Social media marketing Archives - Page 3 of 18

Agility is the new growth

By Jim Connolly | May 6, 2020

Since the start of the pandemic, I’ve written a lot about the need for business owners to adopt agile thinking. So it may come as a surprise that the title of today’s post is taken from Matthieu Pellerin, the founder and head of Google’s Growth Lab.

Pellerin wrote a very interesting post yesterday, Inside Google Marketing: Agility is the new growth. In it, he generously shares what he’s seeing, regarding changes required when marketing during the coronavirus pandemic. I found the following quote especially interesting:

“Our raison d’être continues to be driving responsible and sustainable growth, but we’re now operating under a new mantra of ‘organisational agility’.”

Whilst his post focuses on what his team at Google are doing, there’s clearly a core message we can all benefit from.

The needs, wants and situation of your clients and prospective clients is changing rapidly. In some cases, daily. Your marketing messaging needs to be just as agile, if you want to be as useful, valuable and relevant to them as possible. This includes your email marketing, website content, blog posts, social networking updates and vlogging, etc.

You simply cannot expect a pre-pandemic marketing message to strike the correct tone. Pellerin gives an example of just how important he believes it is, to get agile and move fast:

“We readjust these plans regularly and continue to switch resources as needed. Our key product priorities are shifting at lightning speed”.

Next steps

If, like many people reading this, you’re getting fewer sales or new client enquiries, check the messaging you’re using. If it fails to address the new and evolving priorities of your marketplace, it will also fail to deliver the results you need.

Whenever possible, hire a professional marketing copywriter to create compelling, relevant content for you. If that’s not within your budget, do something yourself. And in either case, review the message at least every 7 days. Sooner if it isn’t generating the results you need.

Yes, this means spending more time on your marketing. However, an agile situation demands an equally agile response.

Front of mind?

By Jim Connolly | April 11, 2020

Photo: Shutterstock.

So, what does front of mind mean? In this article I’ll explain the meaning and also provide you with some powerful examples we have all been very aware of.

Since the start of last year, many of the companies, organizations and brands that were front of mind (sometimes called top of mind), have now been replaced. The 2020 coronavirus pandemic changed everything and we saw different brands respond very differently with their marketing. It was a great example of what front of mind means, and how it works.

What does “Front of mind” mean?

It’s generally used to describe the first person or brand that comes to mind, when someone thinks about a topic. For example, if I ask you to give me the name of a social network and you reply with “Facebook”, then Facebook is currently front of mind for you, among social networking brands.

One of your key marketing tasks as a business owner, is to occupy the front of mind position in your marketplace. When they need whatever you provide or need help from someone in your industry, your name needs to pop into their mind first.

If they think of 2 or 3 competitors before you, you’re way less likely to get an enquiry.

A recent example of how front of mind works, and can change, came from the way businesses responded to the coronavirus. Their reaction fit into one of the following three groups.

1. Some carried on as if nothing had happened

They were unsure what to do, so they just did what they’d always done. This made them utterly irrelevant to the new needs and wants of their marketplace. They quickly faded in prominence, in the mind of their existing clients – – let alone the minds of those who would have been their future clients.

2. Some made an announcement, then went quiet

This group saw other providers making a statement about COVID-19, so they did the same. They then reverted back as if it was business as usual, like those in the previous group. And they too saw their businesses or brands fade in the mind of their marketplace.

3. Some adapted to the challenges of the coronavirus

This group increased the relevance and frequency of their marketing messaging. They looked at the new needs and new wants of their marketplace and adapted accordingly.

Interestingly, this group included the largest of corporations and the smallest of small businesses.

For example.

Coca Cola started to use their Twitter account exclusively to share coronavirus advice and promote charities, to over 3 million followers.
I live in a small village where a local taxi driver switched his business, to exclusively focus on delivering shopping, hot food, medicines and other supplies to high-risk people. He’s now the best known taxi driver in the area and has an army of super loyal customers.
In the marketplace they serve, those 2 very different businesses became front of mind.

Businesses in that 3rd group were keenly seeking out ways to proactively connect with, and be helpful to, the community they served. They used social networks, newsletters, blogs, vlogs or podcasts etc., to share useful, relevant information and they thrived as a result.

