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The sandwich shop that closes for lunch

By Jim Connolly | April 23, 2012

Business development

If you want your sandwich business to survive, it’s probably a bad idea to close for lunch. Lunchtime is when you are likely to sell the most sandwiches, so you need to be there and ready, for when the hungry masses arrive.

Before you laugh at a sandwich shop closing for lunch

Consider this: What happens to 99% of business websites, as soon as they get hit with a lot of traffic?

Answer: The site becomes either too slow for people to use or the site collapses under all the traffic!

At the point where their content marketing or advertising is pulling in the most potential customers, many small business owners are pretty much closed for business! They often invest huge amounts of time and money, trying to drive potential customers to their websites, without making sure the doors are open when people arrive.

Closed to traffic

I was prompted to write this post after trying to access a site, which some a social media big shot had tweeted. He has over 200,000 followers and by the time I clicked the link, the site was already inaccessible to me and probably hundreds of others. I know this will have lost that site a lot of visitors, because when he tweeted about the launch of my creative thinking site, there were hundreds of people simultaneously on the site, for hours. That site, like this, is on dedicated hosting and was able to remain speedy and reliable throughout. For those interested, my hosting is provided (and sponsored) by Webfusion, though I was a very happy paying customer of theirs, long before they sponsored the blog.

Here’s why this matters

Through a lot of effective marketing and some solid launch content, I managed to attract tens of thousands of visitors on the first week of my creative thinking site. That traffic earned me my first few hundred subscribers, social media shares and back-links. This got the site established fast. None of that could have happened, if the server the site was on had gone down or been too slow to use, once the initial few hundred people arrived on that first day! The momentum would never have been created.

I would have been like a sandwich shop, closed for lunch.

Considering the cost

Don’t leave yourself in a position, where your site can’t cope with a retweet from a social networking star or a rush of traffic from a viral blog post. As with my example a moment ago, those kinds of targeted traffic spikes are often the launchpad to a quantum increase in your sales, readership numbers, subscribers and customer inquiries.

If you are serious about your marketing and business development, build the foundation of your online presence on the strongest, most reliable hosting you can afford. Cheap hosting can be extremely costly in missed opportunities.

Time to get Thunky again!

By Jim Connolly | April 21, 2012

I have just relaunched JimConnolly.com, also known as my Thunky.

What is a Thunky?

I got the idea for the name Thunky, because the blog was a place for me to put random thoughts, things I had Thunk.

Anyone can have a Thunky. It’s simply a self-hosted blog, where you post the kind of interesting information you usually just give away to social networking sites.

How it works

It works like this: You get an idea for something to share on Facebook, but rather than go direct to Facebook and post it, you post it on YOUR Thunky first… Then share it on Facebook, Twitter, Google+ or whatever networks you use.

The benefit? You have a site that you control, which has the original version of all your most interesting social networking posts. These posts are then indexable by search engines, can be shared across all the social networks, are findable by friends (or potential clients) and most importantly, YOU own them! Here’s what a Thunky is, in more detail.

The site is not marketing specific, but a place for me to share general ideas, thoughts, photos, and videos, with anyone who is interested.

So, why not pop over and take a look!

Doing the work

By Jim Connolly | April 17, 2012

Business development

With any project, you plant the seeds of success at the beginning, when it’s difficult, when there are no guarantees.

It’s easy to get up and write a blog post, when you know that 5,000 or 10,000 people will read your work that day. The reward justifies the effort. Everyone writing to that kind of readership did something a lot harder at the beginning, though. We turned up and wrote useful posts, knowing just 5 or 10 people would read us that day.

Decide what you want to achieve.

Do the research.

Then do the work.

2 Things you need to know, if you want massively better marketing results!

By Jim Connolly | April 9, 2012

marketing tips, marketing ideas, sales

Before you send your next piece of marketing to anyone, there are 2 important things you should consider if you want to get the best return on your investment.

