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How to immediately improve your marketing response rates

By Jim Connolly | May 23, 2016

marketing blogs, marketing tips

Here’s a useful tip, to help you get better response rates from your written marketing.

Years ago, someone figured out that Google rewards long content. Google likes lots of words. It makes it easier for the Google algorithm to rank content.

Blog posts and web pages with around 750 words are OK. Those with more than 1500 words are even better. As a result, the internet is packed with marketing information, which is way too wordy. Web pages and blog posts are typically over-long and padded with fluff, just to keep Google happy.

The thing is, by keeping Google happy with rambling sales pages and blog posts, you massively reduce the sales effectiveness of your message. What works for Google totally fails for humans. This is a key reason why business owners get traffic from Google, yet very few of these visitors convert into sales or client enquiries.

Your marketplace wants you to get to the point

Your prospective clients are busy. They have never had more demands on their attention. They’re being bombarded all day with; emails, text messages, Tweets, friend requests and Facebook updates, etc. They seldom have the time or attention to read long sales pages.

The learning here is simple: Your marketplace is short of time and short of attention. If you want your message to connect with them, get to the point. And fast.

Social Networking Tip: Stop chasing the wrong numbers

By Jim Connolly | April 29, 2016

marketing tips, marketing help

The internet often feels like a huge popularity contest. Social networks, for example, display our follower, fan and “like” counts for the world to see. As a result, many business owners look for ways to boost these numbers.

This approach is seriously flawed on 2 levels. In fact, it can have a toxic effect on your business. Allow me to explain.

1: The numbers are almost meaningless today

Initially, the number of followers, fans or likes you had, was a useful social proof tool. For example, you’d see someone on Twitter claiming to be an expert at something, notice they had a huge following and assume they were a big deal. Today, these numbers have little real-world influence.

Why?

People are now increasingly aware that anyone can fake any of these popularity numbers. They know that anyone with a credit card can buy 100,000 Twitter followers or Facebook fans. You can also buy retweets, Facebook “likes” and more.

Prospective clients and customers are aware of this. As a result, fewer and fewer of them are influenced by artificially inflated numbers.

2. It causes you to focus on the wrong things

Most importantly of all, by chasing popularity numbers, you’re focusing on the wrong things. Only a minority of people buy followers, fans and likes.

The majority of those chasing the numbers use simple tricks [or automation software] to increase their counts. And it causes them to make mistakes!

As you’d expect, these tricks don’t attract the right people. They’re designed to attract the most gullible or least experienced social network users. They won’t help you build meaningful connections. In a nutshell, they add nothing of value to your business.

A more effective approach is to decide what you want your social networking to achieve. Then, focus on making that happen. This might include:

  • Connecting with the right people.
  • Sharing information and ideas, which your marketplace will find useful.
  • Looking for people in your marketplace who have questions, which you can answer.
  • And listening. Listening to your prospective clients so that you gain a deeper understanding of their needs and wants.

Your social networking goals will vary depending on your specific goals or targets. The key thing is to aim for quality and meaning, not empty numbers.

P.S. This will help you: Are you building a tribe or writing drive-by content?

Blogging: The tools I use

By Jim Connolly | February 14, 2016

blog tips, blogging, content marketing

People often ask me about the hardware and software I use for blogging. So, here’s a list of what I’m using right now, all of which I highly recommend.

Blogging software

WordPress is the most comprehensive and best supported blogging software out there. A recent study found that 19% of all Internet traffic comes from WordPress. It’s easy to see why. I find it easy to use, reliable and flexible.

Email software

More people read this blog by email, than read it online. To deliver those emails to my subscribers, I use Mailchimp. Mailchimp has 2 things that I value. Firstly, the service is exceptionally reliable. I switched to Mailchimp in 2012 and have had only 2 issues with the service. Secondly, Mailchimp is very good at making sure my emails get delivered. Email service providers trust Mailchimp, because Mailchimp is not very friendly to spammers.

Unlike everything else on this list, I recommend Mailchimp with 2 caveats. Whilst the service is extremely reliable, I have found their customer service, on the odd occasion I’ve needed it, to be extremely poor. It may have improved, as it’s years since I needed help from them. Also, their software is not very intuitive, both for designing email templates and accessing data from your subscriber lists.

However, once you have set Mailchimp up, it “just works”. I’ve sent millions of emails via Mailchimp, without an issue. Because of the exceptionally reliable service I get from Mailchimp, I have included it in the list.

Blogging hardware

There are 2 devices I use:

For remote blogging [blogging on the road, from a coffeeshop etc.], I use a Surface Pro 3. I take lots of handwritten notes and it lets me write them directly onto the screen. Then, when it’s time to write a blog post, I use split-screen; so I can see my handwritten notes as I type into WordPress. My MacBook Pros and MacBook Air lack a touch screen for handwritten notes. If I use them, I need to bring a notebook and pen with me too.

[See update below] Most of my blogging is done from my office or my studio. All of this work is done using a MacBook Pro and MacBook Air. Their keyboards are better than the Surface Pro keyboard. The MacBook screens are larger too. Also, the OSX operating system is more mature and reliable than Windows 10, which remains a work-in-progress. These beautifully designed devices offer a professional grade writing experience. I write on them all day every day and can’t praise them highly enough.

Hosting

I use and recommend 20i.com for web hosting and email.

NB: None of the links in this post [or in my blog] are affiliate links.

