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5 Useful business ideas in under 200 words

By Jim Connolly | April 25, 2019

Here are 5 ideas I shared with business owners recently, which they found extremely useful.

  1. The more questions you answer in your marketing material, the lower your response rate will be. Great marketing creates curiosity. Bad marketing reduces it. Every answered question makes the prospective client less curious and less likely to contact you.
  2. People don’t visit coffee shops for the coffee. They already have coffee at home. They go and pay 500% more for coffee at the coffee shop, because of the experience. Understanding this principle is essential if you’re serious about growing your business. Don’t just sell the thing you do. Sell the way you do, the thing you do.
  3. If you have a business challenge and you can’t talk about it, now you have two challenges.
  4. Your competitors work hard and are passionate about building their business. Not all of them. But enough of them to destroy your business if you underestimate them.
  5. If you’re struggling with a new challenge, you may need a new strategy. If you’re struggling with an old challenge, you absolutely need a new strategy.

Got a specific question? You should pick my brain for the answers you need.

I’m here for you

By Jim Connolly | April 17, 2019

kindness, business, contribution

If you’ve ever been an a difficult situation, you’ll know there’s amazing power in those 4 words. Just knowing someone cares enough to want to help us, by itself, can improve things.

What does this have to do with business?

Here’s the thing: Not every business owner reaches out to help others. This includes many business owners who have a kind heart and feel they ought to do more commercially, to help others in need. It’s understandable. By default, business owners are busy people. They have problems of their own to deal with. And they have employees and customers relying on them. Too few hours in the day, etc.

Of course, the same is true of all those business owners, who DO offer to help. If anything, they’re often even busier than the business owners, who tend not to reach out and help.

Is there a business case for genuine kindness?

I don’t know.

Maybe looking for a commercial angle renders the whole thing pointless. It ceases to be an act of kindness, and instead, becomes a calculated tactic, disguised as kindness. And once the target learns that someone tried to profit from their difficult situation, any good faith is destroyed.

Here’s what I do know.

Business is all about people, so it tends to reflect life in general. Just as selfish people usually have fewer friends, business owners who are perceived as selfish tend to have fewer business contacts, who feel motivated to recommend them and their selfish approach.

Since starting my business in 1994, here’s what I’ve found, time and time again: Business owners who are contribution focused, are regularly talked about for all the right reasons. They have zero problem with referrals, as people eagerly recommend them. Think about it… it’s more rewarding and less risky, to recommend someone who’s known for their kindness.

So, maybe there is an unintentional benefit from operating our business from a contribution mindset.

That’s worth considering, if you’re a business owner, with a kind heart, who wants to help, but finds it hard to justify the time required.

Why you’re attracting fewer clients and how to fix things

By Jim Connolly | April 10, 2019

business potential, marketing, decisions

I often hear from business owners, who have a very similar problem. In fact, most people reading this will have the problem, to a lesser or greater extent. So, I thought I’d share it with you, along with some ideas on how to stop it from hurting your business.

Okay. So, here’s the challenge.

Business owners look back over the past year or two and notice they’re slowly getting fewer new clients or making fewer sales. Interestingly, this happens, even though they’re working hard and providing the same exceptional service.

Typically, business owners will approach this challenge by changing their marketing; only to find that it doesn’t help much. And this is because, in many, perhaps most cases, the problem isn’t directly related to their marketing.

To find a way forward, we need to start by looking at what’s happening in the marketplace.

The evolution of your marketplace

Your marketplace is in a rapid state of evolution.

  • Some of your familiar competitors leave the marketplace.
  • New, agile competitors arrive, with many offering better deals, more flexible options or a wider range of services.
  • Some existing competitors decide to up their game, developing interesting new services or products.
  • And the speed with which things change has never been faster.

As a direct result, the bar keeps rising.

What was an exceptional service or product line a year ago, isn’t exceptional today. And what used to be exceptional value is now the absolute minimum expected.

Presented with this evolving reality, the expectations of your clients (and future clients) rises accordingly.

This is critically important.

Why?

