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How to create marketing that works

By Jim Connolly | August 12, 2022

Marketing that sells

I have a very effective marketing idea to share with you today. I’m going to show you how to create marketing, which people will value and that’s powerful enough to inspire them to hire you or buy from you. It’s based on the work I do with some of my clients and includes a brief case study, which you can learn from.

So, let’s get started.

Receiving attention or paying attention?

It starts with understanding that there’s a huge difference between someone receiving your message and someone paying attention to it.

For example, TV viewers are sent targeted marketing messages (commercials) during TV shows. What do most of us do? We fast forward through them or if watching the show in real-time, we go and make a coffee. Just because they send their messages, doesn’t mean we are paying attention.

For your marketing to work, you need to get a great message in front of the right people. In order to get this correct, here’s the key question we need to ask ourselves:

If I stopped my email marketing campaign or I stopped publishing my blog posts, newsletter etc, would people really MISS them?

As a quick look at the marketing you receive every day confirms, for most people the honest answer to that question is NO! We get bombarded with dull, uninspiring sales messages all day and see them as an intrusion, rather than something of value.

Of course, for that tiny minority of small businesses who DO produce marketing, which people genuinely value and would miss if it were to stop, the sky is the limit.

I’m going to share the process required to make this work for your business later in this post.

First, we need to understand why there’s so much dull and ineffective marketing out there.

Dull is cheap. Dull is fast. Dull is easy!

It’s cheap, fast and easy to create a dull marketing message and push it to a lot of people. As a result, there’s no barrier to entry today.

Things were very different 15 years ago. Back then, if a small business owner wanted to send a mail shot to 50,000 people, she’d have to spend some serious money.

  • She’d have to cover the cost of the mailing list.
  • Then she would need to pay for all that paper and the printing.
  • Next she would need to pay a company to get the letters folded and inserted into the 50,000 envelopes.
  • Then there’s the huge postage costs for those 50,000 pieces of mail.

All in all, it would cost many thousands. She would need to think long and hard about the value of what she put into those envelopes. Get it wrong and she would pay a hefty price.

Today, everything has changed

That same business owner today, can hit 50,000 people using cheap email software and her laptop. It costs just a little of her time. If it fails, maybe tomorrow’s one will work.

In short, it’s never been cheaper or easier to push dull, uninspired, poorly thought out, selfish marketing out the door.

So, that’s exactly what millions of people are doing. This is why there’s so much junk in your email inbox and on your social networking accounts.

How to get it right

There is an alternative approach I want to share with you, so people welcome your marketing, share it and hire you or buy from you. It requires that you take the exact opposite approach, to 99% of the marketing you see out there. 

It’s about shifting the focus of your marketing, so that it’s primarily of benefit to the people who receive it and secondarily of benefit to you.

It’s about producing content (audio, video, articles, blog posts, newsletters, social networking updates etc), which provide independent value to those who receive it. This means they get genuinely valuable or useful information from it, independent of them needing to spend a penny with you.

An example of how this works, based on one of my clients

Imagine you are a dog owner and after a trip to the vet, you subscribe to their dog owner’s newsletter. It gives you useful tips and ideas, to help you keep your dog healthy, fit and happy. At the bottom of each email are their contact details, so you can call them when you need a vet.

You find this free information so valuable and interesting, that you send it to 10 of your dog-owning friends.

  • They subscribe and then do the same.
  • Then these new subscribers share it too, and on and on it goes.
  • The amazingly valuable, highly-targeted readership just keeps on growing!

Soon, my client was talking to hundreds, then thousands of dog owners and positioned themselves in their marketplace, as THE place to take your dog for all its veterinary needs.

Their newsletter was eagerly anticipated by it’s readers. Yes, people wanted to hear from them and valued what they had to share.

Compare that vet’s approach to the typical marketing messages we see.

  • That vet doesn’t need to run expensive radio ads.
  • They have no need to waste time on Facebook. They own the communication channel with their prospective clients (by using email)!
  • They have no need to buy mailing lists.
  • They don’t need to waste valuable hours at networking events.
  • They certainly don’t need to pester people on social networks or ask strangers for recommendations on Linkedin.
  • They don’t need to invest in anything, other than the creativity required to produce a genuinely valuable newsletter, with useful content.

That example shows how a business can grow a massively powerful marketing asset, by sharing real value, rather than pushing unwanted messages. If you want to thrive in today’s exceptionally volatile economy, this is the kind of marketing you need.

The kind of marketing that increases in value every day.

The kind of marketing that requires zero advertising spend.

The kind of marketing that connects you with prospects in a way they actually look forward to and share with their friends.

In fact, the exact kind of marketing I have been creating for my clients, since the mid 1990’s. It works. And it works in every economy.

Publish the process: How I write almost everything

By Jim Connolly | May 27, 2022

ia writer, distraction-free, writing

I thought it was about time that I shared another Publish the process piece with you. These are where I publish (or share) the process behind my work, including tips I have learned along the way.

Today, I’m sharing the app I use for writing my newsletter, my articles, my posts, my client’s marketing copy… every digital word I produce.

Let’s go!

The above image is taken from my Mac. It’s an app called iA Writer and you can visit their site here. It’s available for Mac, iOS, Windows, and Android and it’s surprisingly inexpensive, especially as it is sold as a one-off purchase, with no annual or monthly fee. For example, the Mac version is currently $29.99.

Why do I use it for everything?

Simple.

The app massively increases my productivity and dramatically improves the quality of what I produce. It gets out of the way. Allowing me to focus exclusively on whatever I choose to write about.

iA Writer and distraction free writing

With iA Writer there are no distractions.

None at all.

The moment you start to type, the screen goes blank. Except for a flashing cursor. The app uses something called markdown. This means you don’t need to use a mouse. You don’t need to access a menu.

Formatting text, adding links, inserting images, in fact everything can be done without taking your hands off the keyboard!

Once you have text on the screen, you can set iA Writer to focus only on the sentence or paragraph you’re currently typing. The remainder of the text fades into the background. It’s there, but fainter. This helps me remain 100% engaged with exactly what I am thinking / typing in that moment.

It’s a feature that by itself, has been of huge benefit to me.

The lack of distractions provides a very productive writing experience. An experience that for me, and many others, has radically improved our writing.

There are a number of distraction-free apps out there. I’ve tried a few, but none can match the level of focus I enjoy with iA Writer.

Is iA Writer what YOU need?

As regular readers will know, I don’t do reviews. However, there are lots of iA Writer reviews available if you do a quick search. This video review is amongst the best. It also has lots of handy tips if you already use the app and want to get more from it.

