Jim's Marketing Blog

Marketing tips and ideas to help you grow your business

When the vision pulls you, you don’t have to be pushed

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when vision pulls, don't need pushed, Steve Jobs vision

One of the most common questions people ask me, is in relation to blogging. Specifically, they want to know how I manage to push myself, to write and publish content as often as I do.

Here’s the answer.

Push or pull?

This quote from the late Steve Jobs answers that question beautifully:

If you are working on something exciting that you really care about, you don’t have to be pushed. The vision pulls you.

— Steve Jobs.

If your vision of blogging is that it’s a necessary evil, you will fail on every metric:

  • You will fail to write as well as you can, because when you work through gritted teeth, it shows.
  • You will fail to show up with new information, often enough.
  • You will fail to engage people.

My blogging vision was different

I saw it as a professional and personal development opportunity. I knew that in order for me to share useful information regularly, I needed to feed my mind with useful information regularly. I quickly found another massive benefit to blogging, which is that writing regularly makes you a better communicator. That’s a huge asset for anyone.

So, even if I failed to attract a commercially valuable reader community, I’d still benefit. Firstly, I’d become far more informed. Secondly, I’d be better able to communicate my ideas than I would have been, had I not written all that content. This made it impossible for me to fail.

If you’re struggling to publish content regularly enough, don’t carry on working through gritted teeth. Change your vision. And then let that vision pull you.

Thankfully, Jobs’ concept works in every area of your life and isn’t limited to content creation.

Tip: If you found this useful, you can get my latest ideas delivered direct to your inbox, for free, right here.

How to get the best, free marketing advice

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marketing research

Photo: Shutterstock.

There’s a lot of free marketing advice available online. Some is good. Sadly, most is ineffective. Today, I want to help you identify the best marketing advice and show you how to avoid the worst.

A new client with a familiar problem

I was prompted to write this after my initial session with a new client. I went through some questions with her, as I do with all my new clients. I quickly noticed that she was making a number of serious marketing mistakes. During our session, I asked her where she got those marketing ideas from and she named around half a dozen marketing sites.

I soon figured out what had happened.

Today, I want to help you avoid making the same, expensive mistake. I need to start by drawing your attention to 2 types of marketing blogger.

1. The marketing blogger, who doesn’t have a business

Many marketing blogs are written by people who are career employees, paid to produce lots of content. Others are employees, who were previously entrepreneurs, but they failed to build their own business and are now paid to produce “content” for their employers.

Think about that for a moment: On sites like these, you’re taking marketing advice from someone, who has either never marketed their own business or whose own business failed.

2. Guest bloggers on popular marketing blogs

The vast majority of top marketing blogs rely very heavily on unpaid, guest bloggers. Guest bloggers are people who write for free, in return for access to a popular blog’s readership.

None of the guest bloggers I checked on the sites my client mentioned, had the assets you’d expect from a competent marketer. In other words, they were unable to market their own brand.

Think about that for a moment: Their readers are taking marketing advice from bloggers, who feel forced to work for free. Bloggers who still haven’t figured out how to grow their own valuable readership, community or tribe. Bloggers who still have no idea how to market their own brand, other than by guest blogging. Taking advice from them lost my new client a fortune.

Check the source

No, not every employee / guest blogger who writes about marketing is clueless. Some will be knowledgeable. At least a little.

My point is simply this: Always check the credentials of those offering free marketing advice, before you act on what they tell you.

They should have an about page on their site, (like this one). See if they’ve achieved what you need to achieve. See if they have a proven track record at the highest level. If not, then find a better source.

Well-written and sincere

Lots of bloggers write extremely well and make a compelling point, when what they’re telling you is incorrect or ineffective. They may be sincere, but it’s possible to be sincerely wrong.

I estimate my new client has lost at least 5 years worth of business growth. And probably missed out on hundreds of thousands of dollars in revenues. All because she followed the same, ineffective marketing advice as thousands of other small business owners.

Don’t let it happen to you.

Before you invest your time or money on marketing, check the source.

Always, always check the source.

List building: How to build a list that builds your business

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marketing, list building, subscribers

People often ask me for tips on how to build a bigger list. They want more subscribers; more readers, more listeners, more viewers, more followers, etc.

The short answer is simple. It’s this.

Create useful content, which is worthy of people’s attention and make it really easy for them to subscribe.

If you do that, you’ll attract more people and because your content is useful, many of them will subscribe. Think about it. That’s the exact process, which motivated you to subscribe to every list you’re on. Something attracted you, you found it useful, you subscribed.

This begs the question: If the answer is so simple, why is it so darn hard to build a large and valuable list?