Because any business owner, who works hard month after month doing the same exceptional things, the same exceptional way, ceases to be exceptional. By doing more of the same, you’re standing still, while the marketplace evolves. This places you in an extremely risky (and unsustainable) situation.

There’s a proven way forward, which has worked for countless clients of mine. Here’s a very quick overview.

Moving forward: It’s not about change!

Change for its own sake is pointless. The change needs to be meaningful. Otherwise, things become different, not better.

Instead, focus on improvement. Research your competitor’s; prices, services, product lines, guarantees, promises, opening hours, and payment terms, etc. That’s your baseline (currently) for standing still. To make progress, you’ll need to improve on what they’re doing.

However, meaningful results requires you to go beyond iterative improvements on what everyone else is doing. Meaningful results come from identifying what your prospective client’s want and need, which isn’t currently being provided.

This isn’t easy and it can take time. However, the rewards for your effort and time can be HUGE.

Here’s a useful place to start

Look at your business through the eyes of your ideal prospective client. Next, consider the kind of service and results they want. Then, using their wants and needs as your guide, seek out ways of achieving their desired outcomes, which are OUTSIDE the current scope of your services.

Resist the temptation to just tweak what you already do, or copy what one or more of your competitors are doing. You need to be meaningfully different if you want to make meaningful improvements and see meaningful results.

This is a massive subject and I’ve just scratched the surface here. I hope you find it a useful starting point.

I also strongly recommend you read my previous piece on building an agile business. It’s got lots more ideas and tips, which fit nicely with what I’ve shared with you today.

Have a great day!

Marketing tip: Press pause!

By Jim Connolly | March 19, 2019

I want you to think about the following for a moment:

  • The last tweet you sent.
  • The last newsletter you published.
  • The last Linkedin post you shared.
  • The last Facebook update you posted.

Each of those actions could easily be a prospective customer’s first exposure to you (and your business). If so, it will help form their first impression of you.

Here’s the thing. First impressions count.

  • First impressions count, even if you are having a bad day.
  • First impressions count, even if they are inaccurate.
  • And first impressions count, because if you screw it up, you often won’t get a second chance!

So, what’s the solution?

Well, here’s something that can certainly help you.

Drum roll please…

Pause…

It pays to pause for a few moments before you publish ANYTHING. That’s because most of what you publish is easy to find via search engines or the social networks you use. And we know that the vast majority of people now check providers out, before deciding to hire them or buy from them.

Think about the wider, longer-term implications of what you are saying. Never underestimate the impact of an angry tweet, a needy Linkedin post or a spammy Facebook update, etc.

Once it’s published, it’s out there. It’s in play. It’s carrying your name. And it’s carving your reputation.

Tip: Read this » How To Build a World Class Reputation.

WordPress: Now with added GIFs

By Jim Connolly | February 27, 2019

If, like millions of WordPress users, your site is connected to Jetpack, you can now add GIFs to your blog posts and pages in seconds.

This news has left some users happy.

Whilst other users were less impressed.

Adding a GIF is extremely easy. If you want to know more, the folks at Jetpack have put this handy guide together .

Enjoy.

How to become THAT person

By Jim Connolly | February 22, 2019

marketing superman

We all have them: The people we turn to when we have a problem. I’m referring to that person, whose name pops into our mind when a certain type of challenge comes our way.

As business owners, one of our main priorities is to become that person, for our marketplace. So when they have the kind of problem, which we specialise in solving, our name pops into their mind.

Becoming that person

If we want to know how to become that person, a great place to start is to consider the people, who fill that role in our lives. How did they capture our attention and then earn our trust?

It often looks something like this:

  • It was by being visible (so we could find them when we needed them).
  • It was by being approachable (so we felt comfortable contacting them).
  • And it was by demonstrating their competence in advance (so we thought they might have the answer we needed).

All three of those can be achieved, when someone recommends us to one of their friends.

However…

They can also be achieved in a more targeted and repeatable way, via effective content marketing. Newsletters, blog posts, vlogging and podcasts all provide us with the opportunity to be findable, demonstrate how approachable we are and showcase our knowledge.

You’re already that person, my friend. Don’t keep it a secret.

Be where their attention is!

By Jim Connolly | February 13, 2019

marketing

The next time you’re on your way to or from work, try this.

