Blogging Archives - Jim's Marketing Blog

Marketing 101: Vigorous, written marketing

By Jim Connolly | April 2, 2025

vigorous written marketing, marketing copywriting, content marketing

Most of the marketing copy I see is at least 75% too long. Overlong copy lacks impact. It also lacks clarity and fails to motivate prospective customers or clients.

I want to help you avoid this expensive mistake, which is why I wrote this for you.

Vigorous, written marketing

And it starts with one of the best-known quotes on the subject.

“Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all his sentences short, or that he avoid all detail and treat his subjects only in outline, but that he make every word tell“.
Professor William Strunk Jr. – The Elements of Style.

The vigorous writing referred to here, is writing that is strong and full of energy. That’s the kind of writing that moves people to take action; to contact you, buy from you or hire you. It’s the kind of writing that gets the results you need.

How can you and your business benefit from the power of vigorous, written marketing?

The answer comes from understanding why the problem exists.

Google usually gets the blame

That’s because Google’s search algorithm rewards overlong, written content. It prefers 2500 words to 250. So, for over 20 years, online marketing writers have been rewarded for high word counts. That’s certainly not what’s needed for vigorous, written marketing.

But Google isn’t responsible for the wider problem.

Email marketing and off-line media is just as ruined by overlong content. Neither of those formats have ever required the writer to dance the Google dance.

The problem exists because most written marketing is created by people who lack sufficient training. It’s either written by business owners who ‘dabble’ or by below-par copywriters.

The solution?

The business owner wishing to switch to vigorous, written marketing has two options.

Learn how to do it effectively.
Pay someone who already knows.

How to decide?

The cost (in time) of learning is considerable. It takes years of practice. However, you’ll start seeing improvements relatively quickly.
The cost of hiring an expert is lower. And it’s a lot faster.

The price you pay for starving your business of vigorous, written marketing is far higher than either of those options. So pick one of them and run with it.

Photo by Cherrydeck on Unsplash

Why your subscribers aren’t hiring you (and how to fix it).

By Jim Connolly | February 22, 2025

Hannah has almost 2000 newsletter subscribers. Her open rates are always over 80%.

And yet in 5 years, she’s attracted just 4 paying clients directly from her newsletter readership.

She asked me what she was doing wrong. I suggested, with her permission, that as this is a really common problem, I’d share my answer with you.

Marketing data can mislead you

We’re now able to test and measure our digital marketing with great precision. And it’s causing hard working small business owners to make very expensive marketing mistakes.

For example. Service providers like Hannah, often look at the data for their newsletter’s open rates, clicks or shares, then write certain styles of headline or content, based on what’s popular.

That seems to make sense.

Until we look at the massive difference, between what’s popular with readers… and what generates bankable income for our business.

The key point here is that readers are mostly just that. They’re readers. They read our free stuff. And that’s it. This is especially the case when you provide free business information. The vast majority of people who subscribe have no intention of spending a dime with us. They’re looking for free information. Period.

Oh yeah. It really messes with your marketing data

That’s because the free stuff crowd are also the people most likely to open newsletters and click links.

They especially love sensational headlines. They’re attracted to them because they dabble rather than hire expert help, so their businesses are constantly struggling. Over-hyped headlines give them hope that they’re one ‘killer free idea’ away from solving their latest problem.

It’s not a coincidence that none of the 4 readers who hired Hannah directly from her newsletter, had high open rates or click rates. They almost hired her in spite of being on her list. This is because our ‘prospective client readers’ behave very, very differently from the ‘free stuff readers’.

The same approach that gets opens and clicks from freebie readers, leaves our prospective clients rolling their eyes.

Allow me to explain.

Yes, our prospective clients are certainly looking for great, useful information. And that’s a fact.

The BIG difference, is that they are also looking to provide their businesses with the resources and expertise it needs. This means when they consume our newsletters, podcasts, YouTube videos, whatever, they do so with a prospective need for our services and are building a picture of us.

And unlike the freebie crowd, they’re looking for clues.

For example.

They’re looking to see how reliable we are over a period of time. They want to know if we regularly show up with ideas or go missing unexpectedly for long periods.
They’re also looking for clues as to whether we’d work well together or not.
They want to see if our communication style is consistently clear and easy to understand.
And they want to see the depth and breadth of our knowledge over a period of time.

Plus a ton of other things they pick up on, which guides their decision to hire us.

In a nutshell: Don’t chase the subscriber data that has little, if any, real-world commercial value. Focus instead on creating for your prospects.

Marketing 101: The sales multiplier tactic

By Jim Connolly | January 28, 2025

sales multiplied, marketing tips, inbound marketing

At the beginning of my marketing career, I was introduced to a very effective marketing idea. I call it the sales multiplier tactic. It’s spectacularly powerful and there are several ways YOU can benefit from it.

Here’s how it works.

The core idea is extremely simple. If you want a business that grows quickly, design your business so that when someone uses your services, they get more value from it if their contacts also use your services.

This was how LinkedIn grew. Early users asked their contacts and clients to join, so they could connect. TikTok did the same.
It’s also how every hit TV show becomes a hit. The first viewers tell their friends about it, so they can chat about the show with them or share in-jokes, which only fellow viewers would understand, etc.

However…

What if you already have a business and it doesn’t have the sales multiplier tactic built in? After all, the vast majority of business owners are in this position.

One option is to retrofit the sales multiplier tactic to your business. Retrofitting takes a little time and creativity, but it’s relatively easy.

However, there’s an easy and extremely popular alternative that any business can use.

Making the sales multiplier tactic work for your business

A highly popular alternative option, is to add it to your marketing, rather than your service.

One example is my newsletter. It works like this.

Someone within a company or network subscribes to my newsletter.
Then, they read one, which will help overcome a problem their company or network has. So, they forward it to a few other people.
Why? Because it’s easier for them to get their colleagues on board with an idea I mentioned, if they’re able to read it for themselves.
Some of those colleagues will subscribe and do the same.
This is how I’ve attracted many of my largest clients, as details on how to hire me are at the bottom of each newsletter.