And they naturally became front of mind!

The situation in 2020 / 2021 saw lots of new brands become front of mind, and many have managed to retain the position. The key is to remember that there are opportunities in every economy, and under every kind of service conditions, to take our businesses to the front of our marketplace’s mind.

Viral marketing 101

By Jim Connolly | September 24, 2018

Every piece of viral marketing you’ve ever experienced, consisted of 2 things.

It went to you. (You received it).
It went through you. (You shared it with your friends or contacts).

For both of those to happen, your marketing message or story, needs to be easy to share and remarkable in some way.

How easy is it?

The marketing message from Kentucky Fried Chicken is simple. Just 3 words long. Finger lickin’ good. That’s easy to remember and easy to share. Regardless of what you or I may think of their food, they’ve given their most dedicated customers a simple message, which speaks powerfully about the taste of their food.

The marketing message from Apple is even easier to share. When someone is using one of their products in public, there’s a highly visible Apple logo pointing at everyone who can see them. Until recently, the Apple logo on MacBook Pro and MacBook Air models was illuminated on the lid. Today, those logo’s are (like those on their phones) highly polished mirrors.

How remarkable is it?

Remember Jennie? I wrote about her recently. Jennie knows I take lots of handwritten notes. When she discovered a note-taking app that did everything she wanted, and more, she emailed me. She also told all her friends about it. Jennie’s remarkable experience turned her from a customer into a raving advocate.

When Greg recommends my services to his friends, he tells them; “Jim doubled our turnover in 5 months”. Greg’s success was remarkable to him, so he shares it. His experience of my work is what motivates him. And his message is just 7 words long, meaning it’s easy to share.

Why not take some time today, to consider how you can make it easier for your message to go to people and through people. Consider how clear your message is. And how remarkable it is. Then look for ways to improve it as much as you can. It’s impossible to overstate the power of clear, easy to share, remarkable stories.

I feel like I already know you

By Jim Connolly | August 1, 2018

I’d like to share a short, easy to understand, yet extremely valuable idea with you today. It’s all about attracting high quality leads on a very regular basis.

I was prompted to write this, after some emails I received this morning. As usual, a number of them contained a version of the following statement: I feel like I already know you. These emails were from people I’ve never met. In each case, they were referring to knowing me via the ideas I share, either on my blog or the email version of the blog.

Why am I telling you this?

What this means for you and your business

Now imagine that instead of me receiving those highly targeted, premium quality leads, it was YOU.

You received them. With more tomorrow, the next day and the next. More leads than you need. And all from people who feel like they know you. People who know your work. People whose attention you have. People who already trust you. (Think about that for a moment).

This opportunity is open to you. Wide open. It requires a couple of things.

You’ll need to generously, regularly share valuable information. Information so useful, that people will eagerly want to receive it and share it.
You’ll need to accept that no matter how great your information is, very few people will take notice at the beginning. Which is fine. Because all you need are your first 10 people. They’ll share your stuff with 10 like-minded friends. Now you’re at 100, which becomes 1000 or 10000 or 100000. If you stick with it.

That second part is where most people fail.

They invest time and effort for weeks, sometimes months, and see little audience growth. They get demotivated. Then quit. Largely because they have been given incorrect expectations of how growing an audience actually works. Despite what many content marketing gurus say, building a valuable audience takes time. It requires patience and commitment.

Focus on the 10

The key is to focus ONLY on earning the attention and trust of those first 10 people. Turn up regularly and give them your best ideas (not sales pitches or advertisements). As long as the information you share is useful enough and you turn up regularly enough, your audience will grow. And the growth accelerates as more people subscribe. When I started my blog, it took me an age to get my first 100 readers. Today, I can get that many in 24 hours. So, stick with it.

I hope you found this information useful. But more importantly, I hope it inspires you to build an extremely valuable community.

Agile Thinking: A new mindset for a new landscape

By Jim Connolly | July 26, 2018

Business is changing. Moreover, business is changing fast. This is great news for agile thinking business owners, who embrace the opportunities. However, it’s not such great news for business owners who are working in today’s rapidly changing environment, with an outdated approach to business.

Today, I’m going to share some ideas on how you can benefit from the exciting opportunities that are all around you.