I want you to take a look at the people around you; car passengers, bus passengers, train passengers or pedestrians. Notice what they are paying attention to?

No, they’re not looking at billboards.

They’re looking at a phone or a tablet.

So, be where their attention is

There’s a huge opportunity for you here. That is, so long as you’re willing to publish useful information, which your prospective customers will want to consume, to combat the boredom of a dull journey. Newsletters, podcasts, videos and blog posts are perfect for this.

However, there are a couple of things to consider, before you invest your time and effort getting onto their mobile device.

Firstly, make sure you publish something that’s useful to them. If you do, they’ll share it. Your audience will grow. And your name and reputation will spread.

Secondly, make sure that whatever you publish is mobile friendly. Many small business blogs and newsletters are challenging to read on mobile devices, and that’s just not good enough. If you want to engage readers, give them a great reader experience. If you want to engage viewers or listeners, make the audio-visual experience crisp and clear.

The payback?

When you’ve earned the attention and trust of your audience, by turning up regularly with useful, interesting information, and you have a business announcement for them (a new product, offer, service, event, book etc.), they will listen. And because they know your work and trust you, the response rate can be off the charts.

The opportunity is here and it’s huge. Plus, the financial cost of reaching all those prospective customers is tiny.

The question is, what are you going to do with all this potential?

And your answer will depend on this: Knowing and doing.

How to know if you have a winning idea

By Jim Connolly | February 8, 2019

marketing decisions

If you’re in the process of making an important business decision, today’s post is just for you. At the very least, it will help you increase your chances of a successful outcome.

Okay. Let’s go!

I’d like to start by sharing something with you. It’s about certain questions, which people ask me all the time.

Here’s just a small sample.

  • If I provide (whatever) as a new service, will it be successful?
  • Will I be more successful, if I become a niche provider, rather than a generalist?
  • Is (whatever) a good name for my new business, product or service?

If you take a closer look at those questions, you’ll notice they have something in common. They’re all decisions. And by asking me the question, the questioner is asking me to decide.

Great ideas are not anointed

Here’s the problem with that approach: Great ideas are not anointed. There are many factors, which determine whether a business idea will fly or flop. Ironically, one of them is the ability of the business owner to make business decisions.

For example, when the first tablet computers were made (years before the iPad), they flopped. They flopped, not because tablet devices were a bad idea. Apple’s success proved that beyond all doubt. They flopped because of the poor decisions that were made about the design, development, marketing, pricing and quality of the first tablet devices.

Will that idea of yours succeed?

If the research stacks up.

If the numbers work.

If you’re committed to making timely decisions based on good data.

If it’s marketed professionally… you’ll possibly knock it out of the park.

But you’ll only know for certain, if you try. Yes, there’s a risk attached to trying. In fact, there’s a risk attached to every decision.

Think about it, even the decision to do nothing, is itself, a MAJOR decision. And it’s a major decision, that comes with a huge risk attached.

Really?

Yes! Every time we choose to do nothing, we close the door on a potential opportunity. That’s a risky strategy, unless we know for certain that our idea can’t succeed. And it’s hard to know for certain, if we refuse to, at the very least, give our idea a try.

10 Reasons to be massively optimistic about your business

By Jim Connolly | February 7, 2019

marketing optimism

  1. You’re never more than one idea away from a life-changing, breakthrough result.
  2. And you’re never more than one email or phone call away from your biggest order or best ever client enquiry. I was reminded of this last month, when a client informed me that he’d just landed his first ever million dollar contract. Just 10 months earlier, he was close to quitting!
  3. You can increase your fees (or prices) by 200%, as long as you increase your value to the marketplace by 200%, first. Of course, the same is true of a 300% fee increase, etc.
  4. Whatever problem you’re facing right now, has already been overcome by countless other business owners. This means the answer you need is already out there. If you haven’t found it yet, keep looking.
  5. Business doesn’t need to be boring. Remember, you’re in control. You can choose to do work that truly inspires you.
  6. And because you’re in control, you don’t have to work for low quality clients, either. As I said last week, you can’t build a great business with bad clients.
  7. Thanks to social networks, you can listen to your marketplace and find out exactly what they want. This means you can develop a product or service, knowing in advance that the demand will be high. No more guessing!
  8. You’re living in the golden age of business. This is the era, which past generations dreamed of. For example, YouTube gives you a free, global TV channel. WordPress gives you a free, global publishing platform and Gmail gives you free, global message distribution.
  9. Fact: When you improve your strategy, you improve your results. And you can choose to improve your strategy any time you want to.
  10. Finally, you don’t need to hunker down and “hope” things will improve. You can choose get moving on anything listed above, right now, and start enjoying the results.