That example only works because it’s an ad-free newsletter with useful information, not a series of special offers and sales pitches. For the sales multiplier tactic to work for you, your marketing needs to contain something helpful, interesting or informative. This holds true if you’re using it on a podcast, a YouTube channel, your social media account or anywhere else.

Whichever route you choose, if you get it right the impact it can have on your sales results is amazing.

There’s no need to market your business in 2025

By Jim Connolly | December 30, 2024

stop marketing in 2025, better than marketing

If you dislike marketing or simply find it a frustrating waste of time and money, this is written especially for you.

Just how frustrating is marketing?

The vast majority of small business owners I’ve spoken with over the years, work hard. They put a lot of hours in, too. Yet they feel compelled to tell me that when it comes to marketing their products or services, they’re lazy.

And it’s just not true.

So, why do they think they’re being lazy about their marketing?

They regard marketing as being dull (which it is) pushy (which it is) and irritating (which it is). So, they quite understandably try to avoid it. That’s NOT being lazy.

It’s completely natural to want to avoid things that are dull and irritating. We avoid crap and marketing is a constant source of dull, irritating crap.

Let’s remember.

Marketing is responsible for the junk mail and spam that clogs up our inbox.
Marketing is behind those unsolicited telemarketing calls that interrupt us when we’re at home with our family.
Marketing is the reason strangers pester us in the street with flyers.
Marketing is responsible for the sales spam that floods social media.
Marketing is also responsible for pushy connection requests on LinkedIn.
Marketing is the cause of all those repetitive commercials that ruin every piece of media we consume.

So, how do you grow your business without marketing?

Drop marketing. Replace it with something better

If you dislike marketing and are not happy with the way your business is growing, it’s time to replace it with something better.

Something that will instinctively feel right.

Something you won’t want to avoid.

Something that’s a natural extension of the work you do.

Allow me to explain, along with a few examples.

Better than marketing

Imagine you’re walking in the park on a scorching hot day. You didn’t bring enough water and now you’re feeling really, really thirsty. It’s getting warmer. You notice your throat is now dry. Thankfully, you finally spot a sign for ice-cold drinks with an arrow pointing to a small hut. You walk over, buy a bottle of water and eagerly gulp it down. You then buy another bottle for you to enjoy on your journey home. You thank the vendor and head back.

That sign with the arrow, saying ‘ice-cold drinks’ didn’t feel like marketing.

It didn’t pester you, it didn’t bore you, it wasn’t dull and it certainly was not an unwanted interruption. It was exactly what you were looking for. And the vendor just sold a couple of bottles of water to a very happy customer.

Everyone’s happy.

Also better than marketing

I recall walking into the study to ask my wife, (Sharon) if she wanted a coffee. I quickly noticed that she was listening to an interview with a musician, whose work she loves. He was talking about his new album and the inspiration behind some of the tracks. Like thousands of other listeners, Sharon was buying the album as he spoke.

That radio interview sure didn’t feel like marketing.

Sharon had been looking forward to the interview all morning. She was listening intently and enthusiastically as the musician spoke. He wasn’t being dull and she was delighted after enjoying his interview and ordering the new album. The musician was happy having had a great interview and probably selling tons of albums. The radio show had just provided a great 30 minutes of entertainment.

Everyone’s happy.

And this is better than marketing, too

People like myself, who share our knowledge in a newsletter, on social networks, a podcast or whatever… we don’t need to market what we do. People hire us, knowing in advance what to expect. We simply make it easy to contact us and we keep being useful. It’s a joy to share useful ideas. Our audience gets some useful advice. Everyone’s happy.

And what about those amazing business owners who bake joy into the very process of doing business with them? They attract customers like moths to a flame and retain their customers for far longer. These are the happiest business owners and their customers are happy too.

Growing a business doesn’t have to be dull and uninspiring. It’s a choice. A really bad choice, but a choice nonetheless.

With this in mind, there’s an obvious way forward.

Follow your heart and follow your head

Follow your heart: If you dislike the prescriptive marketing crap that’s based around pestering, interrupting and irritating people, please stop. You won’t be very good at it and it will make you miserable.

Follow your head: If you want to thrive, you’ll need to replace bullshit marketing with something better.

The examples I’ve shared are all things that have been intentionally baked into the business. It’s the natural consequence of their day-to-day workflow. And by default, unlike traditional marketing, these are non-prescriptive. I know from the work I do on this with clients every day, that your specific mix must be developed around you, the kind of business you want and your unique personality.

That’s how to grow your business in a way that feels natural and authentic. And it’s how you create a business that thrives for you on every possible level.

Be stingy with your time but not your ideas

By Jim Connolly | September 12, 2024

Laura emailed me with a great question. She is a member of my newsletter community and wanted to know I find time to give so many ideas away in my newsletter, blog and on my Twitter or X account. My reply contains a really useful idea, so I decided to share it with you.

It starts with understanding that sharing useful ideas is a very different type of sharing.

If you own 3 bars of gold and you give 1 of them away, you are left with 2 bars of gold. Give all 3 bars away and you’re left with nothing.
However, if you give someone a useful idea, you still have just as many ideas as you had before. Plus, you have just enriched the other person. That person could tell others how your idea helped them. So you may also have made a new business contact or a number of new business contacts.

However, there’s something else about sharing useful ideas that’s extremely important.

Scaling your sharing

You need to choose a way to be generous with your ideas, which scales.

If you give an hour of your time, to share useful ideas to each of 10 individual people, you have just spent 10 hours of your time. It doesn’t scale. It’s unsustainable.
But if you give an hour of your time to your community every day, in a way that reaches 10 people or 10,000 people you have only invested 1 hour. Newsletters, YouTube, blogging, podcasting and social media publishing are just some of the ways you can achieve this.

Be stingy with your time

Here’s how I explain the balance required: Be stingy with your time, but not your ideas.