Yes, as you can see I love iA Writer.

That said, it’s one of those tools that people tend to either love or fail to see any reason to use it. So do your research. Because it might, just might, give you the same kind of productivity boost that it has given me over the past decade.

December 2023 Update:

Since writing this, iA Writer 7 has launched. It includes additional features, and is especially useful if you’re using AI/ChatBots to help write your content.

Discover how the top companies keep getting the best referrals

By Jim Connolly | May 12, 2022

KFC image

In today’s post, I’m going to show you a powerful way to get more, great people talking about the services you provide. But that’s not all. I’m also going to explain how to overcome a major problem: how to get people to say the right things about you.

I’ll even throw in a world-class example of how it works.

Okay let’s go

The starting point, is to decide exactly what you want people to say. Otherwise, you’re relying on them making something up on the spot. And usually, when someone is asked if they can recommend a provider, it will be a generic, weak message.

For example, if you ask someone if they have an accountant they’d recommend, the reply is usually something like; “Sure. We’re happy with the (Whatever) Accountancy Firm”.

That’s nice.

But all it really says, is that this particular person is happy with the service they receive. It’s the bare minimum. It’s vague. It says nothing about the service this accountancy firm provides. And it’s certainly not compelling.

Here’s why this matters to you: It’s entirely possible you’re already being regularly referred or recommended to great prospective clients. But you’re unaware, because, as in the above example, the referral is totally ineffective. And an ineffective referral is close to worthless.

Let’s see how the fastest growing companies overcome this problem.

How to get this right

Okay, let’s look at that accountancy firm again.

Only this time, they were professionally marketed and had already incorporated a short, memorable strapline in their branding. Something like “building stronger businesses”. If used correctly, that 3 word phrase would become an automatic part of their referrals.

So, instead of; “Sure. We’re happy with the (Whatever) Accountancy Firm.”

You get; “Sure. We’re happy with the (Whatever) Accountancy Firm. They specialize in building stronger businesses.”

That second referral is massively more powerful with far greater impact.

Think about it. If someone is looking for a new accountant, they’re clearly not happy with their current one. If we assume their existing accountant isn’t really interested in their business, a trusted referral about an accountant that focuses on building stronger businesses is exactly what they want to hear. Such referrals could be 2X, 5X or maybe 10X more powerful at encouraging people to call the accountant, than a simple “we’re happy with them”.

Here’s the thing: Most businesses make it too hard for their clients, customers or friends to know what to say when referring them. And it loses them a fortune.

Make it easier. Correctly integrate an easy to remember 3 or 4 word strapline into your marketing, so people don’t have to make something up on the spot. When you get it right, that strapline becomes part of the conversations people have about you.

That example took me 30 seconds to come up with. Now let’s look at a proven, world-class example of how this works.

How good is their food?

The marketing team behind Kentucky Fried Chicken wanted to give their diners a simple way to describe how delicious the food was. So, they made it very simple. They placed a short, powerful strapline on all their packaging.

It described their food as, “finger lickin’ good”.

And the rest is history!

Those who ate and enjoyed their chicken, now knew exactly what to tell their friends. Moreover, they were delivering an amazingly powerful, professionally written marketing message.

Regardless of whether you happen to like fried chicken, the mental image created with that message is powerful. The idea of people enjoying their food so much that they licked their fingers, would surely motivate their hungry friends to give KFC a try. Plus, because people who eat at fast-food restaurants know other people who also enjoy fast-food, it was pure, marketing gold.

So, the message spread. Millions or billions of times. Worldwide.

Try this

Take some time to think about want you want people to say about your business or the service you provide. Then, spend as much time as necessary crafting a powerful, extremely short strapline. If you don’t have the time or expertise to get this right, find a professional who will do it for you.

Just don’t keep missing out on great word of mouth referrals or targeted sales leads, because people aren’t recommending you correctly.

Boost your sales. With Time Wasters!

By Jim Connolly | May 10, 2022

deal time wasters, convert time wasters, marketing time wasters

How do you feel about people, who either ask you questions about your service or look around your products… then leave without buying?

Some business owners get angry. That’s understandable. They perceive these people to be time wasters. In doing so, they miss out on an extremely valuable opportunity. They leave a huge business asset on the table, untapped. An asset, which could help them massively improve their sales figures.

The asset I’m referring to, is the feedback that so-called time wasters can provide you with.

Allow me to explain.

You attract time wasters for a reason

If you’re attracting too many of the wrong type of enquiries, there’s a reason.

It’s usually a sign that:

  • Your marketing message needs to be improved.
  • You are marketing to the wrong people.
  • Or both.

It’s very easy to learn which applies to your marketing, so long as you ask for feedback. Armed with this information, you can then adapt and improve your marketing so you attract the right kind of enquiries from the right prospects.

Before they end the call or leave your premises, ask something like: What was it that prompted you to (visit or call) us today? This will give you some outstandingly valuable feedback to work with.

For example

  • If people often say they were looking for a low-priced whatever, (yet your prices are average or above average), you need to review your marketing message. Take a look and see if you are overstating how low your prices are.
  • If you are not overstating how low your prices are, then you could well be targeting your marketing message at people with too small a budget.

You get the idea.

The key is to get as much feedback as you can from those who fail to hire you or buy from you. It will help you improve your marketing message, improve your targeting and generate more (lots more) business!

So, reframe how you think about time wasters. Speak with them. Listen. Learn from their feedback. Then, make the necessary adjustments and improvements to your marketing. Don’t just assume that someone is a time waster and therefore of no value to your business.

Their feedback could be commercial gold dust.

In fact, it usually is.

You should use information marketing. Really. Do it!

By Jim Connolly | April 15, 2022

Content marketing, information marketing

Today, I’m going to share the power of information marketing with you. It has the potential to sky-rocket your sales results. Actually, it has vastly more potential than that!

I was prompted to write about this, when answering a very common question from one of my readers. They wanted to know, how I find the time to write so many newsletters and articles.

It’s all about my information marketing strategy. And now you’ll see why you really need to start using it!

Let’s go!

Finding time or making time?

A business owner doesn’t need to find the time to go to work, or find time to look after their clients / customers. When a task is important to us, we make time for it. The time for it is set aside, in advance. It’s in our calendar. It’s high on our to-do list. And as a result it gets done.

Marketing is a top-level business activity for me. Not just for me, but for everyone serious about growing a successful business. I know that the information I create, (free marketing tips, ideas and advice) doesn’t always look like marketing.

But it absolutely is.

Some would call it content marketing, but content marketing is extremely limited in comparison.

I call it information marketing

And here’s what it does.