First, I’d like to demonstrate how things have improved and why we need to apply a new mindset, to the new landscape.

A new mindset for a new landscape

Many of the world’s most influential businesses were unknown 20 years ago. Some, such as Facebook and Twitter, weren’t even founded until the early 2000’s.

That kind of global growth was previously unthinkable.

What’s more, billion dollar companies that lead their industries have been started by relative unknowns, in very untraditional ways.

Here’s a great example. Writing in Techcrunch, Tom Goodwin summed up the new age of agile business:

“Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Something interesting is happening.”

Tom is right. Something interesting is happening. None of those achievements or business models were possible until very recently. The game has changed. And it has changed for ever.

The age of agile business

When I look at small businesses, they tend to fall into one of the following 2 broad categories: They are either dinosaurs or agile operators. That’s to say their approach to the agile business landscape means they are facing extinction or facing unparalleled success.

Armed with a laptop and an idea, there’s very little an agile business cannot achieve.

The new business landscape allows an agile small business owner to have an idea in the morning, and put that idea into play before the end of business that same day.
Using social networks, we can listen to what our marketplace wants and provide that want. No more guess work. No more focus-groups. You can get it right every time. And in a fraction of the time.
Instant access to data, means research that took weeks or months can now be done in days. And at a fraction of the price.
With a great marketing email and some email software, a struggling business can generate a fortune in sales… and fast!
With the correct strategy, anyone can develop their own community. I reach thousands of people every day, many of whom are prospective clients, without spending a penny on advertising. You can too.
If you have a great business idea, you no longer need a bank loan. Today, you can use crowdfunding to get the investment you need. People are doing this all day, every day.

Make no mistake, this is the golden age of business, which people have dreamed about for decades.

Yet, in spite of all this potential, almost all small business owners operate their businesses with a 2000’s mindset. They lack agility. This places them at a huge disadvantage.

For example:

They still take just as long to make a decision, even though they can get the feedback they need in a fraction of the time. As a result, their agile competitors have already eaten their lunch.
They use social networks to follow the crowd, rather than lead their marketplace.
They have a website that’s almost an online brochure, when it should be and could be, a lead-generating machine for their business. If you didn’t start work today with leads from your website waiting for you, you should have. Fix it. You’re leaving money on the table.
They waste money advertising, when they should be building their own platform.
They waste time, money and energy attending networking groups, like people did in the 1970’s, rather than build their own community.

No matter what industry you are in. No matter where you are. Your potential right now is limited only by your willingness, or otherwise, to embrace agile thinking.

What an opportunity. Grasp it with both hands.

The most incredible article about headlines you’ll ever read

By Jim Connolly | June 3, 2018

Here are some ideas, which you can use to dramatically improve the results of all your written marketing.

It’s all about the marketing power of headlines.

Your headline has to capture the reader’s attention

Headlines are important. Really important.

You see, it doesn’t matter how great your message is, if too few people read it. That’s where your headline (or title or subject line) comes in. The headline’s primary job is to attract attention, gain interest and then motivate the reader to carry on reading.

Think about it:

The headline is what inspires prospective clients to open your marketing email.
It’s what motivates them to read your blog post or article, when someone shares it on a social network.
It’s what compels them to listen to your podcast or watch your video.
It’s also what grabs their attention and interest when they see one of your advertisements.

Advertising legend David Ogilvy was in no doubt regarding the importance of headlines. He famously said:

“When you have written your headline, you have spent 80 cents out of your dollar.”

Treat your headlines with the importance they deserve. Give yourself plenty of time to craft the best headline possible. The following tips and examples will help you get the balance right.

Your headline should accurately reflect your content

Because headlines play such a huge role in getting your content noticed, it’s tempting to over exaggerate them. (Yes, the headline of this post is a tongue-in-cheek example of what I mean).

Sometimes called clickbait, these attention-grabbing headlines are proven to generate traffic. The reason I strongly recommend most people reading this not to adopt that headline strategy, is this:

Your headlines make a promise, which your content MUST deliver on.

Make your headlines as compelling as you can. Use words that will compel people to read what you have to say. But make darn sure that your content backs up the promise of the headline. You may be able to fool someone once or twice with clickbait. But unless your content delivers on the promise of the headline, people will quickly learn to ignore you.