Review: Shutterstock gets 5 Stars

By Jim Connolly | January 31, 2019

shutterstock review, shutterstock 5 stars, premium images

Last October, I announced (in this post) that I was going to trial Shutterstock’s premium images on the blog for a few months. I wanted to know what benefits, if any, professional, premium images provided over freely available images, so I could share them with you.

Here’s my quick review.

I saved a massive amount of time

The first benefit I noticed from using Shutterstock images, was also the biggest. It saved me a huge amount of time.

Normally, I either use images I’ve created myself or I search free image libraries for something suitable. This sometimes takes as much time as writing the actual post.

The shutterstock image library isn’t only enormous (hundreds of millions of images), it has an exceptional search facility. Just to qualify that, it’s the best search, for accuracy and speed I have ever used. This means there are not only millions of premium images to choose from, but you can find what you want in seconds.

If you publish as frequently as I do, this makes a real difference.

Shutterstock’s images create a powerful impression

The overall quality of the images is absolutely superb. You can tell instantly that you’re looking at high quality work.

Investing in premium images should be a no-brainer, for anyone with a website, where they’re seeking to create a polished and professional impact. There’s just no good reason not to use a premium image library and Shutterstock is rock solid.

For bloggers who write magazine-style content, premium images are an equally good idea. The same is true of company blogs, where you want consistency with the quality and look of your images.

And, of course, premium images are a lot less commonly used than free ones, so using them can help your content create a stronger first impression

Ironically, I’m one of very few edge-cases, where a professional image library isn’t ideal. As I wrote last month, I’d already decided to make my blog posts more personal. This includes investing the extra time required, to create more of my own photos and images, rather than using 3rd party image content.

Shutterstock’s pricing

The prices are significantly lower than I imagined. Here’s the link to their various prices and plans.

Shutterstock’s pricing scales from one-off purchases, to plans for users who need hundreds of images a month. There’s something for just about every commercial use-case and budget.

Did it move the marketing dial?

Because the images are so quick and easy to find, posts took me a lot less time to create. As a direct result, I’ve been able to publish several (or more) additional posts over the past 3 months. This will have moved the dial, because of the SEO benefits of frequently publishing fresh content.

Shares of my posts remained about the same, as did client enquiries via the blog.

Hard to find a negative

It’s been very hard to think of anything negative. In fact, only one very minor thing comes to mind.

Some of the marketing-related images I found, included relatively old technology. I’m really nitpicking here, but these images will instantly look dated, even if they’re not. Of course, you can quickly find up-to-date alternatives. Like I say, I’m picking nits.

Shutterstock gets 5 Stars

This is a very comfortable 5-Stars for Shutterstock. The service, images and my overall experience has been superb.

Shutterstock’s content looks professional, will save you time and ensure you always have an image that matches your needs. I have no hesitation in recommending them and I’d like to thank them, especially Amanda, for all their help.

Is toxic marketing losing you a fortune? Probably. Here’s why!

By Jim Connolly | January 23, 2019

Marketing blogs, thrive

Did you know, healthy marketing and healthy eating share something in common?

Well, they do. It’s this:

  • There’s more than one method for healthy eating. The challenge comes, when you combine ideas from a number of conflicting methods. This creates a toxic mix, which can make you sick.
  • There’s also more than one way to successfully market a business. And just like the previous example, you can create a devastatingly toxic mix, by combining ideas from conflicting marketing methods.

Here’s why this matters

Almost every small business owner is needlessly losing a fortune and missing great opportunities, thanks to a toxic marketing mix.

