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They lied: You don’t pay the price for success

By Jim Connolly | Published on March 6, 2023

pay price for success, pay price failure

As a business owner, you never pay the price for success. However, you do pay a hefty price for failure.

The price of failure is being paid daily, though most business owners are blind to it until they get the bill at the end.

For example.

  • You pay the price for missing opportunities.
  • You pay the price for failing to adapt to the evolving needs of your marketplace.
  • You pay the price for refusing to invest in marketing.
  • You pay the price for ducking the important decisions.
  • You pay the price for wasting time. Your time and the time of others.
  • You pay the price for being risk-averse.
  • You pay the price for knowing more about what’s happening on a reality TV show, than what’s happening in your industry.
  • You pay the price for being too similar to your competitors.
  • You pay the price for giving your attention to the notifications on your phone.
  • You pay the price for pessimism.
  • You pay the price for applying free, general business development advice to your specific business problems.

Thankfully, the opposite is also true.

You enjoy the rewards of success

For example.

  • You enjoy the rewards of a wise decision.
  • You enjoy the rewards of turning an opportunity into an absolute gold mine.
  • You enjoy the rewards of building a great, professional reputation.
  • You enjoy the rewards of growing a powerful marketing asset.
  • You enjoy the rewards of building a wonderful network.
  • You enjoy the rewards of expert advice that earns you a fortune.
  • You enjoy the rewards of knowing, and witnessing, that you’re on the path to success.
  • You enjoy the rewards of owning a business, which gives you and those you love a great quality of life.

There’s a price for failure and a reward for success. As a business owner, you have total freedom regarding which you choose.

You would assume that goes without saying. You would assume the answer is obvious. It isn’t. It really isn’t.

Think about it.

The majority of small businesses fail in the first 4 or 5 years. All these business owners were genuinely hoping for success, while unintentionally paying the price for failure. The lucky ones failed fast, without getting into a ton of debt. The unlucky ones went under slowly, which is far more painful.

If you’re not currently achieving the success you want, it’s critically important you commit exclusively to following the path of success. Refuse to follow what the failing majority of small business owners do. It doesn’t work. It can’t work.

Get the expert help you need, so you can quickly get on the right track. Enjoy the rewards for success. Yes, of course I can help. It’s exactly what I do for small business owners, just like you.

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How to own a valuable chunk of your marketplace

By Jim Connolly | Published on March 4, 2023

marketing differentiation, stand out, get noticed

All accountants are not the same. But to look at their marketing, you’d think they were. Of course, this is true of service providers in every industry and profession.

Including yours!

For a moment, put yourself in the shoes of a prospective client, eagerly looking for a service provider in your industry. Currently, they’ll find themselves faced with what looks like an ocean of very similar businesses.

Then, everything quickly changes

I want you to imagine that a serious competing provider turns up. A provider with great marketing, so they’re differentiating themselves in a valuable, meaningful way. They stand out. And they stand out for all the right reasons. Huge change is coming.

Here’s what it looks like every single time this happens.

  • This new provider starts attracting the attention of the marketplace.
  • People start talking about them and the word begins to spread.
  • With so many people saying good things about this new provider, they build a great reputation.
  • They become the default choice, for clients who want more than a cookie-cutter service provider.
  • They soon own the most profitable end of the marketplace: The clients who want something better and will happily pay for it.

Faced with this possibility, you have a couple of options.

  1. You can wait until a competitor like that turns up, targeting your clients and your prospective clients. You’ll be forced into action and you’ll be playing catch-up. This takes the timing out of your control and gives you a bigger, more serious problem to deal with.
  2. Alternatively, you can improve your marketing and become that provider yourself, growing your business with the best clients. You can do it now, so you control the timing and have all the advantages this brings.

Yes, I recommend option 2.

And I recommend you take it sooner rather than later. Opportunities like this come with a use-by date.

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Let’s take a look at your website

By Jim Connolly | Published on February 23, 2023

website copywriting, web copy

Your website looks great, but you’re not getting the marketing results you need from it. If that sounds familiar, today’s post is written specifically for you. 

Let’s go.

Your site is either working for your business or it isn’t. In order for it to work, it has to do 2 things extremely well.

  1. Prospective clients or customers need to find what they’re looking for, quickly. 
  2. When they’ve found it, your site must motivate them to take the required action. 

That’s where your focus has to be. 