  • It reminds those who choose to follow my work, who I am and what I do.
  • My newsletters, website articles and social media updates showcase my knowledge.
  • My content also provides people with a checkable body of work, which proves that I show up regularly with helpful information AND that I’ve been doing this for decades.
  • This means people know who I am. They know my work and that I’ve reliably provided it for a very long time.
  • The marketing pay-off is that I’m earning their trust, long before they even contact me. And they’re sharing my work with even more prospects!

Now, imagine your prospective clients already had that kind of relationship with you and your business. Consider how much more likely they would be, to buy from you or hire you.

THAT’S what makes information marketing so effective. It provides you with a regular, predictable flow of exceptionally high quality new clients or sales. It also means you never have to sell your services to a stranger again. Because they will already know all about you and your services or products. Information marketing works beautifully.

Okay, now let’s look at just how easy it is.

Information marketing is ongoing

All successful marketing is an ongoing business activity. It’s about becoming, and remaining, visible to your marketplace; so your name, company name, branding, logo, face, etc., is familiar to them.

Almost every small business and many medium-sized businesses get this wrong. They tend to only market their business when there’s a problem; like when they’ve lost a major account or they’ve seen a worrying drop in new clients.

They then, suddenly start marketing to their prospects… even though they’re total strangers to these prospects. It’s extremely ineffective.

And it’s avoidable when you use information marketing.

information marketing, content marketing

It requires way less money than you think

Actually, information marketing takes less money AND less time than you think.

Allow me to explain.

Less money than you think?

Yes. If you market your services the way I do, you don’t need to buy ads. I haven’t paid to advertise my service in over 20 years. Not a penny.

That’s because when you publish useful tips, ideas and advice, which your marketplace will value, they’re attracted to it.

And you’ll be really easy for them to find.

Here’s a quick look at how that works.

  • If you write an article like this, or even something as short as a tweet, your prospects can find it on a search engine. Yes, tweets are findable via Google. Just be sure that when they find your information, it’s very easy for them to contact you and subscribe to your newsletter list. That’s really important.
  • If you write a newsletter (and you REALLY should), people will share it. This is especially the case when you answer common problems for people in your target market. That’s because people tend to know lots of similar people; (those who live in the same area, or are in the same profession, or have the same type of problems, or are in a similar income bracket). So, your initial subscribers will share your newsletters for you, and you’ll be organically building a bigger and bigger, targeted list.

That’s right.

You’re not only connecting with a growing number of prospects. Your growing number of prospects are sharing your work, for free, with even more prospects.

That kind of personal recommendation is massively more effective than an advertisement.

information marketing, get noticed, content marketing

Less time than you think?

Oh yes. Way less time.

Whereas content marketing is known for being about producing a high volume of often low-quality ‘content’, information marketing is focused way more on the quality of information you share. This means you have zero need to ‘pump stuff’ into every social network on the planet every day.

Note: I only use Twitter, my website and my newsletter. That’s it!!!

The information marketing strategy I use with my clients, allows most of their work to be used in multiple ways. So, you invest time creating one piece of useful information, and it can provide you with multiple marketing opportunities.

For example, if you write a useful article for your website or a blog post, it can be:

  • Published as a newsletter. Longer pieces can be published as a 2 or 3-part newsletter series.
  • Published on Linkedin.
  • Published on your Facebook Page or in your Facebook Group
  • Published on a forum your marketplace uses.
  • Extracts can be published as short-form content.
  • And visuals can be published on sites like Instagram, Pinterest and Twitter.

So, you create once and yet produce many, many marketing *assets. (*Things you can use, to attract, help and engage your prospects).

Some all-new information marketing material takes minutes to create. It can be as simple as taking a photo, related to the prospective clients you want to work with. For example, photos of events you’re attending, or photos that show people how you work. These help your prospects to better understand what you do, and they make you more ‘real’ to them. These photos can be really interesting and shared on multiple platforms.

But that’s not all.

After a very short time, as you become more used to creating and sharing useful information, you’ll notice the process takes less and less time.

Information marketing isn’t a time suck

Remember, you don’t need to share something new, multiple times a day, or even every day, as with content marketing.

Information marketing is about producing information that’s useful enough, for people to share your work for you.

It’s all about quality, not quantity. Value, not volume!

You could create just one useful article like this, every 10 – 14 days. By using it in the various ways I explained a moment ago, this would give you something useful and new, to share every 2 or 3 days for a few weeks, to attract the attention of new prospects and start building a valuable connection with them.

Consider again the marketing potential of growing your very own, huge, targeted audience, of extremely high quality prospects. Then measure it against the effort required for information marketing.

If you can see the full potential, you’ll want to get started.

What next Jim?

The best time to start information marketing: building this kind of connection, relationship and trust with your prospects is 10 years ago. But the second best time is now.

If you’re not already marketing your business, by sharing useful information, which you know your prospective clients value, please give it some serious consideration. I have used this model since the 1990’s. And I’ve helped countless business owners transform their sales results with their own information marketing strategies.

I’m telling you, not only does information marketing work better than any form of marketing I have ever used or studied, it works better today than ever before.

Photo: Shutterstock.

How to get immediate marketing results

By Jim Connolly | April 3, 2022

immediate marketing results

You absolutely can get outstanding, immediate, marketing results and there are many ways to do it. I’m going to share some examples with you right here, right now.

Oh, and none of them require paying for advertisements.

Okay. Let’s do it!

Contents

  • Immediate marketing results from your website
  • And from your email marketing
  • And from your store
  • Immediate results from Joint Ventures
  • Immediate marketing results across the board
  • Immediate results. No paid ads

Immediate marketing results from your website

Improving the call to action messaging on your website will provide you with immediate results.

For example, recently, on my first marketing session with a new client, I suggested a quick improvement. He implemented it during our session. Before the session ended, he was already looking at a higher percentage of people taking the action he required. That’s what I call immediate, measurable marketing results.

And from your email marketing

Improving the subject line on your marketing emails will massively improve your results, from the moment your emails reach your prospective customer’s inbox!

Bonus: You can see equally fast results, if the copy used for your offer in the email content is improved.

Double bonus: Those two improvements will compound when used together, which can result in spectacular marketing results. So, do both!

And from your store

Improving the messaging on your store’s window display can also have an immediate, powerful impact. For example, my friend’s wife owns a lighting store on a local high street. He asked if I could give her a few marketing tips, as things had been a little too quiet lately. One tip took just 5 minutes. I asked for a piece of card and a Sharpie pen. I wrote on the card, and asked if I could place it in her store’s front window.

