Jim's Marketing Blog

Marketing tips and ideas to help you grow your business

How to create marketing that works

By |

Marketing that sells

I have a very effective marketing idea to share with you today. I’m going to show you how to create marketing, which people will value and that’s powerful enough to inspire them to hire you or buy from you. It’s based on the work I do with some of my clients and includes a brief case study, which you can learn from.

So, let’s get started.

Receiving attention or paying attention?

It starts with understanding that there’s a huge difference between someone receiving your message and someone paying attention to it.

For example, TV viewers are sent targeted marketing messages (commercials) during TV shows. What do most of us do? We fast forward through them or if watching the show in real-time, we go and make a coffee. Just because they send their messages, doesn’t mean we are paying attention.

For your marketing to work, you need to get a great message in front of the right people. In order to get this correct, here’s the key question we need to ask ourselves:

If I stopped my email marketing campaign or I stopped publishing my blog posts, newsletter etc, would people really MISS them?

As a quick look at the marketing you receive every day confirms, for most people the honest answer to that question is NO! We get bombarded with dull, uninspiring sales messages all day and see them as an intrusion, rather than something of value.

Of course, for that tiny minority of small businesses who DO produce marketing, which people genuinely value and would miss if it were to stop, the sky is the limit.

I’m going to share the process required to make this work for your business later in this post.

First, we need to understand why there’s so much dull and ineffective marketing out there.

Dull is cheap. Dull is fast. Dull is easy!

It’s cheap, fast and easy to create a dull marketing message and push it to a lot of people. As a result, there’s no barrier to entry today.

Things were very different 15 years ago. Back then, if a small business owner wanted to send a mail shot to 50,000 people, she’d have to spend some serious money.

  • She’d have to cover the cost of the mailing list.
  • Then she would need to pay for all that paper and the printing.
  • Next she would need to pay a company to get the letters folded and inserted into the 50,000 envelopes.
  • Then there’s the huge postage costs for those 50,000 pieces of mail.

All in all, it would cost many thousands. She would need to think long and hard about the value of what she put into those envelopes. Get it wrong and she would pay a hefty price.

Today, everything has changed

That same business owner today, can hit 50,000 people using cheap email software and her laptop. It costs just a little of her time. If it fails, maybe tomorrow’s one will work.

In short, it’s never been cheaper or easier to push dull, uninspired, poorly thought out, selfish marketing out the door.

So, that’s exactly what millions of people are doing. This is why there’s so much junk in your email inbox and on your social networking accounts.

How to get it right

There is an alternative approach I want to share with you, so people welcome your marketing, share it and hire you or buy from you. It requires that you take the exact opposite approach, to 99% of the marketing you see out there. 

It’s about shifting the focus of your marketing, so that it’s primarily of benefit to the people who receive it and secondarily of benefit to you.

It’s about producing content (audio, video, articles, blog posts, newsletters, social networking updates etc), which provide independent value to those who receive it. This means they get genuinely valuable or useful information from it, independent of them needing to spend a penny with you.

An example of how this works, based on one of my clients

Imagine you are a dog owner and after a trip to the vet, you subscribe to their dog owner’s newsletter. It gives you useful tips and ideas, to help you keep your dog healthy, fit and happy. At the bottom of each email are their contact details, so you can call them when you need a vet.

You find this free information so valuable and interesting, that you send it to 10 of your dog-owning friends.

  • They subscribe and then do the same.
  • Then these new subscribers share it too, and on and on it goes.
  • The amazingly valuable, highly-targeted readership just keeps on growing!

Soon, my client was talking to hundreds, then thousands of dog owners and positioned themselves in their marketplace, as THE place to take your dog for all its veterinary needs.

Their newsletter was eagerly anticipated by it’s readers. Yes, people wanted to hear from them and valued what they had to share.

Compare that vet’s approach to the typical marketing messages we see.

  • That vet doesn’t need to run expensive radio ads.
  • They have no need to waste time on Facebook. They own the communication channel with their prospective clients (by using email)!
  • They have no need to buy mailing lists.
  • They don’t need to waste valuable hours at networking events.
  • They certainly don’t need to pester people on social networks or ask strangers for recommendations on Linkedin.
  • They don’t need to invest in anything, other than the creativity required to produce a genuinely valuable newsletter, with useful content.

That example shows how a business can grow a massively powerful marketing asset, by sharing real value, rather than pushing unwanted messages. If you want to thrive in today’s exceptionally volatile economy, this is the kind of marketing you need.

The kind of marketing that increases in value every day.

The kind of marketing that requires zero advertising spend.

The kind of marketing that connects you with prospects in a way they actually look forward to and share with their friends.

In fact, the exact kind of marketing I have been creating for my clients, since the mid 1990’s. It works. And it works in every economy.

Marketing 101: Pick a frequency

By |

marketing 101, pick a frequency, content marketing, frequency

Here’s a content marketing tip, to help you attract the attention of prospective customers AND motivate them to buy from you or hire you. It’s all about one word that has two extremely useful meanings. That word is Frequency.

Allow me to explain.

I was prompted to write this after 2 emails I received.

  • The first was from a long time reader. Sophie got in touch to find out why I hadn’t published quite as many newsletters recently.
  • The second email was from a former reader. Rick emailed to say he’d unsubscribed from the blog, because I publish too often.

There’s a powerful lesson here for anyone who wants to grow their business.

Frequency

Clearly, I’ll never be able to keep everyone happy with the frequency of my newsletter. For some it will be too little. For others it will be too much. If I keep Sophie happy, I lose Rick. If I keep Rick happy, I lose Sophie.

So, here’s what I do.

Rather than try and get the frequency right for everyone, I use a different kind of frequency. A frequency that works. Every. Single. Time!

More importantly, it’s the kind of frequency, which you can use to attract more clients or customers and build your business.