Occasionally you’ll find an amazing designer who totally gets this. But they’re rare in the typical, small business price range. So, you’ll end up with a cool looking website, but the copy / messaging will be ineffective.

Your site’s task is to be a sales generating machine for you and your business. Period. It should be, and it could be, one of your most valuable business assets. 

If your site isn’t delivering a predictable, continuous flow of sales or new clients, fix it. Make the content more compelling. Use words that inspire prospects to hire you or buy from you. 

A good place to start is by finding a new copywriter. This is especially the case if you wrote the current copy yourself. Your new, motivating copy will start working for you as soon as it’s live on your site. It’s one of those areas where immediate marketing results happen. 

This is a powerful, fast-acting improvement you can make to your marketing. Something that can quickly increase your sales figures. So, what are you waiting for? 

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A rare marketing opportunity for your business

By Jim Connolly | Published on February 21, 2023

get noticed, make noise, make difference

We rarely find a business that answers their support phone line as fast as their sales phone line.

We rarely find a business that treats customers as individuals, with individual requirements.

We rarely find a business that is willing to demonstrate true leadership in its sector or industry.

We rarely find a business that has the courage to innovate.

We rarely find a business that shows genuine respect for the environment.

We rarely find a business that offers a uniquely valuable service.

We rarely find a business that sets self-imposed deadlines and consistently achieves them.

We rarely find a business that under-promises with its marketing messages.

The opportunity

What’s even rarer, is to find a business doing all [or even most] of the above. When we do, they attract our attention, they earn our custom and they gain our loyalty. Plus, we tell everyone about them. That’s a massively valuable combination.

It’s important to remember that everything your business does is marketing; an opportunity for you to create a powerful, commercial impact.

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Better clients, bigger fees, less competition

By Jim Connolly | Published on February 9, 2023

Better clients, bigger fees, less competition

Are you struggling to get noticed by great prospective customers? Are you attracting too many price-sensitive enquiries? If so, you’re not alone. This easy to fix issue is one of the most common in marketing.

Easy to fix?

Yes. We know exactly why it happens and how to fix it.

Here’s what you need to know, along with 10 examples to get you started.

Here’s why the problem happens

When competing products or services seem similar, price becomes the obvious way to determine value. As such, there’s little, if any, motivation for someone to pay more. In this common scenario, the lowest price looks like the best deal.

Sure, they “may” go for the 2nd or 3rd lowest price, hoping to insulate themselves from scammers or low quality goods or services. The key thing is that at this point, they’re price shopping. And you’re now competing on price.

Here’s how to fix it (including examples)

A proven way to totally overcome this problem, is through developing something I call meaningful value.

Meaningful value is when you take what the marketplace expects from someone in your industry, and then improve upon it in a radical, meaningful way.

By default, any product or service with meaningful value has to be radically different from what’s expected. That’s what gives it meaning and elevates it from being average. This automatically places you in a unique position.

A position, where everyone is talking about you.

A position where a growing number of people know your name or the name of your business.

A position, where you’re no longer competing on price, because your offering has no comparative competition!

What might this look like?

  1. A service that comes with a 125% money-back guarantee.
  2. A product that’s provably safer than anything in its category.
  3. A product that’s 50% lighter than the industry leader.
  4. A service that’s designed from the ground up, around the unique needs of each client.
  5. A product that’s the only one in its class, to be made from 100% renewable sources.
  6. A product that’s part of a numbered, limited edition.
  7. A service that’s 3 times faster than the industry leader.
  8. A product that’s far longer lasting than anything in its niche.
  9. A service that’s massively more extensive than anything else available to your marketplace.
  10. A product that’s clearly the most energy efficient in its class.

Those ideas are just food for thought. They’re simply examples to demonstrate the ‘base line’ required, for your products or services to stand out as being of meaningfully more value, than your marketplace expects.

Be sure to invest the time and effort required, to create something special. Marginal improvements have marginal impact. They won’t elevate your offering to the point where you have no comparative competition.

Go on. Let your creativity run wild. And aim for maximum impact.

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Don’t rush the process

By Jim Connolly | Published on February 7, 2023

don't rush the process

One of the best pieces of business advice I ever received, is just 4 words long. And today I’m going to share it with you, so you can apply it to your marketing. It’s simply this: Don’t rush the process.