Your headline needs to be written for your target market

Your marketing message is intended to connect with a very specific group of people: Your prospective clients or customers. The headlines you use should do the same. This means speaking their language and addressing their concerns and opportunities.

Here’s why this matters:

By focusing your headlines around the interests of your target market, you help your marketing message to attract the attention of the right people.
Conversely, by using headlines that attract the attention of a wider group of people, you cease to be directly relevant to your target market.

In other words, use headlines that are directly relevant to your prospective clients.

Your headlines should match your medium

If you’re writing a headline that’s intended for a print magazine, newspaper or flyer, you have certain freedoms, which you don’t have when writing for the internet.

For example, if you want your internet article’s headline to be fully displayed in search results, you need to use around 60 / 65 characters or fewer. Going beyond that will see your headline cut short.

If your headline is intended for email marketing, you need to take other things into consideration. For example, if you include exclamation marks!! in your subject line, along with a number and maybe a word that’s in ALL CAPS, it’s highly likely to end up in a lot of spam or junk filters. Email software looks for certain common factors used by spammers and if it sees them in the email headlines you use, it could wrongly treat your marketing as spam.

In short, you need to adapt depending on the medium you’re using.

The only 2 types of headline that matter

There is a lot of debate among marketing professionals, regarding the correct way to use headlines.

They take entrenched stances, each insisting that their approach is the only strategy that’s professional or effective. In almost every case I have seen, they totally miss the point!

When it comes to the headlines you use in your marketing, there are just 2 broad categories worthy of your attention.

Headlines that work for you and your business goals.
Headlines that are failing you and your business goals.

You need to find the correct balance for what you want to achieve. And it will differ depending on your brand, your industry and your business model.

For example, BuzzFeed has grown into a very successful media business, initially relying heavily on a controversial, yet powerful headline formula. Many labelled their approach as being linkbait or clickbait. And they were wrong. That’s because the quality of the BuzzFeed’s content was consistently compelling, so their readers returned. In fact, they returned and re-shared, which helped the readership grow even faster.

In summary

Experiment until you find what works best for you. Test and measure your headlines, titles and email subject lines. Just make sure that your content delivers on the promise they make.

Get this balance right and you can dramatically and measurably improve your marketing results.

I’m getting enquiries from idiots

By Jim Connolly | April 10, 2018

I was emailed by a service provider recently, about a problem he has encountered with his marketing. It’s something a lot of business owners struggle with. So, I’m sharing it with you along with my reply.

Here’s part of his email, published with his permission.

“I needed to boost traffic to my web site and the number of people who read my newsletter. […] I was advised to start using attention grabbing headlines and dumb down my content so it was more inclusive. It worked in a way because I get more traffic but now I’m attracting enquiries from idiots!”

Before I reply…

Enquiries from idiots?

Up front, let’s deal with his use of the word idiot. I’m extremely uncomfortable about the use of that word, in this context. If your marketing attracts the wrong type of people, this doesn’t make them idiots.

It means your marketing sucks!

That type of inaccurate labelling of people disavows your responsibility. It passes the blame from you, to them. It’s extremely unhelpful.

Okay. Now we’re free to look at the actual problem.

The cause

In order to increase the reach of their work, build their list or get more social media shares, many people swap meaning, for clicks. Before they know it their message is no longer resonating with the right people.

It’s being seen. But by using mass-appeal, clickbait headlines, their marketing is no longer attracting the right people. And when you combine that with a message that’s “more inclusive”, you end up with a toxic mix of the wrong people and the wrong message.

In short: Poor targeting + Poor content = Poor results.

A better approach

Focus on the right thing.

If you want to get more traffic or build your list, there are thousands of places offering ways to do it. Most use a version of what the guy who emailed me described. And if you’re selling ads on a website based on clicks, this may prove (somewhat) useful.

However.

If you want to attract more clients, you need a strategy designed to attract more clients. First, you determine exactly who your ideal client is. Next, you focus like a laser on being as useful as possible to this niche. Then, make it extremely easy for them to hire you or share your work. It works. Really, really well.