You have a limited number of hours available each day and you need to use them wisely. Thankfully, by scaling the way you share useful ideas with your prospective clients or customers, you can choose to give generously. You can contribute to the success of dozens, then hundreds, thousands or hundreds of thousands of your prospects. And the initial financial investment required from you, in many cases, starts at zero.

Just think about that for a moment. And if it sounds interesting, why not give it a try?

Want to regularly create great content marketing? Use these 3 tips

By Jim Connolly | August 28, 2024

If you’ve ever wondered how to regularly produce content marketing that converts prospects into clients or customers, this information is for you.

I’ve divided it into 3 core tips.

1. Is this useful?

There’s a sign on the wall in my studio. It’s a small sign, containing just 3 words: “Is this useful?”. That’s the mark I set for everything I create. Nothing gets published unless I believe you’ll find it useful. I don’t try and look clever. I don’t try and be edgy. I don’t try to shock people. I just try to be useful to you. And as long as I think you’ll find an idea or observation useful, I share it.

Many business owners are put off creating content, because they try to make it as close to perfect as possible. The thing is, your prospective clients or customers want something useful, not perfect.

Once you stop aiming for perfection you’ll find it a lot easier. You’ll also get massively better results.

2. Don’t let duff content ideas block you

If you’re anything like me, you’ll find that most of the content ideas you get are pretty average. Most of mine are terrible! But maybe 1 in 5 or 1 in 10 are good enough to be turned into a useful piece of content marketing.

The challenge is that in order to get that 1 useful idea, you need to give yourself permission to have the duff ones.

The way I overcame this, was to deliberately allow myself to think of lots of duff ideas, knowing that something useful would come from it.

So, regard your duff ideas as essential steps on the way to creating the content you need. This switches them from being disheartening, to highly motivating.

3. Your work is way better than you think

We often overestimate the ideas and the work of others and underestimate the value of our own. Here’s a great example of what I mean.

A business owner told me how she was taking some files off a computer for archiving, when she discovered an old documents folder. It contained loads of articles that were really interesting. She looked to see who wrote them and found they were all her own work, from 9 years earlier!

She didn’t publish them at the time, because she thought they weren’t good enough. It was only when she thought they were written by someone else, that she saw them for what they really were. Your work is almost certainly way, way better than you think.

So get it out there!

In short, if you’re looking to improve the quality and quantity of your content marketing, focus on being useful. See your duff ideas as necessary steps to your useful ideas. And give your content the respect it (and you) deserve.

Lists dominate content marketing. Here’s why you should use them

By Jim Connolly | August 23, 2024

lists, content marketing, power of lists

Ever wondered why so many articles, videos and newsletters are based around the idea of a numbered list? It’s because lists are extremely popular. People love them. Today, I’m going to explain why, and how, you should incorporate lists in your content marketing.

Why then are lists so popular?

Lists promise ideas. Lots of ideas. And fast!

Lists promises a number of bite-sized ideas or suggestions. And quickly. So when we see “21 Business habits of highly successful people“, we’re not expecting an in-depth examination of 21 habitual characteristics of people who have achieved business success.

No.

We’re expecting lots of ideas. And we hope that at least one of those ideas will help us in some way. If it does, it will repay the 3 or 4 minutes we invested in reading it. That’s a good return for just a few minutes of our time.

Now, I have a question for you. Does your content marketing mix contain list-based content?

If not, I suggest you give it a try. Lists are perfect for sharing, which makes them ideal if you want to expand your reach on social networks. New readers who discover your work through list content, will then get the chance to see your more detailed work. Others will follow you on the social networks, where they see your lists shared. Many of my most shared blog posts are lists.

Lists can also be very powerful, when it comes to increasing your email marketing open rates. Email marketing that has a list in the subject line, can result in significantly increased open rates.

Here’s why.

Most small business owners are not expert copywriters. As such, the subject lines they use for their email marketing tend to under perform. And poorly written subject lines result in low open rates. This means no matter how good their marketing message is, very few people will see it.

Using an average list title as the subject line of a marketing email, will always, always out perform an average, regular subject line.

Should you focus exclusively on lists?

No.

No you shouldn’t.

Seriously.

Don’t!

Allow me to explain.

True, there are YouTubers making a fortune from creating only list-based videos. And yes, there are sites that attract millions of page views, who rely very heavily on list-based content. The business model behind both of these examples is primarily advertising. If your business sells ads based on open rates, keep churning out the lists.

However, for every other kind of business, relying exclusively on lists is a bad idea. And they should be used sparingly.

For example, I could have written this article as a list.

It would have taken me a lot less time to write.
It would have been shared a lot more on social networks.
And the email version of the post would have been opened by a lot more people.

However, I wanted to dig a little deeper into one subject; the content marketing effectiveness of lists. I didn’t want to weaken that focus with “10 Reasons why lists dominate the internet”.

Going a deeper than a list

Sometimes, you need to offer more substance around one subject. Other times, an issue could be impacting your audience and you need to address it. And there are times when you want to share one really useful idea, which wouldn’t work if you broke it down into a list of sub-ideas.

The surface level approach that makes lists so popular, renders them ineffective for anything that requires depth.

So mix it up. But include lists as part of that mix.

In short, if you haven’t already used list-based articles, videos, podcasts episodes, posts or newsletters, give it a go.

Experiment. Test different types of list. Measure the feedback. Check the numbers, including; sales, client enquiries, open rates, social shares and new subscribers, etc.

And let the numbers be your guide.

Marketing 101: Use shorter sentences. Here’s why

By Jim Connolly | July 17, 2024

Here’s a quick copywriting tip, to help you improve your marketing results.

Your prospective clients prefer to read short sentences. This is especially true when explaining detailed information. For example, how your service works.

I’m not suggesting you use fewer words than required. Far from it! Use as many words per sentence as you need. Don’t remove a necessary word. Just don’t use more words than you need.

Why is that, Jim?