I know. Without a little context, it doesn’t sound particularly useful. But over the years it’s helped my clients achieve amazing results.

Don’t rush the process (with context)

Business owners tend to be a pretty motivated bunch. We have to be, right? Not only are we motivated, we also believe in the value of our product or service. When you combine motivation with belief, you create a potent mix. An essential, high energy blend that keeps us moving forward and inspires us to persist even when things are tough.

And that’s great!

However.

Sometimes that mix of belief and motivation can work against us.

Really?

Yes, really.

For example, we speak with a prospect and immediately see that our product or service is the perfect match for them. We’re now eager to help them make the right decision.

Here’s the thing.

There’s a thin line between encouraging someone to make the right decision, and rushing someone to decide.

When that line is crossed, it seriously damages how the prospect feels about us. It quickly lowers their confidence, creates uncertainty and makes them feel extremely apprehensive.

How to avoid this, before it happens!

Based on almost 30 years of experience and observations, I’ve found that this is most likely to be a problem during the follow-up process.

You need to be very mindful regarding how soon and how often you follow-up with an email or call. That’s because there isn’t a universally ideal time or frequency. Different industries and different cultures have different expectations. So, you’ll need to test and measure. Take into account things like the size of the decision your prospect is making financially, plus the number of people involved with the decision-making process, the size of the overall risk, etc.

Don’t rush the other processes

Obviously, the ‘don’t rush the process‘ advice has much wider marketing utility than I’ve mentioned here. It holds true for everything, from building rapport, copywriting, outreach and growing a valuable network, to developing new products, adjusting your pricing and hiring team members.

Important note: Don’t confuse rushing the process with being appropriately proactive.

There are times when we need to be swift. To move quickly. Most opportunities in life and business come with a use-by date. If we take too long, we’re often too late.

The advice is don’t rush the process.

Fast is fine.

Too fast is rushing.

I hope you find this idea useful. More importantly, I hope you do something with it.

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How to make decisions, like the world’s top entrepreneurs

By Jim Connolly | Published on February 6, 2023

decision making entrepreneur

The best decisions you ever made all had one thing in common. Can you guess what it was?

It’s simply this. They were big decisions. All of them.

Think about it: The decision to start a family, to buy a home, to start a business or change careers… these decisions are huge. They’re life changing. And they were risky, because none of them came to you with any guarantee of success.

The same is true in business.

Major success only comes after you’ve made breakthrough decisions. And breakthrough decisions are big. Big enough to break through the challenges that are holding your business back.

Decision making and risk

Every big business decision comes with what seems like an equally big risk attached. At least, that’s how it feels at the time. However, the riskiest thing any business owner can do is to try and avoid such risks. By seeking to avoid risks, they actually avoid opportunities.

In working with business owners, I find that ongoing business problems can always be traced back to a big decision, which is being avoided.

It looks something like this.

  • They know there’s a persistent or recurring problem in their business.
  • They also know something needs to be done about it.
  • The decision to do what’s required, usually to make a significant change, feels too risky.
  • So, they decide not to do what’s required.
  • Instead, they do something that seems easier.
  • Naturally, their problem persists.
  • The business continues to struggle.

The entrepreneurial mindset

One hundred percent of the most successful businesses, in every niche, are directed by people with an entrepreneurial mindset. That’s because entrepreneurs evaluate risk in a massively more effective way.

Entrepreneurs know that letting a problem persist is always riskier than making the necessary decision. They know that ignoring the black smoke bellowing from the rear of a car doesn’t make the problem go away. It only makes things worse. And that ignoring a business problem doesn’t make the business problem go away. It only makes things worse.

Interestingly, the entrepreneur is still avoiding risk. All that changes, is what they attach risk to. They attach risk correctly, make far better decisions and achieve far better results.

In short, if you want the right results for your business, you need to make the right decisions for your business. And if your business isn’t performing the way it should, it’s because there’s an urgent decision you need to make.

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Start with the end in mind

By Jim Connolly | Published on January 28, 2023

start with the end in mind

Small business owners come to me regularly, asking for something they don’t want and they don’t need. I’m sharing this with you, because it’s a symptom of a problem and you’re probably making it, too!

Here it is. Plus how you can avoid it.

First, here are some examples of dangerously misleading statements. I see these pretty-much every day from small business owners.

  • I need more leads for our sales team.
  • I need more enquiries from my website.
  • I need more social media followers.
  • I need more traffic to my website.

