor. The first bite is with the eye.

If your newsletter provides valuable information, but the design looks amateurish or outdated, it’s like serving a delicious meal on a dirty plate.

So invest in the best design or newsletter template you can. Because whether your newsletter looks cheap or is presented professionally, it all reflects back on you.

4. Ask readers to share

Even if readers think your newsletter is great, it may not occur to them to share it. People are busy. Really busy. By reminding them, you plant the idea of sharing the newsletter in their mind. Moreover, you do this at the exact point, where they have just read it and enjoyed it. I used to have a section at the bottom of my newsletter, which said:

“If you have found this newsletter interesting, please share it with your friends”.

When I added that short message to my newsletter, the results were immediate and measurable. It’s amazing what a simple reminder can do.

5. Help it spread

Convert people who had your newsletter forwarded to them, into subscribers.

Imagine your friend had just forwarded a great newsletter to you. You’d want to get a regular copy, right? You don’t want to have to rely on your friend, remembering to forward each edition to you. So, I added the following sentence to the above message:

“If you have had this newsletter forwarded to you and would like a regular copy, click here.”

Never underestimate the power of a subtle, non-pushy reminder.

Make no mistake, newsletters can be an extremely powerful marketing asset. It’s why I make my best blog posts available in newsletter format. And it’s why I ask you to take your newsletter seriously and invest in it accordingly. Give it the time and effort it needs. Because the rewards for getting it right are huge. Really, really huge.

The BIG marketing problem that no one talks about

Written by Jim Connolly

Image: Nick Fewings

You’ve probably heard the old phrase; “Silence is golden“?

Well, that’s not the case when it comes to the marketing of your business. In today’s post, I’ll show you how silence can have a devastating effect on your results, plus how to avoid it from happening to you.

I was in a coffee shop once, when a guy with a very obvious hairpiece came in. He had natural, thick brown hair around his ears, with a jet black hairpiece on top. Of course, no one mentioned it to him. People just smirked when he wasn’t looking. Whether this guy needed the hairpiece for vanity or medical reasons, it’s entirely possible he has no idea that it’s so poorly matched to his natural hair.

A very similar kind of silence happens regularly in business. And when it does, it costs you a fortune.

Allow me to expand on that.

We check out the social media accounts of a potential vendor. We notice their updates are mostly just a series of sales pitches or automated quotes from famous people. We don’t tell them their social media activity is so dull that we leave in seconds. We silently move on.
We go to a website to check out a potential service provider. We then see that their site looks amateurish and decide not to consider them. We don’t email them to let them know their site created such a bad impression. We silently move on.
We start reading a poorly-written piece of marketing and quickly discard it. We don’t call the company and tell them their content is losing them business. We silently move on.

Faced with all this silence, how do you figure out if what you’re doing is working for you?

You ‘listen’ to what your results are saying. That’s where the most accurate signal is.

Don’t wait for someone to tell you your marketing sucks. Because they won’t. Your friends don’t want to upset you. Your competitors don’t want you to become a threat. And strangers don’t give a rat’s ass.

In short, the silence of your marketplace is easy to miss. If things are too quiet, for too long, take action.

The HER strategy. Something to get excited about!

Written by Jim Connolly

You’re going to love this.

I tend not to write about the specific work I do with my clients, or how effective / exciting some of the strategies I use are. Today, I’m going to show you behind the scenes. You’re going to discover an amazingly powerful marketing process that I use daily, but haven’t written about in over a decade!

I call it the Highest Ethical Return (HER) strategy. If you followed my work back in the 1990’s, you’ll remember this as a foundational part of my marketing ethos. It’s also how I earned an international reputation for results, despite being one of the youngest, independent marketing professionals out there.

Here’s a very quick look at how the Highest Ethical Return strategy works. You’ll also get an idea of how I, as a Marketing Mentor, work with my clients.

The Highest Ethical Return strategy

I use this term to describe a strategy where you ethically achieve the highest possible return from every element of your sales and marketing activities. To achieve the Highest Ethical Return, you optimize multiple different marketing activities, so they compound on one another.

You start, by taking one marketing element and optimizing various, high return aspects of it. I’m going to use the example of email marketing because it’s so widely used.

You choose to optimize the subject line of the email and manage to increase open rates by 20%. (I’ve achieved increases of hundreds of percent)
You choose to optimise the timing of your distribution, so it arrives at the optimal time on the optimal day of the week. You increase open rates by another 5%.

At this point, you’ve increased the number of prospective clients or customers who will see your marketing by 25% and it hasn’t cost you a penny.

It hasn’t increased your risk. It hasn’t taken much effort. And you’ll benefit from these improvements again and again and again!