Over-long sentences lack impact and clarity. Those are essential elements of effective marketing. Most amateur writers tend to write over-long. Learning how to write shorter helps you avoid that mistake.

Tip: One way to shorten sentences without losing anything important, is to remove extraneous words. Look at the 2 examples below.

People should exercise on a regular basis.
People should exercise regularly.
We have no news at this point in time.
We currently have no news.

A whole story in 6 words

It’s amazing what can be achieved using fewer words. Ernest Hemingway once wrote a story in just 6 words. It’s a powerful story, too.

“For sale. Baby shoes. Never worn”.

Inspired by Hemingway’s brevity, look for opportunities to keep your sentences as short as required. Aim for clarity. Remove the fluff. And keep sentences confined to one thought.

It’s not as simple as it sounds. But if done correctly, your results will reflect the additional effort.

The content marketing your prospects want from you

By Jim Connolly | July 7, 2024

I regularly write about the importance of creating marketing that’s useful to your prospects. So, here are some specific examples, which you can adapt and apply to your own marketing.

Let’s go.

Their needs and your products or services

Start off by thinking about the services you provide or your product range. Then, consider the following topics or ideas and how you can incorporate them into your content marketing messages.

People have an inbuilt need to feel connected: Share ideas to help your prospects connect with useful contacts. The Wall Street Journal wrote about how I achieved this for one of my clients – 4 Marketing Strategies That Paid Off For Small Companies.

People also have an inbuilt need to belong: Share the opportunity to become part of your community. Lots of content marketing fails to address this. Newsletter creators talk about their ‘list’. Podcasters and Youtubers talk about their ‘subscribers’. These are all self-focused. Instead, do as I have done and build a community.

For example, when one of my community hits reply to my newsletter, they can email me direct. And they always, always get an answer from me. No AI. No automation. Just me. I make it very clear that I’m part of the same community as you… the small business owner community. Your prospects value that kind of connection. They’re less attracted to being part of an impersonal list.

Everyone is trying to succeed at something: Share ideas to help your prospects achieve their targets, goals or dreams. Obviously, as with pretty-much every topic here, if you offer a specific product or service that can help them in this area, incorporate that into the content.

We all need to feel safe and secure: Share ideas to help your prospects reduce risk or feel safer.

Everyone wants to avoid wasting time: Share ideas to help your prospects maximize their time, or help them complete certain tasks faster, etc. I’m not a time management expert, but I’ve shared tons of ideas in this area, based on decades of running a successful business, without working crazy hours. The response is always excellent. So don’t be put off sharing from your experience.

People want to improve and expand their knowledge: Share your industry knowledge, sure. But also share your experience with them. For example, if you’re an accountant, don’t just focus on tax, profit and loss or the latest business news. They can get that anywhere. Tell them the common factors you’ve identified in successful businesses. And the ones you’ve identified in those that flounder or fail.

Your specific experience is extremely valuable. It sets you apart from all your competitors. And in doing so, you make it far easier for prospects to feel a sense of connection with you.

We also want to avoid unnecessary stress: Share ideas to help your prospects feel more relaxed and assured. If there’s a specific product or service you offer, which can assist them with this, incorporate that into the message or idea.

Aim for unmissable

Are any of those topics missing from your content marketing? If they are, look for ways to incorporate them. Because this kind of useful, relevant information is the cornerstone of successful marketing. You’ll know you have the balance right, when your content marketing is so useful that people would miss it if you stopped.

How to build trust, before a prospect even knows you

By Jim Connolly | May 18, 2024

build trust, reliable, content marketing, reliability

Today, I’d like to give you a proven way to build trust from your prospective clients or customers… before they even know you.

Here’s how it works.

When I share this idea with small business owners, I start by asking them to consider a few questions. Here’s what I ask them.

If you publish a newsletter, can your readers rely on you to get each edition out on time?
If you use social networks for business, can your contacts or followers rely on you to show up regularly with your ideas?
If you publish a podcast, can subscribers rely on you to publish on schedule?
If you are a blogger, can people rely on you to publish useful posts at least once a month?

Here’s the thing: Content marketing not only allows prospects to discover us and the services or products we provide. It’s also an extremely powerful trust building asset.

What this means for you and your business

By observing your activities, such as those I listed above, your prospects also start to build a wider picture of your business. A picture that shows how committed you are to delivering on time. A picture of your reliability.

By turning up regularly, your marketplace gets to see, for themselves, that you can be depended on. Over time, you’ll also build a strong reputation for consistency. These combine to transform your content marketing into an exceptionally valuable, trust building asset.

Go easy. Don’t overstretch yourself

The easiest way to make this work for you, is to choose just one or two content marketing activities. (I only use two myself). Then, commit to being there when you’re expected. You don’t need to be prolific. A consistent, monthly newsletter is far more effective, than a weekly newsletter, which you just don’t have the time to regularly create and send.

If you do this, then bit by bit, day by day, your prospective clients will come to rely on you.

Just think how valuable that would be for your business. Imagine a marketplace filled with prospective clients who already know you’re reliable and who already trust you. And you can achieve this, without overloading yourself with extra work.

Tip: Here’s how to make your content marketing massively more compelling.

Photo by Tony Schnagl on Pexels.com

Blogs are crushing it in 2024

By Jim Connolly | March 22, 2024

Blog posts remain the most popular content format for marketers, with 9 out of 10 marketers using blogging to achieve content goals. (SEMrush, 2023).

Here are some reasons why I recommend business owners start blogging — or start taking their blog more seriously.

Blogging in 2024 is easier than ever

It’s so simple today, to publish your ideas to the world on a blog. Blogging software (I use WordPress) has matured. It’s intuitive and very easy to use.

I’m writing this post on my phone using WordPress’s Jetpack app.

Blogging in 2024 is bigger than ever

According to Hubspot, there are over 600 Million blogs out there. (Hubspot 2023).

That’s 1 in every 3 websites.

Your blog puts you in charge

Unlike social media sites, your blog gives you the freedom to publish as often as you want.