They’re wrong!

One hundred percent, provably wrong.

More sales leads, additional client enquiries, bigger social networks and more website traffic are not their desired outcomes. That’s because they’re not end results. What business owners actually need, is more customers, higher profits, bigger contracts, higher revenues or more sales, etc.

The challenge with searching for the wrong thing, is that it will lead you down the wrong path. You’ll ask the wrong questions, get the wrong answers and end up with the wrong outcomes.

Start with the end in mind

This means you need to decide what your desired outcome is. In other words, determine exactly what you need your business to achieve. Focus on your desired end point and NOT on a particular process or marketing strategy.

Here’s an example of exactly what I mean.

I was thinking of a business owner earlier, who decided to start with the end in mind. Sarah identified a contact who owned a business that offered a complimentary, non-conflicting service to hers. They agreed to do some joint ventures. Sarah achieved 7-years worth of business growth in just 11 months. Previous to using this idea, she’d wasted years doing what everyone else does.

Start with the end in mind. It will help you get your marketing on the right track and ensure you’re aiming for the correct targets.

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What’s really stopping you?

By Jim Connolly | Published on January 26, 2023

what's really stopping you, what's stopping you?

Everything you need in order to achieve every goal you have for your business is out there.

Everything.

All the clients you need are out there. And so are the people who already have trusted, direct access to your prospective clients. Once they recommend you to your prospective clients, a huge subset will quickly hire you. Far more than you can handle, though. So, only accept enough of them to smash your targets.

All the contacts you need are out there. And they’re easier to connect with than at any time in history.

All the money you need is out there. And you have multiple ways to access it. Yes, the banks are full of money. The thing is, there are a lot of wealthy people right now, who are getting terrible returns on their investment portfolio. Wealthy investors have deep pockets, brave hearts and big ears.

All the answers to all the challenges you’re facing are out there. And the people with your answers will save you years of wasted time, years of wasted opportunity and years of ‘getting by’ when you should be living your best life.

Now ask yourself, seriously, what’s really stopping you?

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Want better advertising results? Read this

By Jim Connolly | Published on January 24, 2023

Advertising not working, marketing ads

A lot of small business owners spend a lot of money on advertising. Often with pretty poor results. So, I put this together to help you avoid the most common advertising mistakes.

Here they are in no particular order.

  • You’re using brand advertising (ads that contain no obvious call to action), when you should be using direct response advertising (ads that contain a direct call to action). Almost all small businesses should use direct response.
  • You’re advertising on a platform your prospects don’t use / don’t pay attention to.
  • Your advertising is online, when it should be in print media. Or the other way around.
  • You’re buying advertising on platforms that people don’t trust, rather than advertising on highly trusted websites, podcasts, etc.
  • You’re advertising at the wrong time in your prospective client’s (or customer’s) buying cycle.
  • You’re advertising to get maximum clickthroughs, rather than targeted clickthroughs from actual prospects.
  • Your advertisements are not written by a proven copywriter.
  • You’re advertising a product or service, which people prefer to buy via the recommendation of a friend.
  • Your advertisements are bought based on what they cost, rather than their potential effectiveness.
  • Your advertisements are in places where lots of your competitors are advertising.

There are lots more common reasons why advertising doesn’t work.

For example, your advertising message is irrelevant to your target prospect, or it’s lacking in targeted motivation, or it points to a poorly converting landing page, or it points to a landing page that loads too slowly, or the special whatever you’re offering isn’t as special as you think, or it explains too much, or it sounds too similar to an advertisement they’ve already clicked on, or it sounds too good to be true, or your target prospects are privacy conscious and your website requires cookies, or you are not bidding for your advertisements correctly, or your advertisement is reaching just a fraction of the number of people you think it is… seriously, I could go on and on, but you get the drift.

In most cases, small and medium-sized business advertising makes lots of these mistakes simultaneously. These mistakes are more damaging than the individual damage each one causes.

That’s because they compound together. Think of compound interest, but working in reverse.

Do you even need paid advertisements?

For many small and medium-sized businesses, their biggest advertising mistake is that they’re buying them in the first place! I don’t buy advertisements. My clients have no need to buy them either. It’s an increasingly expensive, complex game. And you don’t need to play. It’s just one form of marketing.

I hope you found this useful, my friend.

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Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

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