The other type of frequency

There’s another kind of frequency. The kind radios use. If you tune your radio into the same frequency as a radio station, you receive their signal. You’re (literally) on the same wavelength as them.

When you’re on the same wavelength as your marketplace, you’re in harmony with them. And they’re in harmony with you. Sophie and I are on the same wavelength. If you’re a long time reader, you and I are on the same wavelength, too.

In short: I only write for you and Sophie.

Now, that won’t be the right frequency for everyone. But I don’t write for everyone. And there’s a very good reason why. It turns out you can’t keep everyone happy. And the harder you try, the weaker your signal becomes. Before you know it, no one is on your wavelength.

Though I used the example of newsletters / blogging for this post, the exact same strategy works for every kind of content marketing.

Supercharge your marketing

If your marketing isn’t resonating with your marketplace, it’s entirely possible your signal is too weak. This happens when you try to be relevant to as many people as possible.

You land in the middle. In my earlier example, you’d be too infrequent for Sophie and too frequent for Rick. Lose, lose.

By landing in the middle, you become directly relevant to no one. This means your marketing message will lack the motivation it needs, to inspire your prospects to take action. Only clear, directly relevant marketing has that kind of impact.

So, pick a frequency.

Shun the masses.

Embrace the community you wish to serve. Focus only on them, their needs and their wants. Be generous. And be generous as often as you can.

Pretty soon, you will have a community of people on your wavelength.

  • People who will value what you do.
  • People who will miss you when you’re not there.
  • People who will hire you.
  • People who will recommend you.
  • People who will talk about you.

Just imagine how valuable that will be for your business.

Get noticed: Make a difference, not a noise

By |

get noticed, make noise, make difference

It’s hard to get noticed today. And there’s a really good reason why.

The world has a social media megaphone. Everyone can now tell everybody about everything.

To compound the noise pollution, thousands (and thousands) of influencers and brands are encouraging their flocks to amplify the noise.

Here’s the thing: As the noise from this chatter has increased, we’ve become better and better at ignoring it. Yes, technology let’s us filter the notifications and reduce the noise somewhat. But we ourselves are paying less attention to the chatter. It tends to wash over us.

Getting noticed

And that’s really, really important for business owners to know.

Why?

Because now that talk is cheaper than ever, our actions have spectacularly more impact.

  • People don’t notice the noise. Certainly not beyond a surface level.
  • They notice the difference we make. And this is especially true, when we make a positive difference to them or something they care about; their business for example.

In short, to earn the attention and trust of our prospective clients, we need to look for ways to demonstrate the value we bring, which they’ll find useful. If it’s useful (to them) it isn’t noise. So, they pay attention.

Get noticed above the noise

Rather than having a ton of social media accounts and filling them with noise (automated retweets, funny images and GIF’s, sharing famous quotes, etc), go for quality. Make a difference.

The message you’re reading right now is an example of what I mean. By taking a little time this morning, I’ve produced this information, which I believe some of you will find useful.

  • I do almost nothing on Facebook.
  • I don’t even have a Linkedin account.
  • I share ideas, like this one, and I use Twitter.

That’s it.

And every day, amazing prospective clients reach out to me.

Here’s the thing.

It’s increasingly hard to get noticed on social networks. Millions of business owners, marketing people and agencies are using the same, so-called tricks and tactics. And in doing so, they become camouflaged by the millions of others, who are doing the same thing.

We need to step away from the noise, my friend.

If you find you’re not getting the results you and your business need, focus on making a difference. Find something you can do, which will have a positive impact (be useful) to your prospective clients.

It’s less time consuming than adding to the noise, and massively more effective.

You should use information marketing. Really. Do it!

By |

Content marketing, information marketing

Today, I’m going to share the power of information marketing with you. It has the potential to sky-rocket your sales results. Actually, it has vastly more potential than that!

I was prompted to write about this, when answering a very common question from one of my readers. They wanted to know, how I find the time to write so many newsletters and articles.

It’s all about my information marketing strategy. And now you’ll see why you really need to start using it!

Let’s go!

Finding time or making time?

A business owner doesn’t need to find the time to go to work, or find time to look after their clients / customers. When a task is important to us, we make time for it. The time for it is set aside, in advance. It’s in our calendar. It’s high on our to-do list. And as a result it gets done.

Marketing is a top-level business activity for me. Not just for me, but for everyone serious about growing a successful business. I know that the information I create, (free marketing tips, ideas and advice) doesn’t always look like marketing.

But it absolutely is.

Some would call it content marketing, but content marketing is extremely limited in comparison.

I call it information marketing

And here’s what it does.

  • It reminds those who choose to follow my work, who I am and what I do.
  • My newsletters, website articles and social media updates showcase my knowledge.
  • My content also provides people with a checkable body of work, which proves that I show up regularly with helpful information AND that I’ve been doing this for decades.
  • This means people know who I am. They know my work and that I’ve reliably provided it for a very long time.
  • The marketing pay-off is that I’m earning their trust, long before they even contact me. And they’re sharing my work with even more prospects!

Now, imagine your prospective clients already had that kind of relationship with you and your business. Consider how much more likely they would be, to buy from you or hire you.

THAT’S what makes information marketing so effective. It provides you with a regular, predictable flow of exceptionally high quality new clients or sales. It also means you never have to sell your services to a stranger again. Because they will already know all about you and your services or products. Information marketing works beautifully.

Okay, now let’s look at just how easy it is.

Information marketing is ongoing

All successful marketing is an ongoing business activity. It’s about becoming, and remaining, visible to your marketplace; so your name, company name, branding, logo, face, etc., is familiar to them.

Almost every small business and many medium-sized businesses get this wrong. They tend to only market their business when there’s a problem; like when they’ve lost a major account or they’ve seen a worrying drop in new clients.

They then, suddenly start marketing to their prospects… even though they’re total strangers to these prospects. It’s extremely ineffective.

And it’s avoidable when you use information marketing.

information marketing, content marketing

It requires way less money than you think

Actually, information marketing takes less money AND less time than you think.