Note taking software

I take notes every day, not only for blogging but for capturing ideas in general. I’ve tried lots of software over the years and the following 2 programs are the best I’ve found by far. They are OneNote and Evernote.

Both are a little tricky to get used to, but between them they do everything I need. I find that OneNote works best if you like to write with a stylus onto the screen. Evernote works best if you type your notes. Both Evernote and OneNote work on all leading mobile and desktop operating systems.

Note taking hardware

I like to walk regularly and like many people, that’s also when I get many of my best ideas. I know some people who write their notes down whilst walking, but I prefer to record mine. I previously used dedicated, digital voice recorders. Today, I use my iPhone and its built-in voice recorder. The sound quality is extremely good and as I always carry my phone with me, it means I always have a voice recorder with me.

Old school note taking hardware

As some of you will know, I also enjoy taking notes with a fountain pen. I have quite a few fountain pens, with my current daily pen being the Lamy 2000. There’s something enjoyable about the tactile experience of writing with ink on paper. At the end of a fountain pen note taking session, I use my iPhone to scan the notes directly into Evernote, using the iOS app. It works extremely well and allows me to access all my notes, all the time.

I hope you find this list useful.

Update: Blogging hardware

Since writing this, 2 things have happened, which have changed my blogging hardware recommendations. Firstly, I was asked to try and use an iPad for on-the-go blogging. Secondly, I had a chance to use the Surface pro 4 Type Cover.

Here’s the update.

I was challenged by a reader as to why I didn’t use my iPad for blogging on-the-go. I think it’s because I mainly treat my iPad as a consumption device. Anyhow, Alison asked me to try it. Just prior to that, my friend Shahid had me wondering the same thing. Shahid pointed me to a post by Federico Viticci. Federico is a well known podcaster and Apple blogger. He not only uses an iPad for his blogging. He does almost everything, other than video production, with his iPad. You can read Federico’s experiences, here.

So, inspired by Alison’s challenge and what Federico managed to achieve, I decided to try and write this week’s posts using an iPad Air 2 and an Apple wireless keyboard. I had 2 posts to write for this blog and 2 articles for my creative thinking website. In honesty, my expectations were low, however it worked.

Until Alison told me, I was unaware that the iPad Air 2 was able to do full, split screen. This was a key reason I used the Surface Pro 3 for blogging. I find split screen is really useful, for example, when writing a post and researching an answer using a web browser. Whilst split screen is a recent addition to iPads, the number of apps it works on is growing. Importantly for me, it includes almost everything I use for blogging.

I also discovered that the Apple wireless keyboard works perfectly with the iPad. This was the keyboard I used all day every day. It’s my favourite keyboard. I have a little arthritis in my hands and yet, with this keyboard I can write all day without any pain. Most other keyboards, including those on my MacBooks, quickly get uncomfortable. So, I am now able to use my ideal keyboard and an iPad, to create a very productive, lightweight way to blog on-the-go.

Steven Woodgate from Microsoft kindly sent me a Surface Pro 4 Type Cover and it’s a huge improvement on their previous effort, including the track pad.

After writing this post, I tested the Surface Pro 4 Type Cover keyboard thoroughly for a whole day’s worth of heavy writing. To my delight, I found it to be more comfortable to write on than my Mac keyboards and on a par with the superb wireless Apple keyboard. It’s brought a whole new lease of life to my Surface Pro 3.

As I mentioned in the original post, I like to handwrite notes onto the screen. Whilst handwriting onto an iPad Air 2 screen is possible, it’s not as elegant as using a Surface. So for note-taking sessions, I leave the iPad at home and take the Surface.

Battery life is a big issue when working on-the-go. The iPad’s superb battery life means it’s great if I need to be away from external power for a whole day. The Surface Pro 3 lasts around 5 hours, unless I crank the brightness down. That’s often enough, when it isn’t, the iPad steps in.

In closing, I am now using my iPad Air 2 and Surface Pro for blogging on-the-go and using a MacBook Pro / Air and Surface Pro  when in the studio or my home office. Microsoft’s Surface Book could be a better 2-in-1 alternative. I used one for a couple of hours last week and the screen and keyboard are exceptional. However, with a price tag of £1800 for a good specification Surface Book, it feels a little risky [to me] for a piece of 1.0 hardware. If I get a Surface Book or a Pro 4, I will review it for you.

How to become the obvious choice for new clients

By Jim Connolly | December 8, 2015

Marketing Tips, marketing advice, ideas

What emotion does a prospective client need to feel, before they hire you?

A key emotion behind decision making is discomfort. I was thinking about this earlier, when the first client for 2016 joined my Marketing Mentor Program. She explained that she had reached what she called “a tipping point”. She told me she wasn’t prepared to waste another year, working hard and making too little progress. The pain [discomfort] of another lost year, was powerful enough to motivate her to take action and hire me.

Being there when a prospective client needs you

Of course, you don’t usually know that a prospective client [or customer] is experiencing discomfort, until they tell you.

And this is why marketing should be an ongoing process for your business. You need to be there, front of mind, when they need someone with your expertise.

For example, my new client had been a reader of mine for months before she was ready to hire me.

Blogging and newsletters

In my experience, blogging and newsletter marketing are the best ways to maintain regular contact with your marketplace. This is especially the case if you use your blog posts or newsletters to deliver useful information, rather than sales pitches and offers.