There’s no algorithm you need to follow. No content monster to feed. No shadow banning if you publish too little or too often. You’re in control.

Blogging is great for building your email list

Blogging is an exceptionally effective way to grow your newsletter list or email marketing list. Subscriber forms have developed in recent years. Add the forms to the most appropriate areas of your blog. Write the form’s copy correctly. And watch what happens.

In the last couple of years, my blog has become my main source of newsletter subscribers.

It costs nothing to get started

WordPress provides a free blog, so you can test the water before diving in. Plus, there’s no need for any expensive equipment. I regularly write posts on my phone. So if you already have a phone, tablet or laptop you’ve already got what you need to begin.

Blogging is media agnostic

You can publish any kind of content on your blog. Short-form video, long-form video, stream live events and share your photography. You can host live chats, publish audio recordings and written word posts — anything digital.

Your blog is the perfect home for your content

You can use your blog as the hub of all your online content or content marketing.

So, rather than create content for your social media accounts and leaving it there, you can also host it on your blog. This improves your blog and provides more content for people to engage with.

It also means none of your work is ever lost. And it’s on a platform that you own. In my experience there’s nothing even close to blogging, when it comes to housing your content.

Blogging and your social accounts, sitting in a tree, kiss…

Your blog amplifies your social media activity. And your social media activity will amplify your blog. It’s a 2-way street now. It’s no longer just you creating free content for a billion dollar social network. Your hard work is now building your own platform.

Plus, if your main social network becomes unpopular, you’ll still have a network of all those who followed you to your blog and subscribed to it, or subscribed to your newsletter list.

Finally

Perhaps most importantly of all, by removing all the barriers I’ve mentioned, blogging gives you the freedom to be yourself. The freedom to share your message, your way, as often as you want.

It’s also worth remembering that depending on the type of blog you build, the blog itself could become a highly desirable and highly valuable asset for investors.

Photo by Plann on Pexels.com

A productivity tip, plus a note about notebooks

By Jim Connolly | December 29, 2023

I have 2 proven ideas to share with you today, to help you achieve more in 2024.

Ponder these 2 points for a moment.

Isaac Asimov produced around 470 published books, and hundreds more short works. He did this using a typewriter.
Productive people don’t buy productivity apps.

Why did I share them unrelated observations with you? It’s because they stood out, on reading last week’s entries in my current notebook.

The first was a nugget of information I originally gleaned from Boston University.
The second was something I jotted down, while speaking with the developer of a popular productivity app. He told me that productivity apps are not marketed to productive people. That makes sense. After all, driving apps are not marketed to people who don’t drive.

Tip 1: Momentum ignition

This reminded me of how we managed, before we had access to productivity apps. It also reminded me of a technique I used back in the day, which works just as effectively today. And many others have found it equally as powerful.

Here it is.

The moment I feel ‘stuck’ on a task, I take a short walk, and on my return focus ONLY on doing the very first step.
I then do that one, small thing.
The task is instantly transformed from something I need to start, to a task in progress.
Momentum is created.
Momentum is the opposite of being stuck.
This momentum ignition idea overcomes all productivity challenges for me.

Back to apps. And my second tip.

I chewed over that Isaac Asimov fact in my notebook. I mean, would Isaac Asimov have written more books, if he had a phone offering him productivity notifications and tips?

And what about Leonardo da Vinci? Would entering various data into productivity apps, then monitoring that data, have given him greater focus with which to create? I do know, that da Vinci kept copious notes. Maybe they were his productivity tool? Notebooks are certainly my best tool when creating.

This leads on to the inspiration for today’s post.

Tip 2: Note taking as a productivity monster

One of the least mentioned benefits of using a notebook every day, is what happens when you read a few seemingly unrelated notes. They very often create a spark that becomes a new idea. Like the idea for writing what you’re reading right now.

Only by reading those notes, taken 3 days apart, did I make a connection. Seeing them together helped me join the dots. The vast majority of my articles, blog posts and newsletter ideas come from my notebooks.

Without exception, every productive person I know is a note taker. Some, like me, use a mix of paper notes and digital. Others choose just one.

If you don’t regularly take notes, I recommend you give it a try. And the next time you’re in a productive slump, take my productivity tip for a spin.

Attract more customer enquiries, the friendly way!

By Jim Connolly | December 18, 2023

attract customers, friendly, warmth, approachable

Here’s a quick marketing tip, which can help you attract more customer (or client) enquiries. I hope you find it useful.

It starts with a question: How easy is it for your prospective customers to get in touch with you?

I’m not asking how visible your contact information is on your marketing materials. I’m referring to something that is almost as important and yet seldom written about; how approachable or friendly you seem, to prospects who don’t already know you.

For example.

When a prospect is reading your newsletter, how approachable do you sound to them? The best newsletters are written so that the author comes across as friendly, informed and interested in helping you. The least effective are written by people who come across as impersonal, distant and only interested in what’s in it for them.
When a prospect reads your comments on social media, how approachable do you sound to them? Some business owners can appear sarcastic, rude or even confrontational when people dialogue with them or ask questions. This is a really, really bad move if you want prospects to feel comfortable enough to contact you.
When a prospect reads the about page on your website, how approachable do you sound? Many small business owners write their about page in the 3rd person, rather than speak directly to their reader. Instead of saying; ‘Hi, thanks for stopping by. My name is Jordan and…’ they start with ‘Jordan has worked in web design since 2012 and… ‘

Why should this matter to you?

Here’s what we know for absolute certain. The less comfortable someone feels about approaching a potential service provider, the less likely they are to contact them.

By including a friendly, human touch in your marketing, you start to nurture a positive impression in the mind of your prospects, long before you ever speak with them. This helps them feel far more comfortable contacting you, hiring you or buying from you.

Photo by KOBU Agency

New is getting old

By Jim Connolly | November 9, 2023

marketing risk, new, change, fear of change

When it comes to creating a powerful marketing message and attracting customers, the word ‘new‘ is overrated. New is a very loaded word and can destroy your marketing results.

