Professional development Archives - Page 79 of 91

Don’t let greedy amateurs get you down

By Jim Connolly | February 22, 2017

Martin (not his real name) emailed me with a great question. I promised to answer it here, as it’s a marketing problem that a lot of people struggle with.

He wanted to know why only a tiny fraction of his newsletter subscribers ever hire him. Martin’s an experienced, professional copywriter. It’s important to point out that I looked at Martin’s newsletter and it’s superb. His range of services look compelling too.

He explained: “They grab all my free advice Jim, but lack the decency to even say thanks for the hours I put in. I’m just about ready to quit.”

Martin wanted to know if I have the same problem and how I deal with it. Here’s my answer. I hope you find it useful.

This is exactly as it should be

First things first. This happens to everyone who uses content marketing. And the more successful you become, the more visible the issue becomes. I know the writers behind some of the world’s most successful newsletters and blogs. In every case, it’s only a tiny minority of their readers who hire them, buy from them or thank them.

And that’s EXACTLY as it should be.

Most people who read this message have zero intention of ever hiring me. A tiny percentage will even bother to thank me for the free information I provide to them. The vast majority just grab it. They have no interest in the thousands of dollars I spend every year, to get the “free” advice out there. No thought is given to the fact I help their business. They just take.

And that’s EXACTLY as it should be.

Why? Because it’s what they’re supposed to do! Remember, these people are not the prospective clients I write for.

No.

These are the amateurs. The freebie crowd. Those who lack the entrepreneurial sense to invest in expert help. So they’re attracted to “free stuff” like moths to a flame. (read this)

You can’t use content marketing and not expect to attract them. You can’t ask people to subscribe to a free newsletter (or free anything) and not be inundated with freebie hunters. To think otherwise is naive.

Expect the freebie crowd to arrive. BUT never write for them. I don’t write for the freebie crowd. Neither should Martin. And neither should you.

I write for people who take their business seriously.
I write for people who are commercially intelligent enough to invest in their businesses.
I write for people who have respect for themselves and for others.

To put it another way, I write for professionals. Professionals are the people who show appreciation for your work. They’re the people who hire you. They totally get it.

Where it gets tricky is this: Professionals are ALSO attracted by free stuff. That’s why content marketing is extremely effective, when used correctly.

Content marketing and intent

The key difference between the 2 types of people who consume your content can be summed up in one word. Intent.

When a professional consumes your content, they do so with an open mind to hiring you or buying from you. If they see enough value, they’ll get in touch or make a purchase. These amazing people contact me throughout the day, every day. Sometimes to ask about hiring me. Sometimes to say thanks. Sometimes to tell me how my ideas have helped them overcome a problem.
When an amateur consumes your content, they don’t have that same intent. The amateur sees the free stuff as the end result. It’s the much mentioned entitlement mindset. That’s why they never bother to thank Martin, me or any other content marketer. They believe they’re entitled to it.

Once you understand the intent behind the 2 groups of people who consume your content, everything makes sense. It also frees your mind to focus on generously contributing to the marketplace.

4 Powerful words that attract clients like a magnet!

By Jim Connolly | February 20, 2017

I have an idea to share with you today, which is one of the most powerful I have covered on Jim’s Marketing Blog. If you want to attract more clients, I’m sure you’ll find it extremely useful.

When I speak with a prospective client, I have a 4 word phrase that always captures their attention.

It’s simply this: “Bring me your problems”.

Bring me your problems

The moment a small business owner hears those words, I can almost feel the stress leave their body. Many have wrestled with their business development problems for years. Now, they finally have the help they need, from a renowned marketing expert.

They’re no longer guessing. They’re no longer alone. They’re free again, to really enjoy their business and to look ahead with total confidence.

Note: That same 4 word phrase is also exceptionally powerful, when used within a marketing message.

What this means for you and your business

If you’re a service provider, you are a professional problem solver. This is true regardless of the kind of services you offer. With that in mind, I have a question for you.

Do you clearly ask your clients (and prospective clients) to bring you their problems? If those 4 words do not appear in your marketing, you’re missing an amazing opportunity.

It’s hard to overstate how powerful those 4 words are and how attractive they are. Why? Because it’s what everyone wants to hear.

No one wants to struggle with a problem. However, when was the last time someone explicitly asked you to bring them your problems? When was the last time a piece of marketing grabbed your attention, not by trying to sell you something, but by asking you to bring them your problems? It almost never happens in business, yet everyone wants to hear it.

And that’s why those 4 words have such a massive, immediate, positive impact.

5 Extremely powerful questions to help your business thrive

By Jim Connolly | February 16, 2017

Today, I have 5 powerful questions to help you and your business thrive. Each question comes with a suggestion, to point you in the right direction.

1. Are you earning trust by setting self-imposed deadlines?

A great way to build trust is to deliver on a promise.

Think about it: Telling a client that their project will be ready “by the end of the week”, is way less powerful, than telling them it will be ready, “by 9am Thursday”.

Tip: Set deadlines and then deliver. When a client trusts you to deliver on your promises, they are extremely unlikely to seek out another provider. They are also massively more likely to recommend you to their friends. I wrote about this here.

2. Are you taking business advice from a proven expert?

Never take business advice from someone, who hasn’t already achieved what you want to achieve.

For example, avoid marketing consultants who have to attend networking groups, because their own marketing doesn’t generate enough leads. There’s a powerful signal there. Avoid SEO companies, who sell their services via email. It’s a sure sign THEIR OWN SEO isn’t generating enough inbound sales leads. They’re hardly the people to help you.