Before I left, a new customer came in. He said he’d walked past her store lots of times, but ‘for some reason’ he decided to come in today. The marketing results were immediate. A more permanent version of that same message is still there, and still working today.

Those were examples based on improving your existing marketing.

That’s absolutely great.

However, by ALSO introducing new, high-return marketing tactics into your strategy, you can achieve even more. And the possibilities are only limited by your imagination.

Here are some ideas to get you started. In no particular order.

Immediate results from Joint Ventures

The following examples (I could give you dozens), come from just one marketing tactic! I’m referring to Joint Ventures. As you’ll see, when you make them a part of your marketing, and do it correctly, you’ll regularly enjoy immediate, measurable results.

What is a Joint Venture? It’s an agreement between you, and a person or company whose products or services are complimentary and non-conflicting with your own.

What does complimentary and non-conflicting mean? I’ll use my business as an example.

  • I provide marketing services to business owners and marketing professionals, but I don’t provide web design services.
  • I could connect with a web designer who builds websites, but doesn’t provide marketing.
  • I write a newsletter that’s read by business owners and marketing professionals.
  • The web designer also writes a newsletter that’s read by business owners and marketing professionals.
  • Each of us could recommend the other in our newsletter, because our services are complimentary.
  • And because neither of us sells what the other one sells offers, there’s no conflict.
  • Note: I do not do this. It’s just an example to explain the tactic.

The following examples are designed to explain how to use Joint Ventures (JV’s) in your business.

Look at the process being used, NOT the sector / industry of the example. JV’s are applicable to pretty-much every industry.

JVs provide outstanding results, when used in conjunction with public speaking. Here’s an example. I was contacted by the CMO of an accountancy practice. He wanted help with client acquisition. I suggested they put on a Zoom talk for their clients, and invite someone from a complimentary, non-conflicting company to speak. They identified a company that did business with their exact profile of client. I wrote an email for my client, to introduce the opportunity to the potential JV partner. They agreed to give it a go. Two talks were lined up. Each of them had a chance to speak to the other ones audience. It worked really well. Another example of immediate marketing results.

One of the most popular uses of JV’s, is when YouTubers or podcasters invite other YouTubers or podcasters onto their show. The invited person gains exposure to their host’s audience, which can dramatically, and quickly, increase their own audience numbers. They then do the same for the person who hosted them. Both of them see immediate, measurable marketing results.

Immediate marketing results across the board

Once you understand how JVs work, you see opportunities everywhere.

That’s why you need to forget about the industries I’ve mentioned here and the type of JVs used, and focus only on the process to create high-performance JVs.

When you do, you’ll see how companies that install new windows and doors can do Joint Ventures with home security providers, just by recommending one another. In the same way, veterinarians can do Joint Ventures with artists who specialize in pet portraits, or pet photography. And sales trainers can do Joint Ventures with communication trainers. And tree surgeons with grass cutting companies, and locksmiths with carpenters…

You get the idea.

Immediate results. No paid ads

Notice anything about the examples throughout this article? That’s right! None of them required you to buy advertising. You don’t need to buy the attention of your prospective clients or customers, AND ads are way less effective than the 100 plus tactics I use.

So, get your thinking cap on. With a the right planning and some creativity, you never know what kind of immediate marketing results you too could achieve.

A list of business experts you absolutely must avoid

By Jim Connolly | January 11, 2022

marketing stop

In life there are certain people who you absolutely need to avoid. The same is true in business.

Some are easy to spot

  • The web designer whose website is a piece of crap.
  • The marketing expert, who embarrassingly needs to pester people on Linkedin because their own marketing doesn’t work.
  • The consultant or adviser who claims to be in high demand, yet offers free consultations.
  • The self-proclaimed leadership guru, who clearly isn’t leading.
  • The copywriter whose content is poorly-written and lacks impact.
  • The creativity expert who’s just like all the other creativity experts. (Think about that for a moment).

Others are trickier to spot

  • The marketing consultant, who used tricks to attract a million social media followers.
  • The accountant who understands numbers, but can’t clearly explain what they mean to their client’s business.
  • The strategist whose own strategy is failing.
  • The business development adviser who has never built a successful business of their own.

Protect your business from bad advice

The personal recommendation of a trusted friend is usually the least risky way to find an expert provider. Just make sure the friend has recent, first-hand experience of the quality of the provider’s work.

Another option is to hire someone whose work you’re already familiar with. For example, if you subscribe to a provider’s podcast, YouTube channel, blog or newsletter and they regularly share useful information, they’re giving you some powerful clues.

  • The fact they have turned up consistently, demonstrates a degree of reliability. This is especially the case if they have many years worth of material available.
  • You get to experience first hand, how knowledgeable they are from the quality of information they provide.
  • In addition, you’ll know in advance if they share information with the clarity you need.
  • You also gain an insight into their personality and mindset, which can help you determine if they’re the kind of person you work best with.

With an attractive looking website and some testimonials, anyone can claim to be an expert at anything. And that’s why you need to look deeper.

Because the cost of taking bad advice is far, far higher than the person’s fee.

He’s after you! And that sounds scary

By Jim Connolly | November 10, 2021

writiing short, writing for business

Imagine it.

You find a Twitter account and it has a very short profile message. It’s just 3 words long.

It rather menacingly says: I’m after you!

This was a genuine Twitter profile from a marketing adviser.

So, what happened?

The profile’s owner intended the message to suggest, that he puts everyone before him. However, it read very differently.

His unsmiling profile photo only added to the likelihood it would be interpreted in the literal sense. That he’s pursuing you. That you are his intended prey.

The person in question is one of my newsletter subscribers. He explained that he was trying to write short, having just read one of my articles. Apparently, it was only after he noticed an increasing number of abusive tweets, which made no sense to him, that he figured out his mistake.

He went on to say that the offending profile message had been live for well over a month, and he’s still suffering the reputational damage. (Screenshots of his original profile have circulated in his local area).

Writing short

Writing short is about impact. From a word-count perspective, this means using as few words as required, but no fewer.

And writing for business in general, requires attention to detail. This includes looking for possible misinterpretations. Especially those that could be embarrassing or, as with this case, embarrassing and highly toxic.

Google: The long and the short of it

By Jim Connolly | November 5, 2021

google indexing, google keyword, google repitition

Hundreds of the posts on Jim’s Marketing Blog have been excluded from Google’s index. Close to a thousand.

I’m told that Google’s algorithm needs me to write longer posts. It also needs me to unnaturally repeat key phrases and key words, over and over. Otherwise, no indexing.

I suggest I don’t need to change how I write.

I suggest Google needs to radically improve its horribly limited search algorithm.