There are 3 broad reasons for this.

The newest product or service is always a riskier bet. At best, it’s a bigger gamble than the trusted incumbent. At worst, the customer feels like a paying guinea pig.
The newest product or service is seldom the best. It lacks the improvements that come from years of feedback. It lacks the robustness that comes from stress-testing.
New doesn’t last for long. This makes it a short-term marketing message. Anything that’s new is only new for now.

A dozen better alternatives

Given the challenges of using the word new, I recommend you replace it with something more compelling. More motivating. More attractive. To get you started, here are 12 alternatives.

A faster way.
A more enjoyable way.
A cleaner way.
A proven way.
A stylish way.
An profitable way.
A premium quality way.
An ethical way.
An exciting way.
A safer way.
A more reliable way.
A cost effective way.

What next?

Take a look through your marketing and search for opportunities to replace new with a better alternative. This is usually in situations where new is used as the only adjective.

Also, you can apply this to your presentations, negotiations or meetings. For example, if you’re trying to sell a new product, service or idea to someone, they’re more likely to pay attention when you tell them about your ‘more profitable way’ of doing something, than your ‘new way’ of doing something.

Finally, in situations where you need to use the word new, such as a press release or product launch, combine it with another word. For example, new and improved.

Photo by Werner Du plessis

Did you see what those liars are saying?

By Jim Connolly | November 7, 2023

Have you ever looked at the marketing promises made by your competitors?

Your most unreliable competitors will promise to deliver on time, every time.
Your lowest quality competitors will promise premium quality at low prices.
Your least competent competitors will promise a highly professional service.

And they’ll all have testimonials. Testimonials that are often the opposite of what a real client or customer will experience from them.

It’s horrible. It sucks. But it makes sense

After all, they’re hardly likely to admit that working with them or buying from them is a total nightmare. You see, the mindset that says it’s okay to produce low quality work and charge over the odds for it, has no problem being dishonest in other areas of their business.

What does this have to do with you?

Everything!

It has everything to do with you. And here’s why.

Your prospective clients or customers have been lied to before. This means the claims you legitimately make in YOUR marketing will only be treated seriously, if you back them up.

Here are a couple of tips to help you make the truth of your marketing a lot more believable.

One way to add credibility, is to link from your website to external sources. For example, link from your website to external reviews or positive media coverage. Similarly, if you’ve been accredited by a respected organisation, link to the page on their website, where you’re mentioned.

Another way to add credibility, is to turn up regularly with useful information, via a newsletter, a blog, a podcast or on social networks, etc. By providing genuinely useful, informed advice, you demonstrate your knowledge. By doing this regularly, you show your reliability. This also gives you an opportunity to show your personality. By demonstrating your knowledge and allowing your marketplace to get to know you, you create a potent marketing mix that really helps you to build trust.

Please don’t just find this advice interesting.

Do something with it.

When the economy is in bad shape, people think a lot harder before making any investments. This includes investing in the services or products you provide. Showcase your credibility and make the decision to invest in you as easy as possible.

The marketing power of ‘Style Over Substance’

By Jim Connolly | June 7, 2023

The following statement will sound counter-intuitive. That’s because you’ve been lied to for years. Okay. Here goes.

In marketing, there’s a case for style over substance.

It’s a strong case, too.

Just think about this for a moment.

The top political commentators get paid a ton of money, to deliver their take on the news for major networks.
The also-ran commentators get paid peanuts, to deliver their take on the news, for small, local networks.

Here’s the thing. In both cases, the news (substance) they comment on is the same. Here’s why one of them is earning 10 times or 50 times more than the other. It’s their style. The style with which they work.

For example:

Their courage, when choosing to take, or avoid, a controversial stance.
Their ability to communicate with confidence.
Their vocabulary.
Their energy.
Their effectiveness when injecting their personality (style) into their work, so that it’s truly theirs.

Here’s my point: When it comes to business, the substance should be there by default. Every qualified consultant, coach, lawyer, adviser, etc., knows what their service (substance) is and how it works. It’s their style that sets them apart from the crowd.

Style over substance in marketing

The newsletters, blogs, Facebook groups, YouTube channels, Social media accounts and podcasts, which people take notice of, all have their own style.

And the ones that fail to grow, fail to get noticed, fail to make an impact… well… they don’t.

Instead, they follow the cookie-cutter approach to marketing. They bought into the lie. The lie that says; ‘Just market your stuff this way, like everyone else, and it works. Follow the steps. 1-2-3’.

That’s bullcrap.

You can certainly learn substance that way. However, your style, the very thing that gets you noticed, by default, can’t possibly be learned from a marketing seminar, a course, a book or any other generalized form of information.

Why?

Because your style is all about you.

Where are you right now?

Okay, you obviously understand the services you provide extremely well. So the substance is there. You know what you’re doing. You’ve got the substance part covered.

But what about the style?

When it comes to your marketing, when it comes to the story behind your service, are you telling it from your perspective? Are you sharing the substance of your knowledge, using your voice, your perspectives and your experiences? Because these help form your style and your style is what people connect with.

It’s your style that sets you apart.
It’s your style that makes you approachable.
It’s your style that inspires people to share your message.
It’s your style that gives value to your substance.
It’s your style that motivates people to want to hire you or buy from you specifically.

And none of that can be copied from a book, seminar or course. Because it’s you.

In fact, with so many competitors trying to get the attention of your prospective clients, your style is the most powerful tool in your arsenal.

Photo: Shutterstock.

Build your ideal business. No selling required. None. Zilch!

By Jim Connolly | June 6, 2023

I’m going to share a powerful marketing idea with you today. It’s all about how to attract high quality clients or customers. With no selling required.

These leads will come from people who already know you, who already value your work AND who really want to work with you.

Let’s go.

I need to start by asking you a question: Over the past 6 months, how much valuable, free information have you given to your prospective clients?