There are dozens of extremely common examples. Here are just a few to help illustrate what I mean.

  • The consultants who promise a high value service, yet work for average or below average fees. They seem unaware, how people are warned from childhood that quality doesn’t come cheap. That if something looks too good to be true, it is too good to be true. This kind of mixed marketing warns your marketplace not to believe you.
  • The business owner who wants to SEO their content for maximum search traffic, and also wants to maximise that same content, to inspire people to hire them or buy from them. It doesn’t work. Write for search engine algorithms or write to utterly compel people to make a purchasing decision. Choose: Machines or people? Do both and you’ll fail on both counts. 
  • The service providers who claim to be in high demand, yet who beg strangers to book a free consultation with them, via their website. Unaware how needy and desperate they look, they wonder why people won’t talk to them for free.

Sadly, not every toxic marketing mix is obvious to the untrained eye. That’s why they’re so common.

But as we enter such an uncertain time for the global economy, the savvy business owner must (at least try) and spot them.

15 Essential questions for EVERY business owner

By Jim Connolly | January 22, 2019

marketing creative questions
  1. Who are you allowing to influence your business decisions and have they earned that position?
  2. What’s the single biggest hurdle to your success right now (and what do you plan to do about it)?
  3. How can you make it feel less risky, for people to hire you or buy from you? This will help.
  4. Do you have a strategy in place, to find out why time-wasters respond to your marketing?
  5. What’s the biggest threat facing your prospective clients in 2019 and how are you helping them prepare for it?
  6. Do your clients recommend you regularly enough and if not, how do you plan to improve things? This will help.
  7. Can you name the most influential person in your industry and if so, have you introduced yourself to them?
  8. Is your marketing motivating and useful or does it read like a sales pitch? Tip: People hate being sold to! This will help.
  9. If 2019 is already starting to look like a repeat of 2018, how long will you wait before you make the improvements required?
  10. Have you considered offering a premium version of your services, for high value prospective clients who are eager to pay more, for the ‘extra’? This will help.
  11. If you ceased trading tomorrow, how tricky would your clients find it to replace your service?
  12. Does your branding create a powerful and professional image of your business, which your marketplace trusts?
  13. Does your marketing inspire enough urgency or are you leaving money on the table every day?
  14. How different are you from your competition? This will help.
  15. Is your business providing you with the lifestyle you want? If not, are you lowering your expectations or working on a plan to massively improve your financial situation?

Knowing and doing

By Jim Connolly | January 19, 2019

There has never been easier access to information. With an internet connection and a search engine, we can find answers to even complex business problems in no time. And let’s not forget the plethora of online courses and classes on just about every subject.

As such, the challenge business owners face today is not in finding the answers they need. Their challenge is to motivate themselves to actually capitalise on that knowledge. To take action.

In a recent article about how business will change in 2019, Isabelle Roughol, senior editor-at-large at LinkedIn, wrote:

“Learning isn’t enough; professionals will focus on doing. After the explosion of the online learning sector, our heads are full of all those classes we’ve been taking. But what are we doing with this newfound knowledge?”

There’s clearly a huge opportunity here, for business owners who eagerly seek to get moving and put all that education into play, whilst their competitors are stuck in a perpetual learning-not-doing loop.

Knowledge without application is of very limited commercial value. The balance we need to achieve is to never stop learning, and to do something productive with what we’ve learned. That’s why we find again and again that in business, the winners get moving.

What is the feast or famine cycle & how to beat it!

By Jim Connolly | January 15, 2019

feast famine cycle, what is, feast famine problem

The first thing to know about the feast or famine cycle, is that it isn’t a feast or famine problem.

It’s a symptom.

A symptom of a marketing problem.

What is the feast or famine cycle?

The feast or famine cycle is what happens when a business owner lacks control of their turnover and profits, because of ineffective or non-existent marketing.

It’s impossible to build a successful business until you break that cycle.

That’s because a lack of control over the lifeblood of your business, means you’re unable to plan ahead. You’re unable to forecast because all you know for sure, is there will be more uncertainty. So, you anxiously wait for the next feast. You hope things will improve, but you don’t know exactly what to do, to make things improve. It’s like playing a stressful game of roulette with your livelihood.