Naturally, you don’t stop there

You choose to optimize the content of your email and your CTA (call to action) so that it’s more compelling, and increase your sales rates by 15%. (Again, this increase can be 10x or 100x higher – depending on your baseline).
You choose to optimize your marketing proposition (offer) by pumping more value into it, and your 15% increased sales rate grows to 25%.

At this point, you’ve increased open rates by 25% AND you’ve also increased your sales conversion rates by 25%. This means you’re reaching 25% more people with a prospective need for your services AND 25% more of that bigger number are hiring you or buying from you.

Depending on the size of your marketing list and the lifetime value of your clients, you may have just increased your income or revenues my thousands… On just one mailing.

Continue improving it, and thousands can become tens of thousands, then hundreds of thousands, maybe millions.

Did you notice something?

All that additional revenue and profit came from using your same old list, but using it to achieve the highest possible return.

No additional money was required, there was no additional risk and very little additional time required. Extremely high return. Extremely low exposure. Exciting eh?

This is a tiny example – a quick glance of a few optimizations, of just one marketing activity. There are tons more things you can deploy, to further increase your email results. (For instance, think how you could ramp up your sales numbers by getting the Highest Ethical Return on your email follow-up process. That one additional step compounds on the others to radically increase your results).

Remember: You’re still only getting started. Even after you’ve fully optimized email marketing, there are numerous, additional (and more profitable) marketing activities to apply the Highest Ethical Return strategy to.

The strategy is only fully utilized, when you’ve applied it to every element of your sales and marketing. Consider how this could improve your revenues and profits, if you choose to use it correctly.

I mean that. Ponder on the idea.

Here’s 1 word that can ruin your results. And 12 better alternatives

Written by Jim Connolly

When it comes to creating successful marketing, the word ‘new’ is overrated. Moreover, it can critically damage the effectiveness of your marketing, losing you sales or client enquiries in the process.

There are 2 main reasons this happens.

A new product or service is always seen as a risky bet. Untested. Less robust. At best, it’s a bigger gamble than the existing solution. At worst, the customer feels like a paying guinea pig. Ouch!
A new product or service is seldom, if ever, the best. It lacks the improvements that come from years of customer feedback.

Yes, when you have an announcement to make (like moving to new premises), people expect to see ‘new’ and they understand the context.

The challenge comes when a key part of your marketing message is that you offer a new way to do something. Even some big brands struggle to sell ‘new’ to people, despite multi-million dollar marketing campaigns.

Thankfully you can totally avoid this problem.

Use better alternatives

Instead of relying on ‘new’, offer your marketplace something more compelling. More secure. More attractive. More motivating. And a great deal more appealing.

For example, rather than offering your prospects a ‘new’ way to (whatever), look at the core benefit of your product or service. Then market that benefit to them instead.

Here are 12 alternatives that I have used successfully over the years.

A faster way.
A secure way.
An enjoyable way.
A greener way.
A stylish way.
A stress-free way.
An original way.
A premium quality way.
A proven way.
An ethical way.
A guaranteed way.
A cost effective way.

The key is to intentionally use words that paint better mental pictures. Pictures that build trust and inspire people to take action. I’ve lost count of how many times I’ve seen this simple adjustment lead to radically better marketing results.

How to make your marketing totally, utterly unmissable

Written by Jim Connolly

What do the following have in common?

The trailer for a movie, which is part of a franchise you really enjoy.
A radio interview with a musician, whose music you’ve always loved, talking about their new album.
A Facebook post from an author, whose books you collect, announcing their new title.
A newsletter from a brand you like and trust, announcing an exciting new product.

The answer is that they are all examples of marketing you value. Marketing you wouldn’t want to miss. Marketing that doesn’t even feel like marketing.

How to create unmissable marketing

So, what was it that made those marketing examples unmissable?

You gave permission for the marketing message to reach you. You tuned into the TV station or radio channel. You liked them on Facebook. You subscribed to their newsletter.
The product being marketed (movie, album or book etc.), is something you’re interested in.

Without your permission, the marketer is being a pest. No one wants to be pestered with unsolicited emails, off-target advertising or unrequested social networking messages.

Without your interest, the “offer” is just another annoying, time-wasting, badly targeted sales pitch.

Making your marketing unmissable

Firstly, make sure you only market to people who want what you’re offering.

Secondly, earn their permission.

How?

Here’s a strategy that works:

Think about the brands you have given permission to contact you.
Write them down.
Next, ask yourself why you did it. Why did you subscribe to their YouTube channel, their newsletter or their podcast? Why did you like them on Facebook or connect with them on Linkedin? Why did you ask them to send you their catalogue or email you their updates?
Finally, see what you can learn from their strategy, which you can adapt, to earn the permission of your prospective customers.

It takes more effort to create unmissable marketing. However, it will massively improve your results.