So be there when they need you. Share your expertise. Demonstrate your knowledge. Once your prospective clients regard you as a trusted expert, hiring you becomes a low-to-zero risk decision.

A marketing lesson. From Taylor Swift!

By Jim Connolly | October 30, 2015

Marketing Tips, marketing advice, ideas

If you are struggling to get the results you need from your digital marketing [online marketing], this post is for you. And yes, it features a great example from Taylor Swift.

I’d like to start with an odd question: Have you noticed that at every serious road accident, there’s always an ambulance close by?

Based on that analysis, the best way to avoid a serious road accident, is to avoid driving where there are ambulances. You should especially stay away from groups of two ambulances or more, as these seem to cause the worst accidents.

Focusing on the wrong things

Of course, that’s totally the wrong way around. However, business owners make that kind of incorrect assumption all the time. They look at successful business owners and try to emulate them. Because they read the situation incorrectly, they end up focusing on the wrong things and making bad decisions.

A key area where this is a real challenge, is regarding digital marketing / social media. Small business owners often waste a lot of time and money focusing on traffic, followers and likes. They think that if they can push those numbers up, it will significantly help their business.

So, they focus on building those numbers and get it all wrong. Allow me to explain.

How Taylor Swift gets it right

Here’s an example of the correct approach. From one of the most successful recording artists of the past decade.

Taylor Swift didn’t become an ultra successful pop star because she has tens of millions of Twitter followers.

She has 66,000,000 Twitter followers, because she’s a super-talented artist.

Taylor Swift’s fans are attracted to her, because of her work. Not because Swift was an untalented unknown, with some smart Twitter tricks.

Now, if you build a great following of connected people and a dedicated reader community, because they love your work and value your leadership, that’s wonderful. These people will be a huge benefit to your business. Just make sure you get it the right way around.

Focusing on what matters

You don’t need traffic, followers or likes.

  • You need sales.
  • You need to retain your clients.
  • You need better clients.
  • You need the trust of your marketplace.
  • You need high quality leads.
  • You need more referrals.
  • You need better profits.

Those are the areas you should focus on. Those are the areas, which you should measure your progress by.

Here’s why

When your goal is to attract more traffic, followers or likes, it drastically changes your marketing. Here are a few very common examples.

  • Your focus shifts from relationship building to list building.
  • Your focus shifts from quality to quantity.
  • Your focus shifts from connecting with people, to collecting people on social networks.

Build a business. Build a great story. Count what matters… and don’t be distracted by a series of worthless numbers.

This will help you: Are you building a tribe or writing drive-by content?

3 Toxic marketing mistakes, which you have to avoid

By Jim Connolly | October 26, 2015

marketing tips, marketing advice, marketing blogs

If you want to see a quick and measurable improvement with your marketing results, today’s post could really help you.

I’m going to share 3 areas of digital marketing, which small business owners tend to get very wrong. Here they are, in no particular order.

Invisible social networking

Social networks allow us to connect with a targeted group of people, worldwide, without leaving our desk.

Given this amazing opportunity, what does the average small business owner do? They use their commercial, social networking accounts to share famous quotes and re-share other people’s content.

This tells prospective clients nothing about what the vendor stands for. It suggest the vendor either has nothing to say or lacks the confidence to say what they think.

Operating behind an outdated website

This is an immediate turn-off. It instantly creates a terrible impression. Prospective clients can draw only 2 conclusions about businesses, who have old or nasty looking websites.

  1. The business lacks the money to pay for a professional site.
  2. The business is too unprofessional to care how bad they look.

Both those messages are extremely toxic… to your marketing and your reputation.

Using cheap or DIY design

A business owner sends a powerful signal, by the quality of design they use, to represent what their business stands for.

How important is good design?

A well-crafted marketing message, coupled with poor quality design, is like a beautiful meal, served on a dirty plate!

As a result, their marketing looks shoddy and unprofessional, before people even read it. It speaks louder than the marketing message.

1, 2 or 3?

Some of you will be operating behind a professional and up-to-date website, with powerful design and a super-effective social networking strategy. Well done.

Others will be making at least 1 of those errors. And some will be failing on 2 or 3 of them.

And that’s perfectly fine!

Here’s why: The investment required in order to put these errors right, is far lower than what it will cost you to allow them to carry on hurting your business.

Plus, if you get it right, you will notice measurable results extremely quickly.

Blogging: Here’s why your readers are already your clients

By Jim Connolly | September 30, 2015

blog tips, blogging, content marketing

Thank you for being a client. Yes you!

Think about it: A client is someone you provide a service to. I regularly provide you with ideas to help you grow your business. And you pay me. You pay me with your attention. [That’s why they call it paying attention.]

So, I’m the service provider and you’re the client.

More importantly

How might your attitude to writing your newsletter or blog improve, if you saw every reader as a client? [Remembering that a subset of your reader-clients will become fee paying clients].

And how might that client-focused approach improve your results? Well, the only way to find out for certain… is to do it.

Recommended reading: 25 Reasons to write a business blog.

Totally unoriginal. Wholly unremarkable

By Jim Connolly | September 28, 2015

professional development, CPD

You can optimize anything. If you want to.

  • You can automate your blog posts, newsletters, tweets and Facebook updates, so they are published at the optimal time.
  • You can use the optimal number of words or characters too, if you’re really keen.
  • You can use calculated keyword loading, to optimize your website content for SEO.
  • You can use click-bait titles for your blog posts and social network updates, to optimize traffic.