Just don’t confuse the two. Because those 2 different challenges require 2 very different strategies.

How to build a massive and valuable list

By Jim Connolly | February 22, 2018

Hold onto your hat – I think you’re going to love this!

If you want to build a large and extremely valuable content marketing list, today’s post is exactly what you’ve been waiting for.

I was inspired to write this, after a reader emailed me. He explained that he had just read this post. Then he made an excellent point. And it highlights why most small business owners fail to get the content marketing results they want. Here’s what he said, along with my response.

He said that if his newsletter had lots of readers, he’d make time for it. he’d take it a lot more seriously. He’d publish regularly. He’d invest in a professional newsletter distribution service. He’d make it a high priority business activity. But he can’t justify the time now, because his readership is too small.

Overcoming the biggest challenge with list building

Every small business owner with a newsletter, podcast, blog or vlog started off with a tiny audience (or list). Just them and their friends. Mine started off with 6 readers. And one of them was me! However, there’s one massively important difference between those who build a huge list and those who don’t.

Those who build a huge list put the time and effort in, in advance, so that it grows. They do their best work and turn up regularly, when they have just 10 people. Because they know that’s the only way to build an audience of 1,000 people or 100,000 people.
Those who fail to grow their list, also start off with enthusiasm. But their enthusiasm drops, if their list isn’t growing as quickly as they expected. So, they commit less time to it. And things slow down even more.

The cornerstone of building a great list

The only way to successfully grow an audience or list, is to treat your work as if you already had the numbers you wanted. I wrote with as much passion, commitment and energy when I had 6 readers, as when I reached my first 10,000 readers. And I write with that same commitment today.

From day one, you need to invest the time and effort required. Here are some examples of what’s needed, plus a few tips.

Put in the effort. It’s work… not something you fit in around work. Put time aside specifically for developing and publishing.
Turn up often. If you have a newsletter, which you only publish once a month, it will take a lot longer to build your list, than a weekly newsletter. If you have a blog and you only publish once a week, it will take a lot longer to build your audience, than if you publish several times a week.
Learn what kind of information your marketplace needs and wants. A great way to do this, is to look at questions they ask in relevant forums or on social media.
Learn how to become a better (and better) communicator. Whatever content marketing channel you choose, learn from the best.
Make your work easy (and interesting) to read / watch / listen to.
Make it easy to share. This is essential if you want your list to grow.
Never add anyone to your list. Seriously, don’t. That’s not content marketing. That’s spamming. And spamming sucks.
Avoid content marketing tricks. Tricks have a predictable habit of backfiring. Just commit to doing the work. That has a predictable habit of succeeding.

I know what you’re thinking. That sounds like a lot of work. And it is. However, the rewards are disproportionately huge if you’re willing to commit to doing the work.

Here are a few more posts I’ve written on this subject.

How blogging can help you attract new clients.

How to earn trust with your content marketing.

The death of blogging.

Content Marketing: Is this useful?

I hope you find this useful. More importantly, I hope it inspires you to improve your content marketing, so you achieve the outstanding results you’re capable of.

The death of blogging

By Jim Connolly | January 19, 2018

Photo: Shutterstock.

I’d like to share something with you, which has greater potential to improve your marketing, than anything I have ever known.

Imagine you were able to communicate with your prospective clients. Not through advertising. Not through pestering them for attention. But through building a relationship with them, where they value your expertise. So they look forward to you communicating with them. And they want to hear from you.

Does that imaginary scenario remind you of anything?

Here’s a clue: You’re reading this. You’re a business owner. I provide services to business owners.

Blogging isn’t dead

Every year since I started blogging, people have claimed that blogging is dead. It isn’t. In fact, it’s vastly more effective today than it was 10 years ago, when I wrote my first marketing blog post. And back then, it was already the most powerful marketing tool I had ever known.

Blogging is so much more powerful now.

Why?

Here are just a few reasons.

1. People are eagerly looking for blog posts

There are close to 2 billion people using social networks. Many millions of them are actively looking for relevant information to share with their friends. And that’s exactly what they do. If a post is interesting and marketed correctly, it will be shared.

This sharing increases your reach, as new people subscribe to your blog. And not just “people”, but new people who are interested in what you do. Yes, prospective clients and customers!