When the future of a business is out of the owners hands, they need to retake control.

Here’s the solution to this extremely common marketing problem.

Controlling the feast or famine cycle

The first step in solving any problem, is to identify what the problem is. And this one is easy. In this case, the business owner has a marketing problem, which can be resolved with effective marketing. Effective marketing allows you to attract the customers or clients you need, based on your business goals. This then lets you plan ahead with confidence and look to the future with excitement, rather than apprehension.

It’s how all successful business owners operate.

Now for the REAL challenge

Knowing what your problem is and how to resolve it is one thing. Actually deciding to resolve it is something else. This is why one of the biggest factors in your future success isn’t what you know… but what you decide to do with that knowledge.

In short, the feast or famine cycle is a sign you need to start taking your marketing seriously. And it’s a sign that business owners ignore at their peril.

How to do more of your very best work

By Jim Connolly | January 13, 2019

do your best work, content marketing, creativity

I recently looked at my most popular blog posts from the past 6 months year. And once again, literally none of the top 10 posts are what I’d consider my best. Not a single thing I sweated artistic bullets over got the response I expected.

It reminded me of a wonderful process I discovered, which I’m going to share with you. It’s a very simple way to regularly produce your best work.

First, I’m going to quickly unpack why the top 10 posts were unexpected hits.

  1. We can’t always predict that a piece of work will be a smash hit. This is true even if we spend lots of time refining it, to make it ‘perfect’.
  2. If we focus on perfectionism, we’ll very seldom produce our best work. In this example, none of those top posts would have been published.
  3. This means we’ll fail to be productive AND fail to ship our most valuable projects.

How the top producers operate

Here’s how I’ve found the most productive people operate. It’s a process I’ve followed for years and it’s spectacularly simple. It looks like this.

They decide what they want the outcome to be. They then write it down. They include a deadline. Finally, when the work meets their criteria, they ship it.

That’s it. Just make sure that perfection isn’t part of your criteria!

When the project is complex, they write the outcome down in detail. You don’t need that level of attention for something as basic as a newsletter, blog post, etc.

For example, my desired outcome for everything I share with you, is that it needs to be useful. That outcome is what gave me the freedom to publish those top performing posts. They were useful. Not perfect. Just useful. So, they were published.

I hope you found this imperfect post useful, my friend.

The misfit who owned his competitors

By Jim Connolly | January 10, 2019

marketing, creativity, misfit

I spoke about the importance of creative marketing yesterday. I also promised to give you some examples.

This one is an absolute gem!

It’s all about Edwin and how he owned his marketplace. Plus, the secret of his success. A secret which can be applied to your business.

Edwin was the busiest and best-known photographer in the town where I grew up. He had a very unique sense of fashion, often wearing an elaborate hat and super-bright jacket, with contrasting waistcoat and the weirdest shoes you can imagine. He drove to meet his prospective clients in a classic 1950’s Ford, or riding his equally old motorcycle (complete with goggles). He stood out a mile. He looked like an artist. And everyone hired him, despite his high fees.

Did you notice something missing from Edwin’s description?

At no point did I mention how good his photos were. Having seen his work, it certainly looked professional… just like the vast majority of experienced, professional photographers.

What set Edwin apart from the competition, was that he used creativity to stand out. He built a brand around his services. And in doing so, he developed a whole experience around hiring him. His customers would get bragging rights, just because THEY hired Edwin for their wedding, family photos or corporate work. He gave them a story worth sharing, and they told everyone.

If people wanted to hire another local photographer, capable of equally good work, there was a ton to choose from, and for far lower fees. However, when they wanted to hire Edwin, Edwin got hired and he was paid Edwin rates.

The takeaway from Edwin’s story

The most commercially successful; accountant, lawyer, architect, coach, consultant, designer, photographer, hair stylist, doctor, etc., is very seldom the best or the most qualified or the most experienced.

That’s because there’s a HUGE difference between being the best-selling, and being the best.

So, step away from the pack. Stop marketing your services like your competitors and apply real creativity.