And in doing so, you’ll be like every other clone working the same tricks. You’ll be sheepwalking into anonymity. Totally unoriginal. Wholly unremarkable.

There’s an alternative approach, which some of us find extremely effective.

Rather than optimize everything, we turn up regularly and try to be useful.

The thing about turning up regularly and being useful

The idea is too simple for the content marketing gurus to sell a course on it. It requires way too much long-term thinking, for the growth hacker crowd to embrace it. And it takes a lot more courage, than many business owners feel comfortable with.

Yet somehow it works. And it works beautifully.

Are short blog posts a good idea?

By Jim Connolly | September 16, 2015

blog tips, blogging, content marketing

Olivia noticed that my previous blog post is just 54 words long. She said she really enjoyed it, but wanted to know if it’s a good idea to write such short posts.

Here’s my answer. I hope you find it useful.

54 word posts are a bad idea

If you write for SEO, 54 word posts are a bad idea.

If you want to defend every point you make, to try and appease the critics, 54 word posts are a bad idea.

If you are too lazy to condense your thoughts, so they don’t waste the reader’s time, 54 word posts are a bad idea.

54 word posts are perfectly fine

If you write for humans rather than search engines, then 54 word posts are perfectly fine.

If you are brave enough to write what you think, then 54 word posts are perfectly fine.

If you are prepared to embrace brevity and eliminate the fluff from your message, then 54 word posts are perfectly fine.

Choose

If you want to connect with people, then write for people. If you want to connect with Google, then write for Google.

If you think you’re doing both, you’re doing neither particularly well.

How to turn strangers into customers

By Jim Connolly | June 29, 2015

Marketing ideas, marketing tips

Here’s an opportunity for you to gain a significant advantage over many, perhaps most, of your competitors. It’s about something I call attraction marketing.

I was prompted to write this after a business owner contacted me on Twitter. Within 5 minutes, he’d sent me several Direct Messages and then an email… each one asking me if I wanted to know about a business proposition.

The guy is a total stranger to me. All I know about him, is that he’s the kind of person who sends business proposals to strangers.

  • He could be a decent and honest man.
  • His business proposal could be genuinely valuable.
  • He may be scratching his head right now, wondering why no one is interested in his amazing idea.

The thing is, pestering people is extremely ineffective. It’s far more likely to damage his reputation, than it is to make anyone check out his business proposal.

More common than you may think

Whilst you may consider that guy’s approach to be a little extreme, many small business owners make the same kind of mistake with their marketing.

Here are a few common examples:

  • They pester us on social networks.
  • They fake interest in us at networking events, then hit us with a sales pitch.
  • They buy lists and send us spam marketing messages.
  • They add us to their newsletter list, without our consent.
  • They cold call us at work, when we’re busy.
  • They cold call us at home in the evenings, when we’re relaxing with family or friends.

Here’s the thing: Our prospective clients are programmed to ignore selfish requests, from people they don’t know. They actively avoid pests. Because of this, pests tend to get extremely poor results, which causes them to pester even more people, even harder.

If we, as legitimate business owners, adopt any of the pestering tactics used by those guys, we too will encounter the same resistance.

Thankfully, there’s zero need for you or me to pester anyone with our marketing.

Thankfully, we have a way to send people information they have asked us for, which is also commercially beneficial to us.

Thankfully, it’s not that difficult to do!

Smart entrepreneurs get it

The smartest entrepreneurs take a non pestering approach. It looks like this:

  • They focus on building relationships with people.
  • They strive to be useful.
  • They are all about bringing value.
  • They look for opportunities to earn [and re-earn] trust.

Once there’s a relationship in place and trust has been established, their messages will be welcomed. Their proposals will be taken seriously.

The marketing power of business blogging and newsletters

Business blogging is the most powerful tool I have ever known for small business owners. Newsletters come a very close second. Both are extremely powerful marketing tools. Each provide us with almost unlimited potential to reach targeted prospective clients or customers. They also allow us to earn the trust of our marketplace, as a recognised expert in our field. No pestering required!

Though you will need a strategy to make this work, the 130 feet view looks a little like this:

  • Produce useful information that’s targeted to the wants and needs of your ideal profile of client or customer.
  • Make sure there’s a short marketing message, like the one at the foot of this post, so interested people can get in touch with you when they need help.
  • Make your post or newsletter interesting and easy to read.
  • Do this regularly.
  • Soon, your first 5 readers will subscribe.
  • They will each get you 5 more.
  • This repeats over time.

Do it correctly and hundreds, thousands, maybe tens of thousands of people, will eagerly want to hear what you have to say.

By showing up regularly you have demonstrated your knowledge and eagerness to help. You have also demonstrated your reliability. These combine to help you earn the trust of your readers.

Here’s why this is so valuable to you and your business: Your readers are just like you. They hire [and buy from] people they know, value and trust.

Note: Read this. It will help: 25 Reasons to Write a Business Blog

Attraction marketing

Regardless of the marketing tools a small business owner chooses to use, one thing remains the same. Pestering people for what you want is extremely ineffective. When people push their message at us, we push back. We block or mute their social networking accounts. We delete their emails unread, as soon as we see the sender’s name. We hang up the phone, as soon as we hear them start their pitch. We avoid them at networking events.