Allow me to explain.

Less money than you think?

Yes. If you market your services the way I do, you don’t need to buy ads. I haven’t paid to advertise my service in over 20 years. Not a penny.

That’s because when you publish useful tips, ideas and advice, which your marketplace will value, they’re attracted to it.

And you’ll be really easy for them to find.

Here’s a quick look at how that works.

  • If you write an article like this, or even something as short as a tweet, your prospects can find it on a search engine. Yes, tweets are findable via Google. Just be sure that when they find your information, it’s very easy for them to contact you and subscribe to your newsletter list. That’s really important.
  • If you write a newsletter (and you REALLY should), people will share it. This is especially the case when you answer common problems for people in your target market. That’s because people tend to know lots of similar people; (those who live in the same area, or are in the same profession, or have the same type of problems, or are in a similar income bracket). So, your initial subscribers will share your newsletters for you, and you’ll be organically building a bigger and bigger, targeted list.

That’s right.

You’re not only connecting with a growing number of prospects. Your growing number of prospects are sharing your work, for free, with even more prospects.

That kind of personal recommendation is massively more effective than an advertisement.

information marketing, get noticed, content marketing

Less time than you think?

Oh yes. Way less time.

Whereas content marketing is known for being about producing a high volume of often low-quality ‘content’, information marketing is focused way more on the quality of information you share. This means you have zero need to ‘pump stuff’ into every social network on the planet every day.

Note: I only use Twitter, my website and my newsletter. That’s it!!!

The information marketing strategy I use with my clients, allows most of their work to be used in multiple ways. So, you invest time creating one piece of useful information, and it can provide you with multiple marketing opportunities.

For example, if you write a useful article for your website or a blog post, it can be:

  • Published as a newsletter. Longer pieces can be published as a 2 or 3-part newsletter series.
  • Published on Linkedin.
  • Published on your Facebook Page or in your Facebook Group
  • Published on a forum your marketplace uses.
  • Extracts can be published as short-form content.
  • And visuals can be published on sites like Instagram, Pinterest and Twitter.

So, you create once and yet produce many, many marketing *assets. (*Things you can use, to attract, help and engage your prospects).

Some all-new information marketing material takes minutes to create. It can be as simple as taking a photo, related to the prospective clients you want to work with. For example, photos of events you’re attending, or photos that show people how you work. These help your prospects to better understand what you do, and they make you more ‘real’ to them. These photos can be really interesting and shared on multiple platforms.

But that’s not all.

After a very short time, as you become more used to creating and sharing useful information, you’ll notice the process takes less and less time.

Information marketing isn’t a time suck

Remember, you don’t need to share something new, multiple times a day, or even every day, as with content marketing.

Information marketing is about producing information that’s useful enough, for people to share your work for you.

It’s all about quality, not quantity. Value, not volume!

You could create just one useful article like this, every 10 – 14 days. By using it in the various ways I explained a moment ago, this would give you something useful and new, to share every 2 or 3 days for a few weeks, to attract the attention of new prospects and start building a valuable connection with them.

Consider again the marketing potential of growing your very own, huge, targeted audience, of extremely high quality prospects. Then measure it against the effort required for information marketing.

If you can see the full potential, you’ll want to get started.

What next Jim?

The best time to start information marketing: building this kind of connection, relationship and trust with your prospects is 10 years ago. But the second best time is now.

If you’re not already marketing your business, by sharing useful information, which you know your prospective clients value, please give it some serious consideration. I have used this model since the 1990’s. And I’ve helped countless business owners transform their sales results with their own information marketing strategies.

I’m telling you, not only does information marketing work better than any form of marketing I have ever used or studied, it works better today than ever before.

Photo: Shutterstock.

List building: How to build a list that builds your business

By |

list building, build a list

Photo: Shutterstock.

People often ask me for tips on how to build a bigger list. They want more subscribers, more readers, more listeners, more viewers, more followers, etc.

The short answer is simple. It’s this.

Create useful content, which is worthy of people’s attention and make it really easy for them to subscribe.

If you do that, you’ll attract more people and because your content is useful, many of them will subscribe. Think about it. That’s the exact process, which motivated you to subscribe to every list you’re on. Something attracted you, you found it useful, you subscribed.

This begs the question: If the answer is so simple, why is it so darn hard to build a large and valuable list?

Here’s the slightly longer answer.

The advice is simple. The process is tricky

There’s some tricky stuff between you and that massively valuable list you want.

Finding something useful to share, on a regular basis, is tricky. Remember, if you just churn out the same stuff as others in your industry, you won’t attract subscribers or retain them. This means you’ll need to be willing to do some research. You’ll need to become a regular note taker. A collector of ideas. It’s interesting work, but if you’re not already someone who studies and takes notes, it can take a while to transition.

Finding the time to create content is also tricky. You’re already busy, right? Developing content around all that interesting material you have, takes time. That time is easy to justify when you have a huge list. It’s harder to justify, when your hard work is being consumed by just a small number of people. You’ll need to push through the tumbleweed and crickets of the early stages. And I know from personal experience, that can be a real challenge.

Summoning the courage to publish your stuff is also tricky. Why? Because if you do it right, you’ll attract critics. Someone once told me that we have a choice to make. We can either be criticized or be ignored. If we’re being ignored, we’re invisible. That’s not good for any business.

The alternative is to not only expect criticism, but to welcome it as a positive sign that we’re no longer being ignored. Don’t set out to attract critics. Set out to be useful and worthy of attention. But see criticism as an inevitable part of becoming visible and successful.

Note: Here’s why people criticize you and how to deal with it.

Once you know what’s involved, building a valuable list is pretty easy.

And the rewards are huge

Picture this: Just imagine what a difference it would make to your business, if you were in regular contact with thousands of prospective customers. Not via advertising, which is usually seen as an unwelcome interruption. But via a subscription to your content, which people proactively requested because they WANT to hear from you. It’s almost impossible to overstate just how valuable your subscribers are.

