Jim Connolly Marketing

Knowing and doing

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There has never been easier access to information. With an internet connection and a search engine, we can find answers to even complex business problems in no time. And let’s not forget the plethora of online courses and classes on just about every subject.

As such, the challenge business owners face today is not in finding the answers they need. Their challenge is to motivate themselves to actually capitalise on that knowledge. To take action.

In a recent article about how business will change in 2019, Isabelle Roughol, senior editor-at-large at LinkedIn, wrote:

“Learning isn’t enough; professionals will focus on doing. After the explosion of the online learning sector, our heads are full of all those classes we’ve been taking. But what are we doing with this newfound knowledge?”

There’s clearly a huge opportunity here, for business owners who eagerly seek to get moving and put all that education into play, whilst their competitors are stuck in a perpetual learning-not-doing loop.

Knowledge without application is of very limited commercial value. The balance we need to achieve is to never stop learning, and to do something productive with what we’ve learned. That’s why we find again and again that in business, the winners get moving.

What is the feast or famine cycle & how to beat it!

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feast famine cycle, what is, feast famine problem

The first thing to know about the feast or famine cycle, is that it isn’t a feast or famine problem.

It’s a symptom.

A symptom of a marketing problem.

What is the feast or famine cycle?

The feast or famine cycle is what happens when a business owner lacks control of their turnover and profits, because of ineffective or non-existent marketing.

It’s impossible to build a successful business until you break that cycle.

That’s because a lack of control over the lifeblood of your business, means you’re unable to plan ahead. You’re unable to forecast because all you know for sure, is there will be more uncertainty. So, you anxiously wait for the next feast. You hope things will improve, but you don’t know exactly what to do, to make things improve. It’s like playing a stressful game of roulette with your livelihood.

When the future of a business is out of the owners hands, they need to retake control.

Here’s the solution to this extremely common marketing problem.

Controlling the feast or famine cycle

The first step in solving any problem, is to identify what the problem is. And this one is easy. In this case, the business owner has a marketing problem, which can be resolved with effective marketing. Effective marketing allows you to attract the customers or clients you need, based on your business goals. This then lets you plan ahead with confidence and look to the future with excitement, rather than apprehension.

It’s how all successful business owners operate.

Now for the REAL challenge

Knowing what your problem is and how to resolve it is one thing. Actually deciding to resolve it is something else. This is why one of the biggest factors in your future success isn’t what you know… but what you decide to do with that knowledge.

In short, the feast or famine cycle is a sign you need to start taking your marketing seriously. And it’s a sign that business owners ignore at their peril.

How to do more of your very best work

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do your best work, content marketing, creativity

I recently looked at my most popular blog posts from the past 6 months year. And once again, literally none of the top 10 posts are what I’d consider my best. Not a single thing I sweated artistic bullets over got the response I expected.

It reminded me of a wonderful process I discovered, which I’m going to share with you. It’s a very simple way to regularly produce your best work.

First, I’m going to quickly unpack why the top 10 posts were unexpected hits.

  1. We can’t always predict that a piece of work will be a smash hit. This is true even if we spend lots of time refining it, to make it ‘perfect’.
  2. If we focus on perfectionism, we’ll very seldom produce our best work. In this example, none of those top posts would have been published.
  3. This means we’ll fail to be productive AND fail to ship our most valuable projects.

How the top producers operate

Here’s how I’ve found the most productive people operate. It’s a process I’ve followed for years and it’s spectacularly simple. It looks like this.

They decide what they want the outcome to be. They then write it down. They include a deadline. Finally, when the work meets their criteria, they ship it.

That’s it. Just make sure that perfection isn’t part of your criteria!

When the project is complex, they write the outcome down in detail. You don’t need that level of attention for something as basic as a newsletter, blog post, etc.

For example, my desired outcome for everything I share with you, is that it needs to be useful. That outcome is what gave me the freedom to publish those top performing posts. They were useful. Not perfect. Just useful. So, they were published.

I hope you found this imperfect post useful, my friend.

The misfit who owned his competitors

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marketing, creativity, misfit

I spoke about the importance of creative marketing yesterday. I also promised to give you some examples.

This one is an absolute gem!

It’s all about Edwin and how he owned his marketplace. Plus, the secret of his success. A secret which can be applied to your business.

Edwin was the busiest and best-known photographer in the town where I grew up. He had a very unique sense of fashion, often wearing an elaborate hat and super-bright jacket, with contrasting waistcoat and the weirdest shoes you can imagine. He drove to meet his prospective clients in a classic 1950’s Ford, or riding his equally old motorcycle (complete with goggles). He stood out a mile. He looked like an artist. And everyone hired him, despite his high fees.

Did you notice something missing from Edwin’s description?

At no point did I mention how good his photos were. Having seen his work, it certainly looked professional… just like the vast majority of experienced, professional photographers.

What set Edwin apart from the competition, was that he used creativity to stand out. He built a brand around his services. And in doing so, he developed a whole experience around hiring him. His customers would get bragging rights, just because THEY hired Edwin for their wedding, family photos or corporate work. He gave them a story worth sharing, and they told everyone.