Tip: Before you take advice from anyone, check their credentials. Unless they can demonstrate that they’ve achieved what you need to achieve, avoid them. This includes free advice online. Incorrect, free advice can prove extremely expensive.

3. Are you attracting daily sales or client enquiries from your website?

If not, you’re needlessly missing out on a wonderful opportunity. My blog generates client enquiries multiple times every day. Your site can be a business generating machine too. However, it needs to have the right strategy behind it. Invest in getting this right or you’re leaving money on the table every day.

Tip: Don’t copy what you see other sites doing. Almost every small and medium sized business blog or website I see, is failing miserably.

4. Are you associating with the right people?

We tend to grow in the same direction as those we associate with. Mix with the wrong people and one day, everything they have will be yours.

Think about that for a moment.

Tip: Get intentional regarding the network of people around you. Choose to associate with those who have either achieved what you want to achieve, or who are committed to the same goals and aspirations as you.

5. Are you learning from past mistakes or repeating them?

For a lot of people reading this, 2017 is already looking a lot like 2016. You deserve better than that!

Tip: If you are facing the same old frustrations, it’s because you’re repeating the same old errors. For better results, you need a better strategy. Find someone with the skills to help you move your business forward. And remember point number 2; only take advice from someone who’s achieved what you want to achieve.

I hope you find these ideas useful. More importantly, I hope something here inspires you to take positive action.

Can you guess what’s inside the box?

By Jim Connolly | February 10, 2017

Today’s post is a little different. However, it will explain how to create a cycle of ongoing, repeat sales.

Let’s begin.

I want you to imagine you have a very special box, which you place on a table in front of a prospective client or customer.

You explain that the contents of this sealed box are of great value.
You tell them that once they have it, they will wonder how they ever managed without it.
You then tell them that other people are using it, and they love it so much that they recommend it to their friends.
You finally blow them away, when you explain that the price for what’s in the box, is way below what it’s worth.

You then ask them, “Would you like to see what’s in the box?”

Their eyes widen as they lean forward and say, “Yes please!”

So, what’s inside the box?

As a business owner, your job is to develop a product or service that fits inside that amazing box.

In order for it to fit, your product needs to be able to deliver on those promises you just made. So when a prospective client sees it, they want it. Really want it!

The most successful business owners constantly look for ways to add value. To exceed expectations. To give their clients something they want to buy and their marketplace something they want to talk about.

Get this right and you will create a cycle of ongoing, repeat sales.

Why?

It will give you 2 vital things your business needs.

It will massively increase the number of sales you make, because of all that added value.
It will simultaneously generate ongoing word-of-mouth publicity.

The word-of-mouth publicity then creates even more sales leads (or client enquiries), which results in even more sales. The cycle continues.

Are you using the right kind of marketing for your business?

By Jim Connolly | February 2, 2017

immediate Marketing results, fast marketing results

Many small business owners make the mistake of using the wrong type of marketing for their business.

For example, did you know there is a huge difference between Internet marketing sites and marketing sites? Well, there is. If you’re using ideas from the wrong type of site, you’re wasting your time and your money. As you will see from an example I am about to share, if you get it wrong it will seriously damage your business too.

First, here’s what you need to know about these VERY different types of marketing site.

Internet marketing sites

Internet marketing sites focus on how to make money online and have well-known Internet marketing gurus behind them. Here’s how to spot them: They mainly sell (and show you how to sell), software, online marketing courses, digital products, etc. The BIG get rich quick product right now is online courses.

They usually market their products to you… AND show you how to make money, doing what they do. That’s why there are so many of these sites out there. They are intended for people who want to sell low priced, Internet only products or services.

Marketing sites

Marketing sites, including Jim’s Marketing Blog, are a lot less common. They focus on ideas to help you increase sales and grow a successful business. Most, like my own, don’t cover affiliate marketing or make money online products or services at all.

The wrong type of marketing for an accountant

I was prompted to write about this, after being emailed by a new reader. She’s an accountant, who started her business just over a year ago. She contacted me after a marketing consultant identified why her marketing wasn’t working. She wanted me to share her experience with you, to stop others from making the same expensive mistake.

Here’s an excerpt from her email, published with her permission:

“I read a ton of big name marketing blogs and did what they said; at least the things that seemed to make sense to me. Anyhow I invested over $2000 on a bunch of marketing software, on-line courses and forum memberships. None worked for me. Finally I instructed a local marketing guy to get expert help. He took a look at my website and emails and said “woah!!”
[…] He explained that I had been marketing my service like some nasty affiliate product!!”

She ended up with a site that’s hurting her business and damaging her professional reputation. I took a look at her site and here’s what I saw:

Blog comments from affiliate marketers, using SEO loaded keywords instead of their names.
Nasty looking ads for 2 affiliate products.
Sensationalist blog post headlines, designed to attract drive-by readers.
Pinch pages, to sell her services.
An automated Twitter account, which she told me is part of a Twitter resharing network.

All in all, she had wasted thousands and done nothing more than make her site look cheap. She’s now in the process of unpicking a year’s worth of damage to her reputation and her business.

Use the right type of marketing for your business

The type of marketing used to sell cheap software, get rich online crap or affiliate products, is totally different from the kind of marketing required to sell your services. The level of trust required to hire a coach, accountant, lawyer, designer, therapist or consultant is huge.

When a service provider wants to attract new, high quality clients, the make money online approach to marketing is not only ineffective, it’s toxic.

Match the marketing you use, to the type of business you want. Unless you sell Internet marketing products or affiliate products, think twice before using ideas from Internet marketing sites.