So, focus on attracting clients or customers, rather than pestering or pursuing them. Build a reputation, a big reputation, for your expertise and the contribution you make to your marketplace.

Oh, and make it easy for prospective clients or customers to contact you… because after you create an attraction marketing strategy, that’s exactly what they will do.

Are you making any of these 5 serious marketing mistakes?

By Jim Connolly | June 15, 2015

marketing tips, marketing advice, marketing blogs

If you want to attract far more sales leads or client enquiries, here are 5 important areas to pay attention to. They are based on some extremely common marketing errors, which cost small business owners a fortune.

Here they are, in no particular order.

  1. Don’t promise a professional service, yet operate behind amateur looking branding. This creates a damaging mixed message, with the amateurism always drowning out the marketing message.
  2. Don’t claim to be passionate about your work, yet scream how excited you are that it’s Friday, all over your social networks. The massive majority of our prospective clients check us out, before calling or emailing us. If we’re that relieved to quit work, think of the message that sends out.
  3. Don’t claim to be reliable, yet seldom show up with new blog posts. [or have a news section on your website that hasn’t been updated in 6 months]. People judge us by what we do. So, if we claim to be reliable, yet leave a visible project neglected, it’s suggesting that we lack the professionalism to see things through.
  4. Don’t say your business is forward thinking, yet operate behind an outdated website. By allowing our business to be represented by an outdated website, we send 1 of the following 2 toxic messages to prospective clients. We either can’t afford a new website or we’re not professional enough to know how much it matters.
  5. Don’t promise a premium service, yet charge bargain basement fees. This is another example of a damaging mixed message. It immediately makes people think that something just isn’t right. We’ve been warned from childhood that if something seems too good to be true, it is. If our service is excellent, we need to show the value and then have the confidence to charge accordingly.

In business, everything counts

Even the things we think shouldn’t influence a prospective client or customer, will have either a positive or negative influence on them.

Maybe people shouldn’t form an immediate, negative impression of a business because their website looks shabby. Perhaps people should ignore the amateurish way a business is branded and still trust their promises of being dedicated professionals. However, the reality is that people are extremely influenced by what they see.

It pays us all to take an outside look at our business, from time to time. Does our overall image reflect well on the work we do, or create doubt in the mind of prospective clients / customers?

That’s not always an easy question for us to face. It is an important one, though.

Here’s why your business needs a great support network

By Jim Connolly | May 13, 2015

professional development, personal development, marketing tips

To build a successful business, you need a great team of people around you. I’ve personally seen why this is so important over the past 72 hours… [more on that in a moment!]

Think about it:

  • You need to know what to do when faced with a challenge that’s outside your skill set.
  • You need to have someone to call, when only an expert will do.
  • You need people, who you can trust to help you when you need it most.

Here’s my first hand example of how a couple of potentially damaging issues were solved, thanks to having the right team around me.

There’s a very valuable lesson here for you and your business. Allow me to explain.

My blog vanished

On Sunday, the new-look Jim’s Marketing Blog went live. You can see how the new site looks, here. Everything went great, until I decided to make a few tweaks. Suddenly, my blog vanished!

So, it was 5pm Sunday. That’s absolutely not the best time to need expert help. Usually, that would have been a stressful situation. However, I knew everything would soon be fine. I emailed my developer, Gregor from Mass Media Design, and in no time the blog was back.

My server was attacked

Then, just before 11pm Tuesday night, my web server came under a heavy attack. Jim’s Marketing Blog had slowed down to a crawl. I called tech support at my hosts, WebFusion, and they took control. The problem was soon eradicated. I was able to go to sleep happy, knowing Rob and his colleagues were awake and making sure my server was fine.

Disclaimer: WebFusion sponsor my blog, however, I was a very happy customer of theirs for years before they sponsored me. It’s easy to see why I recommend them.

Without those key partners in place?

Had it not been for the team around my business, the past few days would have been extremely stressful. Without a great web developer, my blog would have been offline until at least 9am on Monday morning.

If I’d chosen cheap hosting, I could have been waiting 24 hours for a support ticket to be acted on. Then there’s no saying how long it would have taken them to resolve the problem. I’ve known sites on cheap hosting to be offline for 3 or 4 days.

The team behind your business

Here’s an important question to ask yourself about your business. When you need expert advice regarding; law, tax, technology, marketing, accounts, etc., who’s on your team?

The service providers you rely on for your business will have a huge impact on what you achieve. Get the best you can afford. Put them in place as soon as you can. This frees you up to focus on what you’re best at.

It also lets you plan ahead with confidence, knowing you have the key areas of your business covered and that you’re doing the right things, correctly.

Bloggers: How to be an overnight success

By Jim Connolly | March 25, 2015

blog tips, blogging, content marketing

My wife’s blog has become an overnight success. Here’s how she did it.

Sharon started her blog around 12 weeks ago. It’s called History: The Interesting Bits. Her first post was read by over 2000 people. Thousands of people now read her work every week. Not bad, especially as it’s her first ever attempt at blogging. It’s worth mentioning that Sharon hasn’t paid for advertising, hasn’t done any kind of SEO or asked anyone [including me] to share her posts or link to them.

So, what’s the secret of her success?

Before my wife published her first post, she had already built an audience for her blog. She is the admin of a history group on Facebook. Sharon spent time connecting with like-minded people, answering their questions and sharing ideas.

By the time she published her first blog post, there was a community of people who were interested. They already knew who she was and that she’s an expert in her field.