Because every piece of marketing you do, which falls in line with your prospective customer’s expectations, is simply camouflaging you and hurting your business.

Battling blindness and making mistakes

By Jim Connolly | December 29, 2018

Please note: Today’s post includes a little about my 18-month battle with blindness.

Have you ever noticed someone making an obvious mistake, then realised YOU were making the same mistake?

Well, it just happened to me. Ouch!

Here’s what happened, along with a second mistake I’ve been making, which is why you don’t know I’ve been battling blindness for 18-months.

How I spotted my first mistake

I was watching a Youtube video. Well, I tried to. That’s to say, I needed to fast-forward almost 6 minutes, before the speaker started to talk. The video was a conference keynote. And it followed an all-too common path.

  • It started with a guy walking on stage.
  • The guy then introduced a woman, whose job was to introduce the speaker.
  • The woman walked on stage.
  • She thanked the guy who introduced her.
  • She then introduced the speaker.
  • Finally, the speaker was rolled out and started their talk.

Those first 2 people weren’t pitching anything. They didn’t have anything to say. They were there simply because they wanted to be on stage. This was especially the case with the second presenter, whose introduction was actually longer than the introduction she gave the keynote speaker. Her job title suggested she was senior enough in their organisation, to make it happen.

Here’s the thing: People who attend a keynote are there to watch or listen to the keynote speaker. Literally no one is interested in the person who presents the speaker or the person who presents the person who presents the speaker. A brief introduction to the speaker is all that was required. The 6 minutes of nonsense before the keynote was indulgent, selfish and unnecessary.

So, how did I make the same mistake?

Just as I was considering how self-indulgent the nonsense was before that keynote, I realised I do the same. Right here on Jim’s Marketing Blog. Here’s how my self-indulgence manifests:

  • There are posts I publish, because I’m motivated to share something I think you’ll find useful. That’s as it should be.
  • However, there are also posts I publish, because it’s been a few days since I published anything. Often, the value of these posts is less than you deserve.

I only realised the drop in quality of those ‘better publish something’ posts, after spending a whole day, reflecting on the blog. (I spent all of yesterday, trying to find ways to make it more useful to you in 2019).

I then identified something else, that’s been missing from my work for a very long time.

My second (and bigger) mistake

Over the past 3 or 4 years, my posts have become less personal. I use almost none of my own images or photos any more (unlike today). I use very few of my own stories. I share very few of the resources I find useful; books, videos, articles, podcasts, etc. So, the blog has become too sterile / synthetic.

This realisation came when I suddenly remembered that I haven’t mentioned, even once, a huge part of my life since June 2017.

Unless you follow me on Twitter or know me, you’ll have no idea that I’ve spent almost 18-months battling diabetes-related blindness. Actually, you won’t even know I was diagnosed with Type 2 diabetes in May 2016. I didn’t mention that, either.

I’ve had multiple surgeries. Initially, the diagnosis was bad. Very bad. But after reversing my diabetes (my blood is perfectly normal now and I take no medication), the vision has responded well. On Christmas Eve, I had my latest eye scans done and was told my eyes are now self-healing, no additional damage is likely to occur and I should be fine.

It was a great Christmas present. Blindness is no longer on the horizon.

My point is that I regularly mention this on Twitter. But it never occurred to me that readers may want to know. And all because I allowed the blog to become too impersonal.

Moving forward, I’m going to work hard on improving those 2 areas. You’ll no longer hear from me just because ‘it’s been a while’ and when you do, I promise to make it a lot more human.

If you’ve read this far, thank you. I’ll do better in 2019!

Success 101: No one starts at the finish line

By Jim Connolly | December 21, 2018

It’s true. No one starts at the finish line.

But that’s perfectly fine. Because our task as business owners is to cross the finish line. Not start there.

Yes, it’s essential to get started. But it’s not enough. Anyone can start a project, work on an idea or set a goal.

However, success comes to those who:

  • Complete their projects.
  • Give their ideas the time and energy needed in order to fly.
  • See their goals through from inception to attainment.

I often hear from business owners, who are excited about an idea they have. When I speak with them a few months later, they’re excited by a new, idea.

Their previous idea was abandoned, when the initial excitement was replaced with the reality of the focused work required, to bring their idea to fruition. So, they’re now excited about their new, new idea. And a few months later still, it’s the new, new, new idea that has their attention.

(Tip: Read this – Steve Jobs and The Power of Focus).

Before we start anything, we need to commit. We need to commit whatever is required to cross the finish line.

Because ultimately my friend, our commercial success will be determined by the things we finish. Not the things we start.

How to become an idea generating superpower

By Jim Connolly | December 12, 2018

marketing ideas

You are an idea person. And as such, you have the ability to blow the lid of your potential and (literally) grow the most amazing business you can imagine.

However, in order to unlock this often overlooked superpower, you need to know how to get started. You’ll also need to know how to overcome the stumbling block. In this brief post, I’ll help you with both those challenges.

We need to start by understanding that there are 2 types of idea people:

  1. Those who have lots of ideas.
  2. Those who have lots of ideas… and do something with them.

Putting our ideas into action

The person who has lots of ideas and doesn’t use them, sets a very low ceiling on their potential. Conversely, those with the motivation to put their ideas into play, give themselves ever-expanding possibilities. Here’s a quick snapshot of how that latter group tend to operate, when it comes to ideas.

It looks like this.

  • An idea will come to them. 
  • Then, they make sure they capture the idea whilst it’s still fresh in their mind. For example, using the record function of their phone.
  • Next, they write the idea down.
  • They then chew on the idea for a while and determine its potential.
  • And if they believe it’s worth working on, they develop a simple plan to get it out of their head and into the world.
  • They take the first step on that plan.
  • Then the next…

Over the years, I’ve found that the key difference between those who work on their ideas and those who do not, seems to be their mindset regarding failure and criticism.

Failure in context

Those who act on their ideas, see failure as essential feedback. They know that nothing ships perfectly first time. That’s why your software is constantly updated and your hardware is a dinosaur, after a few years.

Updates, improvements and advancements come from feedback. In short: No feedback, no progress!

This means we need to eagerly seek out feedback whenever possible. Not try to avoid it.

Criticism in context

Those who act on their ideas understand criticism and handle it accordingly. They don’t allow critics to derail them.

They regard criticism as inevitable, ESPECIALLY if their idea is a big success. Every great idea, product and service has critics. There are no exceptions to this rule. This means if we try to avoid criticism, we’re proactively trying to avoid success, albeit unconsciously.

Note: I cover criticism in more detail here: Why people criticise you and how to deal with it, in just 3 steps.

The great news is that whether we are aware of it or not, we are all idea-generating powerhouses. And by capturing our ideas and putting the best ones into play, we open up endless possibilities. 

Destroying your competitors: Here’s what you need to know

By Jim Connolly | November 28, 2018

destroy your competitors, destroy competition,

Updated August 2021

If we want to elevate our business above the competition, there are a couple of broad routes available to us.

Here they are.

Destroy our competition

We can choose to take every opportunity to denigrate, belittle and diminish our competitors. We can bad-mouth them. Maybe even spread nasty stories about them or call them out when they screw up. In short, we can try to ruin their reputation.

The idea here, is that if we make our competitors look bad, our business should look better in comparison. Of course, it’s really difficult to do this without looking like a jerk. And that’s a really bad look for us and our business, which will eventually spread around the marketplace. Before we know it, it’s our own business that we’ve damaged with our actions. Seriously, it’s an approach that’s doomed to fail before we even start.

There’s a far better approach.

Build our own business

Alternatively, we can choose to constantly seek out ways to improve what we do. We can dedicate ourselves to out-caring our competitors, and set increasingly high standards of service excellence. We can make promises and deliver on them, earning the trust of our clients. We may even choose to become a respected innovator. Or strive to become a leader in our industry.

The potential pay-off here is huge. Because if we focus on building our own business correctly, we’ll never have to worry about the competition again. And all the while, we’re proactively increasing the value of the services we provide and the value of our business.

For serious business owners, there’s only one choice. My friend, we need to focus on the things we can control. And do everything we can, with everything we have, to create a profitable business that we can rightly be proud of. This is the proven route to success.

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Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

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