Here they are:

1. Do I have permission to contact this person?

A lot of marketing is still based on interrupting people. For example:

  • They send us email because our address is on some list they bought.
  • They send us junk mail because they know where we live or work.
  • They cold call us because they have our phone number.

Yes, you can get people’s attention by interrupting or pestering them, but it’s not the kind of attention they welcome. People repel pests, they don’t embrace them. Walking into a company unannounced and poking the boss in the chest will get their attention, but it’s unlikely to win their willing cooperation or earn their trust.

So, rather than add people to some list and pester the crap out of them, we should earn access to them instead.

A great way to achieve this, is via the type of message you are receiving right now. Everyone reading this blog post, either by email, RSS reader or on jimsmarketingblog.com, has subscribed or searched for the information. It’s seen as useful, not an interruption. I work hard to deliver as much useful, free information as I can and as a result, thousands of prospective clients read my work every day. This blog is what’s called a permission marketing asset.

Permission based marketing delivers the kind of response rates that interruption marketing can’t touch. Newsletters, blogs, YouTube channels, Facebook pages and LinkedIn groups are permission assets that take time to build, but they offer unparalleled potential, for business owners seeking to earn the attention and trust of their marketplace.

2. Am I contacting them with something they need or is it all about me?

Most marketing (and almost all small business marketing) fails because it’s all about the sender and not the recipient. This happens for a number of reasons, but mainly because business owners wrongly assume ALL marketing has to be about pushing a sales message.

That assumption is not only incorrect, it’s toxic!

Successful marketing is about building permission and earning trust among a targeted group of prospective clients. It’s about making you an obvious choice, when they need the type of service you provide.

For example:

The local health food store, which offers advice on the best foods to eat for your unique needs, is building a relationship with you. They are also positioning themselves in your mind as an authority, when it comes to health food.

Their free newsletter offers healthy recipes, the dates of their next subscriber-only, healthy cooking evenings and the latest news on the benefits of certain food types – So, it’s eagerly awaited by its readers. These readers buy the ingredients from the store because they trust it. They are a part of the community and recommend it to their health-conscious friends. People LOVE to be part of a community of like-minded people.

It’s about them

Effective marketing is not just about pushing special offers and new product lines at people. It’s about engaging with them and building a relationship with them. It’s about earning their trust. It’s about being seen as the obvious place to go, when they have a requirement you can fulfil. It’s about them.

Get more targeted traffic from Google with these 5 simple tips

By Jim Connolly | April 6, 2012

google, seo, marketing tips, marketing ideas, sales

If you get less high quality traffic from Google than you would like, here are 5 basic things you should look at.

Here they are, in no particular order:

1. Does your blog link to what Google calls ‘Bad neighborhoods’?

Google are constantly looking for sites that are trying to game or fool its ranking system. When it finds one, it looks for the other sites that link to that site. When it finds them, it will often apply an SEO penalty to them. Here’s what Google has to say:

Don’t participate in link schemes designed to increase your site’s ranking or PageRank. In particular, avoid links to web spammers or “bad neighborhoods” on the web, as your own ranking may be affected adversely by those links.

I strongly suggest you do not enter into a link exchange deal with people, unless you know them and trust them. Those emails you get from strangers asking for a link exchange are best ignored.

2. Do you publish new posts often enough?

People value frequently updated content and so does Google.

Think of it like this: If someone checks out your site today and reads a great post, then returns in a few days to find nothing new and 2 weeks later there’s still nothing new, they are unlikely to keep returning. Sites that offer frequently updated content and fresh information, remain on our radar because we discover something new on them, regularly.

According to Google, sites that are updated frequently are seen as being a better potential source of up to date information, than sites that are seldom changed. Whilst in reality this is not always the case, (some sites are frequently updated with crap), Google uses frequently updated content as a ranking signal.

So, if you are going to publish 4 posts next month, publish 1 a week, rather than 4 in a day and nothing new for another 30 days, and in my experience, you will see better results.