Compare that to what most business owners do, when they start blogging.

  • They write a post.
  • They share their post on their main social networks.
  • However, because they haven’t built a community of people around their work, very few people take notice.
  • They decide to publish some more posts and hope things will improve.
  • Fast forward 3 months… they still have very few readers.
  • So, they try some tricks they find on blogging websites. [They don’t understand that this is the perfect way to ensure your blog remains invisible.]
  • Eventually, they assume that blogging is a waste of time.

Here’s the thing: If you want to build a successful blog, you need to build a community.

You need to find a way, like Sharon did, to connect with your target audience. It takes time. It takes effort. But that’s why she already has thousands of readers. It’s why her 12 week old blog has a bigger daily readership than the massive majority of established, small business blogs. BTW: It’s the same approach I used to build Jim’s Marketing Blog, though I used Twitter rather than Facebook.

Great blog posts alone are not enough

Writing great blog posts is just part of building a successful blog. Without investing the time required to build a reader community, a blog will remain largely invisible.

Important: You build a community by connecting with people in your target group. Join in the conversations. Answer questions. Communicate. Notice something there? None of those are achievable through automation software. Broadcasting quotes and spraying links via your social networks is easy, but very ineffective when it comes to building human connections.

How long does it take to do it correctly?

Some of my clients have achieved measurable success within 3 months. Others have taken a whole year. Is it worth it? Well, over 80,000 people will get notified when I publish this post today.

What would it be worth to you and your business, if you were able to reach a growing targeted audience of thousands of potential customers every week… without paying for advertising? Think about that for a moment.

If you decide its worth the investment, find out how to do it correctly and get moving!

What everybody needs to know about marketing advice

By Jim Connolly | March 4, 2015

Pro development topics r

If you’re currently following marketing advice, yet your business isn’t achieving the results you need, this post is just for you.

The problem with general marketing advice

I’m fortunate to work every day with clients worldwide. Since starting my business in 1995, I’ve worked with clients in over 40 countries. This has given me a wonderful insight into the differences, when it comes to successfully marketing in various parts of the world.

What I have found, is that some very popular marketing publications and marketing blogs are either unaware of the differences or they choose to ignore them. Instead, they tend to offer general advice, which is provided as THE WAY to do something, when it’s often totally unsuitable for many of their readers.

One very often repeated piece of bad advice is, “the best time to publish your newsletter, blog post or social media updates”. There is no general, one-size-fits all answer to this.

Here’s the thing: Different countries have different working cultures. For example, my American clients usually start work earlier than my European clients, however, my European clients often work later. So, if your business is in Europe and you’re reading a marketing blog for American businesses 9or vice versa, any information on the best time to publish something is incorrect.

Equally, even within the same countries, different industries work different hours. For example, designers, developers and those in the hospitality industry, often work later than other industries. So, using generic advice on the “best time to publish”, even if it’s from a locally-based marketing expert, is a waste of your time and money.

There’s more

I see equally inaccurate information shared on content marketing blogs. No distinction is made between the kind of copy required to sell expensive, professional services — and the kind of copy needed to build an affiliate website or sell low priced items. A very different approach is required for each of these. As a result, I get emails from professionals with terrible blogs, newsletters and websites, who want to know why their readership isn’t growing and why they get few if any enquiries.

(Note: To find out what happened to one of my readers when she took that kind of advice, read this.)

Those examples of non-specific, general advice are sadly typical of what I see many hard-working small business owners waste time and money on. So, before you use general marketing advice, make sure it’s applicable to your business. If it isn’t, that free advice could lose you a fortune.

Here’s why the possibilities for your business in 2015 are endless

By Jim Connolly | December 31, 2014

professional development,

Someone just emailed me to ask what my predictions were for small business owners in 2015. Here’s the best answer I can come up with right now:

I believe that 2015 is going to be a lot like 2014, 2013… and 1973.

What do I mean?

The tools have changed, but the basics of growing a successful business remain the same. As a result, here’s what we will see in 2015.

  • Business owners with the correct mindset will thrive, just as they always have. Others will flounder, just as they always have.
  • Business owners who seek out progress and opportunity will find it, just as they always have. Others will seek out security and make little if any progress, just as they always have.

The opportunity has never been better

One HUGE advantage we all have over business owners of previous decades, is that there has never been a more level playing field.

For instance, when I set my business up in 1995, you needed a hefty marketing budget if you wanted to reach thousands of prospective clients every month with your marketing message. Today, you can create a WordPress blog for free and reach thousands of people every day. Back then, if you wanted to connect with an influential person you needed to navigate endless so-called gatekeepers. Today you can reach out to influential people direct, using tools like Twitter. [You can join me on Twitter here.]

2 challenges we face in 2015

The opportunities ahead of us in 2015 are unparalleled. However, they present us with 2 pressing challenges.

  1. We need to be prepared to stand out, in order to attract and retain the valuable attention of our marketplace. This takes creativity and courage.
  2. There’s nowhere to hide in 2015. We have no more excuses. If we fail to make the progress we want, we can only blame ourselves… our inaction and our mindset.

It’s up to us what we decide to do, which is why we need to choose wisely.

Thank you!

Rest assured that in 2015, I will continue to provide you with tips and ideas to help you with your marketing, business development and professional development. I’m committed to helping you grow a great business… a business that rewards you for all your hard work and dedication.