If people wanted to hire another local photographer, capable of equally good work, there was a ton to choose from, and for far lower fees. However, when they wanted to hire Edwin, Edwin got hired and he was paid Edwin rates.

The takeaway from Edwin’s story

The most commercially successful; accountant, lawyer, architect, coach, consultant, designer, photographer, hair stylist, doctor, etc., is very seldom the best or the most qualified or the most experienced.

That’s because there’s a HUGE difference between being the best-selling, and being the best.

So, step away from the pack. Stop marketing your services like your competitors and apply real creativity.

Because every piece of marketing you do, which falls in line with your prospective customer’s expectations, is simply camouflaging you and hurting your business.

Battling blindness and making mistakes

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Please note: Today’s post includes a little about my 18-month battle with blindness.

Have you ever noticed someone making an obvious mistake, then realised YOU were making the same mistake?

Well, it just happened to me. Ouch!

Here’s what happened, along with a second mistake I’ve been making, which is why you don’t know I’ve been battling blindness for 18-months.

How I spotted my first mistake

I was watching a Youtube video. Well, I tried to. That’s to say, I needed to fast-forward almost 6 minutes, before the speaker started to talk. The video was a conference keynote. And it followed an all-too common path.

  • It started with a guy walking on stage.
  • The guy then introduced a woman, whose job was to introduce the speaker.
  • The woman walked on stage.
  • She thanked the guy who introduced her.
  • She then introduced the speaker.
  • Finally, the speaker was rolled out and started their talk.

Those first 2 people weren’t pitching anything. They didn’t have anything to say. They were there simply because they wanted to be on stage. This was especially the case with the second presenter, whose introduction was actually longer than the introduction she gave the keynote speaker. Her job title suggested she was senior enough in their organisation, to make it happen.

Here’s the thing: People who attend a keynote are there to watch or listen to the keynote speaker. Literally no one is interested in the person who presents the speaker or the person who presents the person who presents the speaker. A brief introduction to the speaker is all that was required. The 6 minutes of nonsense before the keynote was indulgent, selfish and unnecessary.

So, how did I make the same mistake?

Just as I was considering how self-indulgent the nonsense was before that keynote, I realised I do the same. Right here on Jim’s Marketing Blog. Here’s how my self-indulgence manifests:

  • There are posts I publish, because I’m motivated to share something I think you’ll find useful. That’s as it should be.
  • However, there are also posts I publish, because it’s been a few days since I published anything. Often, the value of these posts is less than you deserve.

I only realised the drop in quality of those ‘better publish something’ posts, after spending a whole day, reflecting on the blog. (I spent all of yesterday, trying to find ways to make it more useful to you in 2019).

I then identified something else, that’s been missing from my work for a very long time.

My second (and bigger) mistake

Over the past 3 or 4 years, my posts have become less personal. I use almost none of my own images or photos any more (unlike today). I use very few of my own stories. I share very few of the resources I find useful; books, videos, articles, podcasts, etc. So, the blog has become too sterile / synthetic.

This realisation came when I suddenly remembered that I haven’t mentioned, even once, a huge part of my life since June 2017.

Unless you follow me on Twitter or know me, you’ll have no idea that I’ve spent almost 18-months battling diabetes-related blindness. Actually, you won’t even know I was diagnosed with Type 2 diabetes in May 2016. I didn’t mention that, either.

I’ve had multiple surgeries. Initially, the diagnosis was bad. Very bad. But after reversing my diabetes (my blood is perfectly normal now and I take no medication), the vision has responded well. On Christmas Eve, I had my latest eye scans done and was told my eyes are now self-healing, no additional damage is likely to occur and I should be fine.

It was a great Christmas present. Blindness is no longer on the horizon.

My point is that I regularly mention this on Twitter. But it never occurred to me that readers may want to know. And all because I allowed the blog to become too impersonal.

Moving forward, I’m going to work hard on improving those 2 areas. You’ll no longer hear from me just because ‘it’s been a while’ and when you do, I promise to make it a lot more human.

If you’ve read this far, thank you. I’ll do better in 2019!

Success 101: No one starts at the finish line

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It’s true. No one starts at the finish line.

But that’s perfectly fine. Because our task as business owners is to cross the finish line. Not start there.

Yes, it’s essential to get started. But it’s not enough. Anyone can start a project, work on an idea or set a goal.

However, success comes to those who:

I often hear from business owners, who are excited about an idea they have. When I speak with them a few months later, they’re excited by a new, idea.

Their previous idea was abandoned, when the initial excitement was replaced with the reality of the focused work required, to bring their idea to fruition. So, they’re now excited about their new, new idea. And a few months later still, it’s the new, new, new idea that has their attention.

(Tip: Read this – Steve Jobs and The Power of Focus).

Before we start anything, we need to commit. We need to commit whatever is required to cross the finish line.

Because ultimately my friend, our commercial success will be determined by the things we finish. Not the things we start.