Here’s the slightly longer answer.

The advice is simple. The process is tricky

There’s some tricky stuff between you and that massively valuable list you want.

Finding something useful to share, on a regular basis, is tricky. Remember, if you just churn out the same stuff as others in your industry, you won’t attract subscribers or retain them. This means you’ll need to be willing to do some research. You’ll need to become a regular note-taker. A collector of ideas. It’s interesting work, but if you’re not already someone who studies and takes notes, it can take a while to transition.

Finding the time to create content is also tricky. You’re already busy, right? Developing content around all that interesting material you have, takes time. That time is easy to justify when you have a huge list. It’s harder to justify, when your hard work is being consumed by just a small number of people. You’ll need to push through the tumbleweed and crickets of the early stages. And I know from personal experience, that can be a real challenge. I explain why here.

Summoning the courage to publish your stuff is tricky. Why? Because if you do it right, you’ll attract critics. Someone once told me that we have a choice to make. We can either be criticized or be ignored. If we’re being ignored, we’re invisible. That’s not good for any business.

The alternative is to not only expect criticism, but to welcome it as a positive sign that we’re no longer being ignored. Don’t set out to attract critics. Set out to be useful and worthy of attention. But see criticism as an inevitable part of becoming visible and successful.

Note: Here’s why people criticize you and how to deal with it.

Once you know what’s involved, building a valuable list is pretty easy.

And the rewards are huge

Picture this: Just imagine what a difference it would make to your business, if you were in regular contact with thousands of prospective customers. Not via advertising, which is usually seen as an unwelcome interruption. But via a subscription to your content, which people proactively requested because they WANT to hear from you. It’s almost impossible to overstate just how valuable your subscribers are.

The opportunity is amazing. And it’s right in front of you. Right now.

Why lists dominate marketing. And why you really should use them

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marketing lists

Photo: Shutterstock.

Ever wondered why so many articles, blog posts, videos and newsletters are based around the idea of a list?

Yes, you’re right. It’s because they’re extremely popular. People love them. And it’s easy to see why.

Lists promise lots of ideas. And fast!

List-based content promises a number of bite-sized ideas or suggestions. And quickly! So when we see “15 Things you really should be doing right now. Yes you. Yes now!“, we’re not expecting an in-depth examination of 15 urgent commercial activities.

No.

We’re expecting ideas. And we hope that at least one of those ideas will help us in some way. If it does, it will repay the 3 or 4 minutes we invested in reading it.

This begs the question my friend: Does your marketing mix contain list-based content?

If not, I suggest you give it a try. Lists are perfect for sharing, which makes them ideal if you want to expand your reach on social networks. New readers who discover your work through list content, will then get the chance to see your more detailed work. Others will follow you on the social networks, where they see your lists shared. Almost all of my most shared blog posts are lists.

Lists can also be very powerful, when it comes to increasing your email marketing open rates. Email marketing that has a list in the subject line, can result in massively increased open rates.

Here’s why.

Most small business owners are not expert copywriters. As such, the subject lines they use for their email marketing tend to under-perform. And poorly written subject lines result in low open rates. This means no matter how good their marketing message is, very few people will see it.

Using an average list title as the subject line of a marketing email, will always, always out-perform an average, regular subject line.

So, should you focus exclusively on lists?

No.

No you shouldn’t.

Seriously.

Don’t!

Allow me to explain.

True, there are YouTubers making a fortune from creating only list-based videos. And yes, there are sites that attract millions of page views, who rely very heavily on list-based content. The business model behind both of these examples is primarily advertising. If your business sells ads, keep churning out the lists.

However, for every other kind of business, relying exclusively on lists is a bad idea. And they should be used sparingly.

For example, I could have written this post as a list.

  • It would have taken me a lot less time to write.
  • It would have been shared a lot more on social networks.
  • And the email version of the post would have been opened by a lot more people.

However, I wanted to dig a little deeper into one thing… the marketing effectiveness of lists. I didn’t want to weaken that focus with “10 Reasons why lists dominate the internet”.

Going a little deeper

Sometimes, you need to offer more substance around one subject. Other times, an issue could be impacting your readers and you need to address it. And there are times when you want to share one really useful idea, which wouldn’t work if you broke it down into a list of sub-ideas.

In short, the surface-level approach that makes lists so popular, renders them ineffective for anything that requires depth.

So mix it up.

If you haven’t already used list-based blog posts, articles, videos, podcasts or newsletters, give it a go. Experiment. Test different types of list. Measure the feedback. Check things (metrics) including; sales, client enquiries, open rates, social shares and new subscribers, etc.