Here’s the thing. I write for people, not a poorly-programmed, easy to fool algorithm. This means I write short whenever I can. This post is 32 words long. That’s all it needed.

Whilst writing short drives Google nuts, people like it.

  • It’s people whose problems I seek to solve.
  • It’s also people who hire me and people who recommend me.

The next time you have to plough through thousands of unnecessary words online, for a couple of hundred words worth of information, you’ll know why the writer did it.

Publish the process: A quick note about notes

By Jim Connolly | November 4, 2021

Jim Connolly notes

Here’s one of those publish the process posts I promised. The photo above is an example of how I take notes at my desk, when using pen and paper. I thought I’d share it today, along with some tips, and a look at how I take notes.

Some notes on note taking

You may notice it’s written in capitals. I do that deliberately. I write extremely fast in cursive, but it can be really hard for me to accurately read what I’ve written afterwards. Writing in capitals slows me a little, which also seems to result in better notes.

Although I used a fountain pen for this note, I use ballpoint pens the majority of the time. Also, when I use ballpoints, I tend to use different pigments in the note. I always have a BIC 4-in-1 (red, green, black, blue) ballpoint pen at my desk and in my bag.

I only write the main points down to begin with. This lets me get the big picture on the page, while it’s still vivid in my memory. And I peg the detail onto the main points afterwards. It works for me.

If you’re wondering, those particular notes were for a blog post. I added the detail to them later, then typed it up into WordPress for the blog.

That notebook was really cheap. I only use cheap notebooks now. I used to invest in expensive, branded notebooks ones, but found zero additional value. I find some people treat their notes like works of art. Not the content of the note. Just the overall design! Many of my best notes were scribbled onto a napkin or a scrap of paper. And some of those scribbles are still perfectly readable, 30 years later!

Almost all the handwritten notes on my client sessions are written into an iPad Pro, using the Apple Notes app. I have my pre-session notes typed up into the app. Then, notes from the session are quickly jotted down onto the same document. I switched to this approach around a year ago. It’s been a huge productivity win.

I’ve found that the key piece of advice regarding note taking, is to find what works best for you, and not to follow every so-called breakthrough in note taking. It’s the value of what you capture that matters. Not the tools. Not the design.

I hope you found something useful there.

Publish the process: Field Offices

By Jim Connolly | October 21, 2021

field offices, change scenery,

In the early days of the blog, I’d often share a look behind the scenes at my working day. It’s something I call publishing the process and today it’s back!

Just as before, I’ll share ideas I’m working on, the tools I’m using, useful new resources, the way I collect ideas… as well as things like sources of inspiration, etc.

Let’s kick things off with: Field offices

Lots of readers have asked me about how and why I use field offices. It’s something I’ve mentioned in passing in recent blog posts and newsletter articles. But never in any detail.

It’s a relevant topic to start with, as I sit in a field office right now; sipping espresso, with my MacBook Air finally connected to the coffee shop’s WiFi.

“[…] We get into ruts at work by following strict routines. That’s the problem! […]”

Dr. Todd Dewett

How many times have you had a great idea or flash of insight, when you’re in the shower, or when you’re at the gym or stuck in traffic?

It happens to all of us and it happens a lot.

One reason for this is that the change of scenery disrupts your routine and provides you with multiple, different inputs. Fresh sources of stimulation. And each of these influences how we think and feel, to a lesser or greater degree.

Like thousands of others, I’ve found that the same thing happens when I deliberately choose to break the routine of working from a non-traditional working environment.

Field offices offer 2 major benefits

  1. Field offices provide you with the same valuable, fresh / different ideas and insights, that often come randomly in the shower. However, by deciding to deliberately kick-start the process, you have far greater control over when it happens.
  2. Because you’re equipped with the tools you work with, for me it’s a laptop or a notebook and pen, you can capture the idea or insight and instantly get to work on it.

I also find it helps to use multiple different locations and settings. Here are the ones I’ve used recently.

  • A bench on the Chesterfield Canal.
  • A coffee shop (in the above photo).
  • The grounds of Lincoln Castle and also Conisbrough Castle.
  • My garden.
  • Sherwood Forest.

As with anything like this, some people will find it extremely useful, others will find it a lot less useful. I strongly recommend you, at least, to give it a try. See it it helps and how it helps.

How it helps?

Yes.

Field offices work in different ways for different people.

I find that they’re of most use to me when I’m stuck with an idea. Other people I know, find field offices most useful when writing reports. Whilst others, still, use them exclusively when they’ve spent too many days at a desk, and feel they ‘just need’ a change of scenery.

I hope you found this look at field offices useful. Moreover, I hope it inspires you to give it a try the next time you’re looking for a creativity boost.

The right way to write. Is wrong!

By Jim Connolly | September 12, 2021

How to write wrong

Some general advice is extremely useful or at least broadly correct. It applies to the majority of people in the majority of cases. You know… like, brush your teeth regularly.

Other general advice is a lot less helpful. It may work for the majority of people, but not for the rest of us.

The general advice on the best way to write is absolutely in that latter category. And as I get asked about this a lot, I thought I’d share some ideas with you.

The right way to write

When I started writing commercially, the general advice at the time was to get into a routine. This routine then became your recipe for writing. It was one less thing to have on your mind, so you were free to focus on your writing. From memory, some of the advice included.

  • Having a set time to write each day.
  • Writing from a familiar location; your office desk for example.
  • Avoid distraction. This one was huge.
  • Use the same keyboard, pen, paper, notebook etc.

I lasted about 2 days.

My recipe for writing turned out to be almost the exact opposite. For me, the most creative way to work is to mix things up. Some examples of how I do this includes.

  • I write from lots (and lots) of different locations. What Andy Ihnatko calls field offices. These range from my studio, my local coffee shop and Sherwood Forest, to a bench in the grounds of Lincoln Castle and a table on the canal that goes through the village where I live
  • I write using different devices. These include an iMac in my studio, my phone, an iPad Pro, a really old MacBook Air (used for the very last time to write this post) and a MacBook Pro.
  • I write in the morning before the world wakes up (often). In fairness, that’s when around 60% of all my writing is done. However, I also write at lunchtime (here’s a recent example) and in the late afternoon.
  • I write best with background noise. This is why I do so much writing outdoors. Even when I’m in my studio, I have instrumental music playing. I find lyrics distracting.
  • I always have a pen with me and a notebook. However, the pen could be one of a dozen or more that I use regularly. The notebook depends on what’s on my production table in the studio, what’s in my back pocket, my bag or my car. I have notebooks everywhere.

My recipe for writing is also wrong

Rest assured: My recipe for writing is just as wrong (for you) as the advice I was given when I started out.

