Jim Connolly Marketing

  • Home
  • About
    • About Jim Connolly
    • Jim’s small business marketing newsletter
    • Top Marketing Tips for 2026
    • Privacy Policy
    • How I use cookies
    • Contact
    • Disclosure
  • Let’s Grow Your Business

Social Media Marketing: A lesson from angry customers

By Jim Connolly | June 22, 2014

marketing tips, marketing ideas, sales

An unhappy customer today has enormous power. Think about it:

  • She can take her issue to Facebook or Twitter and tell 500 people how badly she was treated.
  • Some of those people will reshare her story, and within no time, 5000 people could be talking about it.
  • Then, some of those people will reshare her story too. Before you know it, 50000 or 100000 people could be sharing her story.

Isn’t that wonderful?

Same tools — different use

You see, the same tools that customers use to share their anger, can be used to share their delight.

So, make it a habit to go out of your way to delight your customers. Look for opportunities to leave them open-mouthed in happy amazement.

They already have the tools to tell the world how great you are. What they need from you, is a story worth sharing!

Tip: Here are some ideas and examples of how to delight your customers.

Internet Marketing: Aim for meaning, not traffic!

By Jim Connolly | June 21, 2014

Content Marketing, copywriting, coppy, writing

Would you like to turn your website or blog into a massively valuable asset for your business? If you just answered ‘yes’, it’s entirely possible you will need to change the way you think about Internet traffic or visitors and page views.

Allow me to explain.

The thing about traffic

Here’s what we know:

Internet Traffic doesn’t buy from you or hire you. No. It’s engaged people, who buy from you or hire you.

The challenge here, is that almost every blogger or small business owner is fixated with traffic. They have not yet figured out that 10 engaged readers, are of more value to their business, than 10000 people who only visited their site because of a click-bait headline or the latest, meaningless infographic.

As a result, we see people writing blog post after blog post, with titles like, “50 Magical Facts You Probably Never Knew About Marketing – number 17 will make you cry!”, etc. People click the title, then leave. These bloggers then wonder why they get traffic, but no connection… no sales, business leads or subscribers. They think they have a conversion problem, when it’s their whole, traffic first approach, which is screwed.

There’s a place for list-based blog posts. I use them myself. However, they should be part of what you do — not the whole picture. Yes, you absolutely should write attention grabbing titles or headlines, but they must then be supported by content that fulfils the promise made by the AMAZING title.

In a nutshell: List posts and sensationalist, keyword-weighted posts and articles attract clicks… but without substance, they do not attract clients.

So, what is the answer?

Aim for meaning, rather than traffic!

Take a look at the titles below. They are the 10 most recent posts on Seth Godin’s blog – which is also the world’s most influential marketing site.

  1. There are Kracos.
  2. In search of meaningful.
  3. Most likely to succeed.
  4. The panda and the bicycle.
  5. Micro marketing and the called bluff.
  6. Worldview and stories.
  7. Even better than an app?
  8. Are you solving a problem or creating a problem?
  9. What if you could love what you get paid for?
  10. It’s not about you.

You will immediately notice that the titles are interesting, not sensational. They are honest titles, which treat his readers with respect. Paradoxically, the honesty of those titles makes them stand out among an ocean of click bait titles. And yes, the posts are always of value, which causes his readers to return and share his work with their friends.

What do you want from your site: Traffic or business?

It’s important to have goals for your website or blog, which are consistent with your business goals. For example, would 1000 more drive-by readers a day actually help your business in a meaningful way?

If what you really want from your site is a regular stream of high quality sales or client inquiries, stop trying to attract drive-by traffic with drive-by content.

Instead, aim to be useful and engaging. Showcase your expertise to your marketplace, by sharing valuable information in a compelling way. They will share your work with like-minded people, helping you reach more prospective clients or customers. Your readership will grow. You will be building a community or tribe, which increases in value all the time.

That’s where the value is — not chasing drive-by traffic!

4 Tips to attract more clients and customers from your website

By Jim Connolly | April 21, 2014

marketing tips, marketing ideas, sales

Is your website a lead generating machine for your business? If not, here are 3 places to focus on for better results.

  1. Your web designer may have created a beautifully designed site, but left out key elements, to make the design easier on the eye. I regularly see wonderful looking sites, which have all the main conversion elements missing or in the wrong place.
  2. Did you write the content yourself? If you did, the great news is you can probably improve your conversion rate by hundreds of percent, by hiring a proven, expert copywriter. I can help you.
  3. Do you sell, sell, sell? Stop that. Seriously. Use your site to showcase your expertise and experience. Aim to be useful and approachable. Remember, people skip through the ads. Put the marketing pages of your site where they can be seen. Link to them, from pages or posts, which provide lots of free, useful information. If your site is largely just selling what you do, people will leave just as soon as they arrive.

I hope there’s at least one idea there, which inspires you to improve the effectiveness of your site.

Tip: Are you one question away from 10,000 daily readers?

How to build a extremely valuable list, without a newsletter

By Jim Connolly | April 19, 2014

list building, newsletter

If you want to build a huge, extremely valuable list, this post is just for you.

I get emails every day from people, who thank me for my free marketing newsletter. Some of you will find that odd, as I don’t publish a newsletter.

So, why does this happen?

Simple: I give people the option to read this blog, via a free email subscription. As a result, thousands of people get an email with the content of my latest blog post. These emails look and read just like a newsletter.

I suggest you consider doing the same.

Here’s why!

There’s a reason Seth Godin, the world’s most read marketing expert, also uses this approach rather than a newsletter. It’s an extremely powerful way to build a great, super-connected community of readers.