2. The power of email

Email distribution of blog posts allows people to have a one-to-one communication channel with the blogger. If you’re reading this via email, hit reply and your email will arrive in my inbox. Readers do this every day. Think about that for a moment.

How useful would it be for your business, if prospective clients were reaching out to you every day?

And how valuable would it be, if you had a growing email list of thousands of prospective clients, who eagerly want to hear from you?

3. Your prospective clients or customers read blogs

People wrongly assume THEIR prospective clients don’t read blogs. And they’re wrong. (I wrote about this here.)

Did you know, Wordpress blogs alone account for almost 30% of ALL INTERNET traffic? Well, it’s true! Here are some you may have heard of: CNN, Time, The New York Post, Variety, USA Today, The Star Wars website, Sony Music, MTV News, BBC America, The Walt Disney Company website, The Harvard Gazette, The New Yorker, The Mercedes Benz website… all these sites (and millions more) are built on the same WordPress blogging software as mine.

If you’re serious about growing your business today, you need a blog and a darn good blogging strategy. Otherwise you’ll miss out on the world’s most powerful marketing tool.

How to regularly attract motivated clients

By Jim Connolly | January 18, 2018

I shared a proven success factor with you in my previous post, which is common to every successful business owner (read it here). Today, I’m going to share another.

This tip is very easy to use. And the results come extremely quickly. Let’s go!

The basics

One of the absolute basics of marketing, is that people buy based on feelings rather than logic.

It’s often said that the decision to buy a house, the largest purchase most people will ever make, is based on the way they feel about the house in the first 60 seconds!

This begs the question: How can YOU make people feel that way about your business?

The feel good factor

Unsurprisingly, people are extremely attracted to things that make them feel good. We call this the feel good factor.

The iPhone is a great example of the power of the feel good factor. It explains why so many people on low incomes go without things they need, in order to own the latest iPhone. They feel good about ordering the iPhone. They feel good about collecting their new iPhone. They also feel good about people seeing them with their iPhone.

As a result, this luxury item broke sales records every year, during the last economic recession. Think about that for a moment. It makes no logical sense. After all, fewer people could afford it. Yet more and more people bought it.

In fact, they not only bought iPhones in record-breaking numbers, but they started upgrading their phone every 12 to 24 months. Previously, people replaced phones when the phone became unreliable or stopped working.

That’s how powerful the feel good factor is. And why your business needs it.

Creating your feel good factor

Clearly, there are some very good reasons for you to create a feel good factor, around your business or brand. When I work with a client, I give them very specific advice on exactly what to do and how to do it, based on their industry, marketplace etc.

However, this post will be read by business owners from over 100 countries. So, here’s a very general strategy, based on just one element of the feel good factor.

The feel good factor is fuelled by positivity. When we hear good things and see good things coming from a business, it quickly improves how we feel about them. You’d assume every business owner knows this. Yet, when you look at the dialogue coming from them, you see it’s usually neutral or negative.

Look at the typical small business website, blog, newsletter, social networking accounts, etc. The messaging is bland. It’s predictable, low energy, lacking in personality and devoid of passion. As such, it totally fails to fire-up the marketplace with a feel good factor. It’s woefully ineffective. It’s easy to ignore.

Businesses that benefit from the feel good factor are very, very different.

Their overall messaging is based around the positive things happening in their business and their marketplace.
They build a picture of a business that’s productive, happy and helpful.
When you speak with people from these businesses, their energy and passion is infectious.
When they talk about their business and their plans, it leaves you feeling so motivated, you wish you were involved.
People want to work there. And it shows. It really shows.
When you visit their website, blog or read their newsletter, you quickly feel that theirs is a business that’s thriving.

It’s no wonder that these feel good businesses earn the attention of their marketplace, get people talking and attract the best clients.

I’d like to leave you with a couple of important things to ponder. Firstly, is there a powerful internal and external feel good factor around your business? And if there isn’t, what do you plan to do about it?

As my clients have discovered, getting this right doesn’t just increase your revenues and profits. It also makes business massively more exciting and enjoyable, too.