So what’s my point?

I’ve discovered that with any kind of creative work, we each need to find what works best for us. Our unique blend. Sometimes this means ignoring whatever the prevailing wisdom is. Just because something worked for one of those creative professionals selling online courses or books… it may not work for you or me.

If you have a set way to write (or do anything creative) and you’re keen to improve, here’s a suggestion. A general suggestion, which applies to almost as many people as, “brush your teeth”.

Try something new.

Mix it up (just a little).

This is especially the case if you’re struggling to create. It’s possible that a few minor revisions regarding the tools you use, the locations you create from and times of day you create, could improve things.

Good luck with discovering the right way FOR YOU to write. I Really hope you found this useful.

Google’s thin content problem

By Jim Connolly | September 5, 2021

google thin content, thin content seo

Image: Yannick Pulver. 

Business owners and marketing professionals have lots of things in common.

Here’s one of them.

Your time and your focus are of great importance. So you need access to accurate, valuable, to-the-point information.

Google is determined to ensure you don’t find it.

How?

By making to-the-point information, invisible.

It’s a problem Google has created, by not indexing something they call thin content. According to Google’s guidelines, a key element of thin content is anything that doesn’t use enough words. SEO experts think it’s a minimum of around 500 words. But a few thousand words is much better. In short, Google rewards and strongly encourages over-long content.

Even that 500 word minimum excludes about 90% of my posts from Google search. That’s okay. I optimize for people first, not Google / Alphabet.This post is under 250 words, including the title.

Here’s how many of my fellow professionals locate the best answers, fast.

Think of the experts whose work you know and trust. Find their sites. Then bookmark them. Ensure they share information there, as some expert sites are just stores. And like me, you already own their products.

Then, whenever you need trusted information, which isn’t diluted with the anti thin content fluff that Google requires, use the search function on your expert sites to get your answers.

By bookmarking the leading experts, two things happen.

1. You get information you can trust.

2. You get that information, without the confusion caused by rambling content.

Win, win.

The huge Google problem, which they don’t give a rat’s ass about

By Jim Connolly | August 29, 2021

Goolge content theft, crooks

Image: Pawel Czerwinski  

This brief post is unlikely to be indexed by Google. Although it’s written for humans (like you), it’s value will be determined by Google’s famously incompetent bot. The bot needs a minimum of three hundred words in order to get a handle on what the topic is.

That’s why lots of blog posts and articles read so poorly. They’re deliberately written over-long. The author is playing the Google game. If they want search traffic, they have to add unnecessary fluff. They also need to keep repeating certain words and phrases, or Google’s bot won’t know what to rank them for.

Google’s stolen content problem

The Google game is like most games. The vast majority play by the rules. Others don’t.

My posts are stolen by criminals within minutes (sometimes seconds) of publication. They use software to publish them and submit them to Google’s index.

In many cases, their illegal copy of my copyright protected work is chosen by Google as the original ‘canonical’ version. My original is then seen as a copy. I could even be penalized by Google, for Google’s own mistake. There’s no workable recourse. The bad guy wins.

Google search is broken. And for the foreseeable future it will stay like that. They’ve trained writers how to write for their extremely limited Google bot. The bad guys know how to profit on autopilot. It costs Google nothing. So, there’s no motivation for them to put their house in order.

When an service is as huge as Google, it’s beyond reproach. Yes, if a major publication complains, Google takes immediate action. The rest of us need to live with it. We need to play the Google game and accept theft of our work. That really sucks, but they’re Google… so!

BTW: This was 299 words.

Here’s an update: Google indexing scraped content from my blog: Part 2

How to get free access to the world’s best marketing writers

By Jim Connolly | August 26, 2021

Write better marketing copy, marketing messages

Yes, you read the title of today’s post correctly. I have lifelong, free access to the world’s best marketing writers, and you can have it too.

This post started off with an email from Deborah.

My associate Deborah has a seemingly limitless capacity to ask great questions. The kind of question’s I’ve never asked myself before. Earlier today, Deborah asked me for book recommendations, to help her improve her writing. She’s already a great writer, and it’s easy to see why when she’s always seeking out ways to further improve.

That wasn’t the question that prompted this post. It was only her starter question.

Her follow-up was the kicker!

Just one book?

I recommended a book by Roy Peter Clark, called “How to write short” and it’s a classic from a master of the craft. He shows you how to write compelling messages and engaging content, using as few words as required. I don’t do book reviews. I don’t do affiliate links. You can search for it or find it on his website, using the link above. If it sounds like something you want to improve on, grab a copy. In my eyes he’s the boss of writing short, highly effective copy.

Back to Deborah’s question.

She thanked me for the recommendation. Then she asked me the question that inspired this post. She wondered why I only recommended one book!

Here’s my answer.

More importantly, here’s where you’ll discover how to have unlimited, free access to the world’s best marketing writers and communicators!

I study and practice my craft, daily

When I started out in this business, I learned everything I knew about sales and marketing, by studying the work of others. Initially I studied the work of colleagues, who were older and more experienced than me. Then I widened it out to all my inputs.

So, whenever I read or heard a powerful message, I’d write it down. Then, I would unpack the message to figure out why it was so powerful or motivating. I wanted to learn from it.

And I still do the exact same thing today.

I gather inspiration and rather than just swipe it, I swipe it and study it. The wordplay, the rhythm of the syllables. The mental imagery generated. The degree of urgency created… anything I can learn and grow from.

small business turn around, turn around times tough, things tough business

Here are some examples I noted and studied today.

They’re all from leading companies and brands – – those with the financial resources to hire the greatest marketing writers in the world.

I studied.

  • High converting text from website buttons and contact forms.
  • Powerful calls-to-action on store signs.
  • High yield headlines.
  • Motivating paragraphs from marketing emails and letters.
  • Memorable straplines.
  • Engaging tweets.
  • Powerful slogans.
  • The copy used on packaging and products.
  • Social media profile copy.
  • Instantly clickable email subject lines.
  • … and everything else that attracts my eye or my ear.

Rolls Royce, Apple, Rolex, Disney… international brands of that size and influence don’t hire $100 an hour marketing writers. They hire the very best and money is no object. Their wording (like the examples on that tiny list) is worth a fortune to you and your business.

You don’t have to wonder if their copy works. Yes, it works!

You don’t have to wonder if the copy writer knows what they’re doing. Yes, they REALLY do know what they’re doing!

My task and yours, if you’re interested, is to look for the lessons. Let these masters of the art teach you with their examples of excellence.

Then, use your version of it.

Put it into play.

Test what you’ve learned and measure the results.

Refine it, and then test again.