Because you could be missing out on a huge opportunity.

Agility is the new growth

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marketing, agile growth

Photo: Shutterstock.

Since the start of the pandemic, I’ve written a lot about the need for business owners to adopt agile thinking. So it may come as a surprise that the title of today’s post is taken from Matthieu Pellerin, the founder and head of Google’s Growth Lab.

Pellerin wrote a very interesting post yesterday, Inside Google Marketing: Agility is the new growth. In it, he generously shares what he’s seeing, regarding changes required when marketing during the coronavirus pandemic. I found the following quote especially interesting:

“Our raison d’être continues to be driving responsible and sustainable growth, but we’re now operating under a new mantra of ‘organisational agility’.”

Whilst his post focuses on what his team at Google are doing, there’s clearly a core message we can all benefit from.

The needs, wants and situation of your clients and prospective clients is changing rapidly. In some cases, daily. Your marketing messaging needs to be just as agile, if you want to be as useful, valuable and relevant to them as possible. This includes your email marketing, website content, blog posts, social networking updates and vlogging, etc.

You simply cannot expect a pre-pandemic marketing message to strike the correct tone. Pellerin gives an example of just how important he believes it is, to get agile and move fast:

“We readjust these plans regularly and continue to switch resources as needed. Our key product priorities are shifting at lightning speed”.

Next steps

If, like many people reading this, you’re getting fewer sales or new client enquiries, check the messaging you’re using. If it fails to address the new and evolving priorities of your marketplace, it will also fail to deliver the results you need.

Whenever possible, hire a professional marketing copywriter to create compelling, relevant content for you. If that’s not within your budget, do something yourself. And in either case, review the message at least every 7 days. Sooner if it isn’t generating the results you need.

Yes, this means spending more time on your marketing. However, an agile situation demands an equally agile response.

Front of mind?

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front of mind, what is

Photo: Shutterstock.

Over the past few weeks, many of the people and brands that were front of mind, have now been replaced. The coronavirus is changing everything and we’re seeing different brands respond very differently with their marketing.

Allow me to explain.

What does “Front of mind” mean?

You may or may not have heard the term front of mind before. It’s generally used to describe the first person or brand that comes to mind, when someone thinks about a topic. For example, if I ask you to give me the name of a social network and you reply with “Facebook”, then Facebook is currently front of mind for you.

One of your key marketing tasks as a business owner, is to occupy the front of mind position in your marketplace. When they need whatever you provide or need help from someone in your industry, your name needs to pop into their mind first. If they think of 2 or 3 competitors before you, you’re way less likely to get an enquiry.

The way businesses are responding to coronavirus fits into one of the following three groups. It explains why the front of mind position has changed in so many instances.

1. Some have carried on as if nothing has happened

They’re unsure what to do, so they just do what they’ve always done. This makes them utterly irrelevant to the new needs and wants of their marketplace. They are quickly slipping from the mind of their existing clients, let alone those who would have been their future clients.

2. Some have made an announcement about the coronavirus, then gone quiet

This group saw other providers making a statement about COVID-19, so did the same. They then reverted back as if it’s business as usual, like those in the previous group. And they too are now fast fading from the memory of their marketplace.

3. Some have adapted to the challenges of the coronavirus

This group has increased the relevance and frequency of their marketing activity. They’re looking at the new needs and new wants of their marketplace and adapting accordingly.

It includes the largest of corporations and the smallest of small businesses.

  • Coca Cola is now using their Twitter account exclusively to share coronavirus advice and promote charities, to over 3 million followers.
  • I live in a small, rural village and our 1-man Taxi service now delivers shopping, hot food, medicines and other supplies to high-risk people who are in self-isolation.
  • In the marketplace they serve, these 2 very different businesses are front of mind.

Businesses in this group are also seeking out ways to proactively connect with, and be helpful to, the community they serve. They’re using social networks, newsletters, blogs, vlogs or podcasts etc., to share useful, relevant information and are thriving as a result.

And they’re front of mind!

We can’t all be medical professionals, working with dedication in the hardest of conditions. We can’t all be scientists working around the clock to develop vaccines and treatments. We can’t all be police officers, firefighters, military, care assistants, hospital cleaners, etc., doing essential front-line work.

However, each of us gets to choose which of those 3 groups we are in.

front of mind, what does front of mind mean

Businesses in that 3rd group are seeing a human tragedy unfold and have chosen to chip in and help the communities they serve. They’ve decided to be useful, by adapting to the very new needs and wants of their marketplace. They’re helping to keep their local and national economies moving. They’re also the new front of mind people and businesses.

And if we’re not already doing so, we can choose to join them.