For example:

  • The blog (online) version of your posts get shared on social networks. Yes, this is technically possible with newsletters, but shares of blog posts are far, far more popular. People can then see your work and subscribe to it, knowing exactly what to expect. Newsletters are often little more than thinly disguised sales pitches and people are savvy to this.
  • The blog version of your posts get crawled by search engines.
  • Your blog posts can be found using search engines, when people need the information you provide.
    • These Top Marketing Tips attract traffic from search engines all day. A subset of these readers subscribe to the email version of the blog. It’s a list-builder all by itself, which grows the list all day every day. Again, because it shows people exactly what to expect, a far higher percentage will subscribe, than if I offered a newsletter.

Which is the best route for you?

If your newsletter is mainly special offers and promotions, a dedicated newsletter, marketed via your blog is a better option.

Otherwise, I strongly suggest you consider the benefits of offering a high quality, email edition of your blog posts instead.

  • It costs the same as a newsletter costs to send.
  • It’s a quicker way to build your list, for all the reasons already mentioned.
  • You don’t have to invest time writing a newsletter.

BONUS: It may also motivate you to publish blog posts more often, which will help your reputation, your reach, your authority AND your reader list… to grow!

Are you teaching people to ignore your marketing?

By Jim Connolly | April 17, 2014

Every piece of marketing material is created from 1 of the following 2 mindsets.

  1. I wrote this, so now I need you to read it.
  2. There’s something you need to know, so I wrote it.

The first approach is selfish. It’s focused on the needs of the writer, not the reader. It’s noise, not value. People ignore these selfish messages.

The second approach is contribution focused. It’s about giving value to the reader. This unselfish approach is so rare that when people see it, it captures their attention and grabs their interest.

Whether you know it or not, every message you send fits into one of those 2 categories. You are either training people to filter you OUT or tune you IN.

Choose wisely.

Is your site ready for the fastest growing group of Internet users?

By Jim Connolly | April 10, 2014

In this article, I’m going to share maybe the fastest way to improve the results you get from your website or blog. I’m also going to share 2 great, free tools with you.

First, I need to ask you a question: How does your blog or website look on a mobile device?

Many of your prospective clients or customers will be accessing your site using phones or tablets. That number is set to rise, as PC sales drop and mobile devices increase in popularity. If your site is deliberately designed for mobile devices, that’s fine. However, if it isn’t, a poor mobile experience will cost you a fortune in lost client inquiries or sales.

Here are 2 useful, free tools to help you get it right.

How to see what your site looks like on popular mobile devices

Thankfully, there are a number of free online tools, which show you what your site looks like on mobile devices. Screenfly by Quicktools is a good example. You simply enter the address of your site and then click the various options in the menu bar, to see what your site looks like on different, popular phones and tablets.

A few things to look out for:

  • Your site should offer mobile readers clear, easy to read text and mobile friendly buttons.
  • Readers shouldn’t need to scroll from left to right, in order to read your mobile content.
  • Your header image should not be cropped.
  • Your navigation bar should be easy to read and easy to click.

Everything should be displayed so that it’s accessible and clear.

How fast does your site load?

People expect sites to load quickly and correctly. This is especially the case when using a mobile device, when they will often be looking for specific information, fast. If your site takes too long to load, you will be losing readers before they even see your site or read what you have to say.

Google has a tool you can use, which will show you how quickly your site loads on mobile devices as well as regular computers. The Google Page Speed Insights tool will grade your site from 1 to 100 — the faster your site, the higher your score. However, what makes this tool extremely useful is that it tells you where your site needs to improve and offers advice on how to make the changes required.

In short: If your website or blog isn’t delivering a great mobile experience, it’s losing you business. The only question is how much.

  • « Previous Page
  • 1
  • …
  • 21
  • 22
  • 23
  • 24
  • 25
  • …
  • 60
  • Next Page »

Creative Marketing Tips

Get my best ideas delivered direct to your inbox. Just add your email below.

You can unsubscribe at any time. I respect your privacy.

Jim Connolly

Hi! I'm Jim Connolly and I use creative marketing to help small business owners increase sales, boost profits and build amazing businesses. Read more here.

Featured by

marketing advice, marketing help

Categories

  • AI (7)
  • Blogging (407)
  • Business development (493)
  • Copywriting (307)
  • Creative Marketing (1,668)
  • Email marketing & mail shots (187)
  • Professional development (545)
  • Social media marketing (358)

Hosting provider

20i hosting

Search

Recent posts

  • Sign your work. Grow your business August 17, 2026
  • Get creative: Let others market your business for free! August 7, 2026
  • Traditional marketing is dead July 27, 2026
  • The stupid game July 13, 2026
  • Hey! Not so fast! July 6, 2026
  • How to get your fees right June 23, 2026
  • A 3 shot espresso for your business June 17, 2026
  • Unproductive? You’re probably just bored June 12, 2026
  • Make AI grow your business June 8, 2026
  • It motivates people to take action, now June 4, 2026
  • Is your business one of the 50% that prospects now avoid? Probably! May 30, 2026
  • Give your best ideas away for free. Here’s why May 12, 2026
  • AI is wiping out your competitors. Now take their market share May 5, 2026
  • Powerful words for your marketing toolbox. Part 2 April 29, 2026
  • Your social media is sending an important message April 27, 2026
  • When was the last time? April 23, 2026
  • Jim, why are my sales numbers down? April 20, 2026
  • The secret sauce you were looking for, is here April 15, 2026
  • A few things worth learning, from the top small businesses April 9, 2026
  • Be optimistic. Because all this is true April 2, 2026

Creative Thinking?

My Creative Thinking Website
  • Home
  • About
  • Let’s Grow Your Business

Copyright © 2026 Jim Connolly