3. Are there too few links pointing to your blog?

There are a few things that all the top SEO guys agree on and this is one of them. The number of links pointing to your blog, especially from good quality sites, is the single biggest factor in your SEO effectiveness.

As far as Google is concerned, links act like votes. The more links or votesĀ  you get, the higher your site will rank over those sites, with fewer links. Great, original content should attract links from people sharing and referencing your posts. If you are not getting a steady supply of links because your work is new, you may want to do some proactive link building. There are lots of ways to do this, from commenting on other great blogs to asking your contacts if they would like to link to your site as a resource for their readers.

The strategy I used here, was to do the best work I could and put it, where people could see it. I used social networking sites, which small business owners were using and thankfully enough of them liked my work to share it and link to it. This got the ball rolling and it has rolled along ever since. As Seth Godin says, if you put your art (work) where people can see it and it is good enough, they will share it.

4. Does your site load too slowly?

In 2010, Google announced that site load speed would be a factor in search engine ranking. This was done to encourage the use of clean code and discourage people from stuffing their sites full of plugins and other software, which slow sites down and damage the reader experience.

You can find out how Google scores your site loading speed by using their speed test tool. Just enter your full site address into the box and press the Analize button.

In addition, you can speed up your blog by ensuring it’s using a fast, premium WordPress blog theme. The only theme I use or endorse, is Headway. It’s fast and very SEO friendly. You can see how Headway works in this video (affiliate link.)

5. Do too few people share your blog on social networking sites?

Google is increasingly taking social sharing into account. It has become a useful way for them to determine content that is likely to be of interest to people using their search engine. So, make sure you share your blog posts with your friends on your social networks, to ensure your work gets the chance to be noticed.

As you may have heard, there is an increasingly common problem with the use of social networking shares as part of the Google search signal. Sadly, many high profile bloggers and social media figures, are regularly sharing low value links to their clients and cronies. This is resulting in a lot of junk getting a high number of reshares and ranking a lot higher than it would.

What would you add to this list?

If you look at these 5 basic points, you will notice that all of them can be achieved by using an SEO friendly blog theme and writing content that people want to read, share and link to. In fact, with Matt Cutts from Google recently announcing a crack down on what he called over SEO’d sites it makes more sense than ever to focus on building great content, which people will value and Google can find easily.

There are literally hundreds of signals that Google use, when ranking a site in it’s search results. What suggestions would you add to this list? I’d love to hear from you!

Seth Godin is still killing his blog, thankfully!

By Jim Connolly | April 2, 2012

blogging, blog tips, content marketing, seth godin

Last year, I wrote about how Seth Godin and I were ruining our blogs. According to the experts, we do it all wrong.

There are lots of expert guides to blogging, which suggest you need to do everything a certain way, in order for your blog to succeed. The problem with these guides is that the closer you follow them, the less visible you become. They tend to focus on the same dozen or so rules, which hundreds of thousands of other bloggers follow.

It’s hard to get noticed, when you are following a massive crowd like that.

Great news: Seth Godin is still killing his blog

I was reminded of the alternative to these ‘how to’ guides, when I read a wonderful post by Seth last week. Seth mentioned a post he saw, which listed 12 things that kill blogs – at least 7 of which should, apparently be killing his blog! If you don’t already know, Seth writes the largest single author blog on the Internet. It’s very alive!

Seth summed it up brilliantly in his post: ‘One way to work the system is to work the system. The other way is to refuse to work it.’

It’s all about choice

We can either become extremely good at following the rules and hope to out-perform the thousands of others using the same approach or we can refuse to work within those rules. It’s a matter of choice. Neither option comes with a guarantee, however, in my experience, it’s easier to stand out, by standing out.

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Jim Connolly

Hi! I'm Jim Connolly and I use creative marketing to help small business owners increase sales, boost profits and build amazing businesses. Read more here.

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