I hope you and your family enjoy a healthy, happy and prosperous New Year!

The secret behind Jim’s Marketing Blog

By Jim Connolly | December 20, 2014

Jims marketing blog

It’s been a great year for Jim’s Marketing Blog. It achieved it’s largest ever annual readership growth and was quoted in even more newspapers and respected websites. It also saw Search Engine Journal, rank it as their top UK marketing blog:

“There may be another blog in the UK that could top Jim Connolly’s impressive resume – but we weren’t able to find one!”

— Search Engine Journal

Now I’d like to share what I believe to be a key factor, which has given me a massive advantage over other blogs.

My secret sauce!

The single most common feedback I get about Jim’s Marketing Blog, is from readers who appreciate the brevity of my work. They value me using as few words as possible when I share ideas. It means they can read every word, rather than skim read.

However, although readers love short, information-rich posts and articles, they are very rare. I believe this has given me a huge advantage over the years.

Here are the 3 main reasons why so many blog posts are way too long.

1. Lots of bloggers write for SEO first

Google’s extremely limited algorithm isn’t smart enough to work with short blog posts. So, if you’re all about getting traffic rather than engaging readers, you need between 500 and 2000 words in your posts. This number depends on which SEO expert you listen to. It also depends on what Google is rewarding currently. A key challenge of writing for Google is that they change things all the time. What works today could hurt you tomorrow.

I’ve already written about the danger of writing primarily for search engines. I recommend you read this: Stop writing for Google. Really. Stop it!

SEO is a valuable part of building a blog or website, especially in the early days when few people are sharing your work. But get the balance right. Write for people first. Otherwise, search engine traffic will arrive on your site, find a wordy, keyword-stuffed piece of crap and leave again!

2. It takes more skill to write with brevity

It takes longer to condense an idea into fewer words. It’s a skill you need to develop. I learned it back in the mid 1980’s, studying the legendary David Ogilvy.

Ogilvy famously said: “Don’t say it in 10 words if you can say it in 5.”

In broad terms, it’s twice as easy to write a 1000 word post on a topic, as it is to write a 500 word post. When you have fewer words to work with, there’s no room for waffle. No space for fluff. This means you end up with information rich content, which is far more valuable to the reader.

It’s important to remember that your readers are busy people. They’ve never had so many things calling for their attention. They want the key information and quickly. If you can provide them with what they need, without the waffle words, they will come back for more… and more.

3. It takes courage

It takes more courage to write short articles and posts than it does to write long ones.

Why?

Because with shorter content, you can’t possibly cover every angle. You can’t make every point. You can’t answer every question that every reader may have. As a result, you leave yourself open to criticism like “what you totally failed to mention is…”.

Having written thousands of blog posts and articles, I’ve found that no matter how many words you use, some people just won’t get it. If you try and write for those people, you will end up writing child-like junk. Don’t even try! Write instead for your target readership.

I hope you found this useful. More importantly, I hope you borrow some of the ideas for your own blog or website.

Here’s why I refuse to SEO my blog posts

By Jim Connolly | October 7, 2014

blogging, blog tips, content marketing

Following last week’s post about how to make your blog stand out and build a great readership, a number of you asked the same question. You wanted to know why I chose not to bother about Google. Why I decided not to SEO my work.

Here’s the answer.

Broadly speaking, there are 2 ways to build a blog:

  1. Do what’s expected. To obey all the so-called rules of blogging — such as focusing on SEO.
  2. Refuse to do what’s expected.

I very deliberately chose the second option.

Here’s why

As a marketing professional, I knew it would be extremely hard to stand out if I used the same approach as other marketing bloggers. So, I decided to ignore SEO when I write.

How does this improve my work?

Think of it like this: Just imagine how terrible your favourite book would have been, if every page had been SEO’d. Think how dreadful your favourite love song would have been, had the singer SEO’d their feelings, instead of expressing them. That’s what happens when you write for SEO robots, rather than people.

A business lesson too

In business, just as in blogging, there are 2 broad approaches. The first way is to do what’s expected. The second way is to refuse to do what’s expected.

Guess which group finds it easiest to get noticed?

How to make your blog stand out and build a valuable readership

By Jim Connolly | October 2, 2014

blog tips, blogging, content marketing

I recently updated the “about” page on this blog, to include a number of achievements and accolades. Soon after, I started getting requests from people, asking what I thought made my site stand out. There are a number of things, but I think the following is as good an answer as any:

I don’t chase Google for search traffic. Instead, I write exclusively for people. This gives me the freedom to write the way I want to. It also gives me a huge advantage over the vast majority of marketing bloggers, who SEO their ideas, rather than write directly for the reader.

Allow me to explain.

Google rewards over-long content

The problem with that, is that your readers value brevity! They are busy. They want to get the key information they need, quickly. They want you to get to the point. However, Google’s algorithm needs lots of words in order to work.

The guys at Buffer recently suggested 1600 words was the sweet spot and it wouldn’t surprise me if they were right. Others say 1000 words. So, bloggers are taking an idea which could be epxlained perfectly in 300 words, and stretching it out so that it’s 4 or 5 times longer than it should be. That’s why there’s so much over-long content out there. So many waffle words. So much fluff.

Google rewards the over use of so-called keywords

To make it possible for Google’s algorithm to have a clue what you’re writing about, it needs you to repeat certain words over and over again. More often than you would normally. You need to put them in the title, in the subheadings, in the image alt tags, in the body copy, in bold, in italics.