I’m specifically referring to things like newsletter articles, blog posts, videos, Zoom sessions, podcasts etc., which offer useful and valuable information… rather than thinly-disguised sales pitches.

Here’s why that question is critically important to building your ideal business.

No selling required

If you want an endless stream of high quality clients or customers, you need to be front of mind when they have a requirement. You need them to be thinking about you. This means you need to regularly give them something, which they will value. Something useful. Something that makes them interested in what you have to say.

Most small business owners waste their time, trying to get their marketplace excited, using sales messages and special offers. They haven’t figured out yet, that they need to develop a relationship with their marketplace, in advance, if they want to attract the very best enquiries.

Notice I said ‘attract‘ enquiries?

That’s right.

When you stop selling and start helping, your prospective clients come to you. I haven’t sold my services to anyone in over 20 years. But people hire me all the time.

And the difference this makes is huge.

Engage and inform: Don’t just sell

The secret to attracting high quality inbound sales leads, is to focus on engaging your marketplace. Educate them. Inform them. Inspire them. Help with their problems. In short, become a valuable resource. And do this before they even need you.

By engaging in this way, you’ll quickly begin to build relationships and credibility with the people who pay for the exact kind of service or products you offer. And if you tailor the information you provide, so that it’s directly relevant to your IDEAL prospective clients, that’s who you’ll attract enquiries from. (Note that word attract again?)

Through the distribution of valuable, free information, you position yourself as an authority in your field. You also build a relationship with your prospective clients, where they naturally think of you as the source of the help they need. This makes you a safe pair of hands. It also makes hiring you or buying from you way less risky when they need a new provider.

Make no mistake, if you embrace this marketing idea and do it correctly, the results can be breathtaking. You can build your ideal business, working with great clients who value you.

And with no selling required.

Photo: Shutterstock.

Your opinions, voice, uniqueness and AI

By Jim Connolly | April 25, 2023

Opportunity is knocking. It’s knocking loud and it’s knocking clear.

The best part? To benefit from this spectacular opportunity you just need to be yourself.

Allow me to explain.

It starts with a statement of fact: Your opinions are exactly that. They’re yours. They’re as specific to you as your unique blend of life experiences and lessons.

Conversely, artificial intelligence doesn’t have an opinion. Everything about its knowledge base is artificial.

Instead, AI is fed with masses of data. And it’s trained by groups of AI experts. One of the primary tasks of AI trainers, is to keep their AI as neutral to everyone as possible. And in seeking not to offend anyone, AI lacks even an artificial opinion.

In stark contrast

No person who has ever lived is neutral. Unlike AI, we not only have an opinion, we have countless opinions. This includes the opinions and feelings we have regarding the way we do business. And it impacts everything, including:

The business tactics we rule in or rule out.
The atmosphere we create for our clients or customers.
The way we sell or negotiate.
The value we place on our products or services.
The baseline quality of service or products we provide.
The type of staff we hire and the way we look after them.
The suppliers we choose.
The profile of customers we want to attract (and those we want to avoid).
The type of promises and guarantees we provide, etc., etc.

Your business, opinions, voice and uniqueness

Your opinions matter. They always have. They’re what give you your unique voice in the marketplace.

I firmly believe that today, and for the forseeable future, that uniqueness is a powerrful way, maybe the most powerful way, for your business to gain your biggest ever slice of the marketplace.

How?

A growing number of your competitors are switching to AI for their voice. For example, AI tools are creating and guiding their business plans; what to do and what to avoid. Chatbot apps are handling their frontline customer service. Chatbots are also guiding or shaping (and in many cases providing) their; newsletter content, blog posts, video / podcast scripts, advertising copy and social media interactions, etc. In short, everything that prospective clients or customers use in order to judge these businesses, is bland and lifeless.

I’m suggesting that you adopt a very different aproach to AI.

The most savvy business owners I know are also using AI. But the way they use it, excludes every area of their business that carries their DNA. Their opinions and their voice remain 100% human. It’s what guides their messaging, their priorities, their values, their commitment, their customer service and their willingness to go the extra mile. Their businesses have a pulse and personality. They are extremely easy to connect with. They are easy to relate to. And on a very human level, they’re easy to trust. Because they are human. And so is their brand. Not dull and lifeless like the previous example.

Very soon, you’ll be able to stand out and get noticed, in a way that wasn’t possible before. The opportunity is knocking. But only for those who choose to take notice of it.

AI created content: Big changes ahead

By Jim Connolly | February 13, 2023

People have been asking me lots of questions lately about AI. Specifically, regarding AI created content. And rightly so. Everything is going to change. Those asking me can be split into two groups.

Business owners wanting to switch from paying content writers, to using AI.
Content writers, who are worried that AI created content will wipe their business out.

Here are some thoughts, observations and ideas for those in either of the above groups.

Switching to AI created content?

It was 2016 when I first wrote about AI as a content creation tool, in a post called Don’t let the robots kick your ass. I’ve followed AI content developments very closely ever since. And yes, things really have improved.

However, for a business owner thinking of replacing their content writers with AI, you’ll have some small issues to contend with. That’s because it’s not currently a like-for-like swap.

In my opinion, AI content isn’t good enough to use without some editing. Here’s a piece I created in around 10 seconds using ChatGPT, with no edits, so you can see for yourself. I simply asked the software to write an article for me about the limitations of AI writing. Here’s what it produced, including the article’s title: Limitations of AI in Writing: Context, Tone, and Nuance.

Whilst the spelling and grammar are fine, the content doesn’t flow naturally as you read it. This is a common problem and means the business owner needs to know what to edit and how to edit it, so that it reads correctly and is ready to publish.

Editing takes time, if you’re not used to doing it. And quality is an issue, because the quality of the content you end up with, will be determined by your editing skills… not AI. Yes, the quality of AI content will improve to the point where little, if any editing is required. But in the short-term, it’s not quite there.