The opportunity is amazing. And it’s right in front of you. Right now.

A list of business experts you absolutely must avoid

By |

marketing stop

In life there are certain people who you absolutely need to avoid. The same is true in business.

Some are easy to spot

  • The web designer whose website is a piece of crap.
  • The marketing expert, who embarrassingly needs to pester people on Linkedin because their own marketing doesn’t work.
  • The consultant or adviser who claims to be in high demand, yet offers free consultations.
  • The self-proclaimed leadership guru, who clearly isn’t leading.
  • The copywriter whose content is poorly-written and lacks impact.
  • The creativity expert who’s just like all the other creativity experts. (Think about that for a moment).

Others are trickier to spot

  • The marketing consultant, who used tricks to attract a million social media followers.
  • The accountant who understands numbers, but can’t clearly explain what they mean to their client’s business.
  • The strategist whose own strategy is failing.
  • The business development adviser who has never built a successful business of their own.

Protect your business from bad advice

The personal recommendation of a trusted friend is usually the least risky way to find an expert provider. Just make sure the friend has recent, first-hand experience of the quality of the provider’s work.

Another option is to hire someone whose work you’re already familiar with. For example, if you subscribe to a provider’s podcast, YouTube channel, blog or newsletter and they regularly share useful information, they’re giving you some powerful clues.

  • The fact they have turned up consistently, demonstrates a degree of reliability. This is especially the case if they have many years worth of material available.
  • You get to experience first hand, how knowledgeable they are from the quality of information they provide.
  • In addition, you’ll know in advance if they share information with the clarity you need.
  • You also gain an insight into their personality and mindset, which can help you determine if they’re the kind of person you work best with.

With an attractive looking website and some testimonials, anyone can claim to be an expert at anything. And that’s why you need to look deeper.

Because the cost of taking bad advice is far, far higher than the person’s fee.

Google: The long and the short of it

By |

google indexing, google keyword, google repitition

Hundreds of the posts on Jim’s Marketing Blog have been excluded from Google’s index. Close to a thousand.

I’m told that Google’s algorithm needs me to write longer posts. It also needs me to unnaturally repeat key phrases and key words, over and over. Otherwise, no indexing.

I suggest I don’t need to change how I write.

I suggest Google needs to radically improve its horribly limited search algorithm.

Here’s the thing. I write for people, not a poorly-programmed, easy to fool algorithm. This means I write short whenever I can. This post is 32 words long. That’s all it needed.

Whilst writing short drives Google nuts, people like it.

  • It’s people whose problems I seek to solve.
  • It’s also people who hire me and people who recommend me.

The next time you have to plough through thousands of unnecessary words online, for a couple of hundred words worth of information, you’ll know why the writer did it.

Publish the process: Field Offices

By |

field offices, change scenery,

In the early days of the blog, I’d often share a look behind the scenes at my working day. It’s something I call publishing the process and today it’s back!

Just as before, I’ll share ideas I’m working on, the tools I’m using, useful new resources, the way I collect ideas… as well as things like sources of inspiration, etc.

Let’s kick things off with: Field offices

Lots of readers have asked me about how and why I use field offices. It’s something I’ve mentioned in passing in recent blog posts and newsletter articles. But never in any detail.

It’s a relevant topic to start with, as I sit in a field office right now; sipping espresso, with my MacBook Air finally connected to the coffee shop’s WiFi.

“[…] We get into ruts at work by following strict routines. That’s the problem! […]”

Dr. Todd Dewett

How many times have you had a great idea or flash of insight, when you’re in the shower, or when you’re at the gym or stuck in traffic?

It happens to all of us and it happens a lot.

One reason for this is that the change of scenery disrupts your routine and provides you with multiple, different inputs. Fresh sources of stimulation. And each of these influences how we think and feel, to a lesser or greater degree.

Like thousands of others, I’ve found that the same thing happens when I deliberately choose to break the routine of working from a non-traditional working environment.

Field offices offer 2 major benefits

  1. Field offices provide you with the same valuable, fresh / different ideas and insights, that often come randomly in the shower. However, by deciding to deliberately kick-start the process, you have far greater control over when it happens.
  2. Because you’re equipped with the tools you work with, for me it’s a laptop or a notebook and pen, you can capture the idea or insight and instantly get to work on it.

I also find it helps to use multiple different locations and settings. Here are the ones I’ve used recently.

  • A bench on the Chesterfield Canal.
  • A coffee shop (in the above photo).
  • The grounds of Lincoln Castle and also Conisbrough Castle.
  • My garden.
  • Sherwood Forest.

As with anything like this, some people will find it extremely useful, others will find it a lot less useful. I strongly recommend you, at least, to give it a try. See it it helps and how it helps.

How it helps?

Yes.

Field offices work in different ways for different people.

I find that they’re of most use to me when I’m stuck with an idea. Other people I know, find field offices most useful when writing reports. Whilst others, still, use them exclusively when they’ve spent too many days at a desk, and feel they ‘just need’ a change of scenery.

I hope you found this look at field offices useful. Moreover, I hope it inspires you to give it a try the next time you’re looking for a creativity boost.

Content marketing: It’s all about pressing the publish button

By |

marketing

Image: Danielle MacInnes. 

Hannah just emailed me with a question. She wants to know what’s the secret to publishing content marketing more frequently. Here’s my reply.

There are lots of reasons for not publishing more of our ideas, to more people, more often.

  • I just can’t think of anything useful to say right now.
  • Maybe no one will bother reading it.
  • I know what I want to say, but I can’t figure out how I want to say it.
  • This needs to be really, really good and I’m not sure I can write something of that quality today.
  • I don’t have enough time.

Those are totally valid reasons. I know because I’ve experienced all of them more than once over the years. However, I don’t think they address the primary reason why so few people, regularly create and publish their own content marketing.