Of course, that’s not part of natural writing! It’s jarring to the reader. It weakens your message as readers wonder why you keep repeating certain words too often. Google may like it. People don’t. As it’s people who buy from you or hire you, you’re shooting yourself in the foot.
[Note: That’s why I wrote this. Stop writing for Google. Really. Stop it.]

Sure, Google’s algorithm is super-easy to game. People, however, are harder to convince. They look for value… insight… generosity of spirit. These are all human elements.

In short: If you’re struggling to build a connected community of readers, write for people, not an algorithm. If you sell ads and need page impressions, write for Google. If you think you’re writing for Google AND for people, you’re not doing either as effectively as you could be.

Don’t let this guy destroy your marketing

By Jim Connolly | September 11, 2014

marketing

So, who is that guy?

He or she, is the person who doesn’t ‘get’ what you’re saying. They can’t see the value. They can’t see your point. They frustrate you with questions that show zero understanding of your message.

Why that guy is different

Here’s what makes that guy different, from a prospective client or customer who needs clarification:

That guy is not in the market for whatever you are offering. Their questions come when there’s nothing wrong with the value you provide or the way you explain your value. The problem occurs because that guy is the wrong audience for what you have to say, but they haven’t figured that out.

They’re puzzled. They’re confused. And even though they will never be in the market for what you provide, they feel the need to ask you a series of confusing, frustrating, irrelevant questions.

I found that guy on a blog today

I was prompted to write this, after reading a series of comments left on a blog post. The blogger wrote a compelling, well reasoned piece on the value of building a community. The commenter totally missed the point. He asked the blogger to explain things, which were crystal clear.

The commenter was totally baffled, regardless of how hard the blogger tried to explain her point. He was a fish out of water, the wrong audience for the blogger’s message, yet he insisted on asking half a dozen frustrating, off-topic questions.

So, how can that guy ruin your marketing?

To avoid questions from that guy, there’s a temptation to dumb down your marketing, so as to address every possible misunderstanding. This fails you on 2 counts:

  1. By dumbing down your marketing in anticipation of that guy, answering every potential question in advance, you end up with vague, over-long copy. This massively reduces the power of your marketing message. Brevity sells.
  2. By dumbing down your marketing, you write for that guy and NOT your prospective clients or customers. This is the exact opposite of what marketing is about.

Whether you write the marketing content for your company, are a blogger or a newsletter provider, resist the temptation to write for that guy. Write for your target market. Always.

Clarity is the key

The most effective marketing, is marketing that inspires people to take action. It compels them to buy from you, visit you, hire you, call you or email you. This can only be achieved when you write with clarity, for your ideal profile of client or customer.

Trying to anticipate and answer every misunderstanding, in advance, which that guy comes up with, will detract from your message. It will destroy your marketing. It may also drive you a little crazy.

You don’t launch a successful blog. You build it.

By Jim Connolly | August 29, 2014

Content Marketing, copywriting, coppy, writing

Katie found this out 9 months ago, when she invested almost $8000 on the design and launch of her new business blog. The blog is still floundering and Katie emailed me, to ask if I thought she should relaunch it.

Here’s my answer. I also share how to build an extremely successful blog or newsletter, based on what is proven to work.

The razzmatazz is just the starting pistol

I attended a wedding some years ago, which cost a fortune. Just to give you an idea of the scale I’m talking about, they hired Earth Wind and Fire to play for the guests!

Sadly, the marriage lasted less than a year.

Here’s the thing: You don’t launch a successful marriage. You build it. It’s only what happens after the razzmatazz of the big day, which matters. The same is true of a business launch, blog launch or newsletter launch. The launch is irrelevant — it’s what you do, day in and day out, which matters.

[Note: Apple, Facebook, Twitter and Google were built, not launched. Think about that for a moment.]

It’s all about commitment

I started Jim’s Marketing Blog just over 6 years ago. There was no launch. No press release. No razzmatazz. Today, it’s one of the most popular marketing sites in the world.

I’ve learned that the key to developing a commercially successful blog or newsletter, is commitment.

It works like this:

  • You need to commit the time required to regularly write useful posts or articles. I invest an hour or more every day, writing for you and responding to emails. For the first year, I often invested 3 hours a day on the blog. I’d wake up extra early or go to bed extra late, because I was committed to it. Every top blogger I know has done the same.
  • You need to commit to leave the masses and stand out. One reason my blog grew so quickly, is that I marketed it extremely effectively. Most bloggers and newsletter providers use the same strategies as one another. They follow the same general advice that’s regurgitated on popular content marketing blogs and copywriting blogs. This is a BIG mistake! It is impossible to succeed in any meaningful way, using the same approach as millions of others. It makes you invisible.
  • You need to commit to do the work. Period. I have written for you when I’ve been tired and when I’ve been sick. I’ve written for you when I had deadlines to meet and when I was on holiday. When you commit to do the work, you find a way to make it happen. When you’re not committed, you find an excuse.
  • You need to commit to learning. Maybe one of the greatest rewards of writing regularly, is that it forces you to learn. You can’t write every day unless you’re feeding your mind every day.

In short: Instead of investing your time, money and energy on the launch, focus on building something you’re proud of. Make the commitment to do what’s required and see it through. No, it’s not easy — but that’s why so few people do it AND why the rewards are so amazing.

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Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

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