AI and content writers

Content writers who operate at the higher end of the market have nothing to fear from AI content. You’re a proven writer. You can connect with readers, engage with them and deliver the results your clients need. You’ll be absolutely fine for a very, very long time.

High quality, human crafted content, which engages the reader, with things like nuance, irony, passion and compassion, will always have a market.

The challenge, I believe, will be for content writers who serve the middle of the market.

Why?

I’ve been testing the research version of ChatGPT for some time and right now, it can create a piece of content on any subject, thousands of words long, in seconds. Scan it with a plagiarism checker and it will pass as unique. Note, in the example I gave earlier, I just pasted the text from the software, formatted it and added an image. An experienced writer will be able to edit it and turn it into an average quality piece in under 30 minutes.

That’s exactly what a lot of content-based service providers have been doing for years. They’re able to charge a low fee and earn massively more than those charging 5 times as much, because they’re producing 20 times as much content.

Soon, AI will create content that’s already as good as the average piece that’s human created. Some in my profession say it’s already possible. Either way, it won’t need human editing. It will be ready to go. And the software is already extremely simple to use, so there’s nothing to stop those with average budgets from bypassing content writers, and doing it themselves.

I think that’s the point were the ‘real’ disruption will happen.

Some thoughts

Not much is likely to change in the very near future. Though with Microsoft and Google / Alphabet now investing billions in the battle for AI supremacy, and advertising their offerings everywhere, this will change. I think a wider, general awareness of AI content will see a surge in content service providers using it, which will force fees down. It should also result in more people switching from hiring content creators, to doing it themselves with AI. As I said earlier, it’s already very easy to use.

Content providers who charge industry average fees, to clients who’ll pay industry average rates, always find it hardest to thrive. And it’s about to get even harder. Because those who currently hire them will be able to create their own content, and create as much of it as they wish, for pennies or free. Those who sell content services into the middle will need to switch to a new content service model, which is built to thrive in the age of AI. More of the same isn’t a viable option.

As with every disruptive technology, there will be winners.

Maybe a useful way forward, is to ask yourself what a winning model for your business will look like, now AI content creation is going mainline. Consider how you might put the amazing power of AI to work for you, rather than have it work against you. There’s no reason for you not to prosper mightily from the disruption.

Going narrow and deep

By Jim Connolly | November 25, 2022

If you find it hard, time-consuming or confusing, to be present on lots of different social media platforms, relax. You don’t need to! Today I’m going to show you a far better alternative. It’s based on the approach I use. I call it going narrow and deep. So, here’s how it works, and how you can benefit mightily from it.

This blog is in its 14th year. And I’ve been publishing a newsletter since the 1990’s! When I mention this to people they often ask how I have managed to update my blog and publish a newsletter, very regularly, for so long.

I really don’t do much

Sadly, I don’t have some kind of productivity super power. It’s a lot less impressive than that.

You see, my ‘secret’ is all about how little I do.

I don’t have a Linkedin account.
I don’t have a Youtube channel.
I don’t have a podcast.
I don’t have a Facebook Page
I don’t have a Facebook Group.
I don’t have a TikTok account
I don’t write books.
I don’t give many interviews.
I don’t have a business account on Instagram or Snapchat, either.

Lots of business owners do most of the things on that list. And I bet they produce at least as much information across those platforms as I produce for my blog / newsletter.

The difference is in what we choose to do with the content we produce.

They go wide. I go narrow

Let me flesh that out a little.

Having been involved in social media marketing since its inception, I’ve seen how easy it is to lose your account, and audience, on any platform you don’t own. And if a platform ceases to be popular, you can also lose your audience, or most of it, when they move to the next new, shiny thing.

Plus, it’s extremely hard to create a significant marketing impact, or foster deep engagement across multiple platforms. So, you end up with a wide spread of shallow encounters. That’s why I chose to go narrow and deep.

I own my blog.
I choose where it’s hosted.
And I can use any commercial email provider to mail my newsletter to subscribers.

The benefits of building your own platform are many and varied.

The best-known benefit of going narrow and deep

Maybe the best-known benefit is that you’re building your very own publishing business, which grows in value literally every day.

For example. Jim’s Marketing Blog has thousands of pages of marketing and business development information and a 14 year pedigree. It has built trust and a deep connection with thousands of people worldwide who read it regularly.

So today.

If I wanted to.

I could form partnerships with online training providers, promoting their courses here, for a commission on each place sold.
I could create a dedicated store here, providing products that appeal to my reader demographic.
I could cash-in. The last offer I received for Jim’s Marketing Blog was huge.

There are multiple revenue generating opportunities open to me, because I built everything here. Combined, they would easily create a significant enough income to become a stand-alone business. Imagine if I’d spread my ideas and work across social media platforms / social networks. None of the opportunities I just mentioned would exist.

So, consider the commercial value of creating your own platform. Your own publishing business. And I mean, seriously consider it. Because it could be worth a fortune to you.

The least-known benefit of going narrow and deep

I think the most overlooked benefit, is the incredible focus, clarity and freedom it gives you.

With the multi-platform approach, different types of ‘content’ work better on one platform and less well on another. All of a sudden, you need to add lots of tasks to your daily workload. So, you’re no longer ‘just’ running your business. You need to find time to be a photographer, broadcaster, video producer, audio creator, short-form writer and networker. Plus, there’s the time required to monitor all those different places every day for replies or responses.

You also need to be careful how often you publish. Most platforms will make your content less visible to your audience, if you publish what they deem to be too often. Facebook, Linkedin and Instagram are notorious for this. Blogs do the opposite, because fresh content is rewarded by search engines. It’s a sign that your blog is being supplied with new and updated material. A sign that your blog is worth recommending to those searching for up-to-date information.

With your own platform, you publish when you have something useful or interesting to share. That’s it. It’s extremely liberating.

In short, I probably don’t produce content more often than you or anyone else involved in marketing their business. I certainly spend a lot less time creating it.

I just put it in the same place and let it build steadily over time. Eventually, all those little molehills become a mountain.