It’s a great way to improve. Because I publish information very regularly, I’m able to test what I learn just as regularly. I can quickly discover what’s effective and what’s less useful. This is one of the many reasons I believe every professional should write a blog and / or a newsletter. It’s perfect for developing your skills and style.

Making your work stand out

By not reading the same books (or subscribing to the same publications, podcasts and Youtube channels) as others in my profession, I’ve been able to develop my own style. It’s a style that’s often rough around the edges. It’s unorthodox. It’s certainly not perfect.

It can’t be perfect.

Here’s why.

The moment you’ve written something perfectly aligned with the style-guide, you’re camouflaged among the thousands who strive for that same version of perfection. Lost in an ocean of similar writing.

You’re no longer a voice. You’re an echo.

You’re no longer a signal. You’re a noise.

The way I write is imperfectly my style. And it constantly evolves, as the marketplace does.

Conclusion

You can learn a lot about written communication from the most effective and talented experts on the planet – – by way of non-obvious sources. The work of these genius writers is everywhere.

Seriously.

It’s on cereal boxes. It’s the book titles on the world’s best-selling books. It’s what catches your eye on magazine covers. It’s in movie trailers… it’s everywhere. And the people paid to write that material are among the best paid, most effective writers in the world. They’re really good. And worthy of our attention.

That’s not all.

By pulling from these priceless, non-obvious sources, different sources, you also give yourself the freedom to develop your own style and your own voice. Essential assets if you want your message, your work and your products or services to get the attention they need.

The world’s best are there for you to study and learn from. It’s free. And yours for life.

What an amazing opportunity.

5 Tips to help you build a HUGELY valuable newsletter list

By Jim Connolly | August 2, 2021

newsletter lists, list building, email marketing

Here are 5 tips, to help you build a big and valuable newsletter readership or list.

Let’s go.

1. Go easy on the pitches

Make sure it’s a newsletter and not a badly disguised advertisement. Here’s the thing: People avoid advertising. We skip the commercials on TV. We pay developers to remove the ads from the free version of their apps. We see advertisements as unwelcome interruptions.

If your newsletter reads a little too much like a sales pitch, it will be largely ignored. This leads nicely into the next point.

2. Be useful

The more useful your newsletter is, the more your readers will value it and share it. Your ultimate goal is to build a large, targeted reader community, who become either clients, customers or advocates. None of that can be achieved with predictable, pedestrian content.

Useful content is what gives your newsletter legs. It’s what inspires people to subscribe, stay subscribed, share and make purchasing decisions. So, before you hit send on a newsletter, make sure it contains valuable, useful information. Provide answers to your reader’s problems. Share useful tips. Point your readers to helpful resources. You get the idea.

The more value you pack into each newsletter, the more your readers will value it… and the more they will value you. Think about that for a moment.

3. Get the design right

Even if your content is wonderful, people won’t take it seriously if the design looks poor. The first bite is with the eye.

If your newsletter provides valuable information, but the design looks amateurish or outdated, it’s like serving a delicious meal on a dirty plate.

So invest in the best design or newsletter template you can. Because whether your newsletter looks cheap or is presented professionally, it all reflects back on you.

4. Ask readers to share

Even if readers think your newsletter is great, it may not occur to them to share it. People are busy. Really busy. By reminding them, you plant the idea of sharing the newsletter in their mind. Moreover, you do this at the exact point, where they have just read it and enjoyed it. I used to have a section at the bottom of my newsletter, which said:

“If you have found this newsletter interesting, please share it with your friends”.

When I added that short message to my newsletter, the results were immediate and measurable. It’s amazing what a simple reminder can do.

5. Help it spread

Convert people who had your newsletter forwarded to them, into subscribers.

Imagine your friend had just forwarded a great newsletter to you. You’d want to get a regular copy, right? You don’t want to have to rely on your friend, remembering to forward each edition to you. So, I added the following sentence to the above message:

“If you have had this newsletter forwarded to you and would like a regular copy, click here.”

Never underestimate the power of a subtle, non-pushy reminder.

Make no mistake, newsletters can be an extremely powerful marketing asset. It’s why I make my best blog posts available in newsletter format. And it’s why I ask you to take your newsletter seriously and invest in it accordingly. Give it the time and effort it needs. Because the rewards for getting it right are huge. Really, really huge.

The BIG marketing problem that no one talks about

By Jim Connolly | June 11, 2021

Marketing silence, feedback marketing

Image: Nick Fewings

You’ve probably heard the old phrase; “Silence is golden“?

Well, that’s not the case when it comes to the marketing of your business. In today’s post, I’ll show you how silence can have a devastating effect on your results, plus how to avoid it from happening to you.

I was in a coffee shop once, when a guy with a very obvious hairpiece came in. He had natural, thick brown hair around his ears, with a jet black hairpiece on top. Of course, no one mentioned it to him. People just smirked when he wasn’t looking. Whether this guy needed the hairpiece for vanity or medical reasons, it’s entirely possible he has no idea that it’s so poorly matched to his natural hair.

A very similar kind of silence happens regularly in business. And when it does, it costs you a fortune.

Allow me to expand on that.

  • We check out the social media accounts of a potential vendor. We notice their updates are mostly just a series of sales pitches or automated quotes from famous people. We don’t tell them their social media activity is so dull that we leave in seconds. We silently move on.
  • We go to a website to check out a potential service provider. We then see that their site looks amateurish and decide not to consider them. We don’t email them to let them know their site created such a bad impression. We silently move on.
  • We start reading a poorly-written piece of marketing and quickly discard it. We don’t call the company and tell them their content is losing them business. We silently move on.

Faced with all this silence, how do you figure out if what you’re doing is working for you?

You ‘listen’ to what your results are saying. That’s where the most accurate signal is.

Don’t wait for someone to tell you your marketing sucks. Because they won’t. Your friends don’t want to upset you. Your competitors don’t want you to become a threat. And strangers don’t give a rat’s ass.

In short, the silence of your marketplace is easy to miss. If things are too quiet, for too long, take action.

Does your marketing look needy? Find out now

By Jim Connolly | June 4, 2021

marketing, needy, pushy

Image: Alexis Fauvet

No one wants their marketing to be seen as pushy or needy. It turns people away and hurts their brand. Why then are we constantly bombarded by that exact kind of marketing?

The answer is that it almost always happens by accident! In this post, I’ll explain why, PLUS I’ll show you how to avoid making the same mistake.

Marketing messages fall into one of the following broad groups.

  1. Pushy: I want you to buy my stuff. And I want you to buy it now.
  2. Helpful: You have a problem, and my product or service can solve it for you. This is how it works.