In my experience, as someone who has mentored hundreds of people on content creation and delivery, the main barrier is pressing the publish button. Moreover, their concern regarding the response they might face, after publication. The fallout, criticism and possible confrontation.

It’s certainly true that if we choose to publish nothing, we don’t need to worry about unleashing a wall of potentially hostile responses.

It’s also true that we miss out on all the opportunities that could come our way, if we were to press publish and share our ideas or observations.

But tragically, by failing to press the publish button regularly, we never learn how other people manage to publish regularly.

Here’s the thing. By repeatedly pressing the publish button, we become perfectly, totally comfortable, publishing our original content whenever we have something useful to share.

Here’s an example of what I mean.

  • My first blog post took several days to write, edit, re-edit, format, re-edit… then publish.
  • This post was written on my phone and published on WordPress in around 15-20 minutes.

What was the difference between the two posts?

The experience I gained, from pressing the publish button several thousand times.

Google indexing scraped content from my blog: Part 2

By |

Image: Mitchell Luo

My recent problem with stolen content seems, for now, to have stopped. No, Google hasn’t stopped the crooks from scraping my blog, or the dozens of other sites these people attack daily. Google hasn’t even responded to my request for help. And the scraper’s sites are still packed with freshly stolen work.

Just not mine. For now, at least.

In case you missed the previous post, the reason these particular scrapers are such a problem, is they’re able to steal my work, AND get it submitted for indexing by Google in seconds.

Their scraped copy of my work was then selected by Google as canonical (the original version). My original work was regarded as a copy and wasn’t indexed. This means it can’t appear in Google Search Results.

Scraping my content by RSS feed

It’s a bit drastic, but I’ve had to remove my RSS feed, which the criminals use to steal my copyright protected posts, publish them on their sites and stuff them with ads (yes, Google Ads).

There’s a big downside though. Without an RSS feed, there’s no easy way for people to subscribe to this blog via feed reading services like Flipboard or Apple News.

I tried several less severe alternatives, but these people use very sophisticated software, which bypassed all the solutions the various experts I spoke with were able to suggest.

Google indexing scraped content is a huge issue, which very few victims (original content producers) are even aware of. They certainly see that they get way less organic search traffic from Google.

But most will have no idea why. They won’t know that none of the content they’ve written (since they were scraped using this ultra effective scraping software) can appear on Google Search.

Content scraping is easy money

Google pretty much owns search. So there’s little or no motivation on their part to finally start taking content scraping seriously. The problem has been here for over a decade.

Yes, Google asks people not to scrape sites. But Google do very, very little to proactively stop ranking the stolen work. The processes involved in reporting stolen / scraped content is, at best, arduous; especially when there’s a lot of content to report. And even if successful, Google will not ban the scraping site. You have to keep on filling in forms… which is why many victims simply give up.

Whilst there’s little motivation for content producers to keep on reporting the criminals, the content thieves have huge motivation to carry on. They can set up a site, pack it with scraped content and Google Ads, and literally make money automatically. They don’t have to do anything once it’s set up, other than watch the advertising revenue flow into their bank accounts. Easy money is an understatement.

The huge Google problem, which they don’t give a rat’s ass about

By |

Goolge content theft, crooks

Image: Pawel Czerwinski  

This brief post is unlikely to be indexed by Google. Although it’s written for humans (like you), it’s value will be determined by Google’s famously incompetent bot. The bot needs a minimum of three hundred words in order to get a handle on what the topic is.

That’s why lots of blog posts and articles read so poorly. They’re deliberately written over-long. The author is playing the Google game. If they want search traffic, they have to add unnecessary fluff. They also need to keep repeating certain words and phrases, or Google’s bot won’t know what to rank them for.

Google’s stolen content problem

The Google game is like most games. The vast majority play by the rules. Others don’t.

My posts are stolen by criminals within minutes (sometimes seconds) of publication. They use software to publish them and submit them to Google’s index.

In many cases, their illegal copy of my copyright protected work is chosen by Google as the original ‘canonical’ version. My original is then seen as a copy. I could even be penalized by Google, for Google’s own mistake. There’s no workable recourse. The bad guy wins.

Google search is broken. And for the foreseeable future it will stay like that. They’ve trained writers how to write for their extremely limited Google bot. The bad guys know how to profit on autopilot. It costs Google nothing. So, there’s no motivation for them to put their house in order.

When an service is as huge as Google, it’s beyond reproach. Yes, if a major publication complains, Google takes immediate action. The rest of us need to live with it. We need to play the Google game and accept theft of our work. That really sucks, but they’re Google… so!

BTW: This was 299 words.

Here’s an update: Google indexing scraped content from my blog: Part 2

How to get free access to the world’s best marketing writers

By |

Write better marketing copy, marketing messages

Yes, you read the title of today’s post correctly. I have lifelong, free access to the world’s best marketing writers, and you can have it too.

This post started off with an email from Deborah.

My associate Deborah has a seemingly limitless capacity to ask great questions. The kind of question’s I’ve never asked myself before. Earlier today, Deborah asked me for book recommendations, to help her improve her writing. She’s already a great writer, and it’s easy to see why when she’s always seeking out ways to further improve.

That wasn’t the question that prompted this post. It was only her starter question.

Her follow-up was the kicker!

Just one book?

I recommended a book by Roy Peter Clark, called “How to write short” and it’s a classic from a master of the craft. He shows you how to write compelling messages and engaging content, using as few words as required. I don’t do book reviews. I don’t do affiliate links. You can search for it or find it on his website, using the link above. If it sounds like something you want to improve on, grab a copy. In my eyes he’s the boss of writing short, highly effective copy.

Back to Deborah’s question.

She thanked me for the recommendation. Then she asked me the question that inspired this post. She wondered why I only recommended one book!

Here’s my answer.

More importantly, here’s where you’ll discover how to have unlimited, free access to the world’s best marketing writers and communicators!

I study and practice my craft, daily

When I started out in this business, I learned everything I knew about sales and marketing, by studying the work of others. Initially I studied the work of colleagues, who were older and more experienced than me. Then I widened it out to all my inputs.

So, whenever I read or heard a powerful message, I’d write it down. Then, I would unpack the message to figure out why it was so powerful or motivating. I wanted to learn from it.

And I still do the exact same thing today.

I gather inspiration and rather than just swipe it, I swipe it and study it. The wordplay, the rhythm of the syllables. The mental imagery generated. The degree of urgency created… anything I can learn and grow from.

small business turn around, turn around times tough, things tough business

Here are some examples I noted and studied today.

They’re all from leading companies and brands – – those with the financial resources to hire the greatest marketing writers in the world.

I studied.

  • High converting text from website buttons and contact forms.
  • Powerful calls-to-action on store signs.
  • High yield headlines.
  • Motivating paragraphs from marketing emails and letters.
  • Memorable straplines.
  • Engaging tweets.
  • Powerful slogans.
  • The copy used on packaging and products.
  • Social media profile copy.
  • Instantly clickable email subject lines.
  • … and everything else that attracts my eye or my ear.

Rolls Royce, Apple, Rolex, Disney… international brands of that size and influence don’t hire $100 an hour marketing writers. They hire the very best and money is no object. Their wording (like the examples on that tiny list) is worth a fortune to you and your business.

You don’t have to wonder if their copy works. Yes, it works!

You don’t have to wonder if the copy writer knows what they’re doing. Yes, they REALLY do know what they’re doing!

My task and yours, if you’re interested, is to look for the lessons. Let these masters of the art teach you with their examples of excellence.

Then, use your version of it.

Put it into play.

Test what you’ve learned and measure the results.

Refine it, and then test again.

It’s a great way to improve. Because I publish information very regularly, I’m able to test what I learn just as regularly. I can quickly discover what’s effective and what’s less useful. This is one of the many reasons I believe every professional should write a blog and / or a newsletter. It’s perfect for developing your skills and style.

Making your work stand out

By not reading the same books (or subscribing to the same publications, podcasts and Youtube channels) as others in my profession, I’ve been able to develop my own style. It’s a style that’s often rough around the edges. It’s unorthodox. It’s certainly not perfect.

It can’t be perfect.

Here’s why.

The moment you’ve written something perfectly aligned with the style-guide, you’re camouflaged among the thousands who strive for that same version of perfection. Lost in an ocean of similar writing.

You’re no longer a voice. You’re an echo.

You’re no longer a signal. You’re a noise.

The way I write is imperfectly my style. And it constantly evolves, as the marketplace does.

Conclusion

You can learn a lot about written communication from the most effective and talented experts on the planet – – by way of non-obvious sources. The work of these genius writers is everywhere.

Seriously.

It’s on cereal boxes. It’s the book titles on the world’s best-selling books. It’s what catches your eye on magazine covers. It’s in movie trailers… it’s everywhere. And the people paid to write that material are among the best paid, most effective writers in the world. They’re really good. And worthy of our attention.

That’s not all.

By pulling from these priceless, non-obvious sources, different sources, you also give yourself the freedom to develop your own style and your own voice. Essential assets if you want your message, your work and your products or services to get the attention they need.

The world’s best are there for you to study and learn from. It’s free. And yours for life.

What an amazing opportunity.

The BIG marketing problem that no one talks about

By |

Marketing silence, feedback marketing

Image: Nick Fewings

You’ve probably heard the old phrase; “Silence is golden“?

Well, that’s not the case when it comes to the marketing of your business. In today’s post, I’ll show you how silence can have a devastating effect on your results, plus how to avoid it from happening to you.

I was in a coffee shop once, when a guy with a very obvious hairpiece came in. He had natural, thick brown hair around his ears, with a jet black hairpiece on top. Of course, no one mentioned it to him. People just smirked when he wasn’t looking. Whether this guy needed the hairpiece for vanity or medical reasons, it’s entirely possible he has no idea that it’s so poorly matched to his natural hair.

A very similar kind of silence happens regularly in business. And when it does, it costs you a fortune.

Allow me to expand on that.

  • We check out the social media accounts of a potential vendor. We notice their updates are mostly just a series of sales pitches or automated quotes from famous people. We don’t tell them their social media activity is so dull that we leave in seconds. We silently move on.
  • We go to a website to check out a potential service provider. We then see that their site looks amateurish and decide not to consider them. We don’t email them to let them know their site created such a bad impression. We silently move on.
  • We start reading a poorly-written piece of marketing and quickly discard it. We don’t call the company and tell them their content is losing them business. We silently move on.

Faced with all this silence, how do you figure out if what you’re doing is working for you?

You ‘listen’ to what your results are saying. That’s where the most accurate signal is.

Don’t wait for someone to tell you your marketing sucks. Because they won’t. Your friends don’t want to upset you. Your competitors don’t want you to become a threat. And strangers don’t give a rat’s ass.

In short, the silence of your marketplace is easy to miss. If things are too quiet, for too long, take action.

Give your best ideas away for free. Here’s why

By |

content marketing

What I’m about to share with you may sound a little counter-intuitive. It isn’t. In fact, it could help you achieve breakthrough results.

Allow me to explain.

I come across the following problem a lot. Mainly from service providers, who are struggling to attract new clients with their content marketing. Their primary concern looks something like this:

I know I need to provide good, free advice via my content. Surely if I give my best ideas away for free, no one will pay to hire me?

I’ve already explained why you should be stingy with your time, but not your ideas. However, there’s another, excellent reason why you should provide outstanding, free advice.

And it’s this…

Think for a moment about the alternative. Imagine you publish a newsletter, videos, a blog or a podcast. Now let’s also imagine that instead of sharing great advice, you share weaker information. Average free stuff. Nothing special. Nothing that really stands out.

Guess what?

You’ve just given your marketplace a weak, low-impact insight into your work. You’ve painted a lousy picture of how good you are. So, not only will people be highly unlikely to hire you, they’ll also be unlikely to share your newsletters, videos, podcasts, blog posts or subscribe to you. That’s a huge lose, lose. (Actually, that’s wrong; it’s a lose, lose, lose, because you’ll also be damaging your reputation as a knowledgeable professional. Ouch!)

Here’s what really happens when you give great free advice

Yes, freebie hunters will certainly gobble up all your free advice. But that doesn’t lose you a penny. Why? Because they were never going to hire you anyway. Freebie hunters are the dabblers. The DIYers. So, they were never a prospective client.

Yes, a subset of genuine prospective clients who take your free advice will do (whatever) themselves. Of course, if they find your ideas so powerful that they actually use them, they’re highly likely to subscribe to you and share your work. That’s how every successful resource spreads. Also, I know from experience that many of them will later hire you.

However… there’s also a hefty subset of prospective clients who will find your high quality advice extremely valuable. Now, this subset of prospective clients are the ones who value their time. They love the peace-of-mind that comes from getting expert help. They value professionalism.

These prospective clients will hire you, so you can do the job properly for them. And yes, they’ll also share your newsletters, videos, podcasts, blog posts and subscribe to you.

How do I know for 100% certain that this works?

Simple: It’s how I grew my own business!

It’s why I get enquiries from prospective clients, multiple times, all day long, every day. And if it works for me, it can work for you too. Just make sure to offer as much value as you can, as often as you can. Hold nothing back.

4 Important reasons to write regularly, which no one told you about

By |

marketing 2021

As a business owner, there are many compelling reasons to write regularly. For example, newsletters and blogs can be hugely valuable marketing tools. The same is true of contributing articles to services like Linkedin, Medium and Facebook.

But you already knew that.

Here are 4 extremely valuable benefits of writing regularly, which seldom get mentioned. Here they are in no particular order.

  1. Regular writing makes you a better observer. As a result, you notice more of the world around you. You experience more from life.
  2. Regular writing helps you think with greater clarity. The process of getting ideas out of your head and onto the page, is a wonderful antidote for foggy thinking.
  3. Regular writing is a powerful development tool. To write effectively on any subject, you need to know about that subject. Even better, to write about a subject regularly, you need to constantly learn more about it.
  4. Regular writing is an act of contribution. When you share your ideas or stories with others, you invest in them. You connect with them. How might that help your business? Think about that for a moment.

By the way, if you’re uncomfortable about publishing what you write, here’s a suggestion. Don’t publish anything! Just write for yourself. You’ll still enjoy the first 3 of those 4 benefits.

Marketing 101: Never sell to a stranger again

By |

marketing, content

Smart people speak, because they have something to say.

Dull people speak, because they have to say something.

And the difference between those approaches is huge!

The same is true in business

When smart business owners connect with their marketplace, they have something interesting to share. When the average business owner connects with their marketplace, it’s usually a sales pitch or special offer.

Most small business owners connect with their marketplace when they need something. They need more clients, customers or sales… so they interrupt strangers with a needy message. They have nothing of interest to say.

Yes, the business owner is interested in gaining clients, customers or sales, but that’s only of interest to the business owner.

The marketplace just sees another sales message from a stranger and ignores it.

Here’s a far more successful approach

Successful small business owners do things very differently. They remain in contact with their marketplace on an ongoing basis. They use their newsletters to create and share useful articles. Some also produce videos or podcasts. The point is, they share VALUABLE, USEFUL ideas and information… rather than broadcast sales pitches and needy requests.

This keeps the smart business owner ‘front of mind’ and showcases their knowledge.

But it does WAY MORE than that.

It also causes their marketplace to think of them as a valuable asset to their business. And if a business owner keeps delivering value for long enough, the marketplace will regard them as reliable, too.

So, the business owner is no longer a stranger. They’re a known, reliable, valued source of knowledge.

Now, when the smart business owner DOES have a marketing message to share, it’s received with enthusiasm. It’s received by people who, before they even read it, already know and value the source of the message.

Just stop for a moment and consider this: Think of all the additional clients you’d attract, if the already knew who you were, already knew you were helpful, already knew you were reliable and already knew you were extremely knowledgeable… the next time they need a provider from your industry.

I’m telling you, it changes everything.

I haven’t sold my services to anyone in decades. But small business owners, freelancers, advisers, photographers, accountants, trainers, etc., hire me all the time.

And they always feel like they already know me.

Because they do!

You deserve the same.

Marketing in a hurry

By |

marketing blogs

I shared the following idea with a group of very smart entrepreneurs. They found it useful, so I thought I’d share it with you.

It’s simply this:

“Marketing isn’t something you do in a hurry, when business is sluggish. It’s an ongoing part of running a successful business”.

Successful business owners already understand this. As a result, there is a growing awareness of them in their marketplace. And because successful businesses use content marketing, their prospective clients (or customers) will regularly receive useful information from them. This useful information not only informs their prospective clients, it helps build trust.

Awareness and trust are essential. And ongoing, content marketing achieves both. Here’s how it works.

The rest market sporadically. Usually, when business is sluggish. So they take their need for sales to the marketplace, via special offers or out-of-the-blue advertising.

Because they fail to market on an ongoing basis, their prospective clients have no real awareness of them. And no awareness means no trust. So, even if the prospective client has a requirement, the marketing fails.

It has to fail. That’s because people buy from providers they trust. And a competing provider, whose marketing they regularly receive and whose brand they know, already has the prospective client’s awareness and trust.

In short, make content marketing an ongoing part of your business. Not something you do when times are tough. Get it right and you’ll find you never have to market from a position of need again.

How to have inspiration, ideas and answers on demand

By |

marketing ideas, marketing inspiration

How would you like to have access to inspiration, ideas and answers whenever you need them? That’s what this brief post is all about.

I found the above note in an old Apple Notes file. I think it was part of some research I did, for a blog post I never published. Anyhow, discovering that note this morning reminded me why I take (and keep) lots of notes and how extremely valuable they are.

I thought you might find it useful, so I’ve decided to quickly share it with you.

Now, as you can see, that note by itself is just a snippet of an idea.

But that note isn’t by itself. It’s part of a massive body of ideas I’ve jotted down over the past 20 years. They’re mostly pen and paper notes, though I also have thousands of digital notes, like the above example.

It’s this stack of ideas and observations, in note form, that’s extremely valuable for anyone involved in problem solving; which is every person reading this.

Inspiration and answers on demand

As a marketing professional, I can’t ‘wait’ for inspiration to arrive. When work starts, I need to command inspiration to appear. If I’m more than one coffee into my day and I’m struggling to get into the flow, that’s where the notes come in.

I grab a notebook or search my digital notes and usually within 5 minutes, my brain is in a highly creative state.

An old note with a nugget or two of information, soon points my thinking in a massively more productive direction. That new direction helps me focus on new ideas and new solutions, which I couldn’t possibly have accessed otherwise. I use these to help my clients build great businesses, develop new products or services and spot windfall profits they never even knew existed.

More importantly, just think how valuable that kind of asset would be for you and your business. Imagine you were able to know in advance, with confidence, that you could tap into a powerful source of inspired ideas and answers.

Start by collecting ideas. The sooner you start, the sooner your stack of ideas will grow. And don’t just collect your own ideas, but ideas from others (like this one). And definitely spend more time on ideas from outside your industry. Grab ideas from books, movies, artists you love. Don’t limit yourself. Collect your ideas in a format that’s easiest for you.

And most importantly, make it a daily habit.

1 Essential word your marketing needs. Plus 1 you absolutely MUST avoid

By |

business growing, how to

Here’s a very quick tip, to help you improve the sales effectiveness of your marketing. It’s all about a word you use regularly, which is negatively impacting how people feel about your business.

That word is change!

People are hard-wired to fear change.

We know that change, good or bad, is a source of stress. Even something as positive as the change that comes from getting married, buying a new home or setting off for a week in the sun, is a cause of stress. In short, change is a trigger word, which places the prospective client or customer in a suboptimal state.

Because of the negative way people feel when confronted with change, it makes sense to remove the word from your marketing. Don’t worry, I am going to give you a massively more powerful, motivating alternative!

Improve, rather than change

Whenever possible, use the word improve, rather than change. Improve, is a positive word. It’s an attractive word too, because we are always looking for something better.

For example, look how the phrase below becomes far more powerful, when change is replaced with improve.

“This copywriting tip will change your marketing results.” (It could make them worse)

“This copywriting tip will improve your marketing results.” (It will make them better)

Your prospective clients or customers fear change, but want things to improve. So, stop offering them what they fear and give them what they want.

Business development seldom exceeds professional development

By |

content marketing

I was just going through some notes I took, following a talk I gave to a group of entrepreneurs. I spotted something, which they found extremely useful on the day. So, I thought I’d share it with you.

It’s based on my answer to a great question. Someone wanted to know why over a thousand articles on my blog are tagged as professional development, when it’s a marketing blog.

Here’s a shortened version of my reply.

The reason I focus so heavily on professional development, is that without it, NONE of the information a business owner receives is of any value to them. I then shared one of the foundations of all business success:

Business development seldom exceeds professional development.

In other words, we can’t give our business something, which we don’t have. Here are a few of the examples I used.

  • We can’t avoid mistakes if we fail to see them coming.
  • We can’t benefit from opportunities if we’re blind to them.
  • We can’t enjoy a bumper crop if we harvest too soon.

I then explained how that’s only 50% of the problem caused by a lack of professional development.

Here’s the other half. And it’s a biggie!

Even if you give a business owner the exact answers they need, if they lack professional development… they’ll ignore it. That’s because when you lack professional development, REAL improvement always, always sounds scary.

It looks like this.

  • Improvement = change.
  • Change = risk.
  • Risk = fear.

Every business starts to grow after it launches. Then, the business reaches a certain point and hits a plateau. Some plateau in the first 12 months. Others don’t plateau for a decade.

And it doesn’t matter! Because it’s what happens when they reach that plateau that makes all the difference.

Business owners tend to fall into one of the following two, broad groups.

Group one

Business owners in this group need additional professional development. They are deliberately targeted by marketers, who exploit the business owners eagerness to grow their business. They entice them with webinars, Facebook Lives, growth-hacking secrets, and countless online training products; all promising “too good to be true” results.

That kind of advice sells. It’s all gain, with no real effort. And those testimonials are always so inspirational. It’s easy money too, because there’s an endless stream of business owners… hoping that THIS motivating promise, MAY finally be the one that works.

Of course, it fails.

It has to fail.

Why?

Because as we know, in business, meaningful improvement only comes after making meaningful improvements (meaningful changes). If you do what you’ve always done, you’ll get what you’ve always got. Business, like everything else in life, works on the law of cause and effect.

Now for some great news.

Group two

Every business owner in this group, (including me), started in group one. Then, at some point, they figured out they were wasting a lot of time and making very little progress. So they jumped ship into group two.

They now insist on expert advice from proven professionals. Professionals who will look at their unique situation and provide the unique roadmap or solutions they need. It’s why business owners in group two thrive.

Think about it. There’s a really good reason why:

  • Literally every successful business owner makes important decisions based on trusted, informed, targeted advice.
  • Literally none of them make important decisions, like how to grow their business, based on the toxic junk that business owners in group one rely on.

That’s why I focus so much of my content on professional development. I try and educate business owners, so they avoid the stress and wheel-spinning of being in group one. I strive to inform business owners who are trying to get the help they need, but looking in the worst possible places.

I hope you found this useful. Moreover, I hope you do something with it.