Let’s make your marketing totally irresistible

By Jim Connolly | December 26, 2017

If you want to enjoy massively better marketing results in 2018, you’ll find this really useful. It starts with an important question.

Do you ever wonder why some businesses push dull sales messages at you, over and over again?

The answer is simple: It’s because they are getting a poor response. Then, rather than improve the quality of their message, they increase the volume. Their thinking looks something like this: ‘Maybe if I send another marketing message out, SOMEONE will respond?’ They get another poor response. So they repeat the process.

We need to be smarter than that. You see, more volume isn’t going to help. In fact, it usually does the total opposite. Allow me to explain.

The volume problem

It’s not that people can’t hear what these small businesses are saying. The challenge is that the message isn’t interesting enough. It doesn’t motivate prospective clients to get in touch. It doesn’t grab people’s attention or interest. It doesn’t get people eagerly telling their friends about the product or service. And it’s losing these businesses a fortune.

Increasing the volume of ineffective marketing isn’t just ineffective. It’s also toxic! That’s because it not only fails to generate business, it also damages the reputation of the sender.

Overcoming this challenge

Here are some better places to look, when people are ignoring your marketing messages:

Check that your message is reaching the right people. Know who your ideal client or customer is. Then focus your message exclusively on what matters most to them. Don’t try to be of wider, general interest. That will make your marketing message way too vague. And vague marketing won’t motivate anyone to buy from you or hire you.
Make sure your database is up to date. Always use clean data.
If it’s an advertising message, check that you’re using the correct medium and media.
Then, before you publish your next marketing message, be certain that it’s motivating enough. Ensure it has the power to inspire the reader to take the action you require. Without a powerful message, nothing will happen. This is true, no matter how great your product or service is.

The message here is simple. If you want to massively improve your results, increase the quality, not the volume.

Alternatively, I can do it all for you. And do it really, really well. Here’s how it works.

Would people miss you?

By Jim Connolly | December 21, 2017

So, would people miss your marketing if it stopped?

That’s a tough question. However, it’s an important one. The reason it’s so important, is that the most effective marketing is value driven. Value driven marketing focuses on the needs of the prospective client or customer. It provides them with what they want and it does so, in an engaging, effective way.

In short, it’s something they want to receive, unlike most marketing, which is an annoying intrusion. I’ll give you 2 examples in a moment, of how people are creating valuable marketing for their marketplace. First, let’s look at what people are attracted to.

We know that people value marketing that delivers:

Useful, targeted information.
Solutions to their most pressing problems.
Helpful advice from trusted sources.
Genuinely special offers, which provide real value based on their wants / needs.
Truthful, honest engagement.

We know that people dislike:

Cold calls.
Being pestered on social networks.
Spam emails and junk mail.
Uninspiring sales pitches.
Selfish marketing pitches, poorly disguised as special offers.
Impersonal outreach.

Great marketing doesn’t really feel like marketing

I was thinking about this recently, after reading a blog post from Evernote. The post was all about how to be more productive with their app. As an Evernote customer, the more value I can get from their app, the longer I’ll remain a client. And not only that, by getting more value from their product, I’m massively more likely to recommend it. (Which I do).

But it goes even deeper.

I follow Evernote on Twitter. This means they have access to me whenever I check Twitter, with my permission. Why do I give them my valuable permission and attention? Simple. Their Twitter feed is filled with useful ideas, tips and advice on how to be more organized and productive. In short, I’d miss Evernote’s marketing if it stopped. Their marketing is useful. It’s permission based. It adds value.

Compare Evernote’s approach, to the usual push and pester style of marketing, used by small business owners. There’s no comparison. One is the opposite of the other.

It works for me too

I’ve used the value driven approach to marketing since the 1990’s. Initially via an email newsletter. Today, via my blog and the email version of the blog. And not only is it effective, it’s increasingly effective. That’s to say, it produces greater and greater results every year.

Plus…

I haven’t had to sell my services to anyone in over 20 years! Yes, people hire me all the time. But I never have to sell to them. The difference is huge. One is about attracting clients, the other is about chasing them.

If you’re not already doing so, make your marketing so valuable in 2018 that people would miss it if you stopped. Put a strategy in place to attract clients and customers. It’s more effective, more fun and less stressful than chasing them!