Here’s the challenge

Lots of great business owners who are in that second group, accidentally market their services, as if they were in the first group.

In other words, their marketing looks needy or self-serving, but that’s NOT what they are like! They’re great people. Dedicated, hard-working professionals and they genuinely want to help you.

So, why does this costly confusion happen?

Here are the 2 main reasons I have identified, plus how to avoid this from happening to you.

Misunderstood passion

When you’re eager to serve your marketplace, your passion can easily be mistaken as needy. You’re ready, willing and extremely capable. However, because you really want to help, because you really want to make a difference, your motivated message can wrongly appear to be self-serving. Maybe even desperate.

The irony in this scenario, is that the same passion that prospective clients value so much, is now actively working against you.

The way to avoid this from happening, is to be very intentional regarding your marketing messages.

Go through your marketing. But read it from the perspective of your marketplace. Think about the words you use. Make sure that everything is “them focussed”.

Tip: I give 2 examples here, which explain exactly what I mean.

Copying the wrong approach

Many, (perhaps most) small and medium-sized business owners use the wrong marketing strategy and tactics for their industry. This example from one of my readers gives you a powerful insight into how devastating it can be. It demonstrates why you need to be really careful about the tactics you use. It also shows you the specific, and common, errors that were losing her a fortune. I strongly recommend you read it.

There’s no shortage of marketing tips and advice out there. As you’d expect, the quality ranges from rock solid, to average, to toxic. And even when the advice is rock solid, it needs to be in harmony with your industry, your reputation and your business development goals.

I hope you find those ideas useful. More importantly, I hope you do something with them.

The pandemic: Why your marketing needs to change

By Jim Connolly | April 17, 2021

pandemic, marketing tip

Obviously, the marketplace you serve has changed during the coronavirus pandemic.

So in today’s post, I want to help you successfully adapt to these changes, so your business absolutely thrives.

Let’s go.

Ask most business owners how they’ve adapted to the pandemic, you’ll hear very similar replies. They’ll tell you they’ve switched as much of their business online as possible. If they’re in hospitality, leisure, offline retail, construction, etc, they’ll tell you about social distancing measures, too.

Whilst those are important considerations, they’re missing a HUGE part of the picture. And it could lose them a fortune.

I don’t want that to happen to you.

Feelings

The big brands have a very different and more effective focus. Agile owners of small and medium-sized businesses do too.

Their focus is on the dramatic change, in the way their clients and prospective clients are FEELING during these most difficult of times. As feelings are what drive decisions (and sales) far more than logic, this is something you need to be aware of. And focused on.

With that in mind, think for a moment about your clients and prospective clients. Consider how they have been impacted by the pandemic. Now ask yourself, how has the past 13 months changed things like:

  • The way they feel about their immediate and long-term future?
  • The way they feel about money?
  • The way they feel about credit, debt, investments?
  • The way they feel about the people in their lives?
  • The way they feel about risk?
  • The way they feel about the value of their time?
  • The way they feel about their health?
  • The way they feel about travelling?
  • The way they feel about donating to causes?
  • The way they feel about long-term results?
  • The way they feel about short-term results?
  • The way they feel about various types of loss?

Take a moment to think about the current focus of your marketing. Include things like your messaging, promises, guarantees, benefits, deals and payment options, etc.

Then ask yourself the following question.

Is it speaking to the need and wants of your pre-pandemic marketplace or their ACTUAL, current needs and wants?

Because if you’re using your pre-pandemic marketing strategy, (with Zoom calls and social distancing bolted on), your agile competitors could suddenly sound a lot more attractive.

However, by aligning your marketing with the way your clients and future clients now feel, you cut through the noise. Your messaging will strike the right chord. Your words will be more compelling.

And your products or services will sound a great deal more relevant to their exact needs. That’s marketing gold dust, right there.

Give your best ideas away for free. Here’s why

By Jim Connolly | April 16, 2021

content marketing

What I’m about to share with you may sound a little counter-intuitive. It isn’t. In fact, it could help you achieve breakthrough results.

Allow me to explain.

I come across the following problem a lot. Mainly from service providers, who are struggling to attract new clients with their content marketing. Their primary concern looks something like this:

I know I need to provide good, free advice via my content. Surely if I give my best ideas away for free, no one will pay to hire me?

I’ve already explained why you should be stingy with your time, but not your ideas. However, there’s another, excellent reason why you should provide outstanding, free advice.

And it’s this…

Think for a moment about the alternative. Imagine you publish a newsletter, videos, a blog or a podcast. Now let’s also imagine that instead of sharing great advice, you share weaker information. Average free stuff. Nothing special. Nothing that really stands out.

Guess what?

You’ve just given your marketplace a weak, low-impact insight into your work. You’ve painted a lousy picture of how good you are. So, not only will people be highly unlikely to hire you, they’ll also be unlikely to share your newsletters, videos, podcasts, blog posts or subscribe to you. That’s a huge lose, lose. (Actually, that’s wrong; it’s a lose, lose, lose, because you’ll also be damaging your reputation as a knowledgeable professional. Ouch!)

Here’s what really happens when you give great free advice

Yes, freebie hunters will certainly gobble up all your free advice. But that doesn’t lose you a penny. Why? Because they were never going to hire you anyway. Freebie hunters are the dabblers. The DIYers. So, they were never a prospective client.

Yes, a subset of genuine prospective clients who take your free advice will do (whatever) themselves. Of course, if they find your ideas so powerful that they actually use them, they’re highly likely to subscribe to you and share your work. That’s how every successful resource spreads. Also, I know from experience that many of them will later hire you.

However… there’s also a hefty subset of prospective clients who will find your high quality advice extremely valuable. Now, this subset of prospective clients are the ones who value their time. They love the peace-of-mind that comes from getting expert help. They value professionalism.

These prospective clients will hire you, so you can do the job properly for them. And yes, they’ll also share your newsletters, videos, podcasts, blog posts and subscribe to you.

How do I know for 100% certain that this works?

Simple: It’s how I grew my own business!

It’s why I get enquiries from prospective clients, multiple times, all day long, every day. And if it works for me, it can work for you too. Just make sure to offer as much value as you can, as often as you can. Hold nothing back.

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Hi! I'm Jim Connolly and I help small business owners to increase sales, boost their profits and build amazing businesses. Read more here.

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  • How to own your competitors. It’s easier than you think April 12, 2025
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  • Ignore the uninterested April 7, 2025
  • Does your business pass the coffee shop test? April 6, 2025
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  • Marketing 101: Vigorous, written marketing April 2, 2025
  • The horrible truth about